Qureos Mentor

Topline Gulf Contracting LLC

Position Overview:The HR Head &ndash; Franchise Operations is responsible for leading and managing end-to-end human resource functions for franchise and company-owned outlets across Dubai.The role focuses on manpower planning, recruitment, payroll &amp; attendance governance, HR compliance, policy &amp; SOP implementation, employee relations, and franchise HR coordination, ensuring alignment with brand standards, franchise agreements, and Dubai/Gulf labour regulations.Educational Qualifications:&Oslash; MBA / PGDM in Human Resources / Personnel Management / Industrial Relations&Oslash; Bachelor&rsquo;s Degree &ndash; Mandatory (Commerce / Management preferred)Experience Requirements:&Oslash; 3&ndash;5 years of HR experience, preferably in QSR / Hospitality / Retail / Multi-unit operations&Oslash; Minimum 2&ndash;3 years in a managerial or leadership role&Oslash; Experience in franchise-based organizations is an added advantage&Oslash; Exposure to Dubai / Gulf recruitment, payroll, and HR practices preferredKey Skills &amp; Competencies&Oslash; Strong understanding of QSR manpower dynamics &amp; shift-based operations&Oslash; Knowledge of Dubai / Gulf labour laws, payroll &amp; HR compliance&Oslash; Excellent communication, coordination &amp; documentation skills&Oslash; High integrity, confidentiality &amp; ethical standards&Oslash; Strong problem-solving, decision-making &amp; conflict-resolution skills&Oslash; Ability to handle high-volume staffing and fast-paced environments&Oslash; Core HR Competencies&Oslash; Recruitment &amp; manpower planning (outlet &amp; support staff)&Oslash; Employee onboarding, confirmations, exits &amp; HR documentation&Oslash; Attendance, leave, shift policies &amp; payroll coordination&Oslash; Performance management &amp; appraisal support&Oslash; Disciplinary management (warnings, show-cause notices &amp; terminations)&Oslash; HR policy drafting, SOP implementation &amp; compliance audits&Oslash; Employee grievance handling &amp; conflict resolution&Oslash; Labour law compliance coordination (Dubai/Gulf &amp; HO reporting)&Oslash; HR MIS reporting &amp; compliance tracking&Oslash; Attrition analysis &amp; retention strategies&Oslash; Outlet-wise manpower budgeting &amp; productivity tracking&Oslash; Enforcement of hygiene, grooming, behavioural &amp; discipline SOPs&Oslash; HR support to operations during peak &amp; critical staffing periodsKey Responsibilities1. Recruitment &amp; Manpower PlanningHandle bulk &amp; critical hiring for franchise outlets across DubaiCoordinate manpower requirements with franchise partners &amp; operations teamLiaise with recruitment agencies, consultants &amp; vendorsEnsure proper documentation, background verification &amp; compliance as per Dubai normsMaintain a ready manpower pipeline to support expansion2. Franchise HR OperationsAct as the primary HR point of contact for franchise partnersEnsure compliance with HR policies, SOPs &amp; brand standardsSupport franchise onboarding, HR audits &amp; compliance reviewsResolve manpower-related franchise issues in coordination with operationsStandardize HR practices across all franchise outlets3. Policy &amp; SOP ImplementationImplement HR policies covering:Attendance &amp; leaveShift &amp; weekly off systemsDiscipline, grooming &amp; hygieneCode of conduct &amp; workplace behaviourAlign HR SOPs with Dubai/Gulf labour regulations while maintaining brand consistencyEnsure systematic maintenance of employee records &amp; HR documentation4. Employee Relations &amp; DisciplineHandle employee grievances, misconduct &amp; disciplinary casesDraft and issue warning letters, show-cause notices &amp; termination communicationsSupport franchise partners in dispute resolution &amp; corrective action planningPromote a positive, compliant &amp; performance-driven work culture5. Payroll, Attendance &amp; Labour Law Compliance&Oslash; Coordinate payroll processing with Accounts &amp; Finance teams, ensuring accuracy, timeliness &amp; confidentiality&Oslash; Monitor attendance systems, shift rosters, overtime, weekly offs &amp; leave records&Oslash; Ensure compliance with company policies on wages, overtime &amp; leave entitlements&Oslash; Labour Law &amp; Regulatory Support (Coordination Role)&Oslash; Employment contracts &amp; renewals&Oslash; Working hours &amp; overtime compliance&Oslash; Leave entitlements &amp; public holidays&Oslash; End-of-service benefits (EOSB)&Oslash; Monitoring visa-related HR documentation &amp; contract validity&Oslash; Support labour inspections, audits &amp; statutory reporting&Oslash; Address employee queries related to salary, attendance &amp; leave6. Performance &amp; Attrition Management&Oslash; Support performance monitoring &amp; staff productivity initiatives&Oslash; Analyse attrition trends and recommend corrective actions&Oslash; Assist in appraisal cycles &amp; incentive frameworks&Oslash; Drive retention strategies for key operational roles7. HR Reporting &amp; MIS (Management Information System)&Oslash; Maintain systematic tracking of:&Oslash; Manpower strength&Oslash; Attendance &amp; leave&Oslash; Payroll summaries&Oslash; Attrition &amp; retention&Oslash; Compliance status&Oslash; Submit periodic HR MIS &amp; compliance reports to management&Oslash; Ensure strict confidentiality of HR, employee &amp; franchise data&Oslash; Performance Expectations&Oslash; Timely manpower availability across all outlets&Oslash; High HR compliance and audit readiness&Oslash; Reduced attrition and improved productivity&Oslash; Zero major HR non-compliance observations&Oslash; Strong franchise HR governance and standardizationJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

