Urwah Admin

TikTok

TikTok is a platform for short-form mobile videos that enables users to express their creativity and share moments from their lives. With a mission to inspire creativity and bring joy, TikTok encourages everyone to become a creator and connect with a global audience. The company operates in the entertainment industry and has a significant presence worldwide, with a focus on fostering community and supporting local entrepreneurs. TikTok is committed to innovation and inclusivity, continuously evolving its features to enhance user experience.

HR
 
Non-Technical Sourcer - HR & Management - Los Angeles (Third-Party Associate)
 
Location
 :
 
Los Angeles
 
Employment Type
 :
 
Third-party Associate
 
Job Code
 :
 
A180215
 
Responsibilities
 
About the Team
 The TikTok HR team drives people strategy, organizational design, and long-term capability within the business lines we support, and we play a critical role in shaping employee experience and fostering a high-performance, inclusive HR culture. As part of this mission, we’re looking for a skilled Sourcer to support talent needs across our non-tech functions. You will support business and recruiting leaders on key hiring initiatives and efforts across a variety of critical programs.
 
Responsibilities
 <ul>
<li>Partner with recruiters and hiring managers to develop and execute innovative sourcing strategies for high-impact roles for high-impact, non-technical roles across global markets.</li>
<li>Proactively source passive and active candidates through multiple channels (e.g., LinkedIn Recruiter, internal databases, forums, social platforms, professional networks, and niche communities) with a focus on quality and speed.</li>
<li>Build and maintain robust, diverse talent pipelines for current and future openings.</li>
<li>Conduct outreach, pre-screening conversations, and candidate interviews to assess candidate fit, specialized skills, and interest.</li>
<li>Conduct comprehensive market and organizational mapping to provide insights into the org structures of target companies, identify key talents, and produce actionable mapping reports.</li>
<li>Deliver market intelligence and sourcing insights (e.g., talent maps, competitor analysis) to help inform recruiting strategies and stakeholder decisions.</li>
<li>Maintain accurate and up-to-date tracking in our Applicant Tracking System (ATS) and other sourcing tools.</li>
<li>Ensure a high-touch candidate experience and act as an employer branding champion to cultivate interest in TikTok's culture and Employee Value Proposition (EVP).</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>3+ years of experience working in Talent Acquisition, with a mix of agency and in-house experience preferred.</li>
<li>Proven ability to manage and support multiple requisitions simultaneously while partnering with regional and global stakeholders.</li>
<li>Strong time-management and organizational skills with excellent attention to detail, and the ability to work effectively across global time zones.</li>
<li>Proficiency with sourcing tools such as LinkedIn Recruiter, Boolean search, and other professional platforms to conduct solid mapping practices.</li>
<li>Excellent communication and interpersonal skills with a high level of personal accountability, integrity, and authenticity.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience sourcing or recruiting for corporate functions, HR, or operations roles, ideally in a high-growth or tech environment.</li>
<li>Comfort working in global, ambiguous environments with shifting priorities and a strong ability to embrace and adapt to changes quickly.</li>
<li>Data-driven mindset and the ability to provide actionable insights and talent intelligence to stakeholders.</li>
<li>Strong stakeholder management skills with the ability to engage, influence, and partner effectively at all levels.</li>
</ul>
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
 
This is a temporary position. You will not be an employee of TikTok. You will be an employee of a third-party agency. As of the date of this posting, a good faith estimate of the hourly rate range for this position in the selected city is $30 - $50.
 Placement in the range depends on a number of factors, including a candidate’s qualifications, skills, competencies, experience and location. Your benefits, if any, will be provided by your contracting vendor/agency.
 
For Los Angeles County (unincorporated) Candidates: 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 3. Exercising sound judgment.
 
