Qureos Mentor

Travelers

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$67,000.00 - $110,600.00
Target Openings
1
What Is the Opportunity?
This role is eligible for a sign-on bonus of up to $5,000. 
 
This position is eligible for a hybrid schedule. Employees may work up to 2 days per week at their primary residence. This position will office out of the Diamond Bar or Irvine locations. 
 
Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability related Bodily Injury and Property Damage claims. Provide quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This job does not manage staff.
What Will You Do?<ul><li>
Timely coverage analysis and communications with insured based on application of policy information, facts or allegations of each case. Consults with Unit Manager on use of Claim Coverage Counsel.</li><li>
Investigates each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Takes necessary statements.</li><li>
Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings.</li><li>
Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.</li><li>
Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity and expense reserves.</li><li>
Utilizes evaluation documentation tools in accordance with department guidelines.</li><li>
Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority.</li><li>
Negotiates disposition of claims with insureds and claimants or their representatives.</li><li>
Recognizes and implements alternate means of resolution.</li><li>
May manage litigated claims. Develops litigation plan with staff or panel counsel, track and control legal expenses Assures appropriate resolution.</li><li>
Maintains claim files, have an effective diary system, and document claim file activities in accordance with established procedures.</li><li>
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.</li><li>
Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.</li><li>
Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit.</li><li>
Appropriately deals with information that is considered personal and confidential.</li><li>
Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.</li><li>
Represents the company as a technical resource, attends legal proceedings as needed, act within established professional guidelines as well as applicable state laws.</li><li>
Provides quality customer service and ensures file quality.</li><li>
Shares accountability with business partners to achieve and sustain quality results.</li><li>
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.</li><li>
Perform other duties as assigned.
</li></ul>What Will Our Ideal Candidate Have?<ul><li>
Bachelor's Degree.</li>
<li>2 years bodily injury liability claim handling experience.</li>
<li>Commercial Claim handling experience.</li>
<li>General knowledge and skill in claims handling and litigation.</li>
<li>Basic working level knowledge and skill in various business line products.</li>
<li>Demonstrated ownership attitude and customer centric response to all assigned tasks &ndash; Intermediate.</li>
<li>Demonstrated good organizational skills with the ability to prioritize and work independently. - Intermediate.</li>
<li>Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively.</li>
<li>Intermediate.</li>
<li>Attention to detail ensuring accuracy - intermediate.</li>
<li>Analytical Thinking - Intermediate.</li>
<li>Judgment/Decision Making - Intermediate.</li>
<li>Communication - Intermediate.</li>
<li>Negotiation - Intermediate.</li>
<li>Insurance Contract Knowledge - Intermediate.</li>
<li>Principles of Investigation - Intermediate.</li>
<li>Value Determination - Intermediate.</li>
<li>Settlement Techniques - Intermediate.</li>
<li>Medical Knowledge - Intermediate.</li></ul>
What is a Must Have?<ul><li>
One-year bodily injury liability claim handling experience, or one year of liability claim experience, or successful completion of Travelers Claim Representative training program.
</li></ul>What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

General Liability Inside Claim Representative

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$126,500.00 - $208,700.00
Target Openings
1
What Is the Opportunity?
Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As a Data Engineer, you will play a key role in growing and transforming our analytics landscape. In addition to your strong analytical mind, you will bring your inquisitive attitude and ability to translate stories found in data by leveraging a variety of data programming techniques. You will leverage your ability to design, build and deploy data solutions that capture, explore, transform, and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights.
What Will You Do?<ul><li>
Build and operationalize complex data solutions, correct problems, apply transformations, and recommending data cleansing/quality solutions.</li><li>
Design complex data solutions</li><li>
Perform analysis of complex sources to determine value and use and recommend data to include in analytical processes.</li><li>
Incorporate core data management competencies including data governance, data security and data quality.</li><li>
Collaborate within and across teams to support delivery and educate end users on complex data products/analytic environment.</li><li>
Perform data and system analysis, assessment and resolution for complex defects and incidents and correct as appropriate.</li><li>
Test data movement, transformation code, and data components.</li><li>
Perform other duties as assigned.
</li></ul>What Will Our Ideal Candidate Have?<ul><li>
Bachelor&rsquo;s Degree in STEM related field or equivalent.</li><li>
Eight years of related experience.</li><li>
Exhibited expert-level experience designing, developing, and maintaining scalable data pipelines and ETL/ELT workflows using Snowflake, Databricks, and Ab Initio platforms</li><li>
Strong programming skills in Python, SQL, and Spark with experience optimizing complex queries and data transformations for performance and cost efficiency</li><li>
Experience with data quality frameworks, data governance practices, and implementing monitoring and alerting solutions for data pipelines</li><li>
Highly proficient use of tools, techniques, and manipulation including Cloud platforms, programming languages, and a full understanding of modern software engineering practices.</li><li>
The ability to deliver work at a steady, predictable pace to achieve commitments, deliver complete solutions but release them in small batches, and identify and negotiate important tradeoffs.</li><li>
Demonstrated track record of domain expertise including understanding technical concepts necessary and industry trends, and possess in-depth knowledge of immediate systems worked on and some knowledge of adjacent systems.</li><li>
Strong problem solver who ensures systems are built with longevity and creates innovate ways to resolve issues.</li><li>
Strong written and verbal communication skills with the ability to work collaborate well with team members and business partners.</li><li>
Ability to lead team members and help create a safe environment for others to learn and grow as engineers. and a proven track record of self-motivation in identifying opportunities and tracking team efforts.</li></ul>
What is a Must Have?<ul><li>
Bachelor&rsquo;s degree in computer science, related STEM field, or its equivalent in education and/or work experience.</li><li>
4 additional years of data engineering experience.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Data Engineer II (Snowflake, Databricks, Ab Initio)

