Qureos Mentor

TL365

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 Role:&nbsp;Sr. Travel Consultant/ Agent
 
 
 Sub-Department:&nbsp;Voice/Backend
 
 
 Work Shift:&nbsp;Rotational 9-hour shifts
 
 
 Week Off:&nbsp;2 days rotational weekly off
 
 
 
 
 
 Position Overview:&nbsp;Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team.
 
 
 The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Handle inbound calls from passengers of international airlines and US/Canada based corporate clients, providing seamless travel solutions.
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 Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL).
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 Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards.
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 Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes.
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 Maintain accurate records of customer interactions and transactions.
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 Collaborate with internal teams to ensure smooth operations and high customer satisfaction.
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 Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs.
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 Skills &amp; Qualifications:
 
 
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 Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years).
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 Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL).
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 Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes.
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 Communication: Excellent verbal and written English skills for global client interactions.
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 Work Ethic: Willingness to work in rotational shifts, including nights/weekends.
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 Education: Graduate from a recognized university.
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 Preferred: Candidates with self-conveyance (no transport provided).
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 Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida.
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 Contact Person- Mahima (8130093781)
 
 
 
 
 
 
 Role: Travel Agent / Consultant
 
 
 Industry Type: Travel &amp; Tourism
 
 
 Employment Type: Full Time, Permanent
 
 
 Role Category: Tourism Services
 
 
 Education: Any Graduate / Postgraduate
 
 
 
 
 
 
 Key Skills : International Ticketing ,Sabre, Customer Interaction, Travel Operations , Travel consulting inbound calling , Amadeus, US geography
 
 
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Senior Travel Consultant

Join TL365 and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TL365

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Senior Travel Consultant