Qureos Mentor

TriHealth Inc.

<div>Job Overview:
This position applies the nursing process in providing direct and indirect holistic care to patients and their families. The position also collaborates, in a collegial manner, with physicians and other health care team members in meeting the patient's needs. This position may delegate certain aspects of care to those under their direct supervision, within the scope of nursing practice.
Job Requirements:
 
 
Associate's Degree in Nursing (Required)
 
1 - 2 years Clinical experience in Nursing (Required)
 
Knowledge, judgment, and skills derived from the principles of Biological, Physical, Behavioral, Social, and Nursing sciences to meet complex health care needs at various stages of the life cycle
 
ACLS within 180 Days Required
 
Registered Nurse - COMPACT (Multi-State) RN - Registered Nurse - State Licensure and/or Compact State Licensure Required
 
 
Job Responsibilities:
 
 
Performs initial and ongoing assessment of patient and family. Completes initial assessment tool. Documents ongoing assessment per unit/TriHealth guidelines. Communicates assessment findings to other health care providers as appropriate. Includes health counseling and health teaching needs in assessment.
 
Plans care for patient and family based on assessment, standards of care, and optimal specific outcomes. Initiates and individualizes appropriate patient care guidelines/plan of care or clinical pathways. Updates current plan of care as needed based on patient/family input and healthcare needs. Develops both short and long term goals with patient/family and healthcare team including discharge planning. Communicates plan of care to others.
 
Implements plan of care for patient. Provides a safe and therapeutic environment while maintaining patient&rsquo;s autonomy, dignity, and rights. Determines plan of care based on ethical principles as outlined in the TriHealth Code of Ethical Business and Professional Behavior. Acts as a patient advocate. Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity. Seeks available resources to help formulate ethical decisions. Prioritizes the workload according to patient&rsquo;s needs, requests, and the needs of the unit/facility. Recognizes emergency situations, notifies appropriate personnel, and begins emergency measures. Completes patient assignment including documentation within scheduled timeframe. Bases interventions on clinical data, desired outcomes, nursing judgments, process management and improvement measures, and standards of care. Documents interventions and outcomes according to unit/TriHealth guidelines. Delegates care to other team members within the scope of nursing practice. Implements and documents patient and family teaching program. Assists with the coordination of patient care by all disciplines including physicians. Utilizes critical thinking skills in daily care including accurately receiving, interpreting, and executing physician orders.
 
Evaluates the plan of care for patient based on optimal specific patient outcomes. Documents the patient/family response to care including teaching. Collaborates with the patient/family and with other members of the health care team, including physicians, to revise plan of care as needed. Supervises the care that was delegated to other health care team members.
 
Performs technical skills according to policy and procedure and accepted standards within their area of practice. Safely administers medications/treatments and monitors their effects. Uses all equipment in a safe, appropriate manner.
 
Demonstrates organizational responsibilities. Identifies areas for self-improvement through self-assessment and peer review. Functions in roles and provides leadership on the unit as needed and requested. Cooperates with instructor to facilitate learning experiences for students. Demonstrates knowledge and is supportive of organizational and unit changes. Supports organizational activities by participating in activities such as committees, staff meetings, councils. Utilizes chain of command appropriately. Builds collegial relationships with physicians and other health team members. Demonstrates autonomy in identifying opportunities for process improvement. Maintains and improves current knowledge in area of practice through activities such as continuing education, formal education, professional organization membership, and/or certification. Shares knowledge and skills with colleagues and others. Provides peers with constructive feedback regarding their practice.
Other Related Information:
The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care. 
 