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$109,300.00 - $180,200.00
Target Openings
1
What Is the Opportunity?
Travelers Data Engineering team constructs pipelines that contextualize and provide easy access to data by the entire enterprise. As an Analytics Product Engineer on the Data Products team, you will play a key role in growing and transforming our analytics data landscape. You will combine hands-on engineering with Product Owner accountability - designing and building transformation pipelines and data models while managing a delivery backlog, defining requirements with business stakeholders, and providing sign-off on solutions. In addition to your strong analytical and engineering skills, you will bring domain knowledge and the ability to translate business needs into reliable, well-governed data products. You will leverage modern data engineering tools and emerging GenAI capabilities to capture, transform, and serve data that supports business intelligence and analytics across the organization.
What Will You Do?
Product Ownership &amp; Strategy<ul><li>
Define and prioritize the product backlog and roadmap for our Analytics Data Products, focusing on both expanding data product capabilities and continuously improving transformation pipelines and data models</li><li>
Act as the voice of business stakeholders and analytics consumers, ensuring their needs drive product evolution</li><li>
Measure delivery outcomes against business priorities and adjust the roadmap based on real results and shifting stakeholder needs</li><li>
Make critical trade-off decisions in collaboration with leadership to maximize value delivery</li><li>
Provide sign-off on engineering deliverables and maintain accountability for what gets built and whether it solves the problem</li></ul>
Solution Development &amp; Data Modeling<ul><li>
Design and build data models and define architecture that is scalable, performant, and aligned to business consumption patterns, leveraging generative AI techniques</li><li>
Leverage a keen understanding of the data to uncover gaps, quality issues, and opportunities to enhance transformation pipelines and data product capabilities</li><li>
Partner with IT, Data Platform, and business stakeholder groups to develop and validate solutions that meet real-world business needs</li><li>
Make informed decisions on data design patterns to optimize for reliability and performance</li><li>
Build proof-of-concepts and prototypes for new data product capabilities before broader implementation, de-risking delivery and demonstrating feasibility</li></ul>
Engineering &amp; Automation<ul><li>
Build and operationalize data transformation pipelines and analytical solutions using modern platform services, data engineering tools, and emerging GenAI capabilities</li><li>
Develop automation for repetitive data processes to improve reliability and reduce manual intervention</li><li>
Perform substantive pull request reviews, evaluating business logic correctness, potential bugs, performance implications, and adherence to team standards</li><li>
Implement comprehensive testing, data quality checks, business logic validation, reconciliation, and integration tests to ensure high-confidence data products</li><li>
Partner with IT and engineering teams to deploy, monitor, and operationalize solutions</li></ul>
Upstream &amp; Downstream Requirements<ul><li>
Gather and synthesize requirements from data providers and analytics consumers, translating business needs into clear technical specifications</li><li>
Document data lineage, upstream/downstream dependencies, and define acceptance criteria for deliverables</li><li>
Identify data gaps and quality issues, and validate solutions with stakeholders before and after delivery</li><li>
Scope work and communicate delivery timelines and risks proactively to avoid surprises</li></ul>
Documentation, Governance &amp; Best Practices<ul><li>
Establish and evangelize best practices for data engineering, platform usage, and analytical development across teams</li><li>
Apply naming standards, maintain mapping documentation, and ensure business logic and data lineage are clearly captured and accessible</li><li>
Create clear documentation on which datasets to use for different analytical purposes and modeling needs</li><li>
Navigate governance processes and data controls to ensure compliant, well-classified data products</li><li>
Share insights and best practices across teams to ensure alignment and consistency in analytical approaches</li></ul>
Stakeholder &amp; Delivery Management<ul><li>
Translate technical concepts into business language and present effectively to mixed technical and non-technical audiences</li><li>
Manage stakeholder expectations and communicate project status proactively across IT, Data Platform, and business groups</li><li>
Facilitate knowledge transfer between engineering and business teams</li><li>
Flag risks and blockers early - before they land on someone else's desk</li></ul>
What Will Our Ideal Candidate Have?<ul><li>
Bachelor&rsquo;s Degree in STEM related field or equivalent.</li><li>
Six years of related experience.</li><li>
Proven experience in hands-on data engineering and product ownership.</li><li>
Strong background in analytics engineering with proficiency in Python and SQL.</li><li>
Demonstrated experience building and deploying scalable data pipelines.</li><li>
Hands-on experience with AWS Cloud and Databricks.</li><li>
Proficient use of tools, techniques, and manipulation including Cloud platforms, programming languages, and an understanding of software engineering practices.</li><li>
The ability to deliver work at a steady, predictable pace to achieve commitments, decompose work assignments into small batch releases, and contribute to tradeoff and negotiation discussions.</li><li>
Demonstrated track record of domain expertise including the ability to understand technical concepts and possess in-depth knowledge of immediate systems worked on.</li><li>
Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems.</li><li>
Strong verbal and written communication skills with the ability to interact with team members and business partners.</li><li>
Leadership - Intermediate leadership skills with a proven track record of self-motivation in identifying personal growth opportunities.</li></ul>
What is a Must Have?<ul><li>
Bachelor&rsquo;s degree in computer science, related STEM field, or its equivalent in education and/or work experience.</li><li>
2 additional years of software/data engineering experience.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Analytics Product Engineer, Data Products

