Qureos Mentor

Transcom

<p></p><div><div><div><div><div><div><div><div><div><div>Technical Support Representative</div><div><p><b>
Location</b><b>: </b>Egypt, Cairo</p><p><b>
Job category</b><b>: </b>Customer Service Representative (CSR)</p><p><b>
Language</b><b>: </b>English</p></div><div><div><div><div>
We're looking for an English-speaking Technical Support Representative with a problem-solving mindset to join a community of technical support experts. Apply now and start something brilliant with Transcom!</div><div></div><div><b><br>
What's in it for YOU!</b></div><div><ul><li>
Best salary in the market.</li><li>
Transportation provided.</li><li>
Medical and social insurance.</li><li>
Location is in New Cairo.</li><li>
International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li><li>
Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.</li><li>
One month paid training course that will introduce you to the specifics of the job.</li></ul></div><div></div><div><b><br>
Join us as a Technical Support Representative!</b></div><div></div><div><br>
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div><div></div><div><br>
<ul><li>
Support a global technology leader in the Nordic region, helping deliver innovative consumer electronics, mobile devices, and digital solutions. In this role, you will contribute to product initiatives, strengthen partnerships, and help bring connected technologies and smart solutions to market.</li><li>
Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone, email, or chat.</li><li>
Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.</li>
Work rotational shifts; morning and night shifts start at 8 AM and end no later than 10 PM.<br>
<li>
</li></ul></div><div><b>
To be successful in this role, the following is needed:</b></div><div><ul><li>
C1/B2 written and spoken proficiency in English.</li><li>
Strong verbal and written communication and interpersonal skills, such as empathy and listening.</li><li>
Ability to quickly absorb information, adapt, and respond to change.</li><li>
Positive attitude and willingness to provide brilliant customer experience &ndash; you believe that customers deserve more than just support.</li></ul></div><div></div><div><b><br>
What Life at Transcom is like!</b></div><div></div><div><br>
At Transcom, we&rsquo;re relentlessly committed&mdash;to our clients and each other. Every day, someone starts their journey with Transcom, taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That&rsquo;s just how we are at Transcom. Here, we care and root for each other. You&rsquo;re included just as you are from day one. And with the right mindset, there&rsquo;s no end to how far we can go together.</div><div></div><div><br>
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Technical Support Representative

<p></p><div><div><div><div><div><div><div><div><div><div>HR Support Specialist</div><div><p><b>
Location</b><b>: </b>Egypt, Cairo</p><p><b>
Job category</b><b>: </b>Human Resources</p><p><b>
Language</b><b>: </b>English</p></div><div><div><div><div>
Transcom is all about people, and we&rsquo;re looking for an HR Support Specialist to support our team and help create a workplace where everyone thrives. You&rsquo;ll assist with HR operations and foster a people-centered culture. If you&rsquo;re passionate about making a difference, apply today and join us!</div></div><div></div><div><div><b><br>
Join our Transcom Team as an HR Support Specialist!</b></div></div><div></div><div><br>
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div><div><ul><li>
Be responsible for the correct implementation of the Human Resources policies defined at the Company, in terms of labor relations and personnel management and administration, guaranteeing effective support to the Organization's remaining functional areas and to all employees forming part of the Organization.</li><li>
Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.</li><li>
Work rotational shifts; locations include 5th Settlement and Smart Village.</li></ul></div><div></div><div><b><br>
What's in it for YOU!</b></div><div><ul><li>
Best salary in the market.</li><li>
Transportation provided.</li><li>
Medical and social insurance.</li><li>
Location in New Cairo &amp; Smart Village.</li>
International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.<br>
<li>
</li></ul></div><div><b>
To be successful in this role, the following is needed:</b></div><div><ul><li>
Language English minimum: B1 (Very good) or higher.</li><li>
Strong verbal and written communication and interpersonal skills, such as empathy and listening.</li><li>
Strong MS Office knowledge is a must.</li><li>
University/College diploma or equivalent degree (Economy, Labor Relations, Work Studies, Administration, or similar).</li><li>
Minimum 1 year of experience in a similar role (administration, preferably in HR department) in a large, dynamic organization.</li><li>
Basic knowledge of labor law is a must.</li><li>
Basic knowledge of payroll processes is an asset.</li><li>
Experience in working with formal documents and sensitive data.</li>
Previous experience in HR IT solutions is an advantage (SAP).<br>
<li>
</li></ul></div><div><div><b>
What Life at Transcom is like!</b><br>
</div><div>
At Transcom, we&rsquo;re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That&rsquo;s just how we are at Transcom. Here we care and root for each other. You&rsquo;re included, just as you are, from day one. And with the right mindset, there&rsquo;s no end to how far we can go together.</div><div></div><div><br>
&quot;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.&quot;</div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

HR Support Specialist

Join Transcom and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Transcom

About Company

Technical Support Representative

HR Support Specialist