 
Working Conditions:
 
 
Bending - Frequently
 
Climbing - Rarely
 
Concentrating - Consistently
 
Continuous Learning - Consistently
 
Hearing: Conversation - Consistently
 
Hearing: Other Sounds - Consistently
 
Interpersonal Communication - Consistently
 
Kneeling - Occasionally
 
Lifting &lt;10 Lbs. - Consistently
 
Lifting 50+ Lbs. - Consistently
 
Lifting &lt;50 Lbs. - Consistently
 
Pulling - Consistently
 
Pushing - Consistently
 
Reaching - Consistently
 
Reading - Consistently
 
Sitting - Occasionally
 
Standing - Consistently
 
Stooping -
 
Talking - Consistently
 
Thinking/Reasoning - Consistently
 
Use of Hands - Consistently
 
Color Vision - Consistently
 
Visual Acuity: Far - Consistently
 
Visual Acuity: Near - Consistently
 
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
<div>Serve: ALWAYS...
 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas
</li></ul></div><div>Excel: ALWAYS...
 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
</li><li>Offer patients and guests priority when waiting (lines, elevators)
</li><li>Work on improving quality, safety, and service
</li></ul></div><div>Respect: ALWAYS...
 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.
</li><li>Respect everyone's opinion and contribution, regardless of title/role.
</li><li>Speak positively about my team members and other departments in front of patients and guests.
</li></ul></div><div>Value: ALWAYS...
 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.
</li><li>Pick up trash, ensuring the physical environment is clean and safe.
</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
</li></ul></div><div>Engage: ALWAYS...
 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.
</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div>

Cardiac Specialist Registered Nurse - CVOR

<div>Step into a meaningful role within our Hospice Care Team as a Scheduling Coordinator dedicated to supporting patients and families during some of life&rsquo;s most vulnerable moments. You&rsquo;ll serve as a trusted resource for nurses, physicians, caregivers, and loved ones, helping maintain comfort, dignity, and continuity of care.
This opportunity is ideal for someone who is compassionate and confident working independently in a field-based or home‑care setting. A passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient-centered care will make you an invaluable part of our hospice mission. 
Location:
 
Hospice of Cincinnati &ndash; 4310 Cooper Rd, Cincinnati, OH 45242
Work Schedule:
<ul><li>Part Time (24 hours weekly)
</li><li>Day Shift (No weekends/holiday rotation) 
</li></ul>Incentives &amp; Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Please use the link to view TriHealth&rsquo;s benefits: https://careers.trihealth.com/what-we-offer/benefits 
To explore more about Hospice and the care we provide click the link below :
https://hospiceofcincinnati.org/ 
Job Overview:
Under the direction of the supervisor/manager, provides basic Scheduling Coordinator functions related to centralized scheduling activities (ie, scheduling, reception, maintaining patient records). Also provides advanced clerical support (ie reporting), coordinating global staffing needs in the ongoing scheduling cycle. This position works proactively and collaboratively with the applicable patient care units and/or departments to reduce last minute staffing deficits in an effort to minimize the utilization of premium labor. This position demonstrates proficient communication, organizational and workmanagement skills in a highly confidential and sensitive nature.
Job Requirements:
 
 
Associate's Degree in Business (Required)
 
Equivalent experience accepted in lieu of degree
 
1 - 2 years experience Clerical (Required)
 
Proficient PC skills
 
Microsoft Office Suite &amp; Excel
 
Strong analytical, organizational, interpersonal, and customer service skills required
 
Word processing
 
Spreadsheet
 
Database development
 
 
Job Responsibilities:
 
 
Allocates supplemental staffing resources, matching skills and expertise to unit needs, updates needs and communicates allocation of staff to managers.
 
Coordinates efforts with supervisor/manager, local agency and nursing managers as applies to reduce vacant shifts proactively in advance of 24 hours prior to the start of the shift. Turns the staffing over to the Daily Staffing Coordinators, communicating effectively any existing issues.
 
Distributes and receives agency staff evaluations on a regular basis. Reviews significant issues with managers of supplemental staffing. Communicates issues to agency for follow-up. Maintains agency staff records that are in compliance with regulators and accrediting bodies' requirements.
 
Identifies and reports significant issues with schedules being balanced and meeting minimum requirements. Creates and maintains schedules for related staff to include RNs.
 
Proactively identifies and coordinates global staffing needs for acute care services. Develops and maintains processes for communicating initial and updated needs.
 
Responsible and accountable for traveler intake process. Coordinates the scheduling of appropriate training and distributes and receives back orientation materials. Interacts with nurse managers, ANM's, and agency representatives throughout the intake process through the duration of the contract. Participates in annual agency/traveler contract reviews.
 
 
Working Conditions:
 
 
Climbing - Rarely
 
Concentrating - Consistently
 
Continuous Learning - Frequently
 
Hearing: Conversation - Consistently
 
Hearing: Other Sounds - Frequently
 
Interpersonal Communication - Consistently
 
Kneeling - Occasionally
 
Lifting Lifting 50+ Lbs. - Rarely
 
Lifting Pulling - Rarely
 
Pushing - Occasionally
 
Reaching - Rarely
 
Reading - Consistently
 
Sitting - Consistently
 
Standing - Rarely
 
Stooping - Rarely
 
Talking - Consistently
 
Thinking/Reasoning - Consistently
 
Use of Hands - Consistently
 
Color Vision - Consistently
 
Visual Acuity: Far - Frequently
 
Visual Acuity: Near - Consistently
 
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
<div>Serve: ALWAYS...
 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas
</li></ul></div><div>Excel: ALWAYS...
 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
</li><li>Offer patients and guests priority when waiting (lines, elevators)
</li><li>Work on improving quality, safety, and service
</li></ul></div><div>Respect: ALWAYS...
 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.
</li><li>Respect everyone's opinion and contribution, regardless of title/role.
</li><li>Speak positively about my team members and other departments in front of patients and guests.
</li></ul></div><div>Value: ALWAYS...
 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.
</li><li>Pick up trash, ensuring the physical environment is clean and safe.
</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
</li></ul></div><div>Engage: ALWAYS...
 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.
</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div>

Scheduling Coordinator II - Hospice of Cincinnati

<div><div><div><div><div><div><div>At TriHealth, Patient Transportation Techs make a meaningful impact every day.
</div><div>We&rsquo;re committed to creating an exceptional place to work and receive care&mdash;one built on strong values, teamwork, and respect. Here, you&rsquo;ll be supported by a compassionate community, grow your clinical skills, and contribute to high‑quality patient care in a trusted health system.
</div><div>Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core. 
</div><div> 
Location: Bethesda North Hospital, 10500 Montgomery Rd Cincinnati, OH 45242 
</div><div></div><div>Schedule: Full Time Night 10:00pm - 6:30am, Rotates Weekends and Holidays 
</div><div></div><div>Incentives &amp; Benefits: 
</div><div></div><div>We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
</div><div>*PRN positions not eligible for TriHealth benefits 
</div><div> 
https://careers.trihealth.com/what-we-offer/benefits 
</div><div>Job Overview:
 
 
This position is responsible for the transportation of patients to and from various areas, including but not limited to nursing units, procedure areas, testing areas, therapy, and laboratory areas. Also provides assistance to patients arriving and departing from the hospital, specimens, supplies, medication, and other related items to appropriate hospital and clinical locations. Frequently, they may be called upon to assist in the physical movement of patients to and from bed and/or equipment. This position is expected to know and practice all basic hospital safety policies, to carry out transport and equipment assignments under general supervision, show evidence of efficient time management and sound basic knowledge of patient needs for comfort and safety during transport. Trained in CPR, and be responsible for the handling/transporting of medication.
 
 
Job Requirements:
 
 
High School Degree
 
Basic Life Support for Healthcare Providers (BLS)
 
Strong verbal communication &amp; writing skills
 
Knowledge of computers and phones
 
Ability to pass a CPR course
 
Ability to effectively use a two way radio
 
Up to 1 year experience in a related field
 
 
Job Responsibilities:
 
 
After completing an assignment accepts the next assignment on floor or in a timely manner. Does not go idle wasting time in-between runs.
 
Is always approachable while being addressed by the dispatcher/lead with other duties as assigned and clocks in/out and breaks in a timely manner.
 