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Non-Technical Sourcer - HR & Management - Los Angeles (Third-Party Associate)

Global Operations
 
Reports & Insights Technical Analyst - Trust and Safety
 
Location
 :
 
San Jose
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A135558A
 
Responsibilities
 
The Reports & Insights Team empowers data-driven decision-making within our organization. We are committed to delivering meaningful insights that drive continuous improvement and optimize performance across all operational areas. The Reports & Insights team owns and manages operational metrics and develops robust reporting systems and analytical insights to ensure accuracy, actionability, and timeliness of information. Our focus is on fostering collaboration, innovation, and efficiency for Trust & Safety (T&S) global functioning.
 
Responsibilities: 
<ul>
<li>Support cross-functional stakeholders by gathering business requirements and translating them into reports, dashboards, and analytical solutions.</li>
<li>Develop and maintain SQL queries, dashboards, and basic automation workflows while collaborating with team members.</li>
<li>Analyze operational data to identify trends, investigate root causes, quantify business impact, and provide actionable insights to support data-driven decision-making.</li>
<li>Build and maintain dashboards that surface operational performance metrics and business insights.</li>
<li>Assist with data validation, quality checks, and governance activities to improve reporting accuracy.</li>
<li>Document datasets, metric definitions, reporting logic, and technical documentation to support scalable analytics solutions.</li>
<li>Continuously learn new tools, technologies, and best practices in analytics and automation.</li>
<li>Proactively identify opportunities to improve reporting, automation, and operational processes through data and analytics.</li>
</ul>
Qualifications
 
Minimum Qualification(s): 
<ul>
<li>1+ year of experience in data analytics, reporting, business intelligence or a related field (internships and academic project considered).</li>
<li>Working knowledge of SQL for querying and analyzing data.</li>
<li>Working knowledge of Python, Excel, or another scripting language for data analysis or automation.</li>
<li>Familiarity with data visualization tools such as Tableau, Power BI, or Looker.</li>
<li>Strong analytical problem solving skills with attention to detail.</li>
<li>Strong organizational skills with the ability to manage multiple priorities.</li>
<li>Strong communication skills with the ability to explain analytical findings to technical and non-technical audiences.</li>
</ul>
Preferred Qualification(s): 
<ul>
<li>Internship or business experience building dashboards, reports, or automations.</li>
<li>Familiarity with relational datasets and basic data modeling concepts.</li>
<li>Experience in Trust & Safety, operations analytics, or large-scale operational environment is a plus.</li>
<li>Experience in AI-assisted productivity tools and workflow automation.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $76000 - $128000 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
Trust & Safety
 
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
 
​
 
​
 
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
 
​
 
​
 
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Reports & Insights Technical Analyst - Trust and Safety

Technology
 
Machine Learning Engineer Intern (TikTok-Data-Search-Search Quality) - 2026 Start (PhD)
 
Location
 :
 
San Jose
 
Employment Type
 :
 
Intern
 
Job Code
 :
 
A46838
 
Responsibilities
 
The Search team builds the systems that help users find relevant, reliable, and engaging content across TikTok. The team works across search retrieval, ranking, recommendation signals, query understanding, relevance, infrastructure, and product experiences. Our work combines large-scale machine learning, data-driven product development, and distributed systems to improve search quality for a global user base.
 
We are looking for talented individuals to join us for an internship. PhD internships at Our Company provide students with the opportunity to actively contribute to our products and research, as well as to the organization's future plans and emerging technologies.
 
Our dynamic internship experience blends hands-on learning, enriching community-building and professional development events, and collaboration with industry experts.
 
Applications will be reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume (Start date, End date).
 
Responsibilities
 <ul>
<li>Support the design, implementation, testing, and iteration of Search features, services, or tools under the guidance of engineers and mentors.</li>
<li>Work with large-scale data, logs, metrics, or experiments to understand user search behavior and improve product or system quality.</li>
<li>Collaborate with engineering, product, data science, and machine learning partners to define requirements and deliver project milestones.</li>
<li>Write clear, maintainable code and documentation for assigned workstreams.</li>
<li>Communicate progress, risks, and learnings with mentors and stakeholders throughout the internship.</li>
</ul>
Qualifications
 
