Qureos Mentor

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.
Key Responsibilities:<ul><li>
Assist in planning, organizing, and coordinating daily housekeeping operations.</li><li>
Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.</li><li>
Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.</li><li>
Ensure housekeeping standards and procedures are consistently followed to maintain quality service.</li><li>
Manage inventory and ordering of cleaning supplies, linens, and guest amenities.</li><li>
Help schedule staff shifts, manage attendance, and participate in performance reviews.</li><li>
Train new housekeeping team members and conduct refresher training sessions.</li><li>
Handle guest complaints and special requests in a prompt, courteous manner.</li><li>
Support in ensuring compliance with health and safety regulations and sanitation standards.</li><li>
Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service</li></ul> 
Qualifications 
Qualifications:<ul><li>
High school diploma or equivalent</li><li>
2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role</li><li>
Strong leadership and interpersonal skills</li><li>
Excellent organizational and time management abilities</li><li>
Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, HotSOS) is a plus</li><li>
Ability to handle multiple priorities and work under pressure</li></ul></div>

Assistant manager Housekeeping

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will serve the needs of the business, our guests and our team members by ensuring that our guests are 100% satisfied with their experience while in our hotel. In your role you will be an information provider, diplomat, salesperson, hotel representative and public relation agent. Your service will be delivered with politeness, efficiency and friendliness as you aim to continually exceed your guests' expectations. You will oversee the efficient operation of the Concierge and all related areas on a day to day basis to achieve the highest level of guests satisfaction. You will ensure that all issues pertaining to guest satisfaction are met and that all follow-up on guest matters is completed in a timely basis. You will be trying to make the impossible, possible. 
Qualifications<ul><li> 
High School Diploma</li><li>Previous experience in Front Office</li><li>Familiar with local information such as transportation, attractions and airport information</li><li>Good communication skills</li><li>Good level of English both verbal and written</li></ul></div>

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Join TIVOLI and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TIVOLI

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Assistant manager Housekeeping

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