Facilitate patient and supply movement within the time standard set by this department.
 
Transport patients and supplies to and from various destinations observing department policies and procedures.
 
Exhibit Service Excellence set by TriHealth and laid out in the Service Standards Agreements.
 
Acts as a good steward in terms of care and condition of equipment and supplies. Cleans and maintains equipment per departmental policy, following infection control guidelines. Works to maintain the integrity and functioning of equipment and supplies.
 
 
Other Job-Related Information:
 
 
Working Conditions:
 
 
Climbing - Occasionally
 
Hearing: Conversation - Consistently
 
Hearing: Other Sounds - Frequently
 
Kneeling - Occasionally
 
Lifting 50+ Lbs - Frequently
 
Lifting 11-50 Lbs - Consistently
 
Pulling - Consistently
 
Pushing - Consistently
 
Reaching - Consistently
 
Sitting - Occasionally
 
Standing - Consistently
 
Stooping - Consistently
 
Talking - Consistently
 
Use of Hands - Frequently
 
Color Vision - Occasionally
 
Visual Acuity: Far - Frequently
 
Visual Acuity: Near - Consistently
 
Walking - Consistently
 
 
TriHealth SERVE Standards and ALWAYS Behaviors
 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
 
 
Serve: ALWAYS&hellip;
 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas
</li></ul>Excel: ALWAYS&hellip;
 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
</li><li>Offer patients and guests priority when waiting (lines, elevators)
</li><li>Work on improving quality, safety, and service
</li></ul>Respect: ALWAYS&hellip;
 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.
</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.
</li><li>Speak positively about my team members and other departments in front of patients and guests.
</li></ul>Value: ALWAYS&hellip;
 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.
</li><li>Pick up trash, ensuring the physical environment is clean and safe.
</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
</li></ul>Engage: ALWAYS&hellip;
 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.
</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div></div></div></div></div></div>

Patient Transportation Tech

<div>This opportunity is ideal for someone who is compassionate and confident working independently in a field-based or homecare setting. A passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient-centered care will make you an invaluable part of our hospice mission. 
Full Time Night Shift - Hospice of Cincinnati 
Location:
4310 Cooper Road, Cincinnati OH 45242 
Work Schedule:
<ul><li>Full Time 7pm-730am
</li>Night Shift 
<li>
</li></ul>Job Overview:
Provides direct patient care to Hospice of Cincinnati patients under the direction of a nurse. The hospice aide will assist with, and/or perform basic activities of daily living, including bathing, feeding, assistance with ambulation, etc., and will serve as a provider of companionship and emotional support, even during times of crisis. The position is responsible for knowing safety policies and following approved procedures
To explore more about Hospice and the care we provide click the link below : https://hospiceofcincinnati.org/ 
Job Requirements:
 
 
High School Diploma or GED (Required)
 
Reading and Math ability appropriate to the position.
 
Basic Life Support (BLS) Upon Hire Required 
 
 
Job Responsibilities:
 
 
Performs and documents basic patient care tasks under the direct supervision of a nurse, including bathing, feeding, assistance with ambulation, providing companionship and emotional support, even during times of crisis; follows regulatory and organizational processes and practices to promote a safe clinical environment.
 
Communicates effectively with the patient&rsquo;s interdisciplinary team, including patient and patient family members.
 
Performs equipment and supply related quality checks and reports problems/malfunctions appropriately.
 
Monitors supply rooms, reports missing supplies, restocks supplies as needed.
 
Complies with regulatory and organizational documentation requirements to ensure accurate reporting of clinical interactions and patient status; ability to demonstrate a basic understanding of technology for documentation purposes. 
 
