Qureos Mentor

TriWest Healthcare Alliance

<div><div><div><h2 class="jobSectionHeader"><b>Profile</b></h2><div><br>
<div><div>
</div><p>We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI &amp; WY only).</p><p></p><p><br>
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.</p><p></p><p><br>
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!</p><p></p><p><b><br>
Job Summary</b></p><p></p><p>
The Provider Systems Analyst supports Provider Data Base, CRM and contract systems with Provider Services. Develops and maintains system requirements. Identifies and designs process improvement opportunities by defining and analyzing system problems. Implements testing standards and solutions to help organization operate more efficiently and effectively.</p><p></p><p><b><br>
Education &amp; Experience</b></p><p></p><div><b>
Required:</b><br>
<br>
<ul><li>Bachelor&rsquo;s degree in Business, Computer Systems Analysis, or an equivalent of education and work experience</li><li>3 years of systems analysis experience to include understanding of software design, testing, and maintenance</li><li>If supporting TRICARE contract, must be a U.S. Citizen</li><li>If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation</li><li>Experienced in interpreting business requirements and developing efficiency solutions</li></ul></div><div><b>
Preferred:</b><br>
<br>
<ul><li>Health care or provider systems application support experience</li></ul></div><p></p><p><b><br>
Key Responsibilities</b></p><p></p><ul><li>Discuss users' needs and determine vulnerabilities or areas of poor performance impacting productivity, efficiency, and accuracy.</li><li>Troubleshoot, test, and coordinate resolution of reported software defects and/or data issues while providing status to affected teams.</li><li>Translate business requirements into technical specifications and documentation, coordinating development and deployment.</li><li>Create strategies for improvement while also being proactive in evaluating application software.</li><li>Provide feedback, data mappings, and/or best practices to development teams based on existing development solutions, standard business processes, and vendor recommendations. Maintain provider system changes, improvements, testing and communications to system users.</li><li>Establish standard procedures and document system workarounds for commonly reported issues experienced by support staff.</li><li>Structure and prioritize business requirements for communication with stakeholders for review and approval.</li><li>Liaison with multiple business partners including but not limited to Application Owners, Business Analysts, Project Leads, IT and Data Management to promote collaboration of system development.</li><li>Provide subject matter expertise.</li><li>Performs other duties as assigned.</li><li>Regular and reliable attendance is required.</li></ul><p><b>
Competencies</b></p><p></p><p><b>
Commitment to Task: </b>Ability to conform to established policies and procedures; exhibits high motivation.</p><p><b>
Communication / People Skills: </b>Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.</p><p><b>
Computer Literacy: </b>Ability to use computers and related technology efficiently, with a range of skills covering levels from elementary use to programming and advanced problem solving.</p><p><b>
Coping / Flexibility: </b>Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.</p><p><b>
Information Management: </b>Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions.</p><p><b>
High Intensity Environment: </b>Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow</p><p><b>
Organizational Skills: </b>Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented</p><p><b>
Problem Solving / Analysis: </b>Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.</p><p><b>
Technical Skills: </b>Apply a logical approach to problem solving; good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail; business awareness; a methodical, investigative and inquisitive mind.</p><p></p><p><b><br>
Working Conditions</b></p><p></p><div><b>
Working Conditions:</b><br>
<br>
<ul><li>Favorable working conditions in a climate-controlled office space</li><li>Must be available to cover any work shift</li><li>Works within an office environment with minimal travel required</li></ul></div><p></p><p><br>
TriWest job postings typically include a salary range, <b>which can vary based on the specific role and location</b>, but generally this position ranges from around $83,000 to $92,000 per year.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Overview</b></h2><div><br>
<div><div>
</div><p><b>Taking Care of Our Nation&rsquo;s Heroes.
</b></p><p><b>It&rsquo;s Who We Are. It&rsquo;s What We Do.</b></p><p>
Do you have a passion for serving those who served?
</p><p><b>Join the TriWest Healthcare Alliance Team! We&rsquo;re On a Mission to Serve&reg;!</b></p><p>
Our job is to make sure that America&rsquo;s heroes get connected to health care in the community.
</p><p>At TriWest Healthcare Alliance, we&rsquo;ve proudly been on that important mission since 1996.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>We&rsquo;re more than just a health care company. We&rsquo;re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:</p><ul><li>
Medical, Dental and Vision Coverage</li><li>
Paid time off</li><li>
401(k) Retirement Savings Plan (with matching)</li><li>
Short-term and long-term disability, basic life, and accidental death and dismemberment insurance</li><li>
Tuition reimbursement</li><li>
Paid volunteer time</li></ul><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p>TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.</p></div></div></div></div></div><p></p>

