Qureos Mentor

Train With Ellie

<div><h1 class="jobSectionHeader">About Owner.com</h1>
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.<h1 class="jobSectionHeader"> 
Our vision</h1>
We&rsquo;re starting by helping independent restaurants succeed online. 
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. 
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Read our Series C memo here<h1 class="jobSectionHeader"> 
Our traction</h1>
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. 
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.<h1 class="jobSectionHeader"> 
Our team</h1>
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. 
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth.<h1 class="jobSectionHeader"> 
Where we work</h1>
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! 
Why we&rsquo;re looking for you
We are excited to hire our first-ever Total Rewards Manager to support our growing team. In this role, you&rsquo;ll be the engine behind our compensation, benefits, and equity programs &mdash; ensuring they run smoothly, stay competitive, and help us attract and retain incredible talent.
This person will sit on the People Ops team but will work closely with our Finance and Talent partners. You will oversee day-to-day administration while helping us evolve our programs. Whether it's supporting open enrollment, analyzing compensation data, or helping team members understand their equity grants, you&rsquo;ll play a key role in shaping how we recognize and reward our team.
If you are looking for an opportunity to make a significant impact within a hyper-growth and innovative environment, this is the role for you.
This role is 100% remote and can be based anywhere in the United States or Canada.
The Impact You Will Have<ul><li>
Compensation:<ul><li>
Support administration and maintenance of compensation programs including salary structures, merit cycles, and incentive plans.</li><li>
Conduct market benchmarking and compensation analysis to ensure competitive pay practices.</li><li>
Support annual compensation review processes, including salary adjustments, promotions, and budget planning.</li><li>
Maintain job descriptions and job leveling frameworks aligned with compensation structures.</li><li>
Provide data analysis and reporting related to compensation trends and internal equity.</li><li>
Ensure compensation practices comply with internal policies and applicable regulations.</li></ul></li><li>
Equity Administration:<ul><li>
Support the administration of the company&rsquo;s equity programs.</li><li>
Coordinate equity grant processing, tracking, and reporting with internal stakeholders and external equity management platforms.</li><li>
Maintain accurate records of grants, vesting schedules, exercises, and team member equity holdings.</li></ul></li><li>
Global Benefits Management:<ul><li>
Manage team member benefit programs including but not limited to health, dental, vision, life, retirement plans and wellness initiatives ensuring compliance across statutory regulations.</li><li>
Partner with brokers and vendors to evaluate, renew, and negotiate benefit plans that are competitive to our team and the market.</li><li>
Be the trusted guide for all benefits questions and manage enrollment changes.</li><li>
Coordinate and execute annual open enrollment, including team member communications and system updates.</li><li>
Support benefits audits, reporting, and documentation.</li></ul></li><li>
Leave Management:<ul><li>
Develop thoughtful, compliant leave management processes that support a scaling global organization.</li><li>
Support team members through requests and approvals with care and clarity while in accordance with statutory regulations and company policy.</li><li>
Coordinate with third-party leave administrators and benefits providers to ensure accurate processing and communication.</li><li>
Track and maintain leave records in HRIS systems to ensure accurate reporting, compliance, and payroll coordination.</li></ul></li></ul>
Who you&rsquo;ll work with<ul><li>
People Ops</li><li>
Finance</li><li>
Talent</li></ul>
Minimum requirements<ul><li>
Minimum of 5 + years of demonstrated experience in total rewards, compensation, or benefits, preferably in a start-up environment and supporting a global workforce.</li><li>
Thrives in a dynamic, fast-paced startup environment with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team.</li><li>
Proven experience creating and implementing strategies that drive organizational effectiveness.</li><li>
In depth understanding of benefits laws and compliance requirements as it relates the the U.S., Canada, and LATAM.</li><li>
Strong knowledge in HR tech stack and equity administration platforms; preferably Rippling, Remote, and Carta.</li><li>
Excellent analytical, organizational, and problem thinking skills with an acute eye for detail.</li><li>
Excellent communication and interpersonal skills with the ability to influence and collaborate across teams.</li></ul>
Pay and benefits<ul><li>
This role's estimated base salary range is $145- $155k USD / $145k - $155k CAD, plus a generous pre-IPO equity package.</li><li>
Other benefits include comprehensive health coverage, monthly lifestyle stipend, unlimited/flexible PTO - plus extra fun perks!</li></ul> 
 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div><div></div>

