Qureos Mentor

Total Quality Logistics (TQL)

<div>About the role:
As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company. 
What&rsquo;s in it for you:<ul><li>
Compensation starting at $16.50/hour</li><li>
Comprehensive benefits package<ul><li>
Health, dental and vision coverage</li><li>
401(k) with company match</li><li>
Perks including tuition and training reimbursement, employee discounts, and financial wellness planning</li></ul></li><li>
Advancement opportunities with structured career paths</li><li>
Employee referral bonus opportunities</li><li>
Certified Great Place to Work with 900+ lifetime workplace award wins</li></ul> 
What you&rsquo;ll be doing:<ul><li>
Become the subject matter expert on all administrative tasks related to your aligned account(s)</li><li>
Document and manage all tasks in our internal systems</li><li>
Schedule appointments and help coordinate shipments from pickup to delivery</li><li>
Help resolve shipping issues with a high level of professionalism</li><li>
Provide excellent customer service to internal and external stakeholders</li><li>
Support with billing and payment processing as needed</li></ul> 
What you need:<ul><li>
1+ year customer service experience preferred</li><li>
Hall of fame work ethic with a history of excellent attendance</li><li>
Strong verbal communication skills &ndash; face to face and over the phone</li><li>
Proficient in Microsoft Office, including Word, Excel, and Outlook</li><li>
Ability to take ownership of responsibilities and see tasks through completion</li></ul> 
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.</div>

Customer Service Coordinator

Join Total Quality Logistics (TQL) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Total Quality Logistics (TQL)

About Company

Customer Service Coordinator

Customer Service Coordinator