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TopSpot

We are seeking a dynamic and experienced Client Manager (IT &amp; Digital Marketing) to join our team. The ideal candidate will have a strong background in web development &amp; digital marketing industry, excellent communication skills, and a proven track record of managing client relationships. The Client Manager will be responsible for ensuring client satisfaction, overseeing project delivery, and driving business growth through effective client management.Key Responsibilities:o Build and maintain strong relationships with clients, acting as the primary point of contact.o Understand clients' business needs, objectives, and challenges.o Ensure high levels of client satisfaction through proactive communication and addressing concerns promptly.Project Oversight:<ul><li>Collaborate with internal teams (developers, designers, digital marketing teams) to ensure successful project delivery.</li><li>Monitor project progress, timelines, and ensuring alignment with client expectations.</li><li>Identify and mitigate potential risks and issues throughout the project lifecycle.</li><li>Contribute to the development of client-focused strategies and initiatives.</li></ul>Reporting and Analysis:<ul><li>Prepare and deliver regular reports on project status, client feedback, and performance metrics.</li><li>Conduct post-project evaluations to gather insights and improve future project delivery.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, Business, or a related field.</li><li>Proven experience in client management, preferably in the software or web development industry.</li><li>Strong understanding of Web development/ digital marketing processes, web technologies, and digital solutions.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to manage multiple projects and clients simultaneously.</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficiency in project management tools and CRM software.</li></ul>Preferred Skills:<ul><li>Experience with Agile and Scrum methodologies.</li><li>Knowledge of current trends in web development and digital marketing fields.</li><li>Previous experience in a similar role within a tech company or digital agency.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have as a Client Manager?</li><li>What do you think about your strengths? - When it comes to the subject role?</li><li>Current and Expected Salary?</li><li>Have you been familiar with a Remote work environment?</li><li>Notice Period - if required?</li></ul>Work Location: Remote

Client Manager

Join TopSpot and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Client Manager