 
 
Working Conditions:
 
 
Bending - Frequently
 
Climbing - Occasionally
 
Concentrating - Consistently
 
Continuous Learning - Consistently
 
Hearing: Conversation - Consistently
 
Hearing: Other Sounds - Frequently
 
Interpersonal Communication - Consistently
 
Kneeling - Occasionally
 
Lifting &lt;10 Lbs. - Frequently
 
Lifting 50+ Lbs. - Consistently
 
Lifting &lt;50 Lbs. - Consistently
 
Pulling - Consistently
 
Pushing - Consistently
 
Reaching - Consistently
 
Reading - Consistently
 
Sitting - Occasionally
 
Standing - Consistently
 
Stooping - Frequently
 
Talking - Consistently
 
Thinking/Reasoning - Consistently
 
Use of Hands - Consistently
 
Color Vision - Occasionally
 
Visual Acuity: Far - Consistently
 
Visual Acuity: Near - Consistently
 
Walking - Consistently 
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
<div>Serve: ALWAYS...
 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas
</li></ul></div><div>Excel: ALWAYS...
 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
</li><li>Offer patients and guests priority when waiting (lines, elevators)
</li><li>Work on improving quality, safety, and service
</li></ul></div><div>Respect: ALWAYS...
 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.
</li><li>Respect everyone's opinion and contribution, regardless of title/role.
</li><li>Speak positively about my team members and other departments in front of patients and guests.
</li></ul></div><div>Value: ALWAYS...
 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.
</li><li>Pick up trash, ensuring the physical environment is clean and safe.
</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
</li></ul></div><div>Engage: ALWAYS...
 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.
</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div>

Hospice Aide I - Inpatient Unit

<div>Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at TriHealth, you&rsquo;re part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first. 
 
Location: 8240 NORTHCREEK KWOOD 
Schedule: This is a benefits eligible, part-time position. This role is expected to be scheduled 28-hours weekly and will include a rotating weekend schedule. No holidays or on-call commitments. 
Benefits: https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits* 
We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. 
 
Minimum Job Requirements:
<ul><li>High School Diploma or GED degree (Required)
</li>3 - 4 years experience in a related field (Required) 
<li>
</li></ul>Job Overview:
This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services. 
Job Responsibilities:
Answers incoming telephone lines and handles and distributes calls.
 
Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
 
Schedules patient appointments. Informs department of issues.
 
Accurately inputs patient registration information and updates patient insurance and demographic information.
 
Accepts payments and logs appropriately.
 
Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
 
Handles patient complaints and refers to manager as appropriate. 
Working Conditions:
 Climbing - Rarely
 
Hearing: Conversation - Frequently
 
Hearing: Other Sounds - Frequently
 
Kneeling - Rarely
 
Lifting &lt;10 Lbs. - Occasionally
 
Lifting &lt;50 Lbs. - Occasionally
 
Pulling - Occasionally
 
Pushing - Occasionally
 
Reaching - Occasionally
 
Sitting - Occasionally
 
Standing - Frequently
 
Stooping - Occasionally
 
Talking - Frequently
 
Use of Hands - Frequently
 
Color Vision - Frequently
 
Visual Acuity: Far - Frequently
 
Visual Acuity: Near - Consistently
 
Walking - Frequently 
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
Serve: ALWAYS&hellip;
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
</li></ul><ul><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
</li></ul><ul><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas 
</li></ul>Excel: ALWAYS&hellip;
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
</li></ul><ul><li>Offer patients and guests priority when waiting (lines, elevators)
</li></ul><ul><li>Work on improving quality, safety, and service 
</li></ul>Respect: ALWAYS&hellip;
<ul><li>Respect cultural and spiritual differences and honor individual preferences.
</li></ul><ul><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.
</li></ul><ul><li>Speak positively about my team members and other departments in front of patients and guests. 
</li></ul>Value: ALWAYS&hellip;
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.
</li></ul><ul><li>Pick up trash, ensuring the physical environment is clean and safe.
</li></ul><ul><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul></div>

Front Office Specialist - General Admin

<div>***Access Associate &ndash; Good Samaritan Western Ridge *
Make a difference every day as an Access Associate at TriHealth Good Samaritan Western Ridge. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment.
We offer career growth opportunities , a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.
**Requires 2 weeks of Full-time Day paid training in Norwood. **
 Apply today and grow your career with a team that truly values you. 
 