Provider Systems Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Profile</b></h2><div><br>
<div><div>
</div><p>We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI &amp; WY only).</p><p></p><p><br>
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.</p><p></p><p><br>
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!</p><p></p><p><b><br>
Job Summary</b></p><p></p><p>
The primary responsibility of the Performance Briefing Analyst will be to support the Performance Management department with a wide range of written and visual briefing materials. This is a highly visible role that works with individuals throughout the company including senior leadership, operational leaders, and subject matter experts (SMEs) to compile, edit, review, and produce executive-level presentations. Work products vary from contract-required briefings, internal performance updates, leadership decks, and performance summary reports. Must be able to synthesize material from multiple sources into one cohesive, accurate, and visually aligned format.</p><p></p><p><b><br>
Education &amp; Experience</b></p><p></p><div><b>
Required:</b><br>
<br>
<ul><li>Bachelor&rsquo;s degree from an accredited college or university</li><li>U.S. Citizenship</li><li>Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation</li><li>Experience conducting internal and external research to ensure accuracy/consistency of documentation and use of proper terminology</li><li>Strong working knowledge or experience with Microsoft Office products, including Word, Excel, PowerPoint, Teams and SharePoint</li><li>Meticulous attention to detail and effective professional work products</li><li>Ability to develop templates and provide formatting/desktop publishing for work products</li></ul>
&bull; Minimum of three years of experience gathering, analyzing, and composing technical information &bull; Experience developing executive-level briefing materials and performance summaries for internal and external stakeholders &bull; Ability to create associated graphics, charts, tables, appendices, and other information in support of written materials &bull; Demonstrated ability to coordinate across teams and synthesize large volumes of data into clear, actionable visuals and messages</div><div><b>
Preferred:</b><br>
<br>
<ul><li>Familiarity with contract deliverables, performance reporting, or healthcare operations (Defense Health Agency (DHA), Veterans Health Administration (VHA), or Federal contracts preferred)</li><li>Experience writing, reviewing, and editing requirements and specifications for Federal contracts</li></ul></div><p></p><p><b><br>
Key Responsibilities</b></p><p></p><ul><li>Conduct research and ensure the use of proper technical terminology.</li><li>Interview subject matter experts to draft responses in a concise and logical manner that meets requirements.</li><li>Translate technical information to clear, readable documents to be used by technical and non-technical personnel.</li><li>Organize material and write descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology.</li><li>Develop, write, and edit functional descriptions, specifications, special reports, or any other customer deliverables and documents.</li><li>Learn the business content and contract requirements. Organize work products, communicate and collaborate with team members and meet deadlines.</li><li>Collaborates with department leaders, subject matter experts, and other internal partners to gather information and thoroughly understand existing processes or requirements, as well as upcoming changes.</li><li>Maintains a clear understanding of Government contracts, as they relate to CCN and T-5.</li><li>Drafts and revises performance specific content and briefings related to enterprise operational processes, contract and procedural changes, training materials, job aids, bulletins, functional procedures, workflows, templates, and other internal and external communications specific to briefings.</li></ul><div><ul><li><br>
Develops and produces executive-level briefing materials, including routine and ad hoc presentations for internal leadership, the Board of Directors, and Government partners such as DHA and VA.</li><li>Facilitates pre-briefing coordination and post-briefing follow-up including meeting minutes, action item tracking, and revision of materials based on stakeholder input.</li><li>Ensures timely submission and high-quality delivery of all performance briefings and supports continuous improvement of briefing templates and processes.</li></ul></div><p></p><p><b><br>
Competencies</b></p><p></p><p><b>
Commitment to Task: </b>Ability to conform to established policies and procedures; exhibit high motivation. Sense of ownership and pride in your performance and its impact on TriWest&rsquo;s success.</p><p><b>
Communication / People Skills: </b>Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.</p><p><b>
Computer Literacy: </b>Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, social media, analytics software, SEO tools and department software applications.</p><p><b>
Coping / Flexibility: </b>Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.</p><p><b>
Creativity / Innovation: </b>Ability to develop unique and novel solutions to problems; view change as necessary.</p><p><b>
Independent Thinking / Self-Initiative: </b>Ability to interpret performance data and translate key insights into digestible and impactful visual summaries.</p><p><b>
Information Management: </b>Strong focus on precision in data validation, formatting, and presentation to ensure quality and consistency in deliverables.</p><p><b>
High Intensity Environment: </b>Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.</p><p><b>
Multi-Tasking / Time Management: </b>Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.</p><p><b>
Organizational Skills: </b>Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.</p><p><b>
Problem Solving / Analysis: </b>Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.</p><p><b>
Team-Building / Team Player: </b>Demonstrated ability to coordinate with multiple departments and subject matter experts to align content, resolve discrepancies, and ensure message consistency.</p><p><b>
Technical Skills: </b>Expert in critical thinking, problem solving, collaboration skills, and ability to present and sell solutions to various stakeholders.</p><p></p><p><b><br>
Working Conditions</b></p><p></p><div><b>
Working Conditions:</b><br>
<br>
<ul><li>Standard work schedule, with occasional weekend or nighttime work</li><li>Extensive computer work with prolonged sitting</li></ul></div><p></p><p><br>
TriWest job postings typically include a salary range, <b>which can vary based on the specific role and location</b>, but generally this position ranges from around $72,000 to $80,000 per year.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Overview</b></h2><div><br>
<div><div>
</div><p><b>Taking Care of Our Nation&rsquo;s Heroes.
</b></p><p><b>It&rsquo;s Who We Are. It&rsquo;s What We Do.</b></p><p>
Do you have a passion for serving those who served?
</p><p><b>Join the TriWest Healthcare Alliance Team! We&rsquo;re On a Mission to Serve&reg;!</b></p><p>
Our job is to make sure that America&rsquo;s heroes get connected to health care in the community.
</p><p>At TriWest Healthcare Alliance, we&rsquo;ve proudly been on that important mission since 1996.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>We&rsquo;re more than just a health care company. We&rsquo;re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:</p><ul><li>
Medical, Dental and Vision Coverage</li><li>
Paid time off</li><li>
401(k) Retirement Savings Plan (with matching)</li><li>
Short-term and long-term disability, basic life, and accidental death and dismemberment insurance</li><li>
Tuition reimbursement</li><li>
Paid volunteer time</li></ul><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p>TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.</p></div></div></div></div></div><p></p>

