Qureos Mentor

Tkxel

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 At
 
 Tkxel
 
 , we are a leading technology consultancy known for building innovative, scalable, and transformative digital solutions. Our teams partner with global clients to create cutting-edge products and platforms that drive real business results. We are now looking for a
 
 WordPress Developer
 
 who is passionate about engineering elegant web solutions and thrives in a fast-paced, collaborative environment.
 
 
 
 
 Key Responsibilities:
 
 
 
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 Design, develop, and maintain responsive WordPress websites with a strong focus on performance, security, and scalability.
 
 
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 Create custom WordPress themes and plugins tailored to project-specific needs.
 
 
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 Collaborate closely with UI/UX designers to bring high-fidelity designs to life.
 
 
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 Implement website optimizations for speed, SEO, and cross-browser compatibility.
 
 
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 Integrate external APIs and services seamlessly within WordPress projects.
 
 
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 Conduct code reviews, enforce best coding practices, and mentor junior developers.
 
 
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 Troubleshoot and resolve bugs, performance issues, and technical challenges efficiently.
 
 
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 Stay updated with the latest WordPress trends, technologies, and best practices.
 
 
 
 
 
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 Requirements
 
 
 
 
 Required Skills and Qualifications:
 
 
 
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 Minimum 2-3 years of professional WordPress development experience.
 
 
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 Strong command over PHP, MySQL, Laravel.
 
 
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 Server side knowledge is required.
 
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 Experience with popular page builders (Elementor, WPBakery, Gutenberg, etc.).
 
 
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 Expertise in creating and managing custom post types (CPTs), taxonomies, and WordPress hooks.
 
 
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 Deep understanding of SEO principles, website accessibility (WCAG), and performance optimization techniques.
 
 
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 Familiarity with hosting environments (e.g., WP Engine, Kinsta, Cloudways) and deployment pipelines.
 
 
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Wordpress Developer

<div>
 We are looking for a Technology Consultant with strong expertise in PHP (Laravel) and Python, and significant experience in architecting and scaling backend systems in the fintech sector. This leadership role will oversee the entire engineering function, ensuring our systems remain robust, secure, and scalable to support our expanding operations.
 
 
 You will set the technical vision, manage engineering teams, collaborate with stakeholders across the business, and ensure successful delivery of high-quality software solutions.
 
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 Define and drive the technical vision and architecture for Kabayan Remit&rsquo;s platform.
 
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 Oversee the design and development of backend services built with PHP (Laravel) and Python.
 
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 Ensure high standards in API architecture, security, and system scalability.
 
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 Lead efforts to optimise MySQL/MongoDB and Redis databases for performance and reliability.
 
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 Manage integrations with payment gateways and financial institutions.
 
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 Collaborate closely with Product, Compliance, and Operations teams to align technical solutions with business goals.
 
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 Guide and mentor engineering teams, fostering a culture of quality, innovation, and continuous improvement.
 
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 Establish and enforce secure coding practices and compliance with financial regulations (e.g. PCI DSS, GDPR).
 
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 Drive DevOps initiatives, improving CI/CD pipelines and cloud infrastructure on AWS.
 
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 Oversee monitoring, incident management, and system reliability processes.
 
 
 
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 Requirements
 
 
 
 Technical Leadership
 
 
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 8+ years of experience in backend engineering, with at least 3 years in a technical leadership or management role.
 
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 Deep expertise in PHP (Laravel) and Python development.
 
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 Strong experience in designing and scaling RESTful APIs and microservices architectures.
 
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 Advanced knowledge of MySQL, MongoDB, and Redis.
 
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 Proven experience with AWS cloud services, infrastructure, and cost optimisation.
 
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 Familiarity with Docker, Kubernetes, and modern deployment pipelines.
 
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 Excellent understanding of secure coding and compliance in financial services
 
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 Leadership &amp; Management Skills
 
 
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 Demonstrated ability to lead and mentor engineering teams.
 
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 Excellent cross-functional communication skills.
 
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 Ability to translate complex technical concepts into clear business value.
 
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 Experience managing engineering roadmaps and prioritising resources in a fast-paced environment
 
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 Nice-to-Have
 
 
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 Experience working with payment processing systems.
 
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 Knowledge of financial transaction security standards (PCI DSS, GDPR).
 
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 Experience with message queue systems (RabbitMQ, Kafka, etc.).
 
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 Background in fintech, remittance, or financial services platforms
 
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</div>

Technology Consultant PHP & Python

<div>
 
 Converting MQLs into SQLs:
 
 
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 Researching on assigned MQLs. Gathering insights including prospect&rsquo;s business model, company size, needs /challenges and key decision-makers.
 
