Qureos Mentor

Transdev

<div>Overview:
In this role, you will serve as an integral member of the Operations Team. You will support the Operations Management team and Senior Vice President by managing, developing, and improving activities associated with overall operational performance in Transdev Alternative Services. This includes KPIs, SLAs, strategic account management, and startups/shutdowns of locations. In addition, this individual is responsible for any activity associated with improving operational performance, optimization, and operating procedure updates. Lead transformation initiatives of the AV organization, utilizing performance improvement concepts and development tools, providing inception-to-measurement of structure, education, and processes. This role is responsible for comprehending ideal process flows, identifying, recommending and leading the problem-solving initiatives for improving, strengthening and sustaining the operations division.
Transdev is proud to offer:
<ul><li>Competitive compensation package of minimum $109,000 &ndash; maximum $127,000</li>
</ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Holidays: 6 days</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
<ul><li>Regional Management of Operational sites to include International areas and multiple geographies/locations.</li>
<li>Directs Leadership and management in developing a culture where safety, inclusion, and ongoing employee interaction are valued and evident in all activities.</li>
<li>Curate and present daily, weekly, and monthly business reports and present them to client leaders and executives within Transdev.</li>
<li>Lead role implementing programs for the Operations division of Transdev&rsquo;s North America</li>
<li>Develop and deploy essential process improvement techniques and tools, manage performance improvement process in a direct role</li>
<li>Develop and deploy needed metrics to coordinate with existing operational performance KPIs by inserting lean metrics to demonstrate the business value and measure total productivity gains, including reducing absenteeism, turnover, and extended benefits</li>
<li>Ability to diagnose problems and develop streamlined process flows to eliminate waste and ensure efficiencies</li>
<li>Mentor peers and influence operational teams to think differently, ensuring a bottom-up approach to decision-making and empowerment at correct levels</li>
<li>Participate in client and prospective client meetings to illustrate and differentiate Transdev from its competition</li>
<li>In collaboration with Human Resources, be the Subject Matter Expert on associated training and incentive programs to support lean initiatives</li>
<li>Other duties as required</li>
</ul>Required Education and Experience:
<ul><li>Must be 21 years old;</li>
<li>Bachelor&rsquo;s degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferred.</li>
<li>5 or more years of relevant management and leadership experience required.</li>
<li>Experience in tech, start-up, and/or AV industry is strongly preferred.</li>
<li>Strong background in transportation and/or logistics is highly preferred.</li>
<li>Working knowledge of basic federal and state employment laws.</li>
<li>Basic working knowledge of laws, ordinances and regulations pertaining to motor vehicle operations.</li>
</ul>Required Knowledge Skills and Abilities (KSAs):
<ul><li>Must have good attention to detail and be able to quickly and concisely describe their thoughts;</li>
<li>Capable of responding quickly and simultaneously to multiple scenarios;</li>
<li>Ability to maintain positive relationships with clients, employees, and support departments.</li>
<li>Remain flexible and agile for changing business needs and/or projects.</li>
<li>Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.</li>
<li>Working knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets.</li>
<li>Ability to resolve complex operational problems</li>
<li>Strong logic and analytical skills</li>
<li>Must have a strong ability to adapt well to rapidly changing environments with ambiguous direction, and dynamic strategies.</li>
<li>Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.</li>
<li>Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance</li>
<li>Must be on call and responsive for 24/7 operations.</li>
</ul>Physical Requirements:
<ul><li>Constant use of hands, fingers, handle, or feel; and talk or hear; Frequent standing, walking, sitting.</li>
<li>Must use close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>Exposure to inclement weather high-risk operating environments such as highways etc., and dense urban environments.</li>
<li>Most work is accomplished indoors</li>
<li>The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen</li>
<li>Travel 50% of the time.</li>
<li>Occasional standing, walking, and long periods of sitting, Use hands to finger, handle or feel and talk or hear</li>
</ul>Pre-Employment Requirements:
<ul><li>All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening</li>
<li>Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.</li>
<li>Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.</li>
<li>If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.</li>
</ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Autonomous Vehicles
Job Type: Full Time
Req ID: 6538
Pay Group: ECH
Cost Center: 600
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Senior Operations Manager

