Urwah Admin

Tiffany & Co.

Job DescriptionYour role in the Tiffany LegacySince 1837, Tiffany &amp; Co. has always been a company of great innovators who constantly push the boundaries of what s possible with design and influence style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join the Galleria Mall Tiffany &amp; Co. team in Mall of the Emirates, Dubai as a Team Manager.The Team Manager will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial targets and elevate the Tiffany store experience. The Team Manager will assume oversight for the store when the Store Manager is absent. You will be a dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.ResponsibilitiesEffectively coach, guide and support the sales and/or operations of a Tiffany store to orchestrate the client experience that will lead to meeting and/or exceeding Commercial and profitability targets. Be a strong, decisive, and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences and partners with the Store Director. Be a dynamic and inspiring leader who embodies the LVMH Values. You will cultivate an entrepreneurial spirit, be Creative and innovative and Deliver Excellence in all you do. While at the heart of it all, knowing People make the difference. Sales Management:Manage and motivate the team to consistently achieve or exceed store commercial targetsDeepen the relationship with your clients to achieve or exceed sales targets, product category targets, and relevant KPIs.Drive client development activities among individual team members to cultivate new and existing clients.Demonstrate passion and deliver Tiffany Touch moments to both team members and clients, managing client relationships personally. Drive business through key product pillars and KPIs.Service:Lead, model, and coach based on client feedback and elevate the Tiffany Experience.Provide management presence on the sales floor, coaching the team and ensuring Tiffany's client experience expectations are being always delivered.Optimize hospitality and store amenities to create unique experiences.Act on NPS performance and client feedback to improve customer service.Talent Management:Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as a performance management process to improve team engagement and performance.Prioritize diversity, cultivate inclusive environments, and foster growth Encourage an entrepreneurial spirit Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.Leverage and utilize training and development offerings to effectively support growth and development to drive performance.Operational Excellence:Ensure exceptional operational support to drive sales and service.Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practicesEnsure compliance with all internal control procedures.QualificationsRequired QualificationsA minimum of 5 years of sales management experience within retail or luxury retail.Proven track record in sales generation, managing the achievement of commercial results.Flexibility to work non-traditional hours, including nights, weekends, and holidays.Proficiency with Microsoft Office software, including Word, Excel, Outlook, Point of Sales (POS) system Strong oral and written communication skills.Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in the market.The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members.Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).Preferred QualificationsPrevious experience in a luxury retail environment.A university degree.Additional language skills are preferred. The Arabic language is preferred.

Team Manager - Mall of the Emirates

<div>
 
 Job Description
 
 
 
 
 Tiffany &amp; Co. is opening doors to talents with strong passion and desire to enter in Tiffany world!
 
 
 
 
 At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
 
 
 
 
 It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
 
 
 
 
 We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
 
 
 
 Responsibilities
 
 :
 
 
 
 Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client&rsquo;s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional&rsquo;s skill set.
 
 
 
 Sales:
 
 Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
 
 
 
 Service:
 
 Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
 </li>
 <li>
 Proven track record in achieving sales results.
 </li>
 <li>
 Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
 </li>
 <li>
 Ability to work with a diverse client base.
 </li>
 <li>
 Proficiency with client tracking systems and Microsoft Outlook/email.
 </li>
 <li>
 Turkish, Russian and English speaking abilities
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 A college/university degree.
 </li>
 <li>
 Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
 
 
 </li>
 </ul>
</div>

Client Advisor - Istanbul Zorlu Center / Istinye Park

<div>
 
 Job Description
 
 
 
 
 TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
 
 
 
 
 At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
 
 
 
 
 It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
 
 
 
 
 We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
 
 
 
 
 Main Responsabilites:
 
 
 
