Qureos Mentor

Torry Harris Integration Solutions

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 Designation: Business Analyst
 
 
 
 
 Location: Saudi Arabia (Riyadh)
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 The Business Analyst (BA) will play a critical role in enabling enterprise modernization and digital transformation initiatives. The role focuses on studying existing customer journeys, business processes, applications, infrastructure, and IT systems, and translating business priorities into a structured modernization roadmap. The BA will act as a bridge between business stakeholders and IT leadership, ensuring alignment with strategic drivers, regulatory needs, and operational pain points.
 
 
 The BA will act as a
 
 bridge between business, operations, compliance, and technology
 
 , ensuring that digital initiatives are
 
 business-led, value-driven, and aligned with Saudi regulatory and Vision 2030 objectives
 
 .
 
 
 
 
 
 
 
 Key Objectives
 
 
 
 <ul>
 <li>
 Analyze current-state customer journeys, business processes, and IT systems
 </li>
 <li>
 Identify pain points, inefficiencies, and technology constraints
 </li>
 <li>
 Define future-state journeys and capabilities aligned with business strategy
 </li>
 <li>
 Develop a prioritized, business-driven modernization and digital transformation roadmap.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Business &amp; Customer Journey Analysis
 
 
 <ul>
 <li>
 Conduct detailed analysis of customer journeys across digital and non-digital channels
 </li>
 <li>
 Document current-state (&ldquo;as-is&rdquo;) and future-state (&ldquo;to-be&rdquo;) customer journeys
 </li>
 <li>
 Identify friction points related to performance, availability, usability, and data access
 </li>
 <li>
 Align customer journey improvements with business outcomes such as efficiency, scalability, and customer experience
 </li>
 </ul>
 
 
 Process &amp; Capability Assessment
 
 
 <ul>
 <li>
 Analyze end-to-end business processes supporting portfolio management, trading, client relationship management, and digital engagement
 </li>
 <li>
 Identify process gaps caused by system limitations, manual workarounds, or lack of integration
 </li>
 <li>
 Define required business and IT capabilities to support future operating models
 </li>
 </ul>
 
 
 Digital &amp; Modernization Roadmap
 
 
 <ul>
 <li>
 Define a phased modernization roadmap aligned to:
 </li>
 <li>
 Business priorities and strategic initiatives
 </li>
 <li>
 Performance and scalability improvement
 </li>
 <li>
 Governance and analytics enablement
 </li>
 <li>
 Support prioritization based on business value, risk, complexity, and dependency analysis
 </li>
 </ul>
 
 
 Stakeholder Engagement &amp; Alignment
 
 
 <ul>
 <li>
 Work closely with business stakeholders, operations teams, and IT leadership
 </li>
 <li>
 Facilitate workshops, interviews, and working sessions to capture requirements and priorities
 </li>
 <li>
 Translate business needs into clear, actionable requirements and transformation themes
 </li>
 <li>
 Ensure alignment between strategic drivers, regulatory needs, and technology initiatives
 </li>
 </ul>
 
 
 
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Customer Journey Maps (As-Is and To-Be)
 </li>
 <li>
 Business Process Models and Capability Maps
 </li>
 <li>
 Pain Point and Gap Analysis Reports
 </li>
 <li>
 Business-Aligned Modernization &amp; Digital Transformation Roadmap
 </li>
 <li>
 High-level requirements and initiative definitions for downstream delivery teams
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 
 Core Skills
 
 
 
 <ul>
 <li>
 Strong experience as a Business Analyst in digital transformation or IT modernization initiatives
 </li>
 <li>
 Proven ability to map customer journeys, business processes, and IT landscapes
 </li>
 <li>
 Experience working with senior business stakeholders and IT leaders
 </li>
 <li>
 Strong analytical, facilitation, and documentation skills
 </li>
 </ul>
 
 
 
 
 
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management capabilities
 </li>
 <li>
 Ability to operate in ambiguous environments and structure complex problems
 </li>
 <li>
 Business-first mindset with strong technology appreciation
 </li>
 <li>
 Collaborative, facilitative, and outcome-oriented approach
 </li>
 </ul>
</div>

Business Analyst

Join Torry Harris Integration Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Torry Harris Integration Solutions

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Business Analyst