Total Rewards Manager

<div>About Owner.com
Owner is the AI growth system for local restaurants. 
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. 
Owner is like having an army of engineers and marketers on your side, just like the big chains. 
Our vision
We&rsquo;re starting by helping independent restaurants succeed online. 
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. 
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type. 
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. 
Read our Series C memo here 
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. 
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. 
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. 
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth. 
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! 
Why we&rsquo;re looking for you
We&rsquo;re looking for a high-performing Talent Partner to support the growth of our Engineering team. In this role you&rsquo;ll be a trusted talent partner to hiring managers - driving full-cycle recruiting efforts, crafting thoughtful hiring strategies, and relentlessly pursuing top-tier technical talent. This is a high-impact position where your ability to identify, engage, and close exceptional engineers will directly shape the future of our company. 
This role is 100% remote and can be based anywhere in the United States or Canada.
The impact you will have<ul><li>
Build and maintain a rich pipeline of high-caliber talent to meet both current and future hiring needs.</li><li>
Own the full recruiting lifecycle from kickoff through offer with precision, velocity, and a strong focus on candidate experience.</li><li>
Design and execute creative sourcing strategies to surface and engage top-tier candidates, especially for highly competitive engineering roles.</li><li>
Lead candidate outreach, pitch our mission and team with authenticity and clarity, and conduct interviews that identify both skill and potential.</li><li>
Serve as a champion of an outstanding candidate experience, ensuring clear, timely, and respectful communication throughout.</li></ul>
Minimum requirements<ul><li>
3+ years of full-cycle technical recruiting experience, with a consistent track record of sourcing and closing world-class engineering talent.</li><li>
Deep sourcing expertise, including fluency with advanced research techniques and outreach strategies.</li><li>
Exceptional organizational skills - you&rsquo;re able to manage dozens of moving parts while never dropping the ball.</li><li>
Clear, persuasive communication - you can pitch a role with credibility and enthusiasm, and build trust with stakeholders at every level.</li><li>
Detail-oriented, self-motivated, and resourceful - you operate with urgency and take ownership without waiting to be told.</li><li>
A growth mindset and a high standard - you care deeply about quality and are always looking to refine and improve your craft.</li></ul>
Pay and benefits<ul><li>
The estimated starting base salary range for this role is $100,000 - $150,000, depending on experience and location. The offer also includes a generous pre-IPO equity package.</li><li>
Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks!</li></ul> 
 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div><div></div>

