Qureos Mentor

TriHealth Inc.

<div>Join Our Team as a Practice Telephonic Triage Registered Nurse! 
At TriHealth, we are driven by a shared commitment to excellence and innovation in healthcare. We believe that every test, analysis, and result plays a vital role in our mission to provide the highest standard of care to our patients. 
Join us in our mission to advance healthcare and improve lives. Apply today and be part of a team that is passionate about making a difference. 
We offer career growth opportunities, and a comprehensive benefits package. 
Location:<ul><li>
TriHealth Glenway Peds &ndash; at 6350 Glenway Ave, Cincinnati, OH 45211</li></ul> 
Work Schedule:<ul><li>
Full - Time (72 hours bi-weekly)</li><li>
Day Shift &ndash; Mon 7:45am-5:15pm, Tues 12:00pm-7:00pm, Wed OFF, Thurs 7:45am-5:15pm, &amp; Fri 7:45am-5:30pm.</li><li>
There is a weekend rotation. Saturday (every 3-4 weekend, 8am-1pm) and Sunday (every eighth or nineth 9am-12:30/1pm).</li></ul> 
Incentives &amp; Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.
https://careers.trihealth.com/what-we-offer/benefits 
Job Requirements:<ul><li>
Associate's Degree in Nursing (Required)</li><li>
2 - 3 years Clinical Nursing (Required)</li><li>
Acute Care</li><li>
Strong Computer Skills</li><li>
Ability to type and talk at the same time</li><li>
Knowledge, judgment, and skills derived from the principles of Biological, 
Physical, Behavioral, Social, and Nursing sciences.</li><li>
Registered Nurse RN - Registered Nurse - State Licensure and/or Compact State Licensure Upon Hire Required</li><li>
Basic Life Support (BLS) Upon Hire Required</li></ul> 
Job Overview:<ul><li>
The Telephonic Triage RN is responsible for providing nursing care services to assigned practice(s)/specialty(s). Completes bio-psychosocial telephonic assessment using approved clinical protocols to triage patient needs and provide best course of action or patient disposition. This role serves as a patient/caregiver advocate and acts as a communication link between the patient/caregiver, physician, pharmacy, and or hospital using approved system platforms for communication. This role has a strong working knowledge of patient needs that are emergent and require immediate attention, urgent, and non-urgent. This role utilizes best practices in documentation to ensure communication is efficient, concise, and timely. The goal is to provide first call resolution. This role understand the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.</li></ul> 
Job Responsibilities:<ul><li>
Coaching/Development: Promotes a positive work environment by working collaboratively with team members, recognizing colleagues for excellence, and participating in peer to peer coaching.</li> 
<li>
Interdisciplinary Collaboration: Manages In-Basket messages received in a timely manner. Responds to and addresses patient concerns, first call resolution, when in scope. When applicable, ensures all messages sent to providers have complete and accurate information. Implements changes in nursing practice/patient care that have resulted from quality of care activities.</li></ul> 
<ul><li>
Operations Management: Operating in &quot;Ready&quot; mode during work hours with minimum utilization of &quot;AUX/Not Ready&quot;. Goal is &lt;20% of total time staffed. Completes patient hand-offs to healthcare team/providers concisely and accurately using SBAR. Completes assigned work requirements utilizing critical thinking and clinical protocols during assessment and triage of patient call/message.</li></ul> 
<ul><li>
Patient Engagement: Utilizes key tools such as AIDET+P, HEARD Model, scripting, and workflows to create a standard patient experience across the system. Proactively handles complaints and escalates patient grievances to practice or appropriate leader. 
Quality/Safety/Satisfaction: Assesses and triages patient status via phone and EHR. Utilizes approved clinical protocols to support patient disposition or clinical advice. Reviews health maintenance and or specialists documentation/flowsheet. Provides education materials per guidelines.</li></ul> 
<ul><li>
Relationship/Culture: Performs activities that maintains specialty/department specific models of care, systems, policies, approved clinical protocols, and cultural norms that deliver superior patient care. Participates and supports collaborative relationships among the healthcare team and providers. Supports diversity and utilizes cultural competency and age appropriate care when interacting with patients and caregivers.</li></ul> 
Working Conditions: 
Bending - Occasionally 
Climbing - Occasionally 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Consistently 
Interpersonal Communication - Consistently 
Kneeling - Occasionally 
Lifting &lt;10 Lbs. - Occasionally 
Lifting &lt;50 Lbs. - Rarely 
Pulling - Occasionally 
Pushing - Occasionally 
Reaching - Consistently 
Reading - Consistently 
Sitting - Frequently 
Standing - Occasionally 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Frequently 
Visual Acuity: Far - Rarely 
Visual Acuity: Near - Consistently 
Walking - Occasionally<div> 
TriHealth SERVE Standards and ALWAYS Behaviors: 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
 
Serve: ALWAYS&hellip; 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul></div><div> 
Excel: ALWAYS&hellip; 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul></div><div> 
Respect: ALWAYS&hellip; 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul></div><div> 
Value: ALWAYS&hellip; 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul></div><div> 
Engage: ALWAYS&hellip; 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div>
Job Keywords: Registered Nurse, Nurse, Pediatrics</div>

Practice Telephonic Triage RN - Peds

<div><div>Why You&rsquo;ll Love This Role
If you&rsquo;re passionate about patient care and enjoy working independently in a community‑based setting, this role offers the opportunity to make a direct impact while maintaining a strong connection to a leading healthcare system. As an off‑site Phlebotomist at TriHealth, you&rsquo;ll support patients where they are&mdash;without the pace of an inpatient hospital environment.
LOCATION: TriHealth | Liberty Township, OH
WORK HOURS
&bull;Part Time&bull; 40 hours bi-weekly &bull; Day shift &bull; Every other Saturday rotation (9 AM to 1 PM)
Incentives &amp; Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits
Minimum Job Requirements:<ul><li>
High School Degree or GED</li><li>
1-2 years&rsquo; experience in Phlebotomy</li><li>
Formal Phlebotomy training. Phlebotomy Certification preferred</li><li>
Phlebotomy and other specimen collection techniques, including difficult venipunctures and pediatric draws</li><li>
Lab terminology, Proper specimen handling procedures</li><li>
Communication, Customer service, and Data entry skills</li></ul> 
Job Responsibilities:<ul><li>
Ability to Prioritize/Organize/Handle Quantity of Work</li><li>
Accuracy/Quality/Completeness of Work</li><li>
Complex Assignments Received/Delegated/Completed</li><li>
Judgement Skills/Problem Solving Skills</li><li>
Overall Procedure Knowledge/Quality Assurance Knowledge &ndash; including documentation as needed</li></ul><div> 
Working Conditions: 
Climbing - Frequently 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Consistently 
Interpersonal Communication - Consistently 
Kneeling - Occasionally 
Lifting &lt;10 Lbs - Consistently 
Lifting 50+ Lbs. - Occasionally 
Lifting &lt;50 Lbs. - Consistently 
Pulling - Consistently 
Pushing - Frequently 
Reaching - Consistently 
Reading - Consistently 
Sitting - Consistently 
Standing - Consistently 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Visual Acuity: Far - Consistently 
Visual Acuity: Near - Consistently 
Walking - Consistently 
 
TriHealth SERVE Standards and ALWAYS Behaviors 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
 
Serve: ALWAYS&hellip; 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul>
Excel: ALWAYS&hellip; 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul>
Respect: ALWAYS&hellip; 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul>
Value: ALWAYS&hellip; 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul>
Engage: ALWAYS&hellip; 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div></div>