<div>Road Supervisor/Window Dispatcher
Transdev in Chula Vista, CA is hiring a Road Supervisor/Window Dispatcher. Road Supervisors/Window Dispatcher ensures all routes are completed in compliance with safety procedures.We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Transdev is proud to offer:
<ul><li>$24.97- $32.25 (ATU Collective Bargaining Agreement Pay scale)</li>
<li>Starting pay $24.74 with progression to $32.25 over 3years.</li>
</ul>Benefits include:
<ul><li>Vacation:up to 20 days based on years of service</li>
<li>Paid Sick Leave: 7 days</li>
<li>Holidays: 7 days</li>
<li>Full time employees; medical, dental &amp; vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.</li>
</ul>Benefits may vary depending on location/Union policy. The above represents the CBA for ATU for Road Supervisor/Dispatcher for Chula Vista, CA.
Key Responsibilities:
<ul><li>Communicate job requirements and responsibilities to drivers.</li>
<li>Day to day scheduling, counseling, and submitting evaluation reports to local management.</li>
<li>Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.</li>
<li>Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.</li>
<li>Observe drivers on the road - correct safety problems on the scene while documenting violations.</li>
<li>Liaison between drivers and both the customers and organization in customer service concerns</li>
<li>Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.</li>
<li>Receives lost &amp; found items.</li>
<li>Documents bus driver absences and enters into one or more computer databases. Receives and reviews written reports from bus drivers. Enters information on service incidents into a computer data base.</li>
<li>Works effectively with fellow window dispatchers, road supervisors and bus operators in order to attain the best service product possible to customers.</li>
<li>Ensures that drivers have arrivedto work on time by continuously reviewing driver check-in VDS display monitor.</li>
<li>Coordinates with maintenance to obtain equipment availability for service, and assigns equipment to drivers.</li>
<li>Drive routes periodically.</li>
<li>Other duties as required.</li>
</ul>Qualifications:
<ul><li>High School Diploma or GED</li>
<li>Must be able to obtain and maintain a California Commercial Driver&rsquo;s License (CDL), Class B with Passenger Endorsement</li>
<li>Must be the age of 21 or older</li>
<li>Supervisory experience with hourly employees; 2-3 years transit supervisory experience preferred</li>
<li>Computer literate - basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint</li>
<li>Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.</li>
</ul>Physical Requirements:
<ul><li>Must be able to work shifts or flexible work schedules as needed.</li>
<li>The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.</li>
<li>Work environment will be a combination of both indoors and outdoors.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more atwww.TransdevNA.comor watch an overview video
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants:PleaseClickHerefor CA Employee Privacy Policy.
Job Category: Operations Management &amp; Supervisory
Job Type: Full Time
Req ID: 6473
Pay Group: 6FM
Cost Center: 327
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Road Supervisor/Dispatcher

<div>Overview:Our employees at Transdev have the unique opportunity to operate in significant Autonomous Vehicle provider facilities, where they are at the forefront of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our team benefits from a dynamic, cutting-edge work environment. This partnership allows us to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us and be part of this exciting journey!
Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.
Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. 

Transdev is proud to offer:
<ul><li>Competitive compensation package of minimum $72,800 &ndash; maximum $83,200</li>
</ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Holidays: 6 days</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
<ul><li>Maintain Transdev&rsquo;s high standard of safety, inside and outside of the vehicle</li>
<li>Operate with safety as the primary goal</li>
<li>Be the deputy for technology by communicating courteously always with management, engineers, and the public</li>
<li>Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints</li>
<li>Public/Customer facing management and leadership of hourly workforce</li>
<li>Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot</li>
<li>Strategic planning and forecasting to meet client demands</li>
<li>Results driven and capable of translating TAS and client deliverables, KPI and metrics to daily performance</li>
<li>Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints</li>
<li>Assist team members with payroll, interpersonal issues, and career development</li>
<li>Communicate announcements to the team and lead debriefs with safety messages at the forefront</li>
<li>Support the Client&rsquo;s operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders</li>
<li>Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution</li>
<li>Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives</li>
<li>Respond to service problems and investigate and respond to unsafe location/situation reports make recommendations and/or change to resolve the unsafe situation</li>
<li>Develop and schedule program work plan in accordance with specifications in conjunction with the Client&rsquo;s staff; oversee daily operations and coordinates activities of program; determines priorities</li>
<li>Maintain high degree of confidentiality of all information</li>
<li>Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others during testing</li>
<li>All other duties as required</li>
</ul>Required Education and Experience:
<ul><li>High School Diploma or GED</li>
<li>Bachelor&rsquo;s Degree from an accredited university preferred or 2 or more years Operations experience in leading teams</li>
<li>Degree in Engineering, Operations, or related field - preferred</li>
</ul>Required Knowledge Skills and Abilities (KSAs):
<ul><li>Proficiency with using a touchscreen smartphone (Android preferred by not required).</li>
<li>Ability to use a computer to generate reports and schedules</li>
<li>Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes</li>
<li>Good written and oral communication skills</li>
<li>Ability to organize and perform work efficiently; strong attention to details</li>
<li>An awareness and willingness to use Operational Excellence tools and techniques</li>
<li>Excellent written and verbal communication skills; ability to communicate effectively to a large group of drivers</li>
<li>Experience with performance metrics and process improvement</li>
<li>Ability to work for different managers</li>
<li>Proven track record of meeting or exceeding of department performance goals</li>
<li>Demonstrated problem solving skills and analytical skills</li>
<li>Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed</li>
<li>Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments</li>
<li>Punctual, reliable, and team player</li>
<li>Travel up to 20% of the time</li>
<li>Available to be on call and responsive for 24/7 operations</li>
</ul>Physical Requirements:
<ul><li>Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear</li>
<li>Must be able to withstand working outdoors in inclement weather</li>
<li>Frequently required to sit</li>
<li>Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell</li>
<li>Occasionally required to lift up to 45 pounds</li>
<li>May work in extreme heat and cold, and in damp environment with moderate noise</li>
<li>Remaining work is accomplished standing and walking for up to 10 hours during shifts. May be conducted in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer</li>
</ul>Pre-Employment Requirements:
<ul><li>Must be 21 years old;</li>
<li>All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening</li>
<li>Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.</li>
<li>Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.</li>
<li>Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.</li>
<li>Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it&rsquo;s required</li>
<li>If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.</li>
</ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Operations Management &amp; Supervisory
Job Type: Full Time
Req ID: 6529
Pay Group: ECH
Cost Center: 603
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Operations Supervisor - TAS

<div>Overview:Our employees at Transdev have the unique opportunity to operate in significant Autonomous Vehicle provider facilities, where they are at the forefront of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our team benefits from a dynamic, cutting-edge work environment. This partnership allows us to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us and be part of this exciting journey!
Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.
Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. 

