Abrar Admin

Trinity Health - IHA

<div><div><div><div>POSITION DESCRIPTION:
Assists in the examination and treatment of patients by tracking patient information, documenting the medical record, assisting with in-office procedures and testing, administering medications and providing patient and caregiver education. Duties are performed under the oversight and direction of professional clinical staff and providers as outlined in the Clinical Support Staff Scope of Practice document. 

MA I ESSENTIAL JOB FUNCTIONS:
For those MA I&rsquo;s working in Workplace Health, please see additional &ldquo;ESSENTIAL JOB FUNCTIONS FOR THOSE MA I&rsquo;s WORKING IN WORKPLACE HEALTH:&rdquo; section below.
<div><ul><li>Greets and courteously escorts patient and other guests to examination room.</li></ul>
<ul><li>Determines and documents reason for the visit; utilizes critical thinking skills within the scope of the role to assess if patient information requires higher level follow up.</li></ul>
<ul><li>Performs initial response screening following protocols approved by supervising healthcare provider (i.e., physician, nurse practitioner, physician assistant, nurse midwife); obtains information from patient to complete appropriate EMR template(s) to update patient history.</li></ul>
<ul><li>Obtains patient vital signs and accurately documents information in patient EMR file; including vital signs, such as pulse rate, temperature, blood pressure, height and weight; calculates and documents BMI.</li></ul>
<ul><li>Directly enters medication, laboratory and radiology orders into the electronic medical record per state, local and professional guidelines.
</li></ul><ul><li>Performs diagnostic tests as directed by healthcare provider. May operate equipment to administer routine diagnostic tests.</li></ul>
<ul><li>Performs basic Gaps in Care.
</li></ul><ul><li>Credentialed MAs will perform TB testing.
</li></ul><ul><li>Tracks and informs patient of laboratory/diagnostic test results as directed by provider and according to IHA/office protocols; communicates with patient regarding provider instructions based on test results received.
</li></ul><ul><li>Administers prescribed medications and facilitates prescription renewals as directed by healthcare provider.</li></ul>
<ul><li>Performs general specimen collection duties (including blood, urine, throat swabs, etc.) and/or assists with other office procedures/surgeries as required; during the performance of these duties adheres to all IHA specified policies, procedures and safety precautions.</li></ul>
<ul><li>Participates in disease management programs under supervision of Care Manager and/or Nurse Manager.</li></ul>
<ul><li>Actively works to improve practice performance on Quality incentives including but not limited to Provider Dashboard, PCMH, and Health Plan incentives such as BCN Physician Recognition Program, BCBSM Clinical Quality and Priority Health Physician Improvement Plan.</li></ul>
<ul><li>Provides patient/family education as directed by healthcare provider.</li></ul>
<ul><li>Takes and relays accurate, comprehensive, dated and signed messages in a timely manner.</li></ul>
<ul><li>Serves as liaison between patient and healthcare provider when necessary. Ensures timely and courteous follow-up regarding patient questions.</li></ul>
<ul><li>Attends required meetings and participates in committees as requested.</li></ul>
<ul><li>Supports other offices, attends meetings and training as assigned.
</li></ul><ul><li>Performs other duties as assigned and works within the scope of MA certification.</li></ul></div> 

ESSENTIAL JOB FUNCTIONS FOR THOSE MA I&rsquo;s WORKING IN WORKPLACE HEALTH:
<div><ul><li>Performs all Essential Functions of the Medical Receptionist I job description.
</li></ul><ul><li>Performs drug and alcohol testing including, but not limited to, Breath and Urine testing per Department of Transportation rules and regulations.</li></ul>
<ul><li>Performs FIT testing.</li></ul></div> 

