Qureos Mentor

TransUnion

<div>TransUnion's Job Applicant Privacy Notice
Personal Information We Collect
Your Privacy Choices
Team Overview
As the customer Engagement Senior Analyst you will ensure alignment between sales and delivery teams from a delivery standpoint. You will partner with sales on new/existing customer opportunities, advise on product capabilities and set up process and provide final solution recommendation. You will also communicate between production and customers and ensure program dates and deliverables are met. In this role you will report to the Manager, Customer Engagement.&amp;#xa;&amp;#xa;This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
<ul><li><div>Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, &amp; coordinate resources for fulfillment
</div></li><li><div>The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
</div></li><li><div>Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results.
</div></li><li><div>Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery
</div></li></ul>Required Knowledge and Experiences
<ul><li>Translate technical and functional requirements and collaborate with technical counterparts
</li><li>Explain technical concepts in layman's terms to a non-technical audience
</li><li>Bachelor&rsquo;s degree and relevant work experience, preferably in the Financial Services industry
</li><li>Familiarity working with data
</li><li>Experience in the credit reporting, financial services or direct marketing industry is preferred.
</li><li>ETL Knowledge
</li></ul>Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well&mdash;from day one.
For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection : We&rsquo;ve got your back with company‑paid basic life and AD&amp;D, optional voluntary life and AD&amp;D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we&rsquo;re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future : Build toward what&rsquo;s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion&rsquo;s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company&rsquo;s reputation are also essential expectations of this position.
<h2 class="jobSectionHeader">Pay Scale Information:
</h2>The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual&rsquo;s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion&rsquo;s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.&amp;#xa;
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver&rsquo;s seat of their professional development&mdash; while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that&rsquo;s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. 
Be a part of our Workforce for Good &ndash; you&rsquo;ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Sr Analyst, Customer Engagement
Company:
TransUnion LLC</div>

Customer Engagement Senior Analyst

<div>TransUnion's Job Applicant Privacy Notice
Personal Information We Collect
Your Privacy Choices
Team Overview
The Universal Order Connect (UOC) team is responsible for supporting the accurate and timely provisioning of telecommunications services by processing customer orders, resolving support requests, and partnering with customers, carriers, and internal teams to ensure a seamless service experience. The team plays a critical role in delivering operational excellence, customer satisfaction, and business continuity across TransUnion's telecommunications solutions.
 
 
This role reports to the Manager, Customer Operations and works closely with Business Process Operations (BPO) partners, customers, trading partners, and other internal support teams.&amp;#xa;&amp;#xa;This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
<div><ul><li>Resolve customer support tickets and order-related issues by applying established procedures, telecommunications expertise, and sound judgment while escalating non-standard situations as needed.
</li><li>Review, validate, and process telecommunications orders, including LSRs (non-LNP), ASRs, DSRs, and Broadband orders, ensuring accuracy and compliance with industry standards.
</li><li>Maintain accurate order information and status updates within internal systems to support operational efficiency and customer visibility.
</li><li>Communicate directly with customers and trading partners regarding order placement, escalations, service issues, and troubleshooting activities.
</li><li>Deliver a high-quality customer experience through timely, accurate, and professional support across multiple communication channels.
</li><li>Collaborate with internal teams to resolve complex issues, support system enhancements, and participate in testing and implementation activities.
</li><li>Conduct quality assurance reviews of billing files, customer orders, and vendor-processed work to verify accuracy, identify trends, and escalate recurring issues.
</li><li>Provide day-to-day operational guidance to domestic and international provisioning teams, lead transition calls, and support onboarding and training activities.
</li><li>Identify opportunities to improve processes, documentation, automation, and operational workflows that enhance efficiency, quality, and customer satisfaction.
</li><li>Support projects and automation initiatives designed to reduce manual effort, improve service delivery, and lower operational cost per touch.
</li></ul></div>Required Knowledge and Experiences
<div><ul><li>5+ years of experience in telecommunications, network operations, IT administration, customer service, or provisioning environments supporting LSRs (non-LNP), ASRs, DSRs, and Broadband circuits.
</li><li>Demonstrated experience supporting customers within a telecommunications environment while effectively partnering with internal teams, carriers, vendors, and external stakeholders.
</li><li>Strong understanding of telecommunications order management processes, industry standards, and service delivery workflows required to successfully process and troubleshoot customer orders.
</li><li>Proven ability to work independently using documented procedures while effectively prioritizing workloads, managing multiple responsibilities, and escalating issues when appropriate.
</li><li>Strong written and verbal communication skills with a demonstrated ability to deliver professional customer interactions and build productive working relationships.
</li></ul><div><h2 class="jobSectionHeader">Required Technical Skills
</h2><ul><li>Salesforce, including reporting and case management functionality.
</li><li>Microsoft Excel, Word, Outlook, and other Microsoft Office applications for reporting, documentation, and customer communications.
</li><li>Experience using order management, ticketing, and telecommunications provisioning systems.
</li><li>Ability to analyze, validate, and reconcile billing and order data to ensure accuracy and completeness.
</li></ul><div><h2 class="jobSectionHeader">We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
</h2><ul><li>Knowledge of MEF (Metro Ethernet Forum) standards and carrier service delivery processes.
</li><li>Experience supporting broadband, carrier, or network provisioning operations in a high-volume environment.
</li><li>Experience participating in process improvement, operational excellence, or automation initiatives.
</li><li>Experience training, mentoring, or providing guidance to team members and vendor partners.
</li><li>Exposure to quality assurance programs, auditing processes, or operational performance reporting.
</li></ul></div></div></div>Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well&mdash;from day one.
For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection : We&rsquo;ve got your back with company‑paid basic life and AD&amp;D, optional voluntary life and AD&amp;D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we&rsquo;re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future : Build toward what&rsquo;s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion&rsquo;s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company&rsquo;s reputation are also essential expectations of this position.
<h2 class="jobSectionHeader">Pay Scale Information:
</h2>The pay range for this position is $24.86 - $36.06 per hour. *The pay range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual&rsquo;s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion&rsquo;s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.&amp;#xa;The application window for this job posting is estimated to close on 08/01/2026. Job postings may come down early or be extended due to business need or volume of applicants.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver&rsquo;s seat of their professional development&mdash; while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that&rsquo;s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. 
Be a part of our Workforce for Good &ndash; you&rsquo;ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Specialist I, Carrier Provisioning
Company:
TransUnion LLC</div>

