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Trestle Management Group

Homeowners/Community Association Assistant Manager - HOA Management &ndash; East Valley Corporate Office - Mesa, AZJob description:We are currently interviewing for a Homeowners/Community Association Assistant Manager to add to our distinguished team of client service professionals.  The HOA Assistant Association Manager will provide exemplary day-to-day support services to a team of Community Managers and a portfolio of community associations, which may include Homeowners/Community, Condominium, Townhome and Developer-Controlled Associations. Superior client service, written and verbal communication, and organizational skills are required.  Additional responsibilities include the following:<ul><li>Support a team of assigned Community Managers in the day-to-day administration of their respective portfolios, including processing and mailing time sensitive homeowner notices, newsletters, and other correspondence; managing rolling open items lists and providing aggressive follow-up and reporting through closure; addressing homeowner concerns and requests via telephone and email; scanning and filing of key association documents.</li><li>Work closely and productively with the rest of the Trestle Team, including the other assistants, community managers, accounting, and operations teams.</li><li>Attendance at periodic Board meetings to assist the Community Manager and Boards in conducting the business of the community association.</li><li>Demonstrate flexibility in dealing with simultaneous tasks.</li><li>Maintenance of a positive attitude, patience, and tact, and commitment to superior client service, despite the occasional challenges inherit within this industry.</li></ul>You must be motivated and reliable, with exceptional interpersonal and communication skills as well as have the ability to work independently with exceptional attention to detail, and strong multitasking, time-management and prioritization skills. Specific qualifications for the Assistant position include:<ul><li>High school diploma or equivalent</li><li>HOA/COA experience preferred</li><li>Minimum 2 years&rsquo; experience in a busy office environment</li><li>Experience with a wide range of office software, including full Microsoft Office suite, phone system, web conferencing tools, basic website/web page management, tablets, etc.</li><li>Strong interpersonal etiquette and diplomacy</li><li>Positive and collaborative attitude</li></ul>Trestle Management Group is an Equal Opportunity Employer. Trestle Management Group does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Reporting to Support Services Manager Salary: $21.00 to $23.00 per hour depending on experience Work Type: Full TimeJob Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In personJob Type: Full-timePay: $21.00 - $23.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Homeowners/Community Association Assistant Manager - East Valley

Job Title Experienced Community Manager - HOA Portfolio - East Valley Corporate OfficeJob Description Trestle Management Group is an established and growing local community management company, providing unsurpassed community management services to all types of homeowner associations in the greater Phoenix area.We are currently interviewing for an experienced HOA Portfolio Community Manager to add to our distinguished team of client service professionals at our East Valley Corporate Office. The successful candidate will provide exemplary day-to-day management services for a portfolio of community associations, which may include Homeowners, Condominium, Townhome and Developer-Controlled associations. Superior client service, written and verbal communication, and project management skills are required. Our ideal Community Manager will also demonstrate unwavering professionalism, a positive attitude, and commitment to assisting our clients in ensuring their communities are a safe and well-maintained place to call home.Requirements:3 or more years of direct HOA Community Management experience.<ul><li>Knowledge of and working experience with a wide range of office software including word processing, spreadsheets, databases, graphics, and desktop publishing applications (particularly Word, Excel, PowerPoint, and Outlook)</li><li>Occasionally required to lift up-to 20 pounds.</li><li>Shall have a valid Arizona driver&rsquo;s license.</li><li>Shall have current automobile insurance.</li></ul>Additional responsibilities of the Community Manager include the following:<ul><li>Build positive and proactive relationships with the Boards, Homeowners, and Vendors.</li><li>Obtain a thorough working knowledge of the governing documents of the associations managed and consistently and fairly enforce the guidance therein</li><li>Interface with and support internal team clients in a professional, supportive and positive manner</li><li>Manage 3rd party service, maintenance contracts and service delivery</li><li>Maintain each community via frequent inspections to ensure the highest level of aesthetics, functionality, and security</li><li>Create and distribute frequent homeowner and board communications, including newsletters, email blasts, Board Packets, meeting notices, special project notices, etc.</li><li>Fiercely manage the role of fiduciary partner of the community by working closely with the accounting team to manage delinquencies, revenue, expenses, and reserve activity</li><li>Create the draft annual budget for Board review and approval and monthly review and reporting of current financial activity versus the planned budget</li><li>Attendance at frequent Board meetings, generally held in the evenings</li><li>Maintenance of a positive attitude, patience, and tact, and commitment to superior client service, despite the occasional challenges inherent to this industry</li><li>Constant commitment to and value for each of the communities we serve, seeking always to retain 100% of existing clients</li></ul>Salary dependent on experience. Please submit salary requirements with your resume. Work Type: Full TimeLocation &ndash; East Valley Corporate Office - 450 N. Dobson Road, Suite 201, Mesa, AZ 85201Benefits 1. Health, Dental and Vision insurance with employer contribution 2. PTO and holiday pay 3. Retirement Plan with employer matchTrestle Management Group is an Equal Opportunity Employer. Trestle Management Group does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Job Type: Full-timePay: From $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Mesa, AZ 85201 (Preferred)</li></ul>Ability to Relocate:<ul><li>Mesa, AZ 85201: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley

Join Trestle Management Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Trestle Management Group

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Homeowners/Community Association Assistant Manager - East Valley

Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley