Urwah Admin

Toll Group

<p></p><b>Overview </b><p>AV - Pilot - Fixed Wing at Toll Group. Toll Aviation is looking for experienced fixed wing pilots to join our Melbourne Aviation team for an air ambulance contract based in Melbourne. Pilots will operate the aircraft single pilot in close teamwork with Flight Paramedics and staff who are responsible for patient care onboard. Shifts commence and finish from Essendon. </p><b>About Toll Group </b><p>At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members help solve logistics, transport, or supply chain challenges. We have supported our customers for more than 130 years, with more than 20,000 customers worldwide, 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - </p><b>Job Description </b><p>Toll Aviation is recruiting suitably qualified and experienced pilots to operate its fleet of King Air B260 and B360 for an air ambulance contract based in Melbourne. Pilots will operate as single pilots in close teamwork with Flight Paramedics and staff who deliver medical care and treatment onboard. Pilots will help deliver life-saving services, including emergency patient retrieval and patient transfer across Victoria and to other states. All pilots will commence and finish shifts from Essendon. </p><b>Responsibilities </b><ul><li>Operate King Air B260 and B360 aircraft as a single pilot in an air ambulance role. </li><li>Work closely with Flight Paramedics and medical staff to deliver patient care onboard. </li><li>Retrieve and transfer patients across Victoria and to other states as required. </li><li>Maintain safety, compliance, and standards for all missions. </li> </ul><b>Minimum Requirements </b><ul><li>CASA ATPL (or CPL with all ATPL subjects completed) </li><li>CASA Class 1 Medical Certificate </li><li>1500 Hours PIC </li><li>400 Hours Multi Engine PIC </li><li>100 Hours Night PIC </li><li>250 Hours Instrument Flight Time (Min. 125 in-flight) </li><li>Multi-Engine Instrument Rating Renewals - min 3 </li><li>Ability to work with a multi-disciplined team of professionals </li><li>Ability to pass a working with children check and ASIC card </li> </ul><b>Desirable </b><ul><li>Prior experience in the King Air B260 and/or B360 aircraft </li><li>Check and training background </li><li>1000 Hours Turbine PIC </li> </ul><b>Employee Experience and Compliance </b><p>You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical. </p><b>What moves you? </b><p>At Toll, you can play a vital role in delivering what matters. We offer industry-leading training, supportive leadership, and opportunities to grow within a diverse and inclusive workplace. </p> <p></p>

AV - Pilot - Fixed Wing

<div>
 <strong>
  About Toll Group
  <br/>
  <br/>
 </strong>
 At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge &ndash; big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post &mdash; www.tollgroup.com
 <br/>
 <br/>
 Toll manages and delivers case management and a range of associated services on behalf of the Australian Department of Home Affairs to support Refugee and Humanitarian Visa clients with the medical assessment process and subsequent travel to Australia.
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 We are looking for an
 <strong>
  Operations Manager
 </strong>
 based in Ankara who will own and lead core operational functions including, regional service delivery elements, operational escalations, KPI performance and service recovery processes.
 <br/>
 <br/>
 Toll is proud to work on behalf of the Australian Department of Home Affairs to deliver services in support of Refugees and Humanitarian visa clients. These services support the medical assessments and subsequent travel to Australia. As an
 <strong>
  Operations Manager
 </strong>
 you will lead a team of logistics staff who operate in the field, including those who are airport based to ensure that services are delivered effectively and appropriately.
 <br/>
 <br/>
 As a senior member of the regional team, you will directly support the Regional Manager with overall Assisted Passage Program deliverables and be a recognised 2IC supporting your region.
 <br/>
 <br/>
 <strong>
  To be successful in this role you will likely have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Comprehensive awareness of Refugee &amp; Humanitarian resettlement operations and/or the delivery of services to refugees in long term host country environments
  </li>
  <li>
   Experience with leading case management &amp; service delivery teams in large organisations in cross border environments
  </li>
  <li>
   Experience with identifying and resolving service delivery issues or failures
  </li>
  <li>
   Broad experience working within global organisations (commercial or non-profit) including the management of client deliverables
  </li>
  <li>
   Practical experience of leading operational teams in the delivery of support services to refugees.
  </li>
  <li>
   Practical experience of managing risks and implementing strategies to mitigate those risks
  </li>
  <li>
   Previous experience in delivering services within a Child Safeguarding Framework
  </li>
  <li>
   Current or previous experience at leading, motivating and managing diverse teams across multiple locations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What moves you?
  <br/>
  <br/>
 </strong>
 At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
 <br/>
 <br/>
 Are you excited about this role but are concerned you don&rsquo;t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you&rsquo;re interested in this role but your past experience doesn&rsquo;t align perfectly then please talk to us &ndash; you may be just the right candidate for this or other roles we have coming up.
 <br/>
 <br/>
 At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
 <br/>
 <br/>
 To find out more about us visit www.careers.tollgroup.com
 <br/>
 <br/>
 You must be entitled to work in T&uuml;rkiye and be prepared to undertake pre-employment checks including a criminal history check and medical.
</div>