Location: Good Samaritan Western Ridge, 6969 Good Samaritan Drive, Cincinnati, OH, 45247 https://maps.google.com/?q=39.20351,-84.67492
Work Schedule:
* Part-time 24 hours per week
* Day shift + weekend/holiday rotation
Incentives &amp; Benefits:
*For part-time, there is a comprehensive benefits package&mdash;including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits
Job Requirements:
 
 
*High School Degree or GED
 
*Experience in fast paced customer driven environment Ability to operate multiple computer applications
 
*Excellent verbal and written skills
 
*Typing speed of 35 wpm
 
*Medical terminology required within first year of employment if not already taken
 
*1-2 years experience Customer Service 
 
Job Overview:
Performs hospital-based registration in an on-site patient facing setting. Provides excellent customer service to our internal and external customers. Internally working with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), patient throughput with patients and medical staff to obtain timely and accurate information necessary to register patients. Collects patient demographics, insurance information accurately, verifies eligibility of insurance coverage and collects copays/deposits/deductibles. Utilizes standardized scripting to ensure compliance with legal and financial requirements. Educates patients on insurance benefits, out-of-pocket costs based on Epic generated estimates and connects patients with financial assistance resources as needed. Registration duties are performed while maintaining the integrity and patient safety of patient needs while following the processes of each specific department. Including maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) wayfinding, and assisting with transportation/visitor needs. 
 
Job Responsibilities:
*Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets.
 
*Meets departmental targets for accuracy and avoiding critical errors.
 
* Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers. Demonstrates Always Behaviors and AIDET + The Promise.
 
*Follows regulatory and departmental policies for collection of data, patient safety and point of service collections.
 
 
Other job-related information:
Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, rotation of on-call. 
 
Working Conditions:
 
 
Bending - Consistently
 
Climbing - Rarely
 
Concentrating - Consistently
 
Continuous Learning - Consistently
 
Hearing: Conversation - Consistently
 
Hearing: Other Sounds - Consistently
 
Interpersonal Communication - Consistently
 
Kneeling - Consistently
 
Lifting &lt;10 Lbs. - Consistently
 
Lifting 50+ Lbs. - Rarely
 
Lifting &lt;50 Lbs. - Rarely
 
Pulling - Consistently
 
Pushing - Consistently
 
Reaching &ndash; Consistently
 
Reading - Consistently
 
Sitting - Consistently
 
Standing - Consistently
 
Stooping - Consistently
 
Talking - Consistently
 
Thinking/Reasoning - Consistently
 
Use of Hands - Consistently
 
Color Vision - Consistently
 
Visual Acuity: Far - Occasionally
 
Visual Acuity: Near - Consistently
 
Walking &ndash; Consistently
 
 
TriHealth SERVE Standards and ALWAYS Behaviors
 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
 
 
Serve: ALWAYS&hellip;
 
&bull; Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
 
&bull; Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
 
&bull; Refrain from using cell phones for personal reasons in public spaces or patient care areas
 
Excel: ALWAYS&hellip;
 
&bull; Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
 
&bull; Offer patients and guests priority when waiting (lines, elevators)
 
&bull; Work on improving quality, safety, and service
 
Respect: ALWAYS&hellip;
 
&bull; Respect cultural and spiritual differences and honor individual preferences.
 
&bull; Respect everyone&rsquo;s opinion and contribution, regardless of title/role.
 
&bull; Speak positively about my team members and other departments in front of patients and guests.
 
Value: ALWAYS&hellip;
 
&bull; Value the time of others by striving to be on time, prepared and actively participating.
 
&bull; Pick up trash, ensuring the physical environment is clean and safe.
 
&bull; Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
 
Engage: ALWAYS&hellip;
 
&bull; Acknowledge wins and frequently thank team members and others for contributions.
 