HR – Franchise Operations (QSR / Fast Food Restaurant Chain)

Senior Accountant &ndash; Quick Service Restaurant (QSR) | Fast Food Restaurant ChainLocationDubai, UAEReporting ToManaging DirectorPosition OverviewThe Senior Accountant is responsible for managing end-to-end accounting, financial control, compliance, MIS reporting, forecasting, inventory &amp; trading accounting for Crunchys Dubai, covering company-owned outlets and franchise operations. The role requires hands-on expertise in Tally, Zoho, UAE VAT regulations, banking, and integration of POS / restaurant management applications with finance systems.Educational Qualifications<ul><li>B.Com / M.Com (Mandatory)</li><li>CA Inter / CMA Inter &ndash; Preferred</li></ul>Experience Requirements<ul><li>3&ndash;5 years of relevant accounting experience</li><li>Prior experience in QSR / Hospitality / Retail / Franchise business preferred</li><li>Exposure to multi-location / multi-outlet accounting is a strong advantage</li><li>UAE accounting &amp; VAT exposure preferred</li></ul>System &amp; Software Expertise<ul><li>Tally ERP / Tally Prime &ndash; end-to-end accounting, VAT, reconciliations &amp; reporting</li><li>Zoho (Books / Expense / Payroll coordination) &ndash; invoicing, expense tracking, MIS</li><li>Restaurant / POS / All-in-One QSR Applications &ndash; sales, inventory, recipe costing, outlet reports</li><li>MS Excel &ndash; advanced MIS, reconciliations, dashboards &amp; analysis</li><li>Ability to integrate data between POS, Tally &amp; Zoho systems</li></ul>Key Skills &amp; Competencies<ul><li>Strong accounting, reconciliation &amp; control skills</li><li>Expertise in MIS reporting, forecasting &amp; financial analysis</li><li>Sound knowledge of UAE VAT, banking &amp; audit practices</li><li>Strong follow-up, ownership &amp; deadline discipline</li><li>High integrity, confidentiality &amp; attention to detail</li><li>Process-driven, result-oriented &amp; control mindset</li><li>Ability to handle pressure in a fast-paced QSR environment</li><li>Strong coordination &amp; communication skills</li></ul>Core Accounting Responsibilities<ul><li>Maintain complete books of accounts including sales, purchases, expenses, journals &amp; ledgers</li><li>Monthly, quarterly &amp; annual finalisation of accounts</li><li>Outlet-wise and franchise-wise accounting &amp; reconciliation</li><li>Monitor receivables, payables, advances &amp; outstanding follow-ups</li><li>Ensure strict adherence to company accounting policies, SOPs &amp; internal controls</li><li>Accurate accounting of inventory, wastage, discounts, promotions &amp; offers</li></ul>1. MIS &amp; Financial ReportingPrepare and present monthly financial MIS reports to management, including:<ul><li>Profit &amp; Loss Statements</li><li>Outlet-wise &amp; franchise-wise performance reports</li><li>Food cost, manpower cost &amp; overhead analysis</li><li>Inventory movement &amp; variance reports</li><li>Cash flow statements &amp; working capital analysis</li><li>Budget vs actual comparisons &amp; variance analysis</li><li>Financial forecasts &amp; trend analysis</li></ul>Provide actionable insights for cost control, profitability improvement &amp; decision-making.2. Statutory &amp; Tax Compliance (UAE-Aligned)<ul><li>UAE VAT compliance &ndash; return