Phlebotomist - Liberty Township

<div>Join TriHealth as a Phlebotomist!
Are you passionate about patient care and accuracy? In this role, you&rsquo;ll collect high-quality specimens from patients of all ages, support diagnostic testing, and serve as a vital link between the laboratory and our customers. You&rsquo;ll also assist with order entry, compliance documentation, and specimen processing to ensure timely and accurate results. If you&rsquo;re detail‑oriented and thrive in a collaborative healthcare environment, we&rsquo;d love to have you on our team!
Location: McCullough-Hyde Memorial Hospital at 110 N. Poplar St., Oxford, OH 45056
Work Hours &amp; Schedule:<ul><li>
Part time, 20 hours weekly</li><li>
Evening shift</li><li>
Weekend and Holiday rotation required</li></ul>
Incentives &amp; Benefits:
In addition to a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits
Job Requirements:<ul><li>
High School Diploma or GED or GED (Required)</li><li>
1 - 2 years' Experience in Phlebotomy (Preferred)</li><li>
Phlebotomy Trained Upon Hire (Preferred)</li></ul>
Job Overview:
In-House: This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKGs on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.
Job Responsibilities:<ul><li>
Ensure specimen integrity by obtaining patient identification, accurate data, collection and specimen collection</li><li>
Documents all information as required in expected timeframes</li><li>
Understands the importance of accuracy in all steps of the collection process and completes all work accurately and timely.</li><li>
Takes on complex tasks when asked and takes initiative to take on tasks when need arises.</li><li>
Completes work following processes and protocols for safety, confidentiality, and sample integrity</li></ul> 
Working Conditions: 
Climbing - Occasionally 
Concentrating - Consistently 
Continuous Learning - Frequently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Consistently 
Interpersonal Communication - Consistently 
Kneeling - Occasionally 
Lifting &lt;10 Lbs. - Consistently 
Lifting 50+ Lbs. - Rarely 
Lifting &lt;50 Lbs. - Occasionally 
Pulling - Occasionally 
Pushing - Occasionally 
Reaching - Consistently 
Reading - Consistently 
Sitting - Consistently 
Standing - Consistently 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Visual Acuity: Far - Consistently 
Visual Acuity: Near - Consistently 
Walking - Consistently 
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:<div>
Serve: ALWAYS... 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul></div><div>
Excel: ALWAYS... 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul></div><div>
Respect: ALWAYS... 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone's opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul></div><div>
Value: ALWAYS... 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul></div><div>
Engage: ALWAYS... 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div></div>

Phlebotomist

<div>Join our team as a phlebotomist and be a vital part of our healthcare mission. At TriHealth, you'll have the opportunity to work with patients of all ages, from infants to geriatrics, ensuring the highest quality specimens for diagnostic testing. 
As a key liaison for our laboratory, you'll make a difference every day by accurately processing physician orders and entering data into our LIS/HIS systems. We're looking for dedicated professionals who are passionate about patient care and eager to contribute to our award-winning team. 
If you have a high school degree or GED, phlebotomy certification, and 1-2 years of experience, we'd love to hear from you. Apply now and help us continue to provide exceptional healthcare to our community. 
Location: Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242 
Work Hours:<ul><li>
Full-Time, 80 hours bi-weekly</li><li>
Day shift (4:00 AM to 2:30 PM)</li><li>
4 days a week/10 hours shift</li><li>
Every other weekend and holiday rotation</li></ul> 
Incentives &amp; Benefits:
Our benefits package includes medical, dental, vision, paid time off, retirement plans, tuition reimbursement and more. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits 
Minimum Job Requirements:<ul><li>
High School Degree or GED is required</li><li>
Phlebotomy certification preferred</li><li>
1-2 years' experience in Phlebotomy preferred</li></ul> 
Job Overview:
This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKGs on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing. 
Key Responsibilities:<ul><li>
Serve as a liaison for a wide variety of laboratory customers.</li><li>
Procure quality specimens from patients across different age groups for diagnostic testing.</li><li>
Perform EKGs on outpatients as needed.</li><li>
Make and receive telephone calls to/from customers, gather data required for service and billing, answer questions, and resolve issues.</li><li>
Complete documentation to meet OIG compliance guidelines, including accurate interpretation and transcription of physician orders and LIS/HIS order entry.</li><li>
Receive incoming specimens, enter patient demographics and test orders using LIS/HIS systems, label specimens, and distribute them to the appropriate lab departments for testing.</li></ul> 
Working Conditions:<ul><li>
Climbing: Occasionally</li><li>
Concentrating: Consistently</li><li>
Continuous Learning: Frequently</li><li>
Hearing (Conversation): Consistently</li><li>
Hearing (Other Sounds): Consistently</li><li>
Interpersonal Communication: Consistently</li><li>
Kneeling: Occasionally</li><li>
Lifting &lt;10 Lbs.: Consistently</li><li>
Lifting 50+ Lbs.: Rarely</li><li>
Lifting 11-50 Lbs.: Frequently</li><li>
Pulling: Occasionally</li><li>
Pushing: Occasionally</li><li>
Reaching: Consistently</li><li>
Reading: Consistently</li><li>
Sitting: Consistently</li><li>
Standing: Consistently</li><li>
Stooping: Occasionally</li><li>
Talking: Consistently</li><li>
Thinking/Reasoning: Consistently</li><li>
Use of Hands: Consistently</li><li>
Color Vision: Consistently</li><li>
Visual Acuity (Far): Consistently</li><li>
Visual Acuity (Near): Consistently</li><li>
Walking: Consistently</li></ul> 
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
Serve: ALWAYS&hellip;<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul>
Excel: ALWAYS&hellip;<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul>
Respect: ALWAYS&hellip;<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul>
Value: ALWAYS&hellip;<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul>
Engage: ALWAYS&hellip;<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div>