Operations Manager Türkiye & Central Asia

<div><div>About Toll Group</div><div></div><div>
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge &ndash; big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post &mdash; <div>www.tollgroup.com</div></div><div></div><div>
About Toll Asia Logistics</div><div></div><div>
Grow your career with Global Logistics, as we expand our operations across Asia. With a passion for progress, we&rsquo;re playing our part in a vital industry that keeps global communities doing, moving and growing. We&rsquo;re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go &lsquo;above and beyond&rsquo; to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment.</div><div></div><div>
The opportunity</div><ul><li><div>
Leadership and Team Management:</div><ul><li><div>
Lead and manage a team of supply chain, logistics, and operations professionals.</div></li><li><div>
Foster a high-performance culture, ensuring that the team is well-trained, motivated, and aligned with the company's strategic goals.</div></li><li><div>
Provide mentorship and career development opportunities for team members.</div></li></ul></li><li><div>
Supply Chain and Logistics Strategy:</div><ul><li><div>
Develop and implement strategic plans for logistics operations, ensuring alignment with overall business goals.</div></li><li><div>
Oversee the design and execution of supply chain networks, including transportation, warehousing, inventory management, and distribution channels.</div></li><li><div>
Ensure that logistics operations meet customer expectations, including timely delivery and cost-effective solutions.</div></li></ul></li><li><div>
Contract Management:</div><ul><li><div>
Oversee the negotiation, execution, and management of supply chain contracts with clients, suppliers, and vendors.</div></li><li><div>
Ensure that all contract terms are adhered to, with a strong focus on performance metrics, service level agreements (SLAs), and compliance.</div></li><li><div>
Manage contract renewals, amendments, and dispute resolution, ensuring all parties meet their contractual obligations.</div></li></ul></li><li><div>
Operational Efficiency and Continuous Improvement:</div><ul><li><div>
Identify opportunities for process optimization across the logistics network.</div></li><li><div>
Introduce and manage technologies or software that improve operational efficiency, tracking, and reporting.</div></li><li><div>
Ensure that operational processes are scalable, flexible, and adaptable to changing business needs or customer demands.</div></li></ul></li><li><div>
Cost Control and Budget Management:</div><ul><li><div>
Develop and manage operational budgets, ensuring adherence to financial targets and cost optimization.</div></li><li><div>
Analyze supply chain costs and performance data to identify cost-saving opportunities without compromising service quality.</div></li><li><div>
Monitor and report on operational performance against budgets, forecasts, and KPIs.</div></li></ul></li><li><div>
Risk Management and Compliance:</div><ul><li><div>
Identify and manage operational risks within the supply chain, including those related to transportation, warehousing, and delivery.</div></li><li><div>
Ensure compliance with all regulatory requirements, industry standards, and health and safety regulations.</div></li><li><div>
Monitor and mitigate any potential disruptions or supply chain failures that could impact service delivery.</div></li></ul></li><li><div>
Customer Relationship Management:</div><ul><li><div>
Build and maintain strong relationships with key customers, ensuring high levels of satisfaction and service quality.</div></li><li><div>
Act as a primary point of contact for customer inquiries, issues, and concerns regarding logistics operations.</div></li><li><div>
Proactively identify areas for improvement based on customer feedback and collaborate with internal teams to implement solutions.</div></li></ul></li><li><div>
Data Analysis and Reporting:</div><ul><li><div>
Use data analytics to monitor performance metrics and KPIs across the supply chain.</div></li><li><div>
Produce regular reports on operational efficiency, inventory levels, transportation costs, and delivery performance.</div></li><li><div>
Present operational insights and performance reports to senior management, highlighting key achievements and areas for improvement.</div></li></ul></li><li><div>
Technology Integration:</div><ul><li><div>
Lead the adoption and implementation of new logistics technologies such as warehouse management systems (WMS), transportation management systems (TMS), and other relevant tools.</div></li><li><div>
Stay updated on emerging trends and technologies in logistics and supply chain management to drive innovation.</div></li></ul></li></ul><div>
If this sounds like the opportunity you are looking for, APPLY NOW or for more information contact talentacquisition.isc@tollgroup.com.</div><div></div><div>
What moves you?</div><div><br>
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.</div><div></div><div>
Are you excited about this role but are concerned you don&rsquo;t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you&rsquo;re interested in this role but your past experience doesn&rsquo;t align perfectly then please talk to us &ndash; you may be just the right candidate for this or other roles we have coming up.</div><div></div><div>
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.</div><div></div><div>
To find out more about us visit www.careers.tollgroup.com</div><div></div>
You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.</div><div></div>

Head of Operations - India (3PL & Contract)

