Abrar Admin

Tri-Com Consulting Group

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 Job Title: Website Content Writer
 
 
 Location: Remote
 
 
 Duration: 1 Year Contract &ndash; Extensions Possible
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 Your work will involve assessing customer needs and creating high-impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should know content inside and out &ndash; how to structure it, how to write it, how to apply it in user-focused page design, and how to track its effectiveness. You must be an expert copywriter who knows how to communicate user benefits over features. And you must also show a high level of mastery of content taxonomy, SEO, service design, and optimizing customer journeys.
 
 
 You will need to have a deep understanding of our audience and be able to clearly communicate how your content will address their needs. In addition, the candidate should show a command of modern content standards, and be able to clearly communicate content issues and solutions to various levels of stakeholders.
 
 
 
 
 
 
 
 
 
 
 Experiences Required for This Role
 
 
 
 
 Website Content Writing &ndash; At least 3 years of measurable experience in the following:
 
 
 <ul>
 <li>
 Developing modern content for large websites with multiple departments and sizable portfolios of services, informational assets, and applications
 </li>
 <li>
 Creating high-level content strategies that focus on logical taxonomies, streamlined user journeys, and human-focused design
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 Planning for the discovery, analysis, segmenting, creation, delivery, tracking, and governance of content
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 Aligning content with business goals, stakeholder objectives, and user needs
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 Inventorying and auditing of content on a local or enterprise level
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 <li>
 Copywriting &ndash; a high proficiency in writing for real people and motivating them to action
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 Conducting in-depth research on industry-related topics to develop original content and optimize current content
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 Creating high-quality content pieces that can also be used for content marketing needs, including advertising, social media, and email campaigns
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 <li>
 Editing content and proofreading material for errors and inconsistencies
 </li>
 </ul>
 
 
 SEO and analytics &ndash; At least 3 years of experience with the following:
 
 
 <ul>
 <li>
 Conducting keyword research, developing SEO strategies, and using industry best practices to increase SERP results and build traffic to content
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 <li>
 Practicing both technical and on-page SEO methodologies to help build Google&rsquo;s &ldquo;EAT&rdquo; objectives
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 Developing high-impact KPIs and tracking the measurable success of content
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 Using customer research and site analytics to prove that content is meeting user needs
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 </ul>
 
 
 Content Lifecycle Governance &ndash; At least 3 years of experience and use cases with the following:
 
 
 <ul>
 <li>
 Defining customers&rsquo; needs and identifying content gaps that prevent successful digital experiences
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 <li>
 Optimizing and categorizing content to align with a service-oriented information architecture
 </li>
 <li>
 Working with subject matter experts to write clear text in plain language that achieves defined goals
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 Reviewing and improving existing content for accuracy, legibility, accessibility, and compliance with State Content Guidelines
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 Structuring content in ways that customers are used to, and knowing the difference between features and benefits
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 Setting up governance models that support the maintenance of content after publishing
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 </ul>
 
 
 
 
 
 Knowledge, Skills, and Ability
 
 
 <ul>
 <li>
 Website Writing and Content Management
 </li>
 <li>
 Knowledge of Sitecore or a comparable CMS
 </li>
 <li>
 Content creation for websites
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 Expert copywriting and editing skills
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 <li>
 Content marketing
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 <li>
 SEO and analytics
 </li>
 <li>
 Knowledge/experience with project management tools (Microsoft Office Suite, Teams, Jira)
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 Effective communication skills
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 High emotional intelligence
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 High Functioning in Complex Situations
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 Ability to distill complex concepts into simple ideas
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 Deadline-driven and able to handle simultaneous tasks, using prioritization models and team communication tools
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 <li>
 Comfort in suggesting better strategies or pointing out risks in current development efforts
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 Dependable, organized, and equally able to work independently as well as in cross-functional team environments
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 Team Player
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 Supporting teammates&rsquo; skills and behaviors through development and delivery
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 Communication and collaboration with multiple departments and stakeholders
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 Creative and analytical thinking with strong problem-solving skills
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 Judgment in dealing effectively and diplomatically with government staff
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 Ability to maintain strict confidentiality
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 </ul>
 
 
 
 
 
 Preferred Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Proficient in Sitecore CMS platform
 </li>
 <li>
 Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field
 </li>
 <li>
 3 years of website content writing for a company or institution in a full-time role with defined project-driven goals
 </li>
 <li>
 Proficient in Digital content standards and plain language guidelines
 </li>
 <li>
 Experience with chatbots, search consoles, and helpdesk services
 </li>
 <li>
 Proficiency with content tools, especially development, inventory/auditing, and SEO tools
 </li>
 <li>
 A portfolio of published online content
 </li>
 <li>
 Industry certification in a field-related discipline
 </li>
 <li>
 1 year of experience using customer relationship management platforms such as Salesforce
 </li>
 <li>
 1 year of experience using Google Analytics (preferable GA4)
 </li>
 <li>
 1 year of experience using data dashboard software like Power Bi
 </li>
 </ul>
 
 
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Website Content Writer

Join Tri-Com Consulting Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tri-Com Consulting Group

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Website Content Writer