Qureos Mentor

Travel Trex

Job SummaryWe are seeking an enthusiastic, detail-oriented, and experienced Travel Consultant to join our team. The ideal candidate will be a passionate traveler with exceptional customer service and sales skills, capable of curating customized domestic and international travel itineraries that meet our clients' specific needs, preferences, and budgets.Key ResponsibilitiesClient Consultation &amp; Planning:<ul><li>Consult with clients (in-person, by phone, or virtually) to understand their travel needs, preferences, budget, and time constraints.</li><li>Research, recommend, and create customized travel packages, itineraries, and experiences (leisure or corporate).</li></ul>Booking &amp; Logistics:<ul><li>Organize and book all aspects of travel, including flights, accommodations (hotels, resorts, vacation rentals), car rentals, cruises, and activities/tours.</li><li>Handle ticket issuance, cancellations, reissues, and refunds efficiently.</li></ul>Customer Service &amp; Support:<ul><li>Provide clients with essential travel information, including visa/passport requirements, travel insurance, customs, weather conditions, and health advisories.</li><li>Handle unforeseen issues, complaints, and travel emergencies promptly and professionally to ensure client satisfaction.</li><li>Follow up with clients post-trip to gather feedback and ensure a positive experience.</li></ul>Sales &amp; Relationship Management:<ul><li>Promote and sell travel products and services, such as travel packages and upgrades.</li><li>Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.</li><li>Develop and maintain professional relationships with hotels, airlines, and other travel vendors to negotiate best possible rates and packages.</li></ul>Industry Knowledge:<ul><li>Stay up-to-date with the latest domestic and international travel trends, industry news, regulations, and popular destinations.</li><li>Attend relevant webinars, conferences, and training sessions to maintain product and destination expertise.</li></ul>Required Skills and Qualifications<ul><li>Fresher or Proven experience ([e.g., 1 year]) as a Travel Consultant, Travel Agent, or a similar role.</li><li>Extensive knowledge of domestic and international travel destinations, travel services, and industry best practices.</li><li>Proficiency in at least one major computer reservation system (GDS, e.g., Sabre, Amadeus, Galileo) or specialized travel booking software.</li><li>Excellent customer service, communication (verbal and written), and presentation skills.</li><li>Strong sales acumen with a proven ability to meet and exceed revenue targets.</li><li>Meticulous attention to detail and exceptional organizational and time management skills, with the ability to manage multiple complex itineraries simultaneously.</li><li>Ability to handle pressure and work effectively in a fast-paced environment.</li><li>[Preferred/Required Education: Degree in Travel, Tourism, Hospitality, or a related field is a plus.]</li></ul>Preferred Qualifications<ul><li>Certification from a recognized travel organization</li><li>Personal international travel experience.</li><li>Fluency in a second language english and malayalam</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

Travel Consultant

Join Travel Trex and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Travel Trex

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Travel Consultant