ORGANIZATIONAL EXPECTATIONS:
<div><ul><li>Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of Trinity Health Medical Group.</li></ul>
<ul><li>Must be able to work effectively as a member of the clinical care team.
</li></ul><ul><li>Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.</li></ul>
<ul><li>Successfully completes all relevant organizational training and adheres to Trinity Health Medical Group standard of care as outlined in the Trinity Health Code of Conduct.</li></ul>
<ul><li>Maintains knowledge of and complies with Trinity Health Medical Group standards, policies and procedures.</li></ul>
<ul><li>Maintains general knowledge of Trinity Health Medical Group office services and in the use of all relevant office equipment, computer and manual systems.</li></ul>
<ul><li>Maintains strict confidentiality in compliance with Trinity Health Medical Group and HIPAA guidelines.</li></ul>
<ul><li>Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.</li></ul>
<ul><li>Uses resources efficiently.
</li></ul><ul><li>If applicable, responsible for ongoing professional development &ndash; maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.</li></ul> 
</div>
MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position. 
ESSENTIAL QUALIFICATIONS:
EDUCATION: High School Diploma or GED. Successful completion of accredited/approved:
<ul><li>MA program and MA Externship;</li>
<li>MA Internship;</li>
<li>Emergency Medical Technician (EMT) program;</li>
<li>Paramedic program; or
</li><li>Certified Athletic Trainer.
</li></ul>If credentialed, maintains current MA Re-Certification CEUs. 
CREDENTIALS/LICENSURE:
MA-Non-Credentialed I: MA eligible to attain Medical Assistant Certification is desired, or EMT with current/active license in the State of Michigan, or Paramedic following successful completion of the National Registry Paramedic Exam and/or holds a current/active license in the State of Michigan. Valid CPR certification.
MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies:
<ul><li>American Association of Medical Assistants (CMA)</li>
<li>American Medical Technologists (RMA)</li>
<li>National Center for Competency Testing (NCMA)</li>
<li>National Healthcareer Association (CCMA)</li>
<li>National Association of Health Professionals (NRCMA)</li>
<li>American Medical Certification Association (CMAC)</li></ul> 

For those MA I&rsquo;s working in Workplace Health, the following additional certifications are required:
<ul><li>DOT Drug Screen Collector, and
</li><li>DOT Breath Alcohol Technician</li></ul> 

MINIMUM EXPERIENCE: 0-1 year previous clinical experience or equivalent combination of education and experience preferred. In absence of completed MA Program/Externship/Internship, must have 2+ years&rsquo; clinical experience providing clinical support in community-based clinic and be subject to standardized testing and evaluation of clinical skills. 
 POSITION REQUIREMENTS (ABILITIES &amp; SKILLS):
<div><ul><li>Ability to perform all NEO Basic Competencies.</li></ul>
<ul><li>Ability to perform all Medical Receptionist I Essential Functions.
</li></ul><ul><li>Ability to work Mode of Work, which is onsite.
</li></ul><ul><li>Demonstrated competency in obtaining accurate patient vital statistics (height, weight, blood pressure, temperature, etc.) and patient health history.</li></ul>
<ul><li>Ability to be subject to standardized testing and evaluation of clinical skills.</li></ul>
<ul><li>Proficient/knowledgeable in medical terminology.</li></ul>
<ul><li>Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job.</li></ul>
<ul><li>Excellent communication skills in both written and verbal forms, including proper phone etiquette.</li></ul>
<ul><li>Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.</li></ul>
<ul><li>Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, vendors, family members, outside customers and community groups.
</li></ul><ul><li>Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.</li></ul>
<ul><li>Good organizational and time management skills to effectively juggle multiple priorities, time constraints and ever-changing medical situations.</li></ul>
<ul><li>Ability to exercise sound judgement and problem-solving skills.</li></ul>
<ul><li>Ability to perform mathematical calculations needed during the course of performing basic job duties, i.e.: calculating proper dosages for immunizations.</li></ul>
<ul><li>Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.</li></ul>
<ul><li>Ability to handle patient and organizational information in a confidential manner.</li></ul>
<ul