Qureos Mentor

Tortoise and Hare Sports

We&rsquo;re seeking a Retail Fit Expert &amp; Community Engagement Coordinator to join our team in a full-time, hybrid role that blends in-store customer experience with social media leadership and event coordination.About the RoleThis position is split approximately 50% as a Retail Fit Expert and 50% leading social media and community events. You&rsquo;ll play a key role in helping customers find the right gear while also representing Tortoise &amp; Hare Sports online and throughout the community.This role is ideal for someone who enjoys connecting with people, thrives in an active environment, and is excited to help grow a fitness-minded community both in person and online.What You&rsquo;ll DoRetail Fit Expert (In-Store)<ul><li>Prioritize and serve every customer who walks through the door with warmth, curiosity, and expertise.</li><li>Greet customers and determine needs through our proprietary 5 Point Fit Process.</li><li>Provide expert footwear fittings and recommend appropriate footwear, apparel, and accessories.</li><li>Share product knowledge and continue developing expertise across footwear, apparel, and accessories.</li><li>Thank customers for shopping locally and reinforce community connection.</li><li>Operate POS system accurately, including:</li><li>Sales transactions</li><li>Exchanges and returns</li><li>Special order intake</li><li>Maintain visual presentation standards on the footwear wall and sales floor.</li><li>Effectively assist multiple customers simultaneously without sacrificing experience.</li><li>Restock product after customer interactions to minimize personal footprint.</li><li>Adhere to scheduling expectations and daily operational checklists.</li><li>Embody store culture and values: Service, Quality, Innovation, Community, Teamwork.</li></ul>Social Media &amp; Community Events<ul><li>Lead social media content creation that reflects the Tortoise &amp; Hare Sports brand, community, and culture across Facebook, Instagram, YouTube, TikTok, and our blog</li><li>Plan, create, schedule, and engage with content that highlights products, events, education, and community stories</li><li>Coordinate and host on-site and off-site events, including fun runs and partner activations</li><li>Assist with event setup, breakdown, and on-site hosting responsibilities</li><li>Create and manage events using Eventbrite</li><li>Collaborate with team members on creative ideas, promotions, and community initiatives</li><li>Work independently while maintaining strong communication with store leadership</li></ul>What We&rsquo;re Looking For<ul><li>Minimum 2 years of experience in social media management, community engagement, or event coordination</li><li>Strong customer service and interpersonal skills</li><li>Comfort working independently and managing multiple responsibilities</li><li>Creative mindset with attention to detail and follow-through</li><li>Interest in fitness, running, wellness, or an active lifestyle</li><li>Experience managing business social media accounts and creating content</li><li>Familiarity with Eventbrite or similar event platforms</li><li>Retail or POS experience preferred but not required</li><li>Ability to work weekends, early mornings, evenings, and special events</li><li>Ability to commute to or relocate to Glendale, AZ 85308</li></ul>Schedule &amp; Physical Requirements<ul><li>Full-time position with a flexible schedule based on business and event needs</li><li>Weekend availability required</li><li>Ability to stand for extended periods and assist with event or retail setup as needed</li></ul>Benefits &amp; Perks<ul><li>Competitive pay</li><li>Health, dental, and vision insurance</li><li>IRA with company matching</li><li>Paid time off</li><li>Generous employee discounts</li><li>Gym membership stipend</li><li>Paid training and growth opportunities</li></ul>Why Tortoise &amp; Hare Sports?Community is at the heart of everything we do. When you join Tortoise &amp; Hare Sports, you&rsquo;re not just working retail &mdash; you&rsquo;re helping build a stronger, healthier local community through education, connection, and movement.If this role sounds exciting but you don&rsquo;t meet every single requirement, we still encourage you to apply. We value curiosity, work ethic, and a willingness to learn just as much as direct experience.Every application is reviewed by a real member of our team, not filtered by AI or automated systems. We&rsquo;re genuinely interested in getting to know people who care about great service, strong execution, and being part of a community-focused specialty retailer.If you&rsquo;re passionate about people, fitness, and creative community-building, we&rsquo;d love to hear from you.Apply today and help us keep the West Valley moving.Pay: $22.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Community Engagement Coordinator & Retail Associate

Join Tortoise and Hare Sports and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tortoise and Hare Sports

ABOUT_COMPANY

Community Engagement Coordinator & Retail Associate