Transdev is proud to offer:
<ul><li>Competitive compensation package of minimum $79,040 &ndash; maximum $91,520</li>
</ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Holidays: 6 days</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
<ul><li>Maintain Transdev&rsquo;s high standard of safety, inside and outside of the vehicle</li>
<li>Operate with safety as the primary goal</li>
<li>Be the deputy for technology by communicating courteously always with management, engineers, and the public</li>
<li>Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints</li>
<li>Public/Customer facing management and leadership of hourly workforce</li>
<li>Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot</li>
<li>Strategic planning and forecasting to meet client demands</li>
<li>Results driven and capable of translating TAS and client deliverables, KPI and metrics to daily performance</li>
<li>Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints</li>
<li>Assist team members with payroll, interpersonal issues, and career development</li>
<li>Communicate announcements to the team and lead debriefs with safety messages at the forefront</li>
<li>Support the Client&rsquo;s operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders</li>
<li>Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution</li>
<li>Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives</li>
<li>Respond to service problems and investigate and respond to unsafe location/situation reports make recommendations and/or change to resolve the unsafe situation</li>
<li>Develop and schedule program work plan in accordance with specifications in conjunction with the Client&rsquo;s staff; oversee daily operations and coordinates activities of program; determines priorities</li>
<li>Maintain high degree of confidentiality of all information</li>
<li>Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others during testing</li>
<li>All other duties as required</li>
</ul>Required Education and Experience:
<ul><li>High School Diploma or GED</li>
<li>Bachelor&rsquo;s Degree from an accredited university preferred or 2 or more years Operations experience in leading teams</li>
<li>Degree in Engineering, Operations, or related field - preferred</li>
</ul>Required Knowledge Skills and Abilities (KSAs):
<ul><li>Proficiency with using a touchscreen smartphone (Android preferred by not required).</li>
<li>Ability to use a computer to generate reports and schedules</li>
<li>Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes</li>
<li>Good written and oral communication skills</li>
<li>Ability to organize and perform work efficiently; strong attention to details</li>
<li>An awareness and willingness to use Operational Excellence tools and techniques</li>
<li>Excellent written and verbal communication skills; ability to communicate effectively to a large group of drivers</li>
<li>Experience with performance metrics and process improvement</li>
<li>Ability to work for different managers</li>
<li>Proven track record of meeting or exceeding of department performance goals</li>
<li>Demonstrated problem solving skills and analytical skills</li>
<li>Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed</li>
<li>Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments</li>
<li>Punctual, reliable, and team player</li>
<li>Travel up to 20% of the time</li>
<li>Available to be on call and responsive for 24/7 operations</li>
</ul>Physical Requirements:
<ul><li>Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear</li>
<li>Must be able to withstand working outdoors in inclement weather</li>
<li>Frequently required to sit</li>
<li>Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell</li>
<li>Occasionally required to lift up to 45 pounds</li>
<li>May work in extreme heat and cold, and in damp environment with moderate noise</li>
<li>Remaining work is accomplished standing and walking for up to 10 hours during shifts. May be conducted in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer</li>
</ul>Pre-Employment Requirements:
<ul><li>Must be 21 years old;</li>
<li>All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening</li>
<li>Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.</li>
<li>Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.</li>
<li>Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.</li>
<li>Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it&rsquo;s required</li>
<li>If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.</li>
</ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Operations Management &amp; Supervisory
Job Type: Full Time
Req ID: 6525
Pay Group: ECH
Cost Center: 601
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

<div>Overview:
Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client&rsquo;s autonomous driving testing and development efforts.
The Operations Manager acts as the Transdev operations liaison working with the client&rsquo;s and Transdev employees. Evaluates and interacts with the vehicle drivers and their Operations team, to include coaching, mentoring, disciplinary, hiring, and termination as necessary. They are accountable for shift performance and compliance with processes, training, and system emergency responses. Assures coordination with other shifts and drives process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors.
Transdev is proud to offer:
<ul><li>Competitive compensation package of minimum $95,680 &ndash; maximum $104,000</li>
</ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Holidays: 6 days</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
<ul><li>Supervise the daily activity of the Operations Supervisor (OS) to ensure efficient operation of the shift</li>
<li>Drive special projects and programs completion assigned by the Senior Operations Manager (SOM)</li>
<li>May be assigned to attend meetings with the client to represent SOM or other functional managers</li>
<li>Communicate clearly with the different stakeholders, both Transdev management and the client accordingly</li>
<li>Support client&rsquo;s operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders</li>
<li>Participate in Lean/Kaizen, and other Operational Excellence initiatives</li>
<li>Interpret metrics, finds opportunities and implements actions to drive results</li>
<li>Ensure compliance throughout the site to global process standards and works on continuous improvement initiatives</li>
<li>Performs all vehicle driver safety evaluation ride checks, observation of drivers while on route/test track, and prescribes the necessary retraining; Manage and administer the performance-based pay program for all subordinate employees. Involve the SOM for managers&rsquo; evaluations</li>
<li>Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offers ideas towards resolution</li>
<li>Ensure daily operation processes are conducted as expected, including, but not limited to: assignments, start of shift egress, out of office management, pre-briefs and debriefs</li>
<li>Responds to service problems including outages, rerouting, accidents and incidents with the goal of restoration of interrupted service and testing; supports drivers in preparing accident reports including post-accident drug and alcohol testing according to policy</li>
<li>Interacts with and assists passengers as necessary</li>
<li>Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation</li>
<li>Develops and schedules program work plan in accordance with specifications in conjunction with client staff; oversees daily operations and coordinates activities of program; determines priorities.</li>
<li>Maintains routine records and performs a variety of clerical work activities related to the property operation</li>
<li>Maintains high degree of confidentiality of all information</li>
<li>All other duties as assigned</li>
</ul>Required Education and Experience:
<ul><li>Bachelor&rsquo;s degree from an accredited university or 2+ years of operations experience leading teams</li>
<li>Preferred Education: Degree in Engineering, Operations, or a related field is a plus</li>
</ul>2 or more years of relevant experience desired, but not necessary; however, some supervisory experience, required
Required Knowledge Skills and Abilities (KSAs):
<ul><li>Knowledge of service area and ability to read a map/digital map directions</li>
<li>Ability to use a computer to generate reports and schedules</li>
<li>Ability to supervise others and make quality business decisions regarding operations</li>
<li>Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes</li>
<li>Good written and oral communication skills</li>
<li>Ability to organize and perform work efficiently; strong analytical skills and attention to details</li>
<li>Travel up to 20% of the time</li>
<li>Must be on call and responsive for 24/7 operations</li>
<li>Work flexible schedule/shift/work area, including weekends, nights and/or holidays including standing and walking for up to 10 hours during shifts</li>
</ul>Physical Requirements:
<ul><li>Long periods of standing, walking, and sitting</li>
<li>Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders</li>
<li>Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl</li>
<li>Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities</li>
<li>May work in extreme heat and cold, and in damp environment with moderate noise</li>
<li>Work is occasionally accomplished in an office or in a cubicle space equipped with a computer</li>
<li>Must be able to occasionally lift and/or move up to 45 pounds</li>
<li>Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</li>
</ul>Pre-Employment Requirements:
<ul><li>Must be 21 years of age</li>
<li>All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening</li>
<li>Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program</li>
</ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Autonomous Vehicles
Job Type: Full Time
Req ID: 6526
Pay Group: ECH
Cost Center: 601
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Operations Manager