<div>
 
 Who Are We?
 
 
 
 Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
 
 
 
 Compensation Overview
 
 
 
 The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
 
 
 
 Salary Range
 
 
 
 $94,400.00 - $155,800.00
 
 
 
 Target Openings
 
 
 
 3
 
 
 
 What Is the Opportunity?
 
 
 
 Travelers is seeking a Scrum Master/Kanban Master to join our organization as we grow and transform our Agile landscape. In this position, you will leverage your expertise to lead Agile practices at the team level for one team, assist with managing the flow of work, creatively solve problems to accomplish outcomes, track team output and achievement, and identify continuous process improvement opportunities.
 
 
 
 What Will You Do?
 
 
 
 <ul>
 <li>
 Practice and encourage Agile mindset and behaviors; coach, inspire and mentor teams on Agile principles, values and practices while role modeling Travelers' leadership behaviors.
 </li>
 <li>
 Lead the application of Agile practices for a single team. Practices may be Scrum and/or Kanban based. Actions often include visualizing work, limiting work in progress, managing work flow, planning and guidance for daily standups, sprint planning, short, mid, and long range planning, backlog refinement, and retrospective meetings.
 </li>
 <li>
 Provide summaries of team work at internal reviews and demos.
 </li>
 <li>
 Ensure progress toward objectives, KPIs and commitments; guide assigned Agile team to deliver the required product increments and outcomes.
 </li>
 <li>
 Partner with key stakeholders (i.e. Agile Coach and Team Lead) in backlog prioritization as well as tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data-driven approach to decision-making.
 </li>
 <li>
 Identify opportunities to improve team-level Agile performance; focus the team on customer value, quality and continuous improvement activities. Remove team-level impediments and resolve conflicts; anticipate challenges, identify risks, and recommend mitigations and solutions.
 </li>
 <li>
 Utilize learnings and best practices in furthering the effective use of Agile practices at Travelers.
 </li>
 <li>
 Facilitate open communication among team members and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively.
 </li>
 <li>
 Build and leverage effective alliances across other teams and the technical and business communities.
 </li>
 <li>
 Partner with Circle Leadership on PI Planning activities, organizing and assisting with PI ceremonies.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 What Will Our Ideal Candidate Have?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 One year of experience in a Scrum Master or similar Agile role applying Agile principles and practices including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e. leveraging burndown, facilitating retrospectives, refining user stories, etc.).
 </li>
 <li>
 Programming/development experience.
 </li>
 <li>
 Experience implementing best practices and standards related to Agile product development.
 </li>
 <li>
 Experience leading others with the ability to earn trust while still challenging the team to improve and operate outside its comfort zone in an Agile environment.
 </li>
 <li>
 Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
 </li>
 <li>
 Infuse Agile principles, practices and methodologies to achieve team success.
 </li>
 <li>
 Project Management: Ability to initiate, plan, execute, and guide the work of a team to achieve specific goals and meet specific success criteria within a specified time.
 </li>
 <li>
 Influence: Ability to influence leaders at all levels and without traditional hierarchy.
 </li>
 <li>
 Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
 </li>
 <li>
 Communication: Ability to communicate thoughts, concepts and practices effectively at all levels, adjusting as needed to a target audience.
 </li>
 <li>
 Collaboration: Expertise working with others in a cross-functional multi-team environment.
 </li>
 <li>
 Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
 
