Qureos Mentor

Trimark USA

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com
 
Why you’ll love it here!
 + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
 + 401k
 + Community Service Day
 + CFSP Prep Certification Program
 
TriMark is GROWING its Service Team! Incredible opportunity to advance in your career as the Service function continues to grow!
 
Portal-to-Portal Pay: Compensation begins from the moment you leave your home until you return.
 401(k) Matching Program: Supporting your long-term financial goals with company-matched contributions.
 Performance-Based Bonus Programs: Opportunities to earn additional income based on individual and team achievements.
 Manufacturer-Sponsored Onsite Training: Hands-on technical training directly from leading equipment manufacturers.
 Internal Career Growth: A strong focus on promoting from within and supporting professional advancement.
 On-Call Bonus Pay: Additional compensation for after-hours availability and support.
 EPA Certification: TriMark will pay for your EPA certification.
 
POSITION SUMMARY: 
<ul>
<li>The Service Technician reports to the Senior Service Technician</li>
<li>Located in San Francisco, CA or Sacramento, CA</li>
<li>Full-Time</li>
<li>Remote</li>
</ul>
The Service Technician is responsible for providing intermediate-level service, repair, and installation of foodservice equipment at customer locations. This role requires strong customer interaction skills, technical expertise, and the ability to work independently. This position offer an incentive plan, compensation from door to door and a tuition reimbursement program that can be used for certifications that may be needed to grow into a Senior Service Technician position.
 
ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 
<ul>
<li>Equipment Service:</li>
<li>Complete on-site repair and maintenance limited to: standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full on-call rotation</li>
<li>Run intermediate troubleshooting and test tasks</li>
<li>Survey safety devices and equipment on a regular basis</li>
<li>Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service</li>
<li>Independently work on customers' foodservice equipment.</li>
<li>Perform intermediate-level equipment and accessory installations.</li>
<li>Repair and Maintenance:</li>
<li>Inspect food service equipment for the purpose of ensuring safety</li>
<li>Identify necessary repairs and provides ongoing preventative maintenance</li>
<li>Inventory Management:</li>
<li>Manage and maintain proper equipment, parts inventory, and tools on the service vehicle.</li>
<li>Maintain and take periodic inventory of parts, materials and components as directed.</li>
<li>Communication:</li>
<li>Provide timely and detailed service reports via assigned tablet.</li>
<li>Reach out to Senior Service Techs for troubleshooting or assistance periodically.</li>
<li>Use field automation systems (i.e., tablets, cell phones, etc.).</li>
<li>Customer Interaction:</li>
<li>Provide professional service and customer support during service calls and installations.</li>
<li>Comprehend customer requirements, build positive relationships, and take appropriate actions.</li>
<li>Safety and Compliance:</li>
<li>Operate vehicles in a safe manner.</li>
<li>Use appropriate personal protective equipment (PPE).</li>
<li>Documentation:</li>
<li>Read and interpret equipment manuals for required maintenance and service.</li>
<li>Maintain and take periodic inventory of parts, materials, and components as directed.</li>
<li>Additional Responsibilities:</li>
<li>Inform management regarding intermediate procedures and/or status of work orders.</li>
<li>Help in other jobs as needed.</li>
<li>Perform other related duties as required and assigned.</li>
</ul>
COMPETENCIES: 
<ul>
<li>Advanced communication skills with the ability to converse with customers and all levels of management.</li>
<li>Ability to work independently and multitask effectively.</li>
<li>Excellent phone etiquette, verbal, written, and interpersonal skills.</li>
<li>Confident presentation skills to convey information to groups of customers when needed.</li>
<li>Ability to troubleshoot, test, repair, and service foodservice equipment.</li>
</ul>
QUALIFICATIONS & EXPERIENCE: 
<ul>
<li>High School diploma or equivalent</li>
<li>1 – 2 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment, or equivalent military or practical experience.</li>
<li>Successful completion of an accredited Technical/Trade school preferred, with a minimum of one-year hands-on experience in commercial refrigeration.</li>
<li>Intermediate computer skills.</li>
<li>EPA certifications of Level 1 & 2 minimum; universal preferred.</li>
<li>Capability to work flexible shifts and to adapt to changing work schedules.</li>
<li>Ability to successfully pass a background check post offer acceptance.</li>
</ul>
PHYSICAL REQUIREMENTS: 
<ul>
<li>Ability to lift 75 pounds.</li>
<li>Bend or twist body.</li>
<li>Use hands to handle, control or feel objects, tools. or controls.</li>
<li>Stand for long periods of time.</li>
<li>Keep or regain their balance.</li>
<li>Kneel, stoop, crouch, or crawl.</li>
</ul>
#MKIndeed
 
The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.
 
In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
 
TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.
 