&bull; Show courtesy and compassion with customers, team members and the community</div>

Access Associate

<div><div><div><div><div><div><div>At TriHealth, Patient Transportation Techs make a meaningful impact every day.
</div><div>We&rsquo;re committed to creating an exceptional place to work and receive care&mdash;one built on strong values, teamwork, and respect. Here, you&rsquo;ll be supported by a compassionate community, grow your clinical skills, and contribute to high‑quality patient care in a trusted health system.
</div><div>Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core. 
</div><div> 
Location: Good Sam Hospital, 375 Dixmyth Ave Cincinnati, OH 45220 
</div><div></div><div>Schedule: Optional, Rotates Weekends and Holidays 
</div><div></div><div>Incentives &amp; Benefits: 
</div><div></div><div>We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
</div><div>*PRN positions not eligible for TriHealth benefits 
</div><div>Job Overview:
 
 
This position is responsible for the transportation of patients to and from various areas, including but not limited to nursing units, procedure areas, testing areas, therapy, and laboratory areas. Also provides assistance to patients arriving and departing from the hospital, specimens, supplies, medication, and other related items to appropriate hospital and clinical locations. Frequently, they may be called upon to assist in the physical movement of patients to and from bed and/or equipment. This position is expected to know and practice all basic hospital safety policies, to carry out transport and equipment assignments under general supervision, show evidence of efficient time management and sound basic knowledge of patient needs for comfort and safety during transport. Trained in CPR, and be responsible for the handling/transporting of medication.
 
 
Job Requirements:
 
 
High School Degree
 
Basic Life Support for Healthcare Providers (BLS)
 
Strong verbal communication &amp; writing skills
 
Knowledge of computers and phones
 
Ability to pass a CPR course
 
Ability to effectively use a two way radio
 
Up to 1 year experience in a related field
 
 
Job Responsibilities:
 
 
After completing an assignment accepts the next assignment on floor or in a timely manner. Does not go idle wasting time in-between runs.
 
Is always approachable while being addressed by the dispatcher/lead with other duties as assigned and clocks in/out and breaks in a timely manner.
 
Facilitate patient and supply movement within the time standard set by this department.
 
Transport patients and supplies to and from various destinations observing department policies and procedures.
 
Exhibit Service Excellence set by TriHealth and laid out in the Service Standards Agreements.
 
Acts as a good steward in terms of care and condition of equipment and supplies. Cleans and maintains equipment per departmental policy, following infection control guidelines. Works to maintain the integrity and functioning of equipment and supplies.
 
 
Other Job-Related Information:
 
 
Working Conditions:
 
 
Climbing - Occasionally
 
Hearing: Conversation - Consistently
 
Hearing: Other Sounds - Frequently
 
Kneeling - Occasionally
 
Lifting 50+ Lbs - Frequently
 
Lifting 11-50 Lbs - Consistently
 
Pulling - Consistently
 
Pushing - Consistently
 
Reaching - Consistently
 
Sitting - Occasionally
 
Standing - Consistently
 
Stooping - Consistently
 
Talking - Consistently
 
Use of Hands - Frequently
 
Color Vision - Occasionally
 
Visual Acuity: Far - Frequently
 
Visual Acuity: Near - Consistently
 
Walking - Consistently
 
 
TriHealth SERVE Standards and ALWAYS Behaviors
 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
 
 
Serve: ALWAYS&hellip;
 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;
</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas
</li></ul>Excel: ALWAYS&hellip;
 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
</li><li>Offer patients and guests priority when waiting (lines, elevators)
</li><li>Work on improving quality, safety, and service
</li></ul>Respect: ALWAYS&hellip;
 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.
</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.
</li><li>Speak positively about my team members and other departments in front of patients and guests.
</li></ul>Value: ALWAYS&hellip;
 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.
</li><li>Pick up trash, ensuring the physical environment is clean and safe.
</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
</li></ul>Engage: ALWAYS&hellip;
 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.
</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div></div></div></div></div></div>

Patient Transportation Tech - Optional

Join TriHealth Inc. and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.