<p>At Toll, we move the businesses that move the world. Toll will manage and deliver a range of services on behalf of the Australian Department of Home Affairs in order to support Refugee and Humanitarian Visa applicants with the medical assessment process and subsequent travel to Australia</p><p><b>About the Role</b></p><p>Toll Group is seeking a detail-oriented and empathetic Case Management Associate (CMA) to join our Ankara Regional Service Centre as part of the Australian Government's Assisted Passage Program.</p><p>In this important role, you'll provide administrative and coordination support to the Case Management team, helping ensure our clients &mdash; refugees and humanitarian entrants &mdash; receive safe, efficient, and compassionate assistance on their journey to Australia.</p><p>You'll work closely with Case Managers, clients, and service providers to deliver superior customer service and operational support across all stages of the resettlement process.</p><p><b>The Opportunity</b></p><ul><li>Provide high-quality administrative and coordination support to Case Managers handling end-to-end client cases.</li><li>Communicate professionally with clients, families, and advocates to ensure clear understanding of services and timelines.</li><li>Manage service appointments, subcontractor activations, and accurate data entry.</li><li>Support timely completion of reporting requirements.</li><li>Collaborate with Case Managers to ensure travel to Australia is arranged in line with policy and arrival windows.</li><li>Assist with activation and coordination of third-party service providers including medical, biometric, accommodation, and transit vendors.</li><li>Demonstrate cultural sensitivity and awareness of the political, religious, social, and humanitarian factors that affect clients and host communities.</li></ul><p><b>What You'll Need to Succeed</b></p><ul><li>Proven experience in office administration, ideally within a case management or similar coordination environment.</li><li>Strong customer service background in a large or complex organisation.</li><li>Proficiency in Microsoft Outlook, Word, and Excel.</li><li>Ability to learn quickly and become technically proficient with in-house software (training provided).</li><li>Fluency in Turkish, English, and Arabic is required.</li><li>Strong attention to detail and ability to maintain accuracy under pressure.</li><li>Commitment to delivering exceptional service in fast-paced, multicultural settings.</li></ul><p><b>Why Join Toll</b></p><ul><li>Contribute to a meaningful humanitarian mission that changes lives.</li><li>Be part of a supportive, global organisation with a strong commitment to integrity and care.</li><li>Access professional development through Toll's accredited in-house training programs.</li><li>Work within a diverse, collaborative, and purpose-driven team.</li></ul><p>If you're passionate about helping others, thrive in a dynamic environment, and have strong administrative and communication skills, we'd love to hear from you.</p><p>Job Type: Full-time</p><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Case Manager Associate

<p>At Toll, we move the businesses that moves the world. Toll will manage and deliver a range of services on behalf of the Australian Department of Home Affairs in order to support Refugee and Humanitarian Visa applicants with the medical assessment process and subsequent travel to Australia</p><p><b>About the Role</b></p><p>Toll Group is seeking a compassionate and organised Case Manager to support the Australian Government&rsquo;s Assisted Passage Program, helping refugees and humanitarian entrants resettle in Australia.</p><p>In this vital role, you&rsquo;ll manage client cases from start to finish &mdash; coordinating logistics, liaising with international agencies, and ensuring each journey is handled with care and professionalism. This is an opportunity to make a real difference in people&rsquo;s lives while working in a global, purpose-driven organisation.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Manage end-to-end case files in line with Assisted Passage Program policy.</li><li>Keep clients, families, and advocates informed about the process and key milestones.</li><li>Apply Home Affairs requirements accurately and proactively.</li><li>Maintain cultural and situational awareness when working across diverse communities.</li><li>Work closely with onshore teams to coordinate travel to Australia.</li><li>Activate and oversee third-party services (medical, biometric, accommodation, transit).</li><li>Resolve service issues and escalate risks where necessary.</li><li>Collaborate with humanitarian partners (UNHCR, IOM, ICRC, UNICEF, MSF) and local authorities for client support and documentation.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Proven experience in case management, customer service, administration, and/or logistics or a similar in large or complex organisations.</li><li>Experience in refugee services, humanitarian aid, global mobility, insurance, or travel is a bonus but not essential.</li><li>Fluency and excellent communication skills in both English, Turkish, and other preferred languages &mdash; written and verbal &mdash; with cultural sensitivity.</li><li>Confident user of Microsoft Outlook, Word, and Excel.</li><li>Ability to become proficient with inhouse software (training provided).</li><li><b>Language required: Fluency in Dari and knowledge of Pashto highly recommended.</b></li><li>Adaptable, empathetic, and able to make sound decisions under pressure.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Must have full legal working rights in T&uuml;rkiye.</li><li>Must meet employment suitability and background requirements.</li></ul><p><b>Why Join Toll</b></p><ul><li>Be part of a global logistics and humanitarian support organisation with real social impact.</li><li>Work alongside experienced professionals dedicated to safety, integrity, and care.</li><li>Receive access to in-house training and development through Toll&rsquo;s accredited programs.</li></ul><p><b>If you&rsquo;re passionate about helping others and thrive in a dynamic, multicultural environment, we&rsquo;d love to hear from you.</b></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have full legal working rights in T&uuml;rkiye without needing sponsorship?</li></ul><p>Language:</p><ul><li>Dari (Required)</li><li>Pashto (Preferred)</li></ul>

Case Manager - Dari/Pashto