Talent Partner, Engineering

<div>About Owner.com
Owner is the AI growth system for local restaurants. 
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. 
Owner is like having an army of engineers and marketers on your side, just like the big chains. 
Our vision
We&rsquo;re starting by helping independent restaurants succeed online. 
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. 
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type. 
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. 
Read our Series C memo here 
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. 
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. 
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. 
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth. 
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! 
Why we&rsquo;re looking for you
Owner is in a time of hyper-growth: we&rsquo;ve more than doubled every year, and we&rsquo;re on track to do the same moving forward. With this extreme growth, critical, complex, and cross-functional projects are appearing across the company. We&rsquo;re testing and adopting a new pricing model, we&rsquo;re bringing on a whole new segment of customers, and we&rsquo;re transforming the way we interface with our customers to name just a few. 
We&rsquo;re making the first hire on our strategic operations team alongside our COO and Chief of Staff to take on the highest priority items across the company and drive lasting, transformational impact. We&rsquo;re looking for someone with high ownership and world-class bias to action who will be responsible for the following: 
Driving high-impact, cross-functional initiatives 
Identify and lead the highest-leverage projects that are too new or complex to have a natural owner within the business. You&rsquo;ll spin up and own strategic initiatives or functional areas that require urgent focus or long-term incubation&mdash;driving execution and impact where the company needs it most. 
Supporting company-wide operating rhythms and goal execution 
Partner closely with the COO and Chief of Staff to ensure alignment and delivery of company-level objectives. You&rsquo;ll help manage the operating cadences that keep the business on track for our ambitious goals, and you&rsquo;ll lead projects to course correction where needed. 
This role is a chance to build and influence the future of one of the fastest-growing startups in the country on some of the most visible and high-impact projects.
The impact you will have<ul><li>
Launch and lead critical, zero-to-one initiatives across the business: standing up pilots, solving cross-functional gaps, or incubating functions that don&rsquo;t yet exist.</li><li>
Support key projects to &ldquo;finish the swing&rdquo; with quality and deliver the anticipated impact</li><li>
Investigate and identify underserved / unfinished areas for high leverage project work through analytics and qualitative investigation</li><li>
Support the COO and Chief of Staff to execute the annual operating plan through supporting operating rhythms, uncovering areas of concern, and helping functional leaders correct course</li><li>
Act as an owner of this business pushing the needle on strategy and priorities</li></ul>
Who you&rsquo;ll work with<ul><li>
Chief of Staff / Head of Strategic Operations (Direct manager)</li><li>
President &amp; COO (Close advisor)</li><li>
Functional executives, VPs, and directors + product and data teams (cross-functional collaborators)</li></ul>
What we're looking for<ul><li>
5-7 years of experience working across Management Consulting, Strategy, or Operations. Bonus for experience working on hard operational problems i.e. supply chain, logistics, pricing, etc.</li><li>
Proven track record - you&rsquo;ve owned business-critical programs and launched 0-to-1 initiatives in high-paced environments.</li><li>
An extreme bias-to-action - you attack every problem you spot full speed when others would still be having meetings about it and you take pride in the quality of your work</li><li>
Strong analytical chops - nothing can stand between you and getting a solution stood up whether it&rsquo;s a back-of-the-envelope model in excel or an AI-powered data pipeline in SQL/python (it doesn&rsquo;t have to look pretty, but you can&rsquo;t be scared to try)</li><li>
An innate problem-solver - you thrive in ambiguity and excel at identifying and structuring problems, distilling complexity, and getting to action.</li><li>
A strong communicator - you can coordinate stakeholders across functions, align resources, surface risks, and keep teams rowing in the same direction.</li></ul>
Pay and benefits<ul><li>
The estimated base salary range for this role is $160,000 - $185,000 USD plus a generous pre-IPO equity package</li><li>
Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!</li></ul> 
Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div><div></div>