Minimum Qualifications
 <ul>
<li>Must be able to commit to a 12-week full-time work.</li>
<li>Currently pursuing a PhD in Software Development, Computer Science, Computer Engineering, or a related technical discipline.</li>
<li>Proficient coding skills and strong algorithm & data structure basis.</li>
<li>Effective communication and teamwork skills.</li>
<li>Experience in one or more of the following areas: NLP, Ranking, Ads, search engine, recommender system, distributed system, and machine learning.</li>
</ul>
Preferred Qualifications
 <ul>
<li>Experience with search, recommendation, machine learning, information retrieval, natural language processing, ranking, ads, content understanding, or data mining projects.</li>
<li>Familiarity with databases, distributed systems, data pipelines, experimentation, or large-scale backend services.</li>
<li>Experience using data to investigate product, user, or system problems.</li>
<li>Ability to communicate technical ideas clearly and collaborate with cross-functional partners.</li>
<li>Interest in improving search experiences for large-scale consumer products.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
 
The hourly rate range for this position in the selected city is $60- $60.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Machine Learning Engineer Intern (TikTok-Data-Search-Search Quality) - 2026 Start (PhD)

Global Operations
 
Business Operations Analyst - Trust and Safety
 
Location
 :
 
San Jose
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A25828A
 
Responsibilities
 
The Reports & Insights Team empowers data-driven decision-making within our organization. We are committed to delivering meaningful insights that drive continuous improvement and optimize performance across all operational areas. The Reports & Insights team owns and manages operational metrics and develops robust reporting systems and analytical insights to ensure accuracy, actionability, and timeliness of information. Our focus is on fostering collaboration, innovation, and efficiency for Trust & Safety (T&S) global functioning.
 
Responsibilities: 
<ul>
<li>Partner with cross-functional stakeholders to gather, prioritize, and translate business requirements into scalable analytics and automation solutions.</li>
<li>Develop and maintain scalable data workflows (e.g. Scheduled SQL queries, Python scripts or RPA bots).</li>
<li>Collaborate with operations, engineering, and platform teams to improve systems integration and data flow between platforms (e.g. workflow tools and databases).</li>
<li>Build, design, and monitor reporting tools that surface key metrics and operational insights. These may include data related to efficiency and quality performance in moderation teams.</li>
<li>Develop and maintain technical documentation, data definitions, and user documentation to support scalable analytics solutions.</li>
<li>Evaluate emerging analytics, automation, and AI technologies to improve operational efficiency, scalability, and data accessibility.</li>
<li>Ensure data quality, validation, and governance standards across automated reporting and AI-assisted workflows to support accurate, reliable decision-making.</li>
</ul>
Qualifications
 
Minimum Qualification(s): 
<ul>
<li>5+ years of hands-on experience in data automation, analytics, or a related analyst role.</li>
<li>Strong stakeholder management and communication skills, with the ability to translate business needs into scalable data solutions and technical concepts into actionable business insights.</li>
<li>Proficient in Excel automation, data pipeline development, and scripting for automation tasks. Including proficiency in Python and SQL for data analysis, automation, and scalable data workflows.</li>
<li>Experience applying data quality, validation, and governance best practices to ensure accurate, reliable, and trustworthy analytics.</li>
<li>Understanding of relational databases and/or data warehousing for concepts (e.g. BigQuery, Snowflake).</li>
<li>Proven analytical problem-solving skills with a keen eye for detail and process optimization.</li>
<li>Familiarity with data visualization tools, e.g., Tableau, Power BI, etc.</li>
</ul>
Preferred Qualification(s): 
<ul>
<li>A Bachelor's degree or higher in Management Information Systems, Computer Science, Business Analytics, Statistics or related subjects is preferred.</li>
<li>Comfortable with ambiguity; able to thrive with minimal oversight and process, while keeping leadership informed on progress against deadlines.</li>
<li>Experience working in Trust and Safety scaled operations, with an understanding of content moderation workflows or workflow management systems.</li>
<li>Strong organizational skills and the ability to manage multiple projects simultaneously in a fast-paced environment.</li>
<li>Experience identifying opportunities to leverage AI-assisted tools and automation to improve reporting, operational workflows, and productivity.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $108000 - $151200 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
Trust & Safety
 
