Qureos Mentor

Town of Sunnyvale

<p></p><div><div><div><div><div><b>SUMMARY</b></div><p>
The Human Resources Manager plays a pivotal role in supporting a dedicated workforce of 108 full-time and 2 part-time employees. This position not only develops and refines key processes and procedures but also serves as a well-rounded HR Generalist with broad impact across the organization. From leading recruitment strategies and managing HR information systems to strengthening employee and labor relations, overseeing benefits and wellness programs, and driving safety and workers&rsquo; compensation initiatives&mdash;the HR Manager touches every aspect of the employee experience.</p><p>
 Reporting directly to the HR Director, this role also serves as a trusted back-up, providing critical leadership support when needed. In addition, the HR Manager oversees risk management practices, making this a highly visible and influential position with opportunities to shape both people and organizational success.</p><p><b>
WHY JOIN US</b></p><p>
As part of our organization, you&rsquo;ll have the opportunity to make a meaningful impact every day. You&rsquo;ll be joining a team that values <b>innovation, collaboration, and service to the community</b> while fostering a workplace where employees feel supported and engaged. This role offers:</p><ul><li>
The chance to shape the employee experience for a diverse and dedicated workforce.</li><li>
Opportunities to grow your leadership skills by serving as a trusted back-up to the HR Director.</li><li>
A supportive environment where HR is seen as a strategic partner in organizational success.</li><li>
The ability to contribute directly to our culture of professionalism, respect, and continuous improvement.</li></ul><p><b>
ESSENTIAL FUNCTIONS </b>-<i> </i><i>Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities </i><b><i>may</i></b><i> include, but are not limited to, the following</i><b><i>:</i></b></p><ul><li><i>
 </i>Support recruiting efforts by consulting with hiring managers, posting open positions, screening applicants, coordinating pre-employment processes, and onboarding new employees in compliance with applicable laws and policies.</li><li>
Handle employee relations matters, including exit interviews, performance concerns, disciplinary issues, and the Town&rsquo;s appeal and grievance process.</li><li>
Manage HR services and programs such as benefits administration, wellness, safety, TMRS, and other employee programs.</li><li>
Administer workers&rsquo; compensation claims, communicate with employees and vendors, monitor light duty/return-to-work plans, and process property or vehicle claims.</li><li>
Maintain HR records, files, and departmental documentation; assist in developing and updating policies and procedures.</li><li>
Support compensation and benefits programs by analyzing data, administering insurance and benefits, and assisting with open enrollment.</li><li>
Monitor and evaluate HR processes to improve efficiency, responsiveness, and employee experience.</li><li>
Provide guidance on personnel policies, procedures, rules, and regulations.</li><li>
Coordinate employee engagement initiatives, including wellness programs, service awards, and special events.</li><li>
Assist in creating a positive and professional workplace through employee programs, training initiatives, and risk management support.</li><li>
Coordinate payroll updates with Finance, including benefit changes, new hires, terminations, and salary adjustments.</li><li>
Responsible for policy reviews and reporting.</li><li>
Support the HR Director in addressing sensitive employee inquiries and resolving complaints.</li><li>
Stay current on HR best practices and trends through professional development and participation in HR networks.</li><li>
Performs other duties as assigned.</li></ul></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><p>
MINIMUM QUALIFICATIONS Education, Training, and Experience Guidelines &bull; Bachelor&rsquo;s degree in Human Resources Management, Public or Business Administration. &bull; At least (4) years of progressively responsible experience in Human Resources with strong, well-rounded generalist knowledge across HR functions. &bull; SHRM-CP and/or PHR certification(s) preferred. KNOWLEDGE, ABILITIES AND SKILLS &bull; Knowledge of HR principles and practices, including recruitment, onboarding, benefits administration, organizational development, employee relations, safety, and workers&rsquo; compensation. &bull; Ability to interpret and apply personnel policies, the Town Charter, Local Government Code, ordinances, and State/Federal employment laws. &bull; Skill in analyzing complex HR and risk management issues, evaluating alternatives, and recommending effective, practical solutions. &bull; Commitment to confidentiality and integrity in managing HR databases, personnel records, and sensitive information. &bull; Ability to assess risks, monitor compliance, and provide sound recommendations to protect the organization. &bull; Proficiency in creating a positive, professional, and inclusive workplace that fosters teamwork, collaboration, and employee well-being. &bull; Experience designing and facilitating programs such as new hire orientation, open enrollment, and wellness initiatives. &bull; Strong customer service mindset with the ability to balance employee needs and organizational goals. &bull; Skill in managing multiple projects, priorities, and deadlines with efficiency and accuracy. &bull; Ability to prepare, analyze, and present complex reports and technical information in a clear, actionable manner. &bull; Strong knowledge of records management practices and HR information systems to support data-driven decision-making. &bull; Excellent written and verbal communication skills, with the ability to connect with diverse audiences. &bull; Proven ability to build and maintain collaborative relationships with employees, leadership, external agencies, and community partners. &bull; Talent for facilitating open communication, resolving conflict, and promoting trust and transparency.
</p><h3 class="jobSectionHeader"><b>Special Requirements</b></h3><p>
LICENSE AND CERTIFICATION REQUIREMENTS A valid Driver&rsquo;s License is required.
</p><h3 class="jobSectionHeader"><b>Miscellaneous Information</b></h3><p>
PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed in a standard office environment. Ability to sit or stand for long periods.</p></div></div></div>
<br><div><div><h3 class="jobSectionHeader"><b>Job Details</b></h3>
<div><div><b>Category</b></div>
<p>Administrative</p>
<div><b>Status</b></div>
<p>Open</p>
<p></p><div><b>Salary</b></div>
<p>$71,515 - $75,000 (DOQ)</p>
<div><b>Posted</b></div>
<p>September 16, 2025 1:45 PM</p>
<div><b>Closing</b></div>
<p>September 22, 2025 5:00 PM</p></div></div></div><p></p>

HUMAN RESOURCES MANAGER

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Town of Sunnyvale

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HUMAN RESOURCES MANAGER