Telecom Data Senior Provisioning Analyst

<div>TransUnion's Job Applicant Privacy Notice
Team Overview
Overall Responsibility:
 
Manage end-to-end real estate and facilities operations in Hyderabad, including team coordination and vendor management. 
 
 
 
Vendor &amp; Landlord Management:
 
 
Coordinate with landlords and multiple vendors (maintenance, utilities, security, housekeeping, transport, travel &amp; visa, cafeteria).
 
Act as the primary liaison for issue resolution and communication.
 
Monitor vendor performance, ensure contract compliance, and recommend renewals. 
 
 
 
 
Financial Management:
 
 
Develop and manage operating (Expense) and capital budgets.
 
Handle key financial activities such as accounts payable, payroll, petty cash, and budgeting. 
 
 
 
 
Space &amp; Occupancy Planning:
 
 
Work with business leads and HR to track headcount and growth forecasts.
 
Plan and execute seating, moves, and space optimization on a rolling basis. 
 
 
 
 
Business Continuity &amp; Support Functions:
 
 
Support Business Continuity Planning (BCP), crisis management coordination, and safety initiatives.
 
Assist procurement activities across HR, IT, and Facilities.
 
Provide additional operational support as required. 
 
 
 
 
Operational Oversight &amp; Compliance:
 
 
Supervise team performance to ensure quality, efficiency, and effectiveness.
 
Conduct regular facility inspections and document findings.
 
Recommend improvements in maintenance and MEP systems.
 
Validate and ensure quality of vendor/contractor work.&amp;#xa;&amp;#xa;This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. 
 
Role Overview And Core Responsibilities
<div><h3 class="jobSectionHeader">Key Responsibilities
</h3>1. Facilities &amp; Operations Management
<ul><li>Oversee daily facilities operations, ensuring smooth functioning of office infrastructure and services.
</li><li>Conduct regular facility inspections and ensure high standards of maintenance and compliance.
</li><li>Recommend improvements in mechanical, electrical, and infrastructure systems.
</li><li>Ensure quality control and validation of work delivered by vendors and contractors.
</li></ul>2. Vendor &amp; Landlord Management
<ul><li>Manage relationships with landlords and service vendors (maintenance, utilities, security, housekeeping, transport, travel &amp; visa, cafeteria, etc.).
</li><li>Act as a liaison between internal stakeholders and vendors for issue resolution and communication.
</li><li>Monitor vendor performance, ensure contract compliance, and recommend contract renewals/improvements.
</li></ul>3. Financial &amp; Budget Management
<ul><li>Develop and manage operating (OPEX) and capital (CAPEX) budgets.
</li><li>Handle finance-related activities including accounts payable, payroll coordination, petty cash, and cost tracking.
</li><li>Drive cost optimization while maintaining service quality.
</li></ul>4. Space &amp; Occupancy Planning
<ul><li>Collaborate with business leaders and HR to track workforce headcount and growth projections.
</li><li>Plan and execute seating arrangements, moves, and space optimization strategies.
</li><li>Ensure efficient utilization of office space aligned with business expansion plans.
</li></ul>5. Business Continuity &amp; Safety
<ul><li>Support Business Continuity Planning (BCP) and crisis management initiatives.
</li><li>Coordinate Crisis Management Team activities and act as Crisis Connect coordinator.
</li><li>Lead and support safety initiatives and compliance requirements.
</li></ul>6. Cross-functional &amp; Procurement Support
<ul><li>Support procurement activities across Facilities, HR, and IT functions.
</li><li>Provide operational support for organizational needs and special projects as required.
</li></ul>7. Team Supervision &amp; Governance
<ul><li>Supervise and guide the facilities team to ensure efficient and effective service delivery.
</li><li>Ensure tasks are completed to quality, safety, and performance standards.
</li><li>Maintain proper documentation of inspections, audits, and operational activities.
</li></ul><h3 class="jobSectionHeader">Key Skills &amp; Competencies
</h3><ul><li>Facilities &amp; Vendor Management
</li><li>Budgeting &amp; Financial Control
</li><li>Space Planning &amp; Workplace Strategy
</li><li>Stakeholder &amp; Relationship Management
</li><li>Business Continuity &amp; Safety Compliance
</li>Operational Excellence &amp; Problem-Solving 
<li>
</li></ul></div> 
Required Knowledge And Experiences
the resource also needs to manage facilitiesTU Concierge platform and associated global reporting for our team. 
 
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver&rsquo;s seat of their professional development&mdash; while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that&rsquo;s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. 
Be a part of our Workforce for Good &ndash; you&rsquo;ll work with great people, pioneering products and cutting-edge technology. 
 
TransUnion Job Title 
 
 
Specialist I, Facilities Planning</div>

Specialist I, Facilities Planning

Join TransUnion and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TransUnion

About Company

Customer Engagement Senior Analyst

Telecom Data Senior Provisioning Analyst

Specialist I, Facilities Planning