Performance Briefing Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Profile</b></h2><div><br>
<div><div>
</div><div>We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI &amp; WY only).</div><div></div><div><br>
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.</div><div></div><div><br>
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!</div><p></p><p><b><br>
Job Summary</b></p><p></p><p>
The Manager of Data Operations is responsible for ensuring the reliability, accuracy, and availability of data across the enterprise. This role leads a team that manages the execution, monitoring, and optimization of data pipelines, analytics workloads, and ad-hoc data requests. The manager serves as a bridge between data engineering, analytics, and business stakeholders to ensure timely, high-quality data delivery for operational and strategic needs.</p><p></p><p><b><br>
Education &amp; Experience</b></p><p></p><div><b>
Required:</b><br>
<br>
<ul><li>Bachelor's degree in Computer Science, Business, or a related field, or equivalent experience</li><li>U.S. Citizen</li><li>Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation</li><li>7+ years of experience in data engineering, analytics operations, or related roles</li><li>3+ years of experience formally leading data teams or managing data operations</li><li>Proficiency with SQL, Python, and at least one modern data platform (Azure, AWS, GCP)</li><li>Strong understanding ETL/ELT tools (ADF, Databricks, Snowflake, Airflow, or similar)</li><li>Strong understanding of BI and analytics tools (Power BI, Tableau, or similar)</li><li>Familiarity with CI/CD, DevOps, and data workflow automation concepts</li><li>Excellent communication skills, with the ability to manage technical and non-technical stakeholders</li></ul></div><div><b>
Preferred:</b><br>
<br>
<ul><li>Experience working in high volume data throughput environment with 24x7 processing</li><li>Experience with Healthcare data</li><li>Experience with Cloud based systems, preferably Azure</li><li>Knowledge of SQLServer and Snowflake</li></ul></div><p></p><p><b><br>
Key Responsibilities</b></p><p></p><div>
Operational Management<br>
<ul><li>Oversee daily data operations, including job execution, monitoring, and incident response across cloud and on-prem platforms.</li><li>Maintain data pipelines that support enterprise reporting, dashboards, and analytics use cases.</li><li>Ensure reliability and timeliness of recurring data loads, extracts, and transformations.</li><li>Manage SLAs and uptime for data delivery across multiple systems and domains. Ad-Hoc Data Support</li><li>Coordinate and prioritize ad-hoc data and reporting requests from business units.</li><li>Ensure proper intake, tracking, and fulfillment of one-off or urgent data needs.</li><li>Partner with Data Engineering and Analytics teams to balance ad-hoc and scheduled workloads.</li><li>Establish repeatable processes to convert frequent ad-hoc requests into automated or self-service solutions. Leadership &amp; Team Development</li><li>Lead a team of data engineers and data analysts.</li><li>Provide mentoring, coaching, and performance management.</li><li>Foster collaboration between Operations, Engineering, and Analytics teams.</li><li>Promote a culture of ownership, reliability, and continuous improvement.</li></ul></div><div>
Process, Automation &amp; Optimization<br>
<ul><li>Implement tools and processes for pipeline orchestration, alerting, and error handling.</li><li>Drive automation to reduce manual effort and improve data delivery efficiency.</li><li>Collaborate with Data Architecture and Governance to enforce standards and best practices.</li><li>Contribute to capacity planning, change control, and release management. Data Quality &amp; Governance</li><li>Partner with Data Governance and Quality teams to ensure accuracy and integrity of critical datasets.</li><li>Develop and enforce operational documentation, runbooks, and escalation processes.</li><li>Support audits, compliance reviews, and data retention policies.</li><li>Performs other duties as assigned.</li><li>Regular and reliable attendance is required.</li><li>As needed, assist with application development.</li></ul></div><p></p><p><b><br>
Competencies</b></p><p></p><p><b>
Communication / People Skills: </b>Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.</p><p><b>
Computer Literacy: </b>Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.</p><p><b>
Creativity / Innovation: </b>Ability to develop unique and novel solutions to problems; view change as necessary.</p><p><b>
Empathy / Customer Service: </b>Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.</p><p><b>
Independent Thinking / Self-Initiative: </b>Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.</p><p><b>
Leadership: </b>Successfully manage different styles of employees; provide clear direction and effective coaching.</p><p><b>
Organizational Skills: </b>Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.</p><p><b>
Problem Solving / Analysis: </b>Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.</p><p><b>
Team-Building / Team Player: </b>Influence the actions and opinions of others in a positive direction and build group commitment.</p><p><b>
Technical Skills: </b>In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support.</p><p></p><p><b><br>
Working Conditions</b></p><p></p><div><b>
Working Conditions:</b><br>
<br>
<ul><li>Works non-regular hours as required</li><li>On-call rotation to provide technical support to end users for urgent needs</li><li>Works within a standard office environment, with minimal travel</li><li>Extensive computer work with long periods of sitting</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Overview</b></h2><div><br>
<div><div>
</div><p><b>Taking Care of Our Nation&rsquo;s Heroes.
</b></p><p><b>It&rsquo;s Who We Are. It&rsquo;s What We Do.</b></p><p>
Do you have a passion for serving those who served?
</p><p><b>Join the TriWest Healthcare Alliance Team! We&rsquo;re On a Mission to Serve&reg;!</b></p><p>
Our job is to make sure that America&rsquo;s heroes get connected to health care in the community.
</p><p>At TriWest Healthcare Alliance, we&rsquo;ve proudly been on that important mission since 1996.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>We&rsquo;re more than just a health care company. We&rsquo;re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:</p><ul><li>
Medical, Dental and Vision Coverage</li><li>
Paid time off</li><li>
401(k) Retirement Savings Plan (with matching)</li><li>
Short-term and long-term disability, basic life, and accidental death and dismemberment insurance</li><li>
Tuition reimbursement</li><li>
Paid volunteer time</li></ul><div>
TriWest job postings typically include a salary range, <b>which can vary based on the specific role and location</b>, but generally this position ranges from around $152,000 - $163,000 per year.</div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p>TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.</p></div></div></div></div></div><p></p>

Manager, Data Operations (Data Analytics & Reporting)

Join TriWest Healthcare Alliance and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TriWest Healthcare Alliance

About Company

Provider Systems Analyst

Performance Briefing Analyst

Manager, Data Operations (Data Analytics & Reporting)