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
 
​
 
​
 
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
 
​
 
​
 
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Business Operations Analyst - Trust and Safety

<div>
 
 Responsibilities
 
 
 About the Role:
 
 We are looking for a After Sales Operations Program Manager to support the Returns &amp; Refunds Strategy for our US e-commerce platform. In this role, you'll work across business operations, customer experience, policy, and product teams to improve the returns and refunds experience for both customers and sellers. You'll help identify operational challenges, drive process improvements, and support initiatives that enhance platform efficiency and trust.
 
 
 This role is great for someone who enjoys solving complex operational problems, using data to identify opportunities, and working cross-functionally to improve processes. We're looking for someone who is analytical, organized, and comfortable collaborating with Product, Engineering, Customer Service, Risk, and Merchant teams.
 
 
 Responsibilities:
 
 - Support the development and optimization of return infrastructure, including network coverage, user flows, processes, and extended solutions such as exchange and reshipment.
 
 - Own returns and refunds program solutions through the full delivery cycle, from data analysis and business case development to launch, partnering with Operations, Product, and Engineering throughout.
 
 - Define detailed business requirements and decision logic, translating complex return scenarios and buyer/seller eligibility rules into clear policy and unambiguous criteria that Product and Engineering can build against.
 
 - Measure program performance against customer and seller experience outcomes, and translate the findings into prioritized actions.
 
 - Track key metrics, conduct root-cause analysis, and contribute data-backed reporting to regular business reviews.
 
 - Research and benchmark return infrastructure in the US market, including carrier networks, drop-off point coverage, and return warehouse capabilities.
 
 - Coordinate and lead cross-functional projects, keeping initiatives on schedule and stakeholders aligned.
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 - BA/BS degree.
 
 - 3 years+ of experience in e-commerce operations, after-sales operations, returns &amp; refunds management, customer experience, or related operational strategy roles.
 
 - Strong understanding of e-commerce after-sales ecosystems, including returns, refunds, disputes, exchanges, reshipments, and seller/customer operations.
 
 - Demonstrated ability to independently identify operational problems, structure ambiguous problem spaces, and drive scalable solutions.
 
 - Strong analytical skills, including comfort interpreting quantitative outputs and structuring complex business rules into clear, testable logic.
 
 - Experience working cross-functionally with Product, Engineering, Customer Service, or Risk teams.
 
 
 Preferred Qualifications:
 
 - Demonstrated ability to partner with and influence leadership across product, operations, and policy.
 
 - Product or technical aptitude is a strong plus, ability to understand operational tooling and system design limitations and influence system improvements.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 
 
 
 
 TikTok Accommodation
 
 
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 
 
 
 
 Job Information
 
 
 【For Pay Transparency】Compensation Description (Annually)
 
 The base salary range for this position in the selected city is $88920 - $159600 annually.&ZeroWidthSpace;
 
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>

TikTok Shop - After-sales Operations Program Manager

<div>
 
 Responsibilities
 
 
 Team Overview
 
 You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content &amp; Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
 
 
 About the Role
 
 With more than 1 billion loyal users globally, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are already connected in meaningful ways. We are looking for passionate and talented people to join our commercial team in the US, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and partners alike. The Category Manager role is responsible for scaling a book of enterprise partners, and driving topline revenue growth for TikTok's US Commerce business.
 