 
 </li>
 </ul>
 
 What is a Must Have?
 
 
 
 <ul>
 <li>
 2 years of project management or related experience.
 
 
 </li>
 </ul>
 
 What Is in It for You?
 
 
 
 <ul>
 <li>
 Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.
 </li>
 <li>
 Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
 </li>
 <li>
 Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
 </li>
 <li>
 Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
 </li>
 <li>
 Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
 
 
 </li>
 </ul>
 
 Employment Practices
 
 
 
 Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
 
 
 In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
 
 
 If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
 
 
 Travelers reserves the right to fill this position at a level above or below the level included in this posting.
 
 
 To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
</div>

Agile Scrum Master

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$70,400.00 - $116,200.00
Target Openings
1
What Is the Opportunity?
Travelers Investigative Services provides industry-first resources designed to detect and deter fraudulent claims. Using some of the most comprehensive technology available, we have the abilities and expertise to identify potential risks and combat fraudulent practices. As an SIU Investigator, you will analyze, summarize and prioritize information to uncover potentially fraudulent activity. The investigator, supporting a Claim Center, will investigate claims deemed suspicious in nature within all lines of business. The investigator will conduct thorough and comprehensive investigations in a dynamic, fast paced environment.
What Will You Do?<ul><li>
Conducts insurance investigations including applicable data base searches with a focus on uncovering all potentially fraudulent aspects of a claim. Periodically engages in specialized investigative area, including Medical, Cyber, Cargo, Fire Motive &amp; Opportunity, etc.</li><li>
Analyzes, monitors and summarizes technical information into actionable investigative strategies. Applies the techniques of critical thinking to dismantle complex problems and reasoning through to its logical conclusion.</li><li>
Provides exceptional customer service by maintaining contact with business partners, customers and external resources throughout the life of each investigation, including liaison network with claim, legal, underwriting partners, public officials, law enforcement officers and others to obtain assistance in conducting investigations.</li><li>
Serves as the subject matter expert (liaison) on fraud to business and industry partners.</li><li>
Applies rules of evidence; recognizes evidence and determines its value to specific claim, evidence collection and interpretation.</li><li>
Applies Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable law and local office expectations.</li><li>
Identifies cases for potential insurance fraud prosecution and submits questionable claims to the National Insurance Crime Bureau.</li><li>
Perform other duties as assigned.
</li></ul>What Will Our Ideal Candidate Have?<ul><li>
Bachelor's Degree.</li>
<li>Analytical and problem-solving skills to use and interpret information and facts as well as apply critical techniques to investigative process.</li>
<li>Strong case management skills and the ability to manage your own work independently.</li>
<li>Ability to work in a high volume, fast paced environment managing multiple shifting priorities.</li>
<li>Influence and conflict management skills</li>
<li>Working level knowledge of insurance and claim operations, Commercial Lines, Personal Lines, and Workers Compensation insurance products.</li></ul>
What is a Must Have?<ul><li>
Two years of investigative experience or a minimum of three years insurance claim or underwriting or legal related experience.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

TIS Investigator

<div>
 
 Who Are We?
 
 
 
 Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
 
 
 
 Compensation Overview
 
 
 
 The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
 
 
 
 Salary Range
 
 
 
 $99,100.00 - $163,400.00
 
 
 
 Target Openings
 
 
 
 1
 
 
 
 What Is the Opportunity?
 
