Abrar Admin

Treepet veterinary clinic

Position: Front Desk ReceptionistLocation: Veterinary ClinicJob SummaryThe Front Desk Receptionist is responsible for managing the clinic&rsquo;s reception area, welcoming clients, coordinating appointments, handling customer inquiries, and maintaining accurate financial and stock records. This role is essential in ensuring smooth daily operations and delivering excellent customer service to pet owners.Key ResponsibilitiesReception &amp; Customer ServiceGreet clients and pets in a polite, professional, and friendly mannerAnswer phone calls, WhatsApp messages, and emails professionallySchedule, confirm, and manage appointmentsGuide clients regarding clinic services, boarding, grooming, and treatmentsHandle client complaints or concerns calmly and escalate when requiredAdministrative DutiesMaintain patient and client records accurately (manual or system-based)Prepare invoices, receipts, and daily billing recordsCollect payments (cash, card, online) and maintain payment logsAssist with basic documentation such as consent forms and reportsFinancial Record KeepingMaintain daily cash book and payment summariesTrack expenses and income related to clinic servicesCoordinate with management/accountant for financial reportingEnsure proper filing of invoices and receiptsStock &amp; Inventory ManagementMaintain records of medicines, supplies, and consumablesMonitor stock levels and report low stock to managementUpdate stock usage and assist in stock auditsEnsure proper storage and labeling of suppliesSkills &amp; QualificationsPrevious experience as a receptionist or front desk staff (veterinary or medical clinic preferred)Basic knowledge of billing, invoicing, and record keepingGood communication skills in English (Arabic is an advantage)Basic computer skills (MS Excel, Word, clinic software)Organized, detail-oriented, and reliableAbility to handle multiple tasks in a fast-paced environmentFriendly attitude and genuine care for animalsWorking Conditions6 days a week (as per clinic schedule)Front desk and administrative roleMay require coordination with veterinarians and assistantsJob Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Front Desk Receptionist

Join Treepet veterinary clinic and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Treepet veterinary clinic

About Company

Front Desk Receptionist