 
 Responsibilities:
 
 &bull; Manage a category team to acquire brand principals, distributors, and merchants to support category growth at scale
 
 &bull; Craft overall strategy to deliver growth for the business - define goals, identify opportunities and design approach
 
 &bull; Discover innovative collaborative models that fit into merchants' short-term and long-term development plans, and invest platform resources effectively and efficiently
 
 &bull; Solve key challenges in business growth by strong collaboration with cross-functional teams
 
 &bull; Employ a consultative approach by offering strategic content, creator/affiliate/agency partner, merchandising, and logistical solutions to all clients
 
 &bull; Update active clients on TikTok Shop product developments and new promotional opportunities
 
 &bull; Represent TikTok Shop at industry events and brand summits and foster long-term partnerships with brands that help scale the category
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 &bull; Experience in e-commerce business
 
 &bull; Experience as a people manager, managing a significant team size
 
 &bull; Proven track record of continually reaching and exceeding sales goals
 
 &bull; Sales and business development skills, command of B2B and B2C funnel structures
 
 &bull; Experience recruiting, hiring, onboarding, and developing a strong team; passion for leading and developing people
 
 
 Preferred Qualifications:
 
 &bull; Experience in content-based e-commerce
 
 &bull; Strong connections with brands and distributors
 
 &bull; Strong network and connections with brands and/or retailers is a plus
 
 &bull; A proven penchant for creative problem-solving
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 
 
 
 
 TikTok Accommodation
 
 
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 
 
 
 
 Job Information
 
 
 【For Pay Transparency】Compensation Description (Annually)
 
 The base salary range for this position in the selected city is $151050 - $364800 annually.&ZeroWidthSpace;
 
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>

TikTok Shop - Category Lead, Electionics

<div>
 
 Responsibilities
 
 
 About the Team
 
 GLI is a team dedicated to identifying and addressing potential misconduct, legal violations, and ethical breaches. By detecting issues early, the GLI program helps minimize reputational damage, mitigate legal risks, and ensure compliance. Our efforts help protect the Company's integrity and build trust, by uncovering and managing problems before they escalate.
 
 
 Responsibilities
 
 - Conduct investigations of policy violation, data leakage, fraud and financial abuse occurring within the company and develop internal procedures and data-led fraud monitoring and identification systems that enable easy identification of financial inadequacies.
 
 - Identify, obtain, and analyze financial, operational, and other data relevant to the investigation of allegations of misconduct and the assessment of enterprise risks.
 
 - Interview employees associated with an investigation, obtain and analyze evidence, draw relevant conclusions, and recommend control enhancements.
 
 - Build cases to substantiate allegations of fraudulent activity by requesting and compiling witness statements and evidence from employees that were involved in transactions that resulted in a potential loss.
 
 - Prepare reports and communicate findings to senior management, HR, Ethics and Legal departments, and recommend corrective action relating to internal control failures.
 
 - Prepare work papers to adequately document investigations with supporting evidence for all forensic findings.
 
 - Collaborate with various levels of the organization internally, including senior management, Employment Relations, Ethics, Legal Counsel, and DPO as well as with various external organization legal counsel, and law enforcement in fraud and other financial mismanagement cases.
 
 - Assess internal fraud risk by conducting platform monitoring and undertaking deep-dive projects.
 
 - Identify any possible threats to company and take appropriate actions to avoid them promptly.
 
 
 
 Qualifications
 
 
 Minimum Qualifications
 
 - Bachelor&rsquo;s degree in Criminal Justice, Crime Investigation, Finance, Business Management, or a related discipline.
 
 - Significant experience conducting financial crime investigations, including analyzing large datasets to identify trends and typologies related to financial fraud, money laundering, bribery, and corruption within a large organization.
 
 - Proven experience building and developing internal investigation case-management systems, including allegation triage, root-cause analysis, and remediation processes.
 
 - Experience performing internal fraud risk assessments and implementing effective remediation and control measures within a business environment.
 
 - Strong background investigating and advising on internal misconduct matters across an organization.
 
 
 Preferred Qualifications
 
 - Managed end-to-end workplace investigations in a fast-paced social media environment, ensuring compliance with internal policies and legal requirements.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 
 
 
 
 TikTok Accommodation
 
 
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 
 
 
 
 Job Information
 
 
 【For Pay Transparency】Compensation Description (Annually)
 
 The base salary range for this position in the selected city is $121600 - $220400 annually.&ZeroWidthSpace;
 
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>

Fraud Investigator

Join TikTok and explore 35   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.