Strategic Operations Lead

<div>About Owner.com
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains. 
Our vision
We&rsquo;re starting by helping independent restaurants succeed online.
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. 
Read our Series C memo here 
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. 
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth. 
Where we work
While Owner is a remote-first company, for this role we are prioritizing SF Bay Area candidates who can work out of our lovely office in the Presidio at least twice a week. 
 Why we&rsquo;re looking for you
Owner is building the self-driving, AI-powered platform for profitable growth for small businesses. A crucial element of this growth engine is attracting new consumer demand for our restaurant customers through SEO and AEO/GEO.
Owner&rsquo;s acquisition engine first identifies what makes a given restaurant unique, evaluates local demand for its offerings, and assesses the most relevant competition to determine the best strategy for promoting that restaurant. Then, the platform automatically generates relevant website pages and content, monitors results over time, and evolves its strategy as it gets more data.
We&rsquo;re looking for a growth-minded, results-oriented PM to lead work on evolving and further scaling this system in partnership with our talented local SEO experts, product analysts, and engineers.
 The impact you will have<ul><li>
Develop the roadmap for Owner&rsquo;s traffic acquisition engine, balancing big strategic bets and optimization-focused experimentation</li><li>
Increase traffic to Owner customers&rsquo; websites from Google, ChatGPT, and other consumer discovery products</li><li>
Lead the evolution of Owner&rsquo;s traffic acquisition strategy for the AI era, as consumers incorporate products beyond Google search into their restaurant discovery process</li><li>
Use AI to hone and scale how Owner determines the optimal traffic growth strategy for tens of thousands of independent restaurants</li><li>
Deliver results for customers that help Owner.com become the most loved brand in restaurant software</li></ul>
 Who you&rsquo;ll work with<ul><li>
You&rsquo;ll join forces with our local SEO experts on how to determine the best traffic acquisition strategy for each restaurant customer</li><li>
You&rsquo;ll partner with Engineering to build the software needed to scale our acquisition engine to tens of thousands of restaurant customers</li><li>
You&rsquo;ll collaborate with Product Analytics to identify and size opportunities, define KPIs, and understand impact</li><li>
You&rsquo;ll work with our customer-facing Launch, Customer Success, and Support teams to ensure we have the right inputs to understand what makes each customer restaurant unique</li><li>
You&rsquo;ll work with our go-to-market teams to ensure that customers and prospects understand the value delivered by Owner&rsquo;s traffic acquisition engine</li></ul>
✅ What we&rsquo;re looking for<ul><li>
5+ years of product management experience</li><li>
Ability to get things done: you have a track record of shipping software that made a difference for your customers</li><li>
Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful</li><li>
Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs</li><li>
Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition</li><li>
Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them</li><li>
Clear written and verbal communication: you&rsquo;re a force for clarity and alignment, ensuring everyone&rsquo;s on the same page</li><li>
Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you&rsquo;re comfortable talking with engineers about project scope and tradeoffs</li></ul>
 Pay and benefits<ul><li>
The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package</li><li>
Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!</li></ul>
 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div><div></div>

Senior Product Manager, Guest Acquisition

<div>About Owner.com
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.
Our vision
We&rsquo;re starting by helping independent restaurants succeed online.
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Read our Series C memo here
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth.
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.
Why we're looking for you
We&rsquo;re looking for a Senior DevOps Engineer to help evolve and operate Owner&rsquo;s cloud and deployment platform as we continue to scale. This is a senior individual-contributor role with broad ownership across infrastructure, CI/CD, Kubernetes, and developer enablement.
You&rsquo;ll work closely with product engineering teams to understand where friction lives today, then design systems that remove it tomorrow. This role sits at the intersection of reliability, security, and developer productivity, owning not just uptime, but the quality of the developer experience that produces it.
The impact you'll have<ul><li>
Design, build, and operate the core infrastructure that powers Owner&rsquo;s engineering organization, with an emphasis on reliability, security, and ease of use.</li><li>
Own and evolve our Kubernetes-based platform on AWS, improving how services are deployed, scaled, monitored, and secured in production.</li><li>
Build and maintain CI/CD pipelines that are fast, reliable, and easy to reason about by reducing deploy risk while increasing developer confidence and velocity.</li><li>
Focus deeply on developer experience: identifying pain points in local development, testing, deployment, and observability, then replacing manual or error-prone workflows with self-service tooling and automation.</li><li>
Partner closely with application engineers to set clear patterns and golden paths for how services are built and run at Owner, balancing flexibility with strong, opinionated defaults.</li><li>
Strengthen our approach to operational excellence by improving monitoring, alerting, incident response, and post-incident learning.</li><li>
Help embed security into our infrastructure and delivery pipelines, ensuring best practices are automated and invisible.</li></ul>
What we&rsquo;re looking for<ul><li>
Deep experience operating production systems in the cloud, particularly on AWS, and comfort owning infrastructure that supports critical customer-facing workloads.</li><li>
Strong experience with Infrastructure as Code, ideally using Terraform, to define, version, and manage cloud infrastructure and platform resources in a repeatable, auditable way across environments.</li><li>
Worked extensively with Kubernetes in real-world environments, including deploying, operating, and troubleshooting services at scale.</li><li>
Strong hands-on experience building and maintaining CI/CD pipelines and understand how small workflow decisions can dramatically impact developer velocity and reliability.</li><li>
Empathize deeply with developers. You&rsquo;ve felt the pain of slow builds, brittle deploys, unclear ownership, and noisy alerts&mdash;and you&rsquo;re motivated to eliminate those problems through good system design.</li><li>
Think in terms of platforms and leverage: building tools and abstractions that make the right thing easy and the wrong thing hard, rather than relying on documentation alone.</li><li>
Comfortable navigating ambiguity and taking ownership of loosely defined problems, shaping them into concrete systems, standards, and outcomes.</li><li>
Communicate clearly and pragmatically, especially when working across teams with different priorities and levels of infrastructure expertise.</li></ul>
Pay and benefits<ul><li>
The estimated base salary range for this role is $190K - $220K (senior level) or $220-$240K (staff level) depending on experience and location. Additionally, our offer includes a generous pre-IPO equity package.</li><li>
Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO - plus extra fun perks!</li></ul>
 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.<div>
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div></div>

