Urwah Admin

Toby's Estate Coffee Roasters

Job Title: Marketing CoordinatorJob Summary:The Marketing Coordinator will assist in the development and execution of marketing campaigns, manage daily administrative tasks, and coordinate marketing activities to ensure projects are completed on time and within budget. This role requires strong organizational skills, creativity, and attention to detail.Key Responsibilities:<ul><li>Assist in planning, developing, and executing marketing campaigns.</li><li>Coordinate with internal teams and external vendors to ensure timely delivery of marketing materials.</li><li>Manage content creation for social media platforms, website, and other digital channels.</li><li>Track and report on marketing campaign performance using analytics tools.</li><li>Maintain and update marketing databases, mailing lists, and promotional materials.</li><li>Support the organization of marketing events, trade shows, and product launches.</li><li>Conduct market research to identify trends, competitors, and customer needs.</li><li>Ensure brand consistency across all marketing materials and communications.</li><li>Assist in preparing presentations, proposals, and promotional content.</li><li>Handle administrative tasks such as scheduling meetings, preparing reports, and managing budgets.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or a related field.</li><li>Proficiency in MS Office and familiarity with marketing software/tools (e.g., Canva, Adobe Creative Suite, Google Analytics, CRM systems).</li><li>Strong written and verbal communication skills.</li><li>Ability to work independently and in a team environment.</li><li>Excellent organizational skills and attention to detail.</li><li>Creativity and problem-solving abilities.</li></ul>Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>How many years of total work experience do you have in Marketing?</li><li>What is your highest education level?</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary?</li><li>Are you available to start immediately? If not, when?</li></ul>

Marketing Coordinator/Executive (Saudi National)

Job Summary: We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The role involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction while maintaining a high level of professionalism.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries promptly and professionally.</li><li>Make outbound calls to follow up with customers or provide required information.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Resolve customer complaints and escalate complex issues to the appropriate department.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Meet individual and team performance targets (e.g., call handling time, resolution rate).</li><li>Handle customer feedback with patience and empathy.</li><li>Collaborate with colleagues and other departments to improve customer service.</li><li>Adhere to call center policies, procedures, and quality standards.</li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in a call center or customer service role is preferred.</li><li>Strong communication skills in [English/Arabic or both as required].</li><li>Good problem-solving and conflict-resolution skills.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>Positive attitude, patience, and empathy when dealing with customers.</li></ul>Education &amp; Experience:<ul><li>High school or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Prior customer service or call center experience is an advantage.</li></ul>Work Conditions:<ul><li>Ability to work shifts, weekends, and holidays if required.</li></ul>Job Type: Full-time

Customer Service (Saudi National)

Join Toby's Estate Coffee Roasters and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Toby's Estate Coffee Roasters

About Company

Marketing Coordinator/Executive (Saudi National)

Customer Service (Saudi National)