Qureos Mentor

Toyota of Orlando

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 We are seeking an experienced and motivated individual to serve customers by answering phones, greeting, welcoming, and assisting for all Service related issues. Successful candidates must have excellent communication skills with a focus on customer satisfaction. The Service Receptionist is the first person to greet visitors both telephonically and in-person in the Service department. The Service Receptionist will answer a multi-line telephone system and greet visitors in a timely, pleasant and professional manner and provide information and assistance to other departments as needed.
 
 
 Job Responsibilities:
 
 
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 Answer multiple phone lines in a courteous and professional manner
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 Data entry
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 Dispatching
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 Assist with other administrative duties as needed
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 Determine caller&rsquo;s needs and route to the appropriate department
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 Meet and greet visitors
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 Determine visitor&rsquo;s needs and contact the appropriate department
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 Assist various departments with special projects as needed
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 Ability to provide excellent customer service to all service customers and vendors
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 Ability to speak with and handle irate customers in a courteous and professional manner
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 Ability to problem solve
 
 
 
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 Requirements:
 
 
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 Minimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
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 Excellent interpersonal, verbal and written communication skills
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 Knowledge in MS Office Applications (Word, Excel, Outlook)
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 Attention to detail
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 Availability to work a flexible schedule, including weekends.
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 Excellent phone etiquette and customer service skills
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 Comfortable with answering a multi-line system
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 Professional appearance a must
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 Friendly and courtesy disposition
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 Must be a motivated, self-starter
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 Able to work effectively with all departments with limited supervision
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 Solid time-management skills
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 Bilingual in Spanish.
 
 
 
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 Competencies:
 
 
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 Self-starter
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 Provide exceptional customer service to both internal and external customers
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 Effectively communicate and collaborate with fellow employees
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 Ability to multi-task
 
 
 
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 In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.
 
 
 Toyota of Orlando is proud to be an Equal Opportunity Employer.
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Service Cashier/BDC

Join Toyota of Orlando and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Toyota of Orlando

About Company

Service Cashier/BDC