 <ul>
 <li>
 Retail Excellence &ndash; Execute exceptional retail performance to ensure sales and service
 </li>
 <ul>
 <li>
 Develop &amp; execute an annual sales plan to deliver the store sales target whilst meeting budget
 </li>
 <li>
 Understand &amp; analyze the business needs, productivity and KPIs and provide business insights
 </li>
 <li>
 Drive the daily performance animation through effective communication at store and SP level
 </li>
 <li>
 Lead the execution of retail excellence standards
 </li>
 <li>
 Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities
 </li>
 </ul>
 <li>
 Operational Excellence &ndash; Execute exceptional operational performance to ensure quality and quantity of stock
 </li>
 <ul>
 <li>
 Identify &amp; elevate out of stocks and merchandising needs to drive growth through product assortment and presentation optimization
 </li>
 <li>
 Own compliance of store operations, health and safety, maintenance and store environment
 </li>
 </ul>
 <li>
 Team leadership and planning &ndash; Improve the business value through leading talent/ individuals/ teams and the optimization of resources
 </li>
 <ul>
 <li>
 Align resources to reflect the store needs; traffic, client profile and product potential
 </li>
 <li>
 Conduct daily and monthly team meetings to motivate and engage team
 </li>
 </ul>
 <li>
 Talent Management &ndash; Acquisition, retention, development and engagement of teams and individuals
 </li>
 <ul>
 <li>
 Recruit and develop talent pipeline and build succession plans
 </li>
 <li>
 Build and develop best in class client centric teams, assess team capabilities &amp; build robust development plans
 </li>
 <li>
 Address and action performance management issues in a timely manner through consistent feedback
 </li>
 </ul>
 <li>
 Client Experience &ndash; Elevate in store experience consistently delivering memorable moments
 </li>
 <ul>
 <li>
 Identify and activate new client sources (third party / mall partnerships), with a focus on HNWC
 </li>
 <li>
 Coach and monitor team cultivation practices with CRM
 </li>
 <li>
 Execute events in partnership with PR &amp; gain business alignment with a commercial goal
 </li>
 </ul>
 <li>
 Client Development &ndash; Deepen the relationship with our customers to drive lifetime loyalty and spend
 </li>
 <ul>
 <li>
 Ensure highest levels of in-store luxury experience at all times
 </li>
 <li>
 Manage customers issues / complaints
 
 
 </li>
 </ul>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 A minimum of 5-10 years of sales management experience within retail or luxury retail or relevant customer related experience
 </li>
 <li>
 Proven track record in people management, coaching, customer development, sales generation and achievement of sales results
 </li>
 <li>
 Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.)
 </li>
 <li>
 Willingness to work non-traditional business hours including evenings, weekends and holidays
 </li>
 <li>
 Superior communication skills, both verbal and written, as well as interpersonal skills using positive leadership models
 </li>
 <li>
 Proven ability to work in a fast-paced, changing environment
 </li>
 <li>
 Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills
 </li>
 <li>
 Through professional presence and behaviors, ability to inspire trust, integrity, influence client and staff members
 </li>
 <li>
 Must have authorization to work in the country where the position is based
 </li>
 <li>
 Turkish and English speaking abilities are mandatory, a third language is an appreciated plus. an appreciated plus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 A college/university degree.
 </li>
 <li>
 Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
 
 
 </li>
 </ul>
 LI-SM1
</div>

Store Manager | NEW OPENING - Istanbul Airport

<div>
 
 Job Description
 
 
 
 
 TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
 
 
 
 At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
 
 
 It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
 
 
 We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
 
 
 
 Responsibilities:
 
 
 
 Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client&rsquo;s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional&rsquo;s skill set.
 
 
 Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
 
 
 Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
 </li>
 <li>
 Proven track record in achieving sales results.
 </li>
 <li>
 Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
 </li>
 <li>
 Ability to work with a diverse client base.
 </li>
 <li>
 Proficiency with client tracking systems and Microsoft Outlook/email.
 </li>
 <li>
 Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 A college/university degree.
 </li>
 <li>
 Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
 
 
 </li>
 </ul>
</div>

Client Advisor | NEW OPENING - Istanbul Airport

Join Tiffany & Co. and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tiffany & Co.

ABOUT_COMPANY

Team Manager - Mall of the Emirates

Client Advisor - Istanbul Zorlu Center / Istinye Park

Store Manager | NEW OPENING - Istanbul Airport

Client Advisor | NEW OPENING - Istanbul Airport