Abrar Admin

TrendAI

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 When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
 
 
 
 
 About Trend Micro
 
 
 
 Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
 
 
 
 Position Overview
 
 
 
 The Regional Account Manager (RAM) with
 
 [Saudi Arabia]
 
 will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company&rsquo;s value proposition and services to customers .
 
 
 
 Primary Responsibilities
 
 
 
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 Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
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 Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
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 Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
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 Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
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 Attain revenues goals per quarter allocation in line with BU goals
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 Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
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 Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
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 Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
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 Communicate relevant information to stakeholders to facilitate decision making
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 Build and maintain client contacts and relationships by understanding client&rsquo;s business and requirements
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 Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
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 Lead and support any client meetings/calls
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 Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP
 
 
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 Experience
 
 
 
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 Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.
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 Account Management certification such as SPIN or TAS would be highly regarded.
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 Sales Based Certifications
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 Security Certification
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 Exposure to both End Customer Environments and Channels
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 Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise
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 Proven Account Management experience in commercial sector
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 Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
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 Must have growth-oriented mindset and experience of working in the collaborative environment
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 Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level
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 Ability to network, create and build strong relationships senior executive relationships
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 Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language
 
 
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 Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
 
 
 We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
 
 
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Account Manager

<div>
 
 When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
 
 
 
 
 About Trend Micro
 
 
 
 Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
 
 
 
 Position Overview
 
 
 
 The Sales Engineer (SE) with Saudi Arabia, will be the technical bridge between our Sales Representatives and their pre-sales customers. As a Trend Micro product expert will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions and take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer&rsquo;s technical strategy with strong problem-solving skills. A Sales Engineer is a trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation.
 
 
 
 PRIMIRY RESPONSIBILITY
 
 
 
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 Apart from being a technologist, you are expected to understand customer journey with product and it&rsquo;s experience and help customer to navigate through it smoothly
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 Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey
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 A strong pillar to build and train sales organisation. You shall be an extremely good storyteller and help sales team to sell better and effectively
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 Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.
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 Leveraging channel partners by upscaling and training for customer engagement is integral part of the role
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 Conduct routine update on the new product/ technology to the internal sales staff
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 Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how
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 Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking
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 Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution
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 Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner
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 Apply strong problem-solving skills to design solutions that solves the customer problems
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 Developing close relationships to help influence the technical strategy of the customer
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 Deliver training to customer and prospects about Trend Micro solutions
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 Working with company technical support personnel to ensure ongoing quality of support and customer health
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 Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies
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 Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest
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 Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panellist. Very good public speaking skill will be added advantage to the role
 
 
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 Experience
 
 
 
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 Minimum 3 years of rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers
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 Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage.
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 Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.
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 Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage
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 Good written and spoken communication skills in English
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 A strong interest in all aspects of cybersecurity and a passion for customer security
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 Excellent of understanding of public cloud technologies such as AWS and Azure
 
 
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 </ul>
 Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
 
 
 We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
 
 
</div>

Sales Engineer

<div>
 
 When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
 
 
 
 
 About Trend Micro
 
 
 
 Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
 
 
 
 Position Overview
 
 
 
 The Incident Response Coordinator with Egypt serves as the central point of contact between Trend Micro&rsquo;s IR team, internal stakeholders, and customers, ensuring smooth execution and successful outcomes of incident response engagements through effective coordination and communication.
 
 
 
 Primary Responsibilities
 
 
 
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 Relationship Management: Establish and maintain strong relationships with key stakeholders including customers, sales, partners, and technical teams.
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 Incident Management: Supporting the management of cyber incidents through the incident response lifecycle act as a liaison between Trend Micro IR Analysts and other stakeholders
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 Coordinate Engagement Scoping: Develop a deep understanding of customers&rsquo; goals and outcomes to address their operational and security requirements and draft an engagement scope of work
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 Resource Alignment: Coordinate and allocate appropriate resources and subject matter experts based on case requirements.
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 Case Tracking: Monitor IR case progress and ensure timely task completion by IR analysts; draft summaries of ongoing operations and be able to provide oral updates/presentations for various levels of leadership.
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 Information Gathering: Collect incident details, symptoms, remediation options, and associated risks to support stakeholder communication.
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 Transition Management: Oversee the handoff of customers to standard support operations upon completion of IR engagement and delivery of the final report.
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 Post-Incident Review: Lead post-incident review meetings and determine the necessity of post-mortems collaborating with Business Unit teams to design and implement long-term security solutions that enhance customer protection and support business growth
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 Opportunities Support and Tracking: Support and track IR services relevant opportunities and documenting IR engagements and activities and present it
 
 
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 Required Experience
 
 
 
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 Bachelor's degree in digital Forensics, Cybersecurity, Computer Engineering, Computer Science, Telecommunications/Electronics Engineering, Information Technology, or equivalent relevant professional certifications.
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 Minimum 5 years of experience in IT or Cybersecurity-related roles.
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 Fluent in Arabic and English (written and spoken).
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 At least 3 years of experience in a customer interfacing role presenting technical information to both technical and non-technical audiences.
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 Familiarity with DFIR processes and ability to absorb technical cybersecurity information.
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 Basic knowledge in one or more cybersecurity domains.
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 Based in or willing to relocate to Cairo, Egypt.
 
 
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 Preferred Experience
 
 
 
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 Experience in a similar role within a cybersecurity vendor or DFIR provider.
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 Hands-on experience in DFIR-related roles.
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 Experience in presales or business development, preferably in cybersecurity services.
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 Experience in IT project management, especially security-related projects.
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 Exposure to escalation management, customer success, technical account management, or people management.
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 Experience creating/drafting cybersecurity service content and/or contracts.
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 Certifications such as GCIL, CISSP, CISM, PMP, PRINCE2, GCIH
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 Familiarity with Trend Micro products
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 Fluency in French or Turkish.
 
 
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 </ul>
 Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
 
 
 We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
 
 
</div>

Incident Response Coordinator

Join TrendAI and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TrendAI

About Company

Account Manager

Sales Engineer

Incident Response Coordinator