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
 
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com

Refrigeration Service Technician - Northern CA

Chefs’ Toys(a TriMark Company)
 
Since our founding in 1988, great people have proven to be a fundamental ingredient in the recipe for our success. Our business philosophy is to treat everyone with respect including customers, suppliers, and of course our terrific employees. As part of TriMark USA which is one of the country’s largest providers of foodservice equipment & supplies, Chefs’ Toys has 12 retail stores across California, an eCommerce platform, and a large delivery & installation fleet. We have some of the best and brightest career-minded foodservice professionals in the industry, many of whom are trained in the culinary arts. If you have a passion for food and love a great working environment where hard work is rewarded, you'll fit in nicely at Chefs' Toys.
 
Why you’ll love it here!
 + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
 + 401k
 + Community Service Day
 + Spotlight Awards
 + National Sales Excellence Awards
 + CFSP Prep Certification Program
 
POSITION SUMMARY: 
<ul>
<li>The Human Resources Business Partner reports to the President, Chefs' Toys with a dotted line into the Vice President of Human Resources</li>
<li>Located in Irvine, CA</li>
<li>Full-Time</li>
<li>Hybrid</li>
<li>Multi-Location Retail Experience preferred</li>
<li>30%-40% Travel throughout California</li>
</ul>
The Human Resources Business Partner (HRBP) serves as a strategic partner to Chefs' Toys leadership providing expertise and guidance on all aspects of human resources management. The HRBP collaborates closely with business leaders to align HR initiatives with business objectives, drive organizational effectiveness, and support the development and retention of talent. This partner will lead the implementation of performance management programs for store and outside sales teams. This role requires expertise in California law including Safety and Leave Management.
 
ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 
<ul>
<li>Strategic Business Partner:</li>
<li>Partner with business leaders to understand their strategic objectives, challenges, and talent needs.</li>
<li>Provide guidance and support on HR-related matters, including workforce planning, organizational design, talent management, performance management and employee engagement.</li>
<li>Talent Acquisition & Management:</li>
<li>Work closely with hiring managers to identify staffing needs and develop recruitment strategies.</li>
<li>Participate in the selection process, conduct interviews, and assist in making hiring decisions.</li>
<li>Support onboarding and orientation programs to ensure a smooth transition for new hires.</li>
<li>Employee Relations & Performance Management:</li>
<li>Provide coaching and guidance to managers on employee relations issues, performance management, and disciplinary actions.</li>
<li>Assist in resolving workplace conflicts, grievances, and other employee-related issues in a fair and consistent manner.</li>
<li>Implement the performance management process by providing training, tools, and resources to managers and employees.</li>
<li>Training & Development:</li>
<li>Identify training and development needs within the organization and collaborate with HR and business leaders to develop and implement training programs.</li>
<li>Support career development initiatives, succession planning, and talent management efforts to build a high-performing workforce.</li>
<li>HR Policy & Compliance:</li>
<li>Ensure compliance with federal, state, and local employment laws and regulations.</li>
<li>Interpret and communicate HR policies, procedures, and programs to managers and employees.</li>
<li>Conduct investigations and audits as needed to address compliance issues and mitigate risks.</li>
<li>Employee Engagement & Retention:</li>
<li>Partner with business leaders to foster a positive work environment and promote employee engagement and satisfaction.</li>
<li>Develop and implement initiatives to enhance employee morale, motivation, and retention.</li>
<li>Leave of Absence:</li>
<li>Serve as the primary point of contact for employees and managers regarding all leave of absence (LOA) matters.</li>
<li>Administer and coordinate all types of employee leaves, including FMLA, ADA, personal leave, medical leave, parental leave, military leave, and other statutory or company-sponsored leaves.</li>
<li>Ensure compliance with federal, state, and local leave laws, as well as company policies.</li>
<li>Process LOA requests and documentation in a timely and accurate manner.</li>
</ul>
COMPETENCIES: 
<ul>
<li>Strategic thinking and business acumen.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Problem-solving and decision-making abilities.</li>
<li>Coaching and mentoring skills.</li>
<li>Project management and organizational skills.</li>
<li>Expert knowledge of California HR laws and regulations.</li>
</ul>
QUALIFICATIONS & EXPERIENCE: 
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent military or practical experience.</li>
<li>3+ years of progressive HR experience, including experience as an HRBP or equivalent role.</li>
<li>Multi-location retail experience preferred.</li>
<li>Experience implementing performance management programs with an emphasis on selling culture.</li>
<li>HR certification (e.g., PHR, SHRM-CP) preferred but not required.</li>
<li>Experience working in a fast-paced, dynamic environment with multiple stakeholders.</li>
<li>Ability to successfully pass a background check post offer acceptance.</li>
</ul>
#PMIndeed
 
The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.
 
In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
 
TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.
 
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
 Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, pleasecontact recruitment@trimarkusa.com

Human Resources Business Partner

Join Trimark USA and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Trimark USA

ABOUT_COMPANY

Refrigeration Service Technician - Northern CA

Human Resources Business Partner