Senior DevOps Engineer

<div>About Owner.com
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.
Our vision
We&rsquo;re starting by helping independent restaurants succeed online.
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Read our Series C memo here
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth.
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!
This role is 100% remote and can be based anywhere in the United States or Canada.
 Why we're looking for you
Owner.com is building the all-in-one platform that helps independent restaurants grow and thrive. Payments are core to our mission &mdash; restaurants depend on us to reliably process orders, pay out on time, and protect them from fraud and disputes. We're scaling our payments platform and need a hands-on risk operator to help run the day-to-day: monitoring transactions, reviewing merchant applications, managing disputes, and helping us build the processes that will scale with our growth.
This is an early and high-visibility role on a lean team. You'll work directly with our Head of Risk &amp; Payments Operations and have real ownership from day one &mdash; not a queue monkey, but an operator who will help shape how we work as we grow.
This role is 100% remote and can be based anywhere in the United States or Canada.
 The impact you will have<ul><li>
Execute daily risk operations workflows: triage merchant underwriting applications, manage the transaction monitoring review queue, and process dispute responses with accuracy and speed.</li><li>
Work hands-on in Stripe Radar to build and tune fraud detection rules, manage alert thresholds, and maintain a healthy review queue.</li><li>
Monitor payout operations for exceptions and anomalies &mdash; flag holds, negative balances, and edge cases before they become merchant-facing problems.</li><li>
Respond to and resolve disputes and chargebacks, building and maintaining an evidence library that improves our win rate over time.</li><li>
Track and report on key risk metrics &mdash; fraud rates, dispute rates, onboarding SLAs, exception aging &mdash; and surface trends before they become incidents.</li><li>
Help document, improve, and operationalize risk playbooks as our program matures and volume scales.</li><li>
Collaborate with Support, Product, and Engineering to resolve merchant escalations and surface systemic issues.</li></ul>
 Who you'll work with<ul><li>
Report directly to the Head of Risk &amp; Payments Operations and work closely with the GM of FinTech &amp; Payments.</li><li>
Partner with the Support team on merchant escalations and fraud-adjacent issues.</li><li>
Collaborate with Product and Engineering on tooling improvements, rule changes, and operational edge cases.</li><li>
Align with Finance on reconciliation exceptions and payout anomalies.</li></ul>
✅ What we're looking for<ul><li>
3-5 years of experience in risk operations, fraud operations, payments operations, trust &amp; safety, or a closely related function.</li><li>
Hands-on experience with a transaction monitoring or fraud tooling platform (Stripe Radar, Sift, Kount, or similar) &mdash; or a clear track record of learning tools quickly and getting into the weeds.</li><li>
Comfortable with spreadsheets and basic data analysis; able to pull, slice, and interpret operational data without needing someone to do it for you. SQL is a plus but not required.</li><li>
Strong attention to detail &mdash; you spot patterns and anomalies in transaction data and don't let edge cases slip through.</li><li>
Clear written communication: you can write a concise merchant-facing note, a tight internal escalation, and a documentation draft without a lot of hand-holding.</li><li>
Process-oriented mindset: you like things documented, repeatable, and improvable. You write things down.</li><li>
Comfortable with ambiguity and self-direction in a lean, fast-moving environment.</li><li>
Bonus: experience with restaurant, marketplace, or platform payments; familiarity with KYB/KYC concepts; experience supporting dispute evidence submission.</li></ul>
Pay and benefits<ul><li>
The estimated base salary range for this role is $90,000 - $120,000, plus a generous pre-IPO equity package</li><li>
Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!</li></ul>
 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.<div>
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div></div>