<div>Overview:
Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client&rsquo;s autonomous driving testing and development efforts.
The Operations Manager acts as the Transdev operations liaison working with the client&rsquo;s and Transdev employees. Evaluates and interacts with the vehicle drivers and their Operations team, to include coaching, mentoring, disciplinary, hiring, and termination as necessary. They are accountable for shift performance and compliance with processes, training, and system emergency responses. Assures coordination with other shifts and drives process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors.
Transdev is proud to offer:
<ul><li>Competitive compensation package of minimum $87,360 &ndash; maximum $95,680</li>
</ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Holidays: 6 days</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
<ul><li>Supervise the daily activity of the Operations Supervisor (OS) to ensure efficient operation of the shift</li>
<li>Drive special projects and programs completion assigned by the Senior Operations Manager (SOM)</li>
<li>May be assigned to attend meetings with the client to represent SOM or other functional managers</li>
<li>Communicate clearly with the different stakeholders, both Transdev management and the client accordingly</li>
<li>Support client&rsquo;s operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders</li>
<li>Participate in Lean/Kaizen, and other Operational Excellence initiatives</li>
<li>Interpret metrics, finds opportunities and implements actions to drive results</li>
<li>Ensure compliance throughout the site to global process standards and works on continuous improvement initiatives</li>
<li>Performs all vehicle driver safety evaluation ride checks, observation of drivers while on route/test track, and prescribes the necessary retraining; Manage and administer the performance-based pay program for all subordinate employees. Involve the SOM for managers&rsquo; evaluations</li>
<li>Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offers ideas towards resolution</li>
<li>Ensure daily operation processes are conducted as expected, including, but not limited to: assignments, start of shift egress, out of office management, pre-briefs and debriefs</li>
<li>Responds to service problems including outages, rerouting, accidents and incidents with the goal of restoration of interrupted service and testing; supports drivers in preparing accident reports including post-accident drug and alcohol testing according to policy</li>
<li>Interacts with and assists passengers as necessary</li>
<li>Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation</li>
<li>Develops and schedules program work plan in accordance with specifications in conjunction with client staff; oversees daily operations and coordinates activities of program; determines priorities.</li>
<li>Maintains routine records and performs a variety of clerical work activities related to the property operation</li>
<li>Maintains high degree of confidentiality of all information</li>
<li>All other duties as assigned</li>
</ul>Required Education and Experience:
<ul><li>Bachelor&rsquo;s degree from an accredited university or 2+ years of operations experience leading teams</li>
<li>Preferred Education: Degree in Engineering, Operations, or a related field is a plus</li>
</ul>2 or more years of relevant experience desired, but not necessary; however, some supervisory experience, required
Required Knowledge Skills and Abilities (KSAs):
<ul><li>Knowledge of service area and ability to read a map/digital map directions</li>
<li>Ability to use a computer to generate reports and schedules</li>
<li>Ability to supervise others and make quality business decisions regarding operations</li>
<li>Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes</li>
<li>Good written and oral communication skills</li>
<li>Ability to organize and perform work efficiently; strong analytical skills and attention to details</li>
<li>Travel up to 20% of the time</li>
<li>Must be on call and responsive for 24/7 operations</li>
<li>Work flexible schedule/shift/work area, including weekends, nights and/or holidays including standing and walking for up to 10 hours during shifts</li>
</ul>Physical Requirements:
<ul><li>Long periods of standing, walking, and sitting</li>
<li>Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders</li>
<li>Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl</li>
<li>Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities</li>
<li>May work in extreme heat and cold, and in damp environment with moderate noise</li>
<li>Work is occasionally accomplished in an office or in a cubicle space equipped with a computer</li>
<li>Must be able to occasionally lift and/or move up to 45 pounds</li>
<li>Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</li>
</ul>Pre-Employment Requirements:
<ul><li>Must be 21 years of age</li>
<li>All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening</li>
<li>Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program</li>
</ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Autonomous Vehicles
Job Type: Full Time
Req ID: 6531
Pay Group: ECH
Cost Center: 603
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