filing, reconciliation &amp; documentation</li><li>VAT treatment for dine-in, takeaway, delivery &amp; aggregator sales</li><li>Coordination for tax audits, assessments &amp; clarifications</li><li>Ensure compliance with withholding, statutory deductions &amp; regulatory filings</li><li>Maintain statutory registers &amp; compliance records</li><li>Coordinate with consultants for audit &amp; regulatory matters</li></ul>3. Payroll &amp; Expense Coordination<ul><li>Coordinate payroll processing with HR</li><li>Verify attendance, overtime, incentives, deductions &amp; benefits</li><li>Accounting of salaries, staff reimbursements &amp; benefits</li><li>Support final settlements &amp; staff-related expense controls</li><li>Ensure payroll costs are accurately mapped outlet-wise</li></ul>4. Banking &amp; Treasury Responsibilities<ul><li>Complete handling of banking operations including:</li><li>Current accounts, CC/OD facilities &amp; term loans</li><li>Preparation of Bank Reconciliation Statements (BRS)</li><li>Processing payments via cheque, NEFT, RTGS, IMPS &amp; UPI</li><li>Coordination for bank account opening, KYC &amp; documentation</li><li>Monitoring EMIs, interest, bank charges &amp; fund utilization</li><li>Handling POS, card &amp; UPI settlements and merchant reconciliations</li><li>Liaison with banks for audits, confirmations &amp; compliance</li><li>Support cash flow planning &amp; fund management</li></ul>5. Franchise &amp; Outlet Accounting<ul><li>Monitor franchise fees, royalties &amp; other receivables</li><li>Reconcile franchise sales data and royalty calculations</li><li>Coordinate with franchise partners for financial submissions</li><li>Support franchise audits, compliance &amp; reporting requirements</li><li>Ensure consistency in financial reporting across outlets</li></ul>6. Inventory, Trading &amp; Cost Control<ul><li>Inventory accounting including raw materials, packaging &amp; consumables</li><li>Stock reconciliation between POS, physical stock &amp; accounts</li><li>Monitor wastage, pilferage &amp; variance reports</li><li>Recipe costing &amp; margin analysis</li><li>Support procurement cost controls &amp; vendor reconciliation</li></ul>7. Restaurant Application &amp; System Integration<ul><li>Ensure seamless integration of restaurant POS / all-in-one QSR application with accounting systems</li><li>Validate daily sales, discounts, offers &amp; settlement reports</li><li>Ensure accurate mapping of:</li><li>Dine-in</li><li>Takeaway</li><li>Delivery aggregators</li><li>Online orders</li><li>Support automation of reports &amp; controls across outlets</li></ul>8. Audit &amp; Documentation<ul><li>Support internal, statutory &amp; franchise audits</li><li>Maintain organized accounting records &amp; documentation</li><li>Ensure confidentiality, accuracy &amp; data integrity</li><li>Implement audit observations &amp; process improvements</li></ul>Performance Expectations<ul><li>Timely &amp; accurate MIS and statutory compliance</li><li>Strong financial control &amp; cost optimization</li><li>Zero major audit observations</li><li>Improved visibility of outlet &amp; franchise profitability</li><li>Effective coordination between operations, HR &amp; management</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthWork Location: In person

