Qureos Mentor

Towson University

<div></div><div><div><b>Job Summary</b><div></div><div><br>
Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.</div><div>
Reporting to the Associate Director of Advancement Services, this position oversees a division-wide stewardship program and provides oversight of comprehensive gift agreement and acknowledgement processes. This position plays a critical role in ensuring donors receive timely, accurate, and meaningful recognition and reporting, while ensuring gifts are administered in compliance with donor intent, university policies, and applicable regulations. <b>Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.</b></div><div><br>
</div></div><div><b>
Responsibilities and Duties</b><div></div><div><br>
Gift Agreements and Documentation:</div><ul><li><div>
Oversee the drafting, review, execution, and recordkeeping of gift agreements (pledge agreements, naming agreements, memoranda of understanding, and MOU amendments), and related documentation.</div></li><li><div>
Ensure gift agreements align with donor intent, institutional priorities, and legal, financial, and policy requirements.</div></li><li><div>
Serve as a liaison with internal partners (e.g., development, financial aid, legal counsel, and advancement leadership) to facilitate timely review and approval of gift agreements.</div></li><li><div>
Maintain accurate and complete gift agreement records, including stewardees and beneficiaries, within advancement systems.</div></li></ul><div></div><div><br>
Reporting and Fund Stewardship:</div><ul><li><div>
Independently manage the stewardship donor portal (BBSM), including content updates, data coordination, and user access, to support transparent and timely donor reporting.</div></li><li><div>
Manage the production and distribution of endowment reports and scholarship profiles, ensuring accuracy, consistency, and alignment with donor intent.</div></li><li><div>
Assist with the development and preparation of donor-centered narratives and impact stories for inclusion in annual stewardship and endowment reports.</div></li><li><div>
Manage the production and distribution of annual impact and financial reports for designated operating and term professorship funds, in partnership with department faculty.</div></li><li><div>
Partner with Advancement colleagues to ensure financial data is accurate, clear, and aligned with donor intent.</div></li><li><div>
Identify opportunities to enhance the clarity, impact, and effectiveness of stewardship reporting.</div></li></ul><div></div><div><br>
Acknowledgements and Donor Communications:</div><ul><li><div>
Manage process for personalized donor acknowledgments, including drafting and coordinating correspondence on behalf of senior university leaders, ensuring timely, accurate, and meaningful communication with donors.</div></li><li><div>
Oversee the creation and maintenance of acknowledgement templates and standardized language.</div></li><li><div>
Develop and coordinate stewardship-related content for donor holiday cards, special occasion mailings, and stewardship-focused webpages, ensuring messaging is consistent with institutional voice and donor intent.</div></li></ul><div></div><div><br>
Stewardship Program Management:</div><ul><li><div>
Develop, implement, and manage a comprehensive, division-wide donor stewardship program that reflects Towson University&rsquo;s commitment to donor engagement, transparency, and accountability.</div></li><li><div>
Establish and implement comprehensive stewardship standards, timelines, best practices, and quality controls for donor acknowledgments, reports, and recognition, ensuring consistency, accuracy, and compliance across all communications.</div></li><li><div>
Collaborate with donors, development officers, fund program directors, and foundation staff to ensure consistent and coordinated stewardship efforts across the university.</div></li><li><div>
Monitor stewardship deliverables to ensure accuracy, quality, and on-time completion.</div></li></ul><div></div><div><br>
Donor Recognition and Events:</div><ul><li><div>
Partner with and provide assistance to University Advancement Marketing and Communications to plan and execute the Celebration of Donors &amp; Scholars signature event.</div></li><li><div>
Provide strategic input for celebrating gifts and stewarding donors, offering solutions that support the university&rsquo;s efforts to maintain and strengthen high-quality, individualized relationships with donors.</div></li></ul><div></div><div><br>
Data Integrity and Systems Oversight:</div><ul><li><div>
Ensure stewardship, market value, acknowledgement, and gift agreement data are accurately recorded in the university&rsquo;s advancement systems.</div></li><li><div>
Develop and maintain procedures and documentation related to stewardship and gift administration workflows.</div></li><li><div>
Utilize data and reporting tools to track stewardship activities and measure program effectiveness.</div></li></ul><div></div><div><br>
Supervision and Collaboration:</div><ul><li><div>
Recruit, hire, train and provide functional oversight and guidance to student worker involved in stewardship and gift administration processes, as applicable.</div></li><li><div>
Train and support development and advancement staff on stewardship policies, procedures, and expectations.</div></li><li><div>
Foster strong working relationships across Advancement and campus partners.</div></li></ul><div><br>
</div></div><div><b>
Qualifications and Skills</b><div></div><ul><li><div><br>
Bachelor&rsquo;s Degree.</div></li><li><div>
Three years of related experience.</div></li></ul><div>
Preferences:</div><ul><li>
Degree in a discipline emphasizing professional writing, editing, and written communication.</li><li>
Experience with fundraising and development operations: understanding the full gift lifecycle from receipt through acknowledgment and stewardship.</li><li>
Experience with systems including Blackbaud Stewardship Management (BBSM), Ellucian Advance, Blackbaud Financial Edge NXT, Sharepoint, Salesforce and DocuSign. Event planning experience preferred.</li></ul><div>
Candidate must be highly organized and able to manage multiple workflows, deadlines, and priorities simultaneously with strong follow-through and attention to detail in tracking documents and correspondence; excellent written, verbal, editing, and proofreading skills, especially for donor correspondence, acknowledgments, and agreements; possess exceptional inbox and communication management: able to efficiently maintain and prioritize two high-volume email inboxes, ensuring timely responses, clear documentation, and appropriate task follow-up; demonstrate initiative and ownership, taking proactive steps to identify needs, resolve issues, and improve processes without waiting for direction; strong computer skills including competence in Microsoft Office Suite, specifically Word and Excel; familiarity with advancement databases and CRM systems.</div><div><br>
</div></div><div><b>
Salary and Benefits</b><div></div><div><br>
Salary at $72,000 annually and full University benefits that include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and</div><div><b>
This position will be open for a minimum of 14 days. A cover letter and resume with your online application is required.</b></div><div><br>
</div></div><div><b>
Organization</b><b>:</b> University Advancement Division</div><div><b>
Job Posting</b><b>:</b> Mar 9, 2026</div></div>

Manager, Stewardship & Gift Administration

Join Towson University and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Towson University

About Company

Manager, Stewardship & Gift Administration