<div>Transdev in Quincy, MA is hiring a Lead Dispatcher. Our Lead Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
<ul><li>Competitive compensation package of minimum $23 &ndash; Maximum $27</li>
</ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks</li>
<li>Sick days: 5 days</li>
<li>Holidays: 12 days; 8 standard and 4 floating</li>
<li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.</li>
</ul>Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
<ul><li>Oversee road service and trip performance measures, i.e. route start time, on-time performance, incidents</li>
<li>Respond to customer questions and concerns about no shows, cancellations, and missed trips.</li>
<li>Manage vehicle operator emergency situations &amp; escalated calls.</li>
<li>Supervise staff on weekends and evenings.</li>
<li>Manage department reports and other communication tools.</li>
<li>Support the Dispatch Supervisor in training new employees.</li>
<li>Strong computer skills with knowledge of Microsoft Office and with paratransit</li>
</ul>scheduling software (and preferably ADEPT) and the ability to learn new software
<ul><li>Excellent leadership and organizational skills</li>
<li>Ability to supervise others</li>
<li>Excellent knowledge of The RIDE service area streets, landmarks, and institutions,</li>
</ul>including all major trip generators and transfer points
<ul><li>Excellent knowledge of traffic patterns and their Impact on paratransit operations</li>
<li>Excellent communication skills in person, over the phone, and on a two-way</li>
</ul>communication device
<ul><li>Other duties as required.</li>
</ul>Qualifications:
<ul><li>High school diploma or GED equivalent</li>
<li>Minimum of 2-3 years of transit supervisory experience preferred. Prior experience</li>
</ul>as a paratransit driver is a plus
<ul><li>Excellent communication &amp; interpersonal skills.</li>
<li>Must be able to work shifts or flexible work schedules as needed.</li>
<li>Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason</li>
</ul>Physical Requirements:
The essential functions of this position require the ability to:
<ul><li>Must be able to work flexible schedules as needed.
</li><li>Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
</li><li>Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
</li><li>The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.</li>
</ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).</li>
<li>Successfully pass a pre-employment drug screen.</li>
</ul>About Transdev:Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Herefor CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6467
Pay Group: NCD
Cost Center: 601
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.</div>

Lead Dispatcher - Quincy, MA

Join Transdev and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Transdev

ABOUT_COMPANY

Senior Operations Manager

Road Supervisor/Dispatcher

Operations Supervisor - TAS

Operations Supervisor - TAS

Operations Manager

Operations Manager

Lead Dispatcher - Quincy, MA