 
 
 Travelers is seeking a Software Engineer I to join our organization as we grow and transform our Technology landscape. Individual will complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
 
 
 
 What Will You Do?
 
 
 
 <ul>
 <li>
 Perform analysis, design, development, and configuration functions as well as define technical requirements for assignments of intermediate complexity.
 </li>
 <li>
 Participate with team to perform analysis, assessment and resolution for defects and incidents of intermediate complexity and escalate appropriately.
 </li>
 <li>
 Work within guidelines set by team to independently tackle well-scoped problems.
 </li>
 <li>
 Seek opportunities to expand technical knowledge and capabilities.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 What Will Our Ideal Candidate Have?
 
 
 
 <ul>
 <li>
 Three years of programming/development experience.
 </li>
 <li>
 Experience with Angular
 </li>
 <li>
 Experience with React
 </li>
 <li>
 Experience with .NET / C#
 </li>
 <li>
 Delivery - Intermediate delivery skills including the ability to deliver work at a steady, predictable pace to achieve commitments, decompose work assignments into small batch releases and contribute to tradeoff and negotiation discussions.
 </li>
 <li>
 Domain Expertise - Demonstrated track record of domain expertise including the ability to understand technical concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues and possess in-depth knowledge of immediate systems worked on.
 </li>
 <li>
 Problem Solving - Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them, recognize mistakes using them as learning opportunities and break down large problems into smaller, more manageable ones.
 </li>
 <li>
 Communication - Strong communication skills with the ability to clearly and concisely interact with team members, document work in a clear, easy to follow manner, collaborate well with team members, take in well- scoped requirements and ask the right questions to ensure clarification, seek out and receive constructive criticism well and listen when others are speaking.
 </li>
 <li>
 Leadership - Intermediate leadership skills with a proven track record of self-motivation in identifying personal growth opportunities.
 
 
 </li>
 </ul>
 
 What is a Must Have?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
 </li>
 <li>
 2 additional years of software engineering experience.
 
 
 </li>
 </ul>
 
 What Is in It for You?
 
 
 
 <ul>
 <li>
 Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.
 </li>
 <li>
 Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
 </li>
 <li>
 Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
 </li>
 <li>
 Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
 </li>
 <li>
 Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
 
 
 </li>
 </ul>
 
 Employment Practices
 
 
 
 Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
 
 
 In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
 
 
 If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
 
 
 Travelers reserves the right to fill this position at a level above or below the level included in this posting.
 
 
 To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
</div>

Software Engineer I

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$52,600.00 - $86,800.00
Target Openings
1
What Is the Opportunity?
Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims.
 
 
This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility.
 
 
This position is based remotely with work at residential and commercial locations with a combination of mobile work, work from your primary residence, or the nearest Travelers office.
 
 
This position services Insureds/Agents in and around Phoenix, AZ. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. 
 
As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do?<ul><li>
Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training.</li><li>
Review, investigate, and document 1st party property claims under close supervision.</li><li>
Gather information from policyholders, claimants, witnesses, and third-party providers.</li><li>
Learn to investigate and evaluate all relevant facts and information (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact). Determine and apply coverage for building damages per policy terms.</li><li>
Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.</li><li>
Provide timely and professional communication to customers, claimants, and internal stakeholders.</li><li>
Maintain accurate records of claim activity in claim management systems.</li><li>
Demonstrate openness to continuous learning, particularly in AI and digital transformation.</li><li>
Adapt to new technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality.</li><li>
In order to perform the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal, state, and Travelers requirements. Generally, required Insurance License(s) must be obtained within three months of starting the role, and ongoing continuing education requirements must be maintained as mandated.</li><li>
This position requires participation in our Catastrophe Response Program, which could include deployment to assist our customers in other states.</li><li>
This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.</li><li>
Perform other duties as assigned.
</li></ul>What Will Our Ideal Candidate Have?<ul><li>
Previous internship or work experience in customer service or insurance.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.</li>
<li>Ability to exercise sound judgement and make effective decisions.</li>
<li>Strong verbal and written communication skills with the ability to convey information clearly and professionally.</li>
<li>Basic conflict resolution skills with willingness to learn advanced techniques for facilitating productive discussions and negotiations.</li></ul>
What is a Must Have?<ul><li>
High School Diploma or GED and one year of customer service experience OR Bachelor&rsquo;s Degree.</li>
<li>Valid driver's license.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Outside Property Claim Associate

Join Travelers and explore 23   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.