Qureos Mentor

Tkxel

<div>
 - Build pixel-perfect, smooth, and responsive user interfaces across web applications
 
 - Integrate with backend using GraphQL and REST APIs
 
 - Experienced in handling online/offline mode of web applications
 
 - Write code that is performant and bug-free
 
 
 
 Requirements
 
 
 - Bachelor&rsquo;s degree in computer science, computer engineering, or related field.
 
 - Well versed expertise in MERN
 
 
 
</div>

Software Engineer MERN

<div>
 
 
 Primary Responsibility
 
 
 
 <ul>
 <li>
 
 Support delivery team with overflow Salesforce development
 
 
 </li>
 <li>
 
 Assist with managed services and post-go-live support
 
 
 </li>
 </ul>
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Salesforce development for customer implementations
 
 
 </li>
 <li>
 
 Apex, LWC, and declarative customization
 
 
 </li>
 <li>
 
 Join existing orgs and contribute quickly
 
 
 </li>
 </ul>
 
 
 Acceptance Criteria
 
 
 
 <ul>
 <li>
 
 Strong hands-on Salesforce development experience
 
 
 </li>
 <li>
 
 Ability to work with minimal documentation and supervision
 
 
 </li>
 </ul>
 
 
 Timezone
 
 
 
 <ul>
 <li>
 
 Strong EST overlap preferred (ideally full but atleast will 2pm ET)
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Primary Responsibility
 
 
 
 <ul>
 <li>
 
 Support delivery team with overflow Salesforce development
 
 
 </li>
 <li>
 
 Assist with managed services and post-go-live support
 
 
 </li>
 </ul>
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Salesforce development for customer implementations
 
 
 </li>
 <li>
 
 Apex, LWC, and declarative customization
 
 
 </li>
 <li>
 
 Join existing orgs and contribute quickly
 
 
 </li>
 </ul>
 
 
 Acceptance Criteria
 
 
 
 <ul>
 <li>
 
 Strong hands-on Salesforce development experience
 
 
 </li>
 <li>
 
 Ability to work with minimal documentation and supervision
 
 
 </li>
 </ul>
 
 
 Timezone
 
 
 
 <ul>
 <li>
 
 Strong EST overlap preferred (ideally full but atleast will 2pm ET)
 
 
 </li>
 </ul>
</div>

Salesforce Developer – Delivery

<div>
 
 
 Civil Works &amp; HSE Maintenance Officer
 
 
 
 <ul>
 <li>
 Assist in
 
 BOQ preparation, designing, and development
 
 of civil and renovation projects.
 
 </li>
 <li>
 Support in
 
 hiring, coordination, and supervision
 
 of civil and finishing contractors.
 
 </li>
 <li>
 
 Monitor and manage on-site execution
 
 , ensuring quality, quantity, and timely completion of works.
 
 </li>
 <li>
 Conduct
 
 daily site inspections
 
 , ensuring compliance with approved drawings, specifications, and standards.
 
 </li>
 <li>
 Handle
 
 procurement of materials
 
 , conduct market surveys, and negotiate with vendors for cost-effective solutions.
 
 </li>
 <li>
 Verify
 
 contractor bills
 
 with proper documentation and work verification.
 
 </li>
 <li>
 Maintain proper records for all
 
 repair and maintenance activities
 
 , including work orders, inspection reports, and material usage logs.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 B. Health, Safety &amp; Environment (HSE) Responsibilities
 
 
 
 <ul>
 <li>
 Ensure
 
 strict compliance with HSE standards
 
 during all civil and maintenance activities.
 
 </li>
 <li>
 Implement and monitor
 
 site safety procedures
 
 , including risk assessments and safe work practices.
 
 </li>
 <li>
 Coordinate with the
 
 HSE department
 
 for training and awareness sessions for contractors and staff.
 
 </li>
 <li>
 Ensure
 
 personal protective equipment (PPE)
 
 usage and monitor adherence to safety protocols.
 
 </li>
 <li>
 Assist in
 
 emergency preparedness
 
 and site evacuation planning.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 
 Diploma/Bachelor&rsquo;s degree
 
 in Civil Engineering or a related field.
 
 </li>
 <li>
 
 3&ndash;5 years of relevant experience
 
 in civil maintenance, construction supervision, or facility management.
 
 </li>
 <li>
 
 Certification in IOSH or NEBOSH
 
 will be considered a strong plus.
 
 </li>
 <li>
 Proven knowledge of
 
 HSE standards, risk assessment, and site safety protocols.
 
 
 </li>
 <li>
 Proficiency in
 
 MS Office (Excel, Word, PowerPoint)
 
 and reporting tools.
 
 </li>
 <li>
 Working knowledge of
 
 AutoCAD (2D/3D)
 
 for layout reading and minor design modifications is plus.
 
 </li>
 <li>
 Basic understanding of
 
 MEP (Mechanical, Electrical, and Plumbing)
 
 systems.
 
 </li>
 <li>
 Strong
 
 communication, negotiation, and leadership
 
 skills.
 
 </li>
 <li>
 Ability to handle multiple projects, prioritize tasks, and ensure smooth coordination between contractors and management.
 
 </li>
 </ul>
</div>

Civil & HSE Officer

<div>
 
 Role Summary:
 
 
 
 We are looking for a vigilant Call Centre Operations Specialist to monitor our real-time performance. You will track key metrics, ensure smooth operations, and make quick adjustments to maintain service levels. This role is vital for keeping our call centre running efficiently and effectively.
 
 
 
 Key Responsibilities:
 
 
 
 
 Live Monitoring:
 
 Watch call queues, agent availability, and system performance in real-time.
 
 
 Performance Tracking:
 
 Keep an eye on important metrics like wait times, dropped calls, and agent productivity.
 
 
 Quick Adjustments:
 
 Take immediate action to manage call volume changes, agent schedules, or system alerts to meet targets.
 
 
 Issue Escalation:
 
 Promptly report any technical problems or major service disruptions to IT or management.
 
 
 Basic Reporting:
 
 Help create daily or intraday reports on call centre performance.
 
 
 Team Communication:
 
 Clearly communicate operational updates and instructions to team leaders and agents.
 
 
 
 
 Requirements
 
 
 
 What We're Looking For:
 
 
 
 
 Experience:
 
 1-2+ years in a call centre, ideally in a role involving customer service, real-time monitoring, or operations support.
 
 
 
 Education:
 
 A Bachelor's degree is preferred, but relevant experience is highly valued.
 
 
 
 Shift timings:
 
 Morning with weekends on (Alternate day off)
 
 
 Skills:
 
 
 Good understanding of call centre operations and common metrics (e.g., Service Level, AHT, Abandon Rate).
 
 Able to make quick, sensible decisions under pressure.
 
 Comfortable with call centre software and MS Excel.
 
 Strong attention to detail and active listening skills
 
 Good communication skills.
 
 
 
 Why Join Us?
 
 
 
 Be a key player in ensuring our customers get great service.
 
 Work in a dynamic and supportive team environment.
 
 Competitive salary and opportunities for growth.
 
 
 
</div>

Call Centre - Operations Specialist

Join Tkxel and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tkxel

ABOUT_COMPANY

Software Engineer MERN

Salesforce Developer – Delivery

Civil & HSE Officer

Civil & HSE Officer

Call Centre - Operations Specialist