Qureos Mentor

Tinker Federal Credit Union

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.
 
Tinker Federal Credit Union’s Midwest City West branch has an immediate opening for a Part-Time Teller! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a "smart casual dress code" and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
 
As a Teller, you will be responsible for the following: 
<ul>
<li>Providing a wide variety of TFCU Services to members</li>
<li>Responsible for the promotion of credit union products and services to members by various delivery methods</li>
<li>Providing guidance to new and existing members in regard to the various credit union services with an emphasis on all current promotions</li>
<li>Serving as the face of the credit union, greeting members and offering assistance as a needed, while following all standard operating procedures</li>
</ul>
Salary Range: 
This is a non-exempt position. The starting hourly rate is $20.00/hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.
 
Schedule: 
Monday-Thursday 1:00 PM - 5:15 PM, Fridays 12:45 PM - 5:15 PM, & every Saturday approximately 8:30 AM - 12:30 PM
 
Education/Experience: 
You must have a high school diploma or equivalent which is required and one-year applicable work experience in a related position is preferred. Financial institution experience preferred.
 <ul>
<li>Previous Bank Teller experience from a bank or credit union is preferred</li>
</ul>
Certificates, Licenses, Registrations: 
<ul>
<li>Incumbent Bonding REQUIRED by TFCU’s chosen authority</li>
<li>Complete regulations training</li>
<li>TFCU University certification required and completed</li>
</ul>
Keys to success: 
In order to be successful as a Teller you must possess these qualifications:
 <ul>
<li>A passion for assisting customers with integrity and working with cash</li>
<li>An excellent communicator who likes working on a team as well as someone who has analytical and problem-solving skills</li>
<li>Adaptability skills to tackle any challenge and the aptitude to take initiative</li>
<li>Knowledge of policies and procedures as well as knowledge of TFCU products and services</li>
<li>Organizational skills and attention to detail to work multiple tasks simultaneously</li>
<li>Knowledge of federal and state regulations as well as knowledge of privacy procedures, confidentiality guidelines and cash handling standards</li>
<li>Symitar navigation, NCR/Enterprise systems, Reg CC, Reg DD, Reg J, Deluxe, Home Branch Messaging, MoneyGram, InfoImage, Co-Op locator, Synergy, QuickAssist, and Reg E Monetary Instrument log</li>
<li>Ability to use and maintain basic, fundamental office equipment</li>
</ul>
Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, sex, age, marital status veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at careers@tinkerfcu.org.

Part-Time Teller

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.
 
Tinker Federal Credit Union’s Member Service Center has an immediate opening for a full-time Member Support Specialist I! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!
 What You’ll Do: As a Member Support Specialist I, you’ll be the first point of contact for our members - handling 80–100+ calls per day to assist with a wide range of financial needs. This is a high-volume, high-energy role that requires empathy, focus, and a passion for helping people.
 
You will: 
<ul>
<li>Assist members via phone and digital channels with non-cash transactions and account support</li>
<li>Provide accurate information about TFCU products and services</li>
<li>Guide members through digital banking tools and promote self-service options</li>
<li>Collaborate with supervisors to resolve complex or unique member issues</li>
</ul>
Schedule & Work Hours: 
<ul>
<li>Department hours: 7:00 AM – 7:00 PM (Monday–Friday) and 8:00 AM – 12:00 PM (Saturday)</li>
<li>You’ll work an 8-hour shift with a 1-hour lunch and a 15-minute break</li>
<li>Potential weekday shifts include:</li>
</ul>
8:30 AM–5:30 PM, 9:00 AM–6:00 PM, 9:30 AM–6:30 PM, 10:00 AM–7:00 PM
 <ul>
<li>Final schedule will be determined at time of hire based on departmental needs and your availability</li>
<li>You’ll also be required to work a 4-hour shift every other Saturday from 8:00 AM–12:00 PM.</li>
</ul>
Salary: 
<ul>
<li>Starting at $22.20/hour</li>
<li>Final rate based on experience and internal equity</li>
<li>This is a non-exempt (hourly) position</li>
</ul>
Education/Experience: 
<ul>
<li>High school diploma or equivalent required</li>
<li>At least 2 years of related experience</li>
<li>Credit union or banking call center experience preferred</li>
<li>Bilingual English/Spanish candidates are strongly encouraged to apply!</li>
</ul>
Remote Work Opportunities: 
<ul>
<li>After completing training, which may take up to 6 months depending on your experience and learning style, you’ll have the opportunity to work fully remote, as long as performance metrics are met.</li>
<li>You must reside in Oklahoma to be eligible for remote work and to attend occasional in-person departmental meetings.</li>
<li>All necessary computer equipment will be provided to support your remote work setup.</li>
</ul>
Certificates, Licenses, Registrations: 
<ul>
<li>Incumbent Bonding REQUIRED by TFCU’s chosen authority.</li>
<li>Complete communications and regulations training.</li>
</ul>
Keys to Success: To thrive in this role, you’ll need: 
<ul>
<li>A passion for providing courteous, professional service in a call center environment</li>
<li>Strong communication and problem-solving skills</li>
<li>Critical thinking and the ability to resolve account issues independently</li>
<li>Comfort with digital tools, Microsoft Office, and basic office equipment</li>
<li>Basic math skills and knowledge of federal/state financial regulations</li>
<li>Ability to use a TDD (telephone device for the hearing-impaired)</li>
</ul>
Ready to join a team that makes a difference every day?
 Apply now and help us deliver the exceptional service our members deserve.
 
Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, sex, age, marital status veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at careers@tinkerfcu.org.

Member Support Specialist I

Join Tinker Federal Credit Union and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tinker Federal Credit Union

About Company

Part-Time Teller

Member Support Specialist I