Risk Operations Analyst

<div>About Owner.com
Owner is the AI growth system for local restaurants. 
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. 
Owner is like having an army of engineers and marketers on your side, just like the big chains. 
Our vision
We&rsquo;re starting by helping independent restaurants succeed online. 
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. 
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type. 
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. 
Read our Series C memo here 
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. 
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. 
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. 
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth. 
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! 
Why we&rsquo;re looking for you
We're expanding our People Business Partner Team here at Owner!
In this role, you&rsquo;ll be a key strategic partner, aligning our People Ops initiatives with Owner&rsquo;s business goals. You&rsquo;ll work closely with CX leadership, supporting the team to drive performance, engagement, and growth. You leverage a strategic approach to transform what is typically a reactive organization into a proactive one, building frameworks that fundamentally reshape how the team operates.
As an embedded partner, you&rsquo;ll act as a trusted advisor and coach &mdash; helping leaders build high-performing teams, strengthen culture, and navigate change with confidence. This is an opportunity to make a real impact, shaping how our people strategy scales with the business. At Owner, the People Business Partner role goes far beyond the &ldquo;traditional&rdquo; scope &mdash; you&rsquo;ll operate much like a Chief of Staff for your business group.
If you are looking for an opportunity to make a significant impact within a hyper growth and innovative environment, this is the role for you.
This role is 100% remote and can be based anywhere in the United States or Canada.
The impact you will have<ul><li>
Strategic Partnership: Collaborate with CX leadership to understand business needs and develop People Ops strategies that drive organizational effectiveness and support rapid growth.</li><li>
Talent Acquisition: Partner with our Talent team to attract and hire top talent at an accelerated rate; develop retention strategies to drive business growth.</li><li>
Employee Development: Design and implement training programs and career development initiatives that equip team members with the skills necessary for success in their roles and support career advancement.</li><li>
Performance Management: Partner with leadership, providing guidance on performance management to foster a culture of accountability and recognition in a high talent density culture.</li><li>
Culture and Engagement: Champion initiatives that promote Owner&rsquo;s values and drive positive workplace culture and employee engagement. Gather and analyze employee feedback to drive improvements.</li><li>
People Ops Analytics: Utilize People Ops metrics and analytics to assess the effectiveness of People Ops programs and make data-driven decisions that align with business objectives.</li><li>
Compliance and Policies: Ensure People Ops practices comply with legal regulations in consideration of a global workforce and develop policies that support the business and meet country specific needs.</li></ul>
Minimum requirements<ul><li>
Minimum of 5 + years of demonstrated experience in People Operations, with a focus on business partnership ideally with CX, preferably in a start-up environment and supporting a global workforce.</li></ul><ul><li>
Thrives in a dynamic, fast-paced startup environment with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team.</li><li>
Proven Experience creating and implementing strategies that drive organizational effectiveness.</li><li>
Strong Knowledge and understanding of local legislation as it relates the the U.S. and LATAM (Mexico &amp; Colombia). Spanish speaking a big plus!</li><li>
Expertise in organizational development, including a strong understanding of talent acquisition, employee engagement and performance management.</li><li>
Excellent judgement and problem thinking skills.</li><li>
Proficiency in HR tech stack (preferably Rippling HRIS &amp; Lattice), with the ability to interpret data and drive actionable insights.</li><li>
Excellent communication, interpersonal, and leadership skills with the ability to influence and empower team members at all levels.</li></ul>
Pay and benefits<ul><li>
This role's base salary range budget is $155k-$175k USD / $155k-$175k CAD, plus a generous pre-IPO equity package.</li><li>
Other benefits include comprehensive health coverage, monthly lifestyle stipend, unlimited/flexible PTO - plus extra fun perks!</li></ul> 
 Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div><div></div>

People Business Partner, CX

Join Train With Ellie and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.