HR Officer + Accountant

Job Title: Senior Accountant &ndash; QSR / Hospitality / RetailLocation: UAE Industry: QSR / Hospitality / Retail / Franchise Operations Experience: 3&ndash;5 Years Qualification: B.Com / M.Com (Mandatory) | CA Inter / CMA Inter (Preferred)Job OverviewWe are seeking a detail-oriented and hands-on Senior Accountant to manage end-to-end accounting, financial controls, MIS reporting, statutory compliance, inventory accounting, and franchise/outlet financial operations.The role requires strong expertise in Tally, Zoho, UAE VAT regulations, banking operations, and integration of POS / restaurant management systems with accounting platforms. Prior experience in QSR, hospitality, retail, or franchise-based businesses will be a strong advantage.Key Responsibilities1. Core Accounting &amp; Financial Control<ul><li>Maintain complete books of accounts including sales, purchases, expenses, journals, and ledgers</li><li>Handle monthly, quarterly, and annual closing and finalization of accounts</li><li>Outlet-wise and franchise-wise accounting and reconciliation</li><li>Monitor receivables, payables, advances, and outstanding balances</li><li>Ensure adherence to company accounting policies, SOPs, and internal controls</li><li>Accurate accounting of inventory, wastage, discounts, promotions, and offers</li></ul>2. MIS &amp; Financial ReportingPrepare and present monthly MIS reports including:<ul><li>Profit &amp; Loss statements</li><li>Outlet-wise and franchise-wise performance analysis</li><li>Food cost, manpower cost, and overhead analysis</li><li>Inventory movement and variance reports</li><li>Cash flow statements and working capital analysis</li><li>Budget vs. actual comparisons and variance analysis</li><li>Financial forecasts and trend analysis</li></ul>Provide actionable insights to support cost control, profitability improvement, and management decision-making.3. Statutory &amp; Tax Compliance (UAE)<ul><li>Manage UAE VAT compliance including return filing, reconciliation, and documentation</li><li>Correct VAT treatment for dine-in, takeaway, delivery, and aggregator sales</li><li>Coordinate with tax consultants for audits, assessments, and clarifications</li><li>Maintain statutory registers and compliance documentation</li><li>Ensure adherence to regulatory and audit requirements</li></ul>4. Payroll &amp; Expense Coordination<ul><li>Coordinate payroll processing with HR</li><li>Verify attendance, overtime, incentives, deductions, and benefits</li><li>Accounting of salaries, reimbursements, and employee benefits</li><li>Support final settlements and staff-related expense controls</li><li>Ensure payroll costs are correctly mapped outlet-wise</li></ul>5. Banking &amp; Treasury Operations<ul><li>Handle day-to-day banking operations including current accounts, CC/OD, and loans</li><li>Prepare Bank Reconciliation Statements (BRS)</li><li>Process payments via cheque, NEFT, RTGS, IMPS, and UPI</li><li>Monitor EMIs, interest, bank charges, and fund utilization</li><li>Manage POS, card, and UPI settlements and reconciliations</li><li>Liaise with banks for audits, confirmations, and compliance</li></ul>6. Franchise &amp; Outlet Accounting<ul><li>Monitor franchise fees, royalties, and related receivables</li><li>Reconcile franchise sales data and royalty calculations</li><li>Coordinate with franchise partners for financial submissions</li><li>Support franchise audits, compliance, and reporting</li><li>Ensure consistency and accuracy in financial reporting across all outlets</li></ul>7. Inventory, Trading &amp; Cost Control<ul><li>Inventory accounting for raw materials, packaging, and consumables</li><li>Stock reconciliation between POS data, physical stock, and books</li><li>Monitor wastage, pilferage, and variance reports</li><li>Recipe costing and margin analysis</li><li>Support procurement cost control and vendor reconciliations</li></ul>8. POS / Restaurant Application Integration<ul><li>Ensure seamless integration between POS / QSR applications and accounting systems</li><li>Validate daily sales, discounts, offers, and settlement reports</li><li>Ensure accurate sales mapping for:</li><li>Dine-in</li><li>Takeaway</li><li>Delivery aggregators</li><li>Online orders</li><li>Support automation of reports and financial controls across outlets</li></ul>9. Audit &amp; Documentation<ul><li>Support internal, statutory, and franchise audits</li><li>Maintain organized and accurate accounting records</li><li>Implement audit observations and process improvements</li><li>Ensure data confidentiality, accuracy, and integrity</li></ul>System &amp; Software Skills<ul><li>Tally ERP / Tally Prime: End-to-end accounting, VAT, reconciliations, reporting</li><li>Zoho Books / Expense / Payroll coordination: Invoicing, expense tracking, MIS</li><li>Restaurant POS / QSR Applications: Sales, inventory, costing, outlet reporting</li><li>MS Excel: Advanced MIS, dashboards, reconciliations, and analysis</li><li>Ability to integrate and validate data between POS, Tally, and Zoho systems</li></ul>Key Skills &amp; Competencies<ul><li>Strong accounting, reconciliation, and financial control skills</li><li>Expertise in MIS reporting, forecasting, and financial analysis</li><li>Sound knowledge of UAE VAT, banking, and audit practices</li><li>Strong ownership, follow-up, and deadline discipline</li><li>High integrity, confidentiality, and attention to detail</li><li>Process-driven, result-oriented mindset</li><li>Ability to work under pressure in a fast-paced QSR environment</li><li>Strong coordination and communication skills</li></ul>Performance Expectations<ul><li>Timely and accurate MIS reporting and statutory compliance</li><li>Strong financial controls and cost optimization</li><li>Zero major audit observations</li><li>Improved visibility into outlet and franchise profitability</li><li>Effective coordination with operations, HR, and management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Accountant – Quick Service Restaurant (QSR) | Fast Food Restaurant Chain Location

Join Topline Gulf Contracting LLC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Topline Gulf Contracting LLC

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HR – Franchise Operations (QSR / Fast Food Restaurant Chain)

HR Officer + Accountant

Accountant – Quick Service Restaurant (QSR) | Fast Food Restaurant Chain Location