Qureos Mentor

TOWN OF FLOWER MOUND

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$28.67 Hourly</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Flower Mound TX 75028, TX</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Part Time Regular</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-33</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Police Services</div>
</div></div><div><div><div><b>Division</b></div>
</div><div><div>Operating Services - Crime District</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/30/2026</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p>This position serves as the department&rsquo;s Crime Victim Advocate by assisting victims, coordinating available services, and ensuring compliance with victims&rsquo; rights laws and regulations.</p></div>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><ul><li>Reviews reports to identify crime victims and ensure they receive required information on rights and available services.</li><li>
Assists victims and families with completion of Crime Victims&rsquo; Compensation forms and provides referrals to service agencies or emergency shelters.</li><li>
Maintains regular communication with victims regarding case status, suspensions, or referrals to the District Attorney&rsquo;s Office.</li><li>
Serves as a liaison between the Police Department, Attorney General&rsquo;s Office, and local victim-services organizations.</li><li>
Provides crisis-intervention referrals and coordinates Magistrate&rsquo;s Emergency Protective Order notifications when required.</li><li>
Maintains knowledge of victim-service programs and available resources.</li><li>
Adheres to departmental, personnel, and safety policies and procedures.</li><li>
Informs supervisor of all work activities.</li><li>
Performs other duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p><b>Minimum Qualifications</b></p><br>
<ul><li>
Must complete formal Crime Victim Advocate / Liaison training through the Texas Attorney General&rsquo;s Office within sixty (60) days of employment.</li><li>
Must possess a valid state-issued driver's license and driving record must comply with Town policy.</li></ul><b>
</b><br>
<b>Physical Abilities</b><br>
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.*<br>
<ul><li>
Work involves light to moderate physical activity, including standing, walking, reaching, and occasional lifting of up to 25 pounds.</li><li>
Must be able to read, write, talk, hear, and operate computer and office equipment for extended periods.</li><li>
Requires visual acuity sufficient for close work, color recognition, depth perception, and focus adjustment.</li><li>
Work is primarily performed in an office environment with moderate noise levels.</li></ul>
<br>
<ul><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Desired Qualifications</b></h2></div>
<div><p><b>Desired Qualifications</b></p><br>
<ul><li>
Crime Victim Advocate / Liaison experience preferred.</li><li>
Experience in a law-enforcement environment preferred.</li></ul><b>
</b><br>
<b>Knowledge/ Skills / Abilities</b><br>
<ul><li>
Strong analytical and critical-thinking skills.</li><li>
Knowledge of social work practices.</li><li>
Knowledge of caseload management principles and practices.</li><li>
Knowledge of victim&rsquo;s rights and advocacy techniques.</li><li>
Knowledge of criminal and civil law, investigative procedures, and law-enforcement reporting systems.</li><li>
Working knowledge of Microsoft Office.</li><li>
Excellent written and verbal communication skills, including the ability to prepare professional reports, presentations, and correspondence.</li><li>
Ability to work effectively with individuals of diverse social, cultural, and economic backgrounds.</li><li>
Strong organizational skills, able to manage multiple priorities, meet deadlines, and exercise sound judgment.</li><li>
Ability to maintain confidentiality and discretion when handling sensitive or investigative information.</li><li>
Skill in conflict and crisis management.</li><li>
Skill in applying independent judgment, personal discretion, and resourcefulness in interpreting and applying guidelines.</li><li>
Skill in reading, interpreting, applying, and explaining laws, rules, regulations, policies, and procedures.</li></ul></div><p></p>
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Crime Victim Advocate

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Crime Victim Advocate