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 Generating Sales-ready meetings for Account Executives
 
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 Assessing the needs of potential leads to determine if they are a good fit for the tkxel's services.
 
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 Manages more complex leads compared to L1, including those that may require more in-depth understanding of the product/service.
 
 
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 Pipeline Management:
 
 
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 Analyzing the new/old pipeline data to identify the bottlenecks in order to improve the sales process.
 
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 Tracking and updating lead status in CRM. Ensuring accurate and up-to-date information on the progress of each lead in the sales funnel.
 
 
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 Lead Generation:
 
 
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 Researching and identifying new leads through various channels such as LinkedIn, CRM tools, etc
 
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 Conducting cold calls and sending cold emails to potential prospects.
 
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 Regularly following up with leads to keep them engaged and move them through the sales funnel.
 
 
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 Reporting:
 
 
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 Creating reports on lead conversion rates, outreach effectiveness, and other key metrics.
 
 
 
 
 
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 Requirements
 
 
 
 
 Relevant Experience:
 
 
 
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 At least 1 year of experience, preferably in IT services/IT product sales experience
 
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 Timings:
 
 
 
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 From 5 PM to 2 AM
 
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 Female candidates are allowed to work from home after 10 PM
 
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</div>

Sales Development Representative

<div>
 We&rsquo;re looking for a proactive and detail-oriented female officer to manage customer queries and social interactions across WhatsApp, Instagram, and Facebook with the added responsibility of monitoring and optimizing our AI-powered community agent. This role is ideal for someone who is digitally savvy, understands how people interact online, and can improve response quality and lead generation.
 
 
 
 Key Responsibilities:
 
 
 
 Customer Support, Social Media Handling &amp; AI Agent Optimization
 
 &bull; Respond to customer queries on WhatsApp, Instagram, and Facebook in a timely and friendly manner.
 
 &bull; Engage with incoming messages, comments, and story replies using brand-appropriate tone.
 
 &bull; Monitor the performance of our AI Agent across platforms &mdash; regularly review conversations, improve reply accuracy, and update content (FAQs, offers, fallback replies).
 
 &bull; Flag complex queries for manual handling and ensure smooth handover from AI to human.
 
 &bull; Optimize AI flows based on frequently asked questions, seasonal promotions, and campaign objectives.
 
 &bull; Maintain lead logs and ensure follow-ups are done on high-intent inquiries.
 
 
 
 Lead Generation &amp; Community Engagement
 
 
 &bull; Turn social/media inquiries into quality leads.
 
 &bull; Encourage deeper engagement via comments, stories, and DMs.
 
 &bull; Flag high-intent leads to the sales/reservation team when needed.
 
 &bull; Identify content gaps based on recurring queries and report to the marketing team.
 
 
 
 Key Performance Indicators (KPIs):
 
 
 &bull; Leads generated via WhatsApp &amp; social inboxes
 
 &bull; AI agent success rate (accuracy, fallback % reduction)
 
 &bull; Response time (target: under 5 minutes during working hours)
 
 &bull; Conversion rate from inquiry to booking/sign-up
 
 &bull; Community engagement (comments, replies, shares, DMs)
 
 
 
 Who You Are:
 
 
 &bull; 1&ndash;2 years experience in customer support, community handling, or digital communication
 
 &bull; Excellent written communication in English
 
 &bull; Familiar with Meta Business Suite, Instagram DM tools, and WhatsApp Business
 
 &bull; Comfortable learning and working with AI chatbots (training will be provided)
 
 &bull; Bonus: Familiar with wellness, travel, or hospitality space
 
 
 
 What You&rsquo;ll Get:
 
 
 &bull; Market-competitive salary with performance bonuses
 
 &bull; Exposure to next-gen AI + human hybrid support systems
 
 &bull; Growth path toward digital marketing, CX automation, or content roles
 
 &bull; Flexible, friendly work culture
 
 
 
 
</div>

Customer Support & Community Officer

<div>
 
 
 We need a resource&mdash;ideally a data scientist&mdash;who can help prototype and validate this in the client&rsquo;s environment. Key capabilities:
 
 
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 Statistical / econometric modeling (logistic &amp; log-log regressions, hierarchical shrinkage)
 
 
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 Price-optimization or revenue-management experience
 
 
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 Python data stack (pandas, numpy, statsmodels, scikit-learn or PyMC)
 
 
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 Decision-tree segmentation and clustering
 
 
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 Simulation / scenario analysis for guard-rail testing
 
 
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 Solid SQL &amp; data-engineering fundamentals
 
 
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Data Scientist