<div>At TriHealth, our corporate team thrives on a service-oriented mindset grounded in inclusivity, innovation, and collaboration. We cultivate a supportive culture where every team member is valued, empowered, and given a true sense of belonging.
When you join us, you become part of a community that invests in your personal well-being and your professional future. You&rsquo;ll experience meaningful growth and development opportunities, excellent benefits, and a workplace where people actively support one another and share best practices every day.
Here, your contributions matter&mdash;and together, we make a lasting impact. 
 
Location:<ul><li>
TriHealth Norwood Forest Offices</li></ul> 
Schedule:<ul><li>
Full-time position: 80 hours bi-weekly</li><li>
Day shift</li><li>
No weekends, holidays, or on-call commitment</li></ul> 
Incentives &amp; Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
https://careers.trihealth.com/what-we-offer/benefits 
 
Minimum Job Requirements:<ul><li>
High School Diploma or GED Degree or GED (Required)</li><li>
3 - 4 years&rsquo; experience in related field (Required)</li><li>
Must be able to problem solve claim and payer issues Leadership qualities to direct the day-to-day workflows for the staff</li><li>
Other ICD-9, ICD-10, and CPT terminology (Required)</li></ul> 
Job Overview:
The Team lead for Patient Accounting primary role is to oversee and support the work of Patient Account Specialists. This individual is responsible for collaborating efforts with team members to resolve complex accounts and questions. This position serves as a day-to-day resource for the Specialists and will report to Supervisors/Managers any issues that need resolved to help facilitate claim adjudication and improve workflows. 
Job Responsibilities:<ul><li>
 Oversee the daily operations of the patient accounts department, ensuring efficient and accurate processing of all transactions, this may include all or some of the following processes: patient billing, collections, posting of all incoming payments and denials to correct patient accounts.</li><li>
Provides guidance, training, and support to ensure high-quality service and compliance with organizational policies. Identifies areas for process improvement and implement changes to enhance efficiency and effectiveness within the department. Ensures any process improvements are documented and shared. 
Consistently meets monthly productivity and quality goals set by individual department.</li><li>
Acts as a role model for professional conduct, consistently adhering to the TriHealth Way of Serving, Always Behaviors, and Trihealth policies.</li><li>
Performs additional responsibilities as directed by the supervisor to provide support and assistance to the team, this may include all or some of the following tasks: leading team huddles, rounding with team members, preparing and analyzing reports to ensure team members are following policies and procedures with billing practices, group and 1:1 training, and conducting quality reviews).</li></ul> 
Working Conditions:
Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Frequently 
Hearing: Conversation - Frequently 
Hearing: Other Sounds - 
Interpersonal Communication - Frequently 
Kneeling - Rarely 
Lifting &lt;10 Lbs. - Rarely 
Lifting 50+ Lbs. - Rarely 
Lifting &lt;50 Lbs. - Rarely 
Pulling - Rarely 
Pushing - Rarely 
Reaching - Rarely 
Reading - Consistently 
Sitting - Consistently 
Standing - Rarely 
Stooping - Rarely 
Thinking/Reasoning - Consistently 
Use of Hands - Frequently 
Color Vision - Consistently 
Walking - Occasionally 
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
Serve: ALWAYS&hellip;<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul> 
Excel: ALWAYS&hellip;<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul> 
Respect: ALWAYS&hellip;<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul> 
Value: ALWAYS&hellip;<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul> 
Engage: ALWAYS&hellip;<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div>

Lead Patient Accounting

<div><div>Join Our Team as a Clinical Documentation Specialist II! 
Join TriHealth as a Clinical Documentation Specialist II and partner with interdisciplinary teams to improve documentation accuracy, support quality outcomes, and elevate patient care. Apply today and be part of a team that is passionate about making a difference. 
We offer career growth opportunities, and a comprehensive benefits package. 
Location:<ul><li>
Remote</li><li>
This position requires in‑person attendance for scheduled onsite meetings; therefore, candidates must be located within the greater Cincinnati area.</li></ul> 
Work Schedule:<ul><li>
Full time</li><li>
Day shift</li><li>
No weekend or holiday rotation required</li></ul> 
Incentives &amp; Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.
https://careers.trihealth.com/what-we-offer/benefits 
Job Requirements:<ul><li>
Bachelor's Degree in Nursing; Business, Education, HIM,</li><li>
CCDS - Certified Clinical Documentation Specialist</li><li>
Registered Nurse</li><li>
Advanced CDI certification if available</li><li>
Computer aptitude including but not limited to electronic medical record clinical documentation software programs, Word, Excel and PowerPoint</li><li>
5-7 years experience Clinical Nursing</li><li>
2-3 years experience Clinical Documentation</li></ul> 
Job Overview:<ul><li>
The Clinical Documentation Specialist II reports to the Clinical Documentation Department Manager. This team member assists with the delivery of clinical documentation strategies within the workplace that positively impact and drive change to attain organizational goals as well as maintain documentation standards as set by government and corporate guidelines, The Clinical Documentation Specialist II requires an advanced level of knowledge and experience for the successful management of clinical education in their specialty area, quality monitoring, documentation review and the ability to communicate this knowledge to team members throughout the organization, including Medical Staff Departments. They will serve as a subject matter experts in their specialty field which includes but is not limited to preparing and presenting a minimum of two educational topics each calendar year for the benefit of the medical staff, APNs, residents and/or team members as well as being responsible for specialty specific orientation to new team members or those who need refreshers. They will participate in peer interviews and leadership opportunities such as serving on committees, leading journal club or conducting a review course for team members interested in certification. This position requires a professional who works well independently but also values team and possesses excellent communication skills.</li></ul> 
Job Responsibilities:<ul><li>
Documentation Improvement - record review rate of at least 98%. Severity clarification rate of at least 25%. DRG shift clarification rate of at least 15%. 
Provides Informal education includes sharing with team members in assigned patient care area, inpatient coding department and clinical documentation team advanced or new strategies for capturing highest level of SOI/ROM, denial prevention, and determining PSIs. Documentation of informal education with physicians, APNs, residents on documentation strategies and their importance.</li></ul><ul><li> 
Maintains specialty certification and pursue advanced CDI certification within 1 year of certification becoming available. A minimum of two formal presentations per year on pertinent advanced CDI topics at monthly team meetings, resident or medical staff meetings.</li></ul><ul><li> 
Participates in department or hospital committees such as Stroke Committee, Task Force, etc., new team member specialty orientation leader or participating as part of the peer interview team. Other options include but are not limited to leading a department journal club or participating in a minimum of 10 hours of approved community service per year.</li></ul> 
Other Job-Related Information:
This position requires excellent verbal and written communication skills as well as proficiency in the electronic medical record, clinical documentation software, word, excel and power point. Expectation is that the Clinical Documentation Specialist 2 will prepare a minimum of two educational topics to be shared with team members at staff meetings and/or physicians at staff meetings on topics related to advanced CDI. 
Working Conditions: 
Climbing - Occasionally 
Concentrating - Consistently 
Continous Learning - Consistently 
Hearing: Conversation - Occasionally 
Interpersonal Communication - Consistently 
Kneeling - Occasionally 
Lifting &lt;10 Lbs - Occasionally 
Lifting 50+ Lbs - Rarely 
Lifting 11-50 Lbs - Occasionally 
Pulling - Occasionally 
Pushing - Frequently 
Reaching - Frequently 
Reading - Consistently 
Sitting - Frequently 
Standing - Frequently 
Stooping - Occasionally 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Walking - Frequently<div> 
TriHealth SERVE Standards and ALWAYS Behaviors: 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
 
Serve: ALWAYS&hellip; 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul></div><div> 
Excel: ALWAYS&hellip; 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul></div><div> 
Respect: ALWAYS&hellip; 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul></div><div> 
Value: ALWAYS&hellip; 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul></div><div> 
Engage: ALWAYS&hellip; 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div> 
Job Keywords: Registered Nurse, Nurse, Clinical Documentation</div></div>

Clinical Documentation Specialist II

<div>Join Our Team as a Practice Telephonic Triage Registered Nurse! 
At TriHealth, we are driven by a shared commitment to excellence and innovation in healthcare. We believe that every test, analysis, and result plays a vital role in our mission to provide the highest standard of care to our patients. 
Join us in our mission to advance healthcare and improve lives. Apply today and be part of a team that is passionate about making a difference. 
We offer career growth opportunities, and a comprehensive benefits package. 
Location:<ul><li>
TriHealth Peds &ndash; at 740 W Galbraith Rd</li></ul> 
Work Schedule:<ul><li>
Part - Time (50 hours bi-weekly)</li><li>
Rotating Weekends, no holidays or on call</li><li>
Day shift</li></ul> 
Incentives &amp; Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.
https://careers.trihealth.com/what-we-offer/benefits 
Job Requirements:<ul><li>
Associate's Degree in Nursing (Required)</li><li>
2 - 3 years Clinical Nursing (Required)</li><li>
Acute Care</li><li>
Strong Computer Skills</li><li>
Ability to type and talk at the same time</li><li>
Knowledge, judgment, and skills derived from the principles of Biological, 
Physical, Behavioral, Social, and Nursing sciences.</li><li>
Registered Nurse RN - Registered Nurse - State Licensure and/or Compact State Licensure Upon Hire Required</li><li>
Basic Life Support (BLS) Upon Hire Required</li></ul> 
Job Overview:<ul><li>
The Telephonic Triage RN is responsible for providing nursing care services to assigned practice(s)/specialty(s). Completes bio-psychosocial telephonic assessment using approved clinical protocols to triage patient needs and provide best course of action or patient disposition. This role serves as a patient/caregiver advocate and acts as a communication link between the patient/caregiver, physician, pharmacy, and or hospital using approved system platforms for communication. This role has a strong working knowledge of patient needs that are emergent and require immediate attention, urgent, and non-urgent. This role utilizes best practices in documentation to ensure communication is efficient, concise, and timely. The goal is to provide first call resolution. This role understand the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.</li></ul> 
Job Responsibilities:<ul><li>
Coaching/Development: Promotes a positive work environment by working collaboratively with team members, recognizing colleagues for excellence, and participating in peer to peer coaching</li> 
<li>
Interdisciplinary Collaboration: Manages In-Basket messages received in a timely manner. Responds to and addresses patient concerns, first call resolution, when in scope. When applicable, ensures all messages sent to providers have complete and accurate information. Implements changes in nursing practice/patient care that have resulted from quality of care activities.</li></ul> 
<ul><li>
Operations Management: Operating in &quot;Ready&quot; mode during work hours with minimum utilization of &quot;AUX/Not Ready&quot;. Goal is &lt;20% of total time staffed. Completes patient hand-offs to healthcare team/providers concisely and accurately using SBAR. Completes assigned work requirements utilizing critical thinking and clinical protocols during assessment and triage of patient call/message.</li></ul> 
<ul><li>
Patient Engagement: Utilizes key tools such as AIDET+P, HEARD Model, scripting, and workflows to create a standard patient experience across the system. Proactively handles complaints and escalates patient grievances to practice or appropriate leader.</li><li>
Quality/Safety/Satisfaction: Assesses and triages patient status via phone and EHR. Utilizes approved clinical protocols to support patient disposition or clinical advice. Reviews health maintenance and or specialists documentation/flowsheet. Provides education materials per guidelines.</li></ul> 
<ul><li>
Relationship/Culture: Performs activities that maintains specialty/department specific models of care, systems, policies, approved clinical protocols, and cultural norms that deliver superior patient care. Participates and supports collaborative relationships among the healthcare team and providers. Supports diversity and utilizes cultural competency and age appropriate care when interacting with patients and caregivers.</li></ul> 
Working Conditions: 
Bending - Occasionally 
Climbing - Occasionally 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Consistently 
Interpersonal Communication - Consistently 
Kneeling - Occasionally 
Lifting &lt;10 Lbs. - Occasionally 
Lifting &lt;50 Lbs. - Rarely 
Pulling - Occasionally 
Pushing - Occasionally 
Reaching - Consistently 
Reading - Consistently 
Sitting - Frequently 
Standing - Occasionally 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Frequently 
Visual Acuity: Far - Rarely 
Visual Acuity: Near - Consistently 
Walking - Occasionally<div> 
TriHealth SERVE Standards and ALWAYS Behaviors: 
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
 
Serve: ALWAYS&hellip; 
<ul><li>Welcome everyone by making eye contact, greeting with a smile, and saying &quot;hello&quot;</li><li>Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist</li><li>Refrain from using cell phones for personal reasons in public spaces or patient care areas</li></ul></div><div> 
Excel: ALWAYS&hellip; 
<ul><li>Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met</li><li>Offer patients and guests priority when waiting (lines, elevators)</li><li>Work on improving quality, safety, and service</li></ul></div><div> 
Respect: ALWAYS&hellip; 
<ul><li>Respect cultural and spiritual differences and honor individual preferences.</li><li>Respect everyone&rsquo;s opinion and contribution, regardless of title/role.</li><li>Speak positively about my team members and other departments in front of patients and guests.</li></ul></div><div> 
Value: ALWAYS&hellip; 
<ul><li>Value the time of others by striving to be on time, prepared and actively participating.</li><li>Pick up trash, ensuring the physical environment is clean and safe.</li><li>Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</li></ul></div><div> 
Engage: ALWAYS&hellip; 
<ul><li>Acknowledge wins and frequently thank team members and others for contributions.</li><li>Show courtesy and compassion with customers, team members and the community</li></ul></div>
Job Keywords: Registered Nurse, Nurse, Practice Telephonic Triage, Pediatrics</div>

Join TriHealth Inc. and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TriHealth Inc.

About Company

Practice Telephonic Triage RN - Peds

Phlebotomist - Liberty Township

Phlebotomist

Phlebotomist

Lead Patient Accounting

Clinical Documentation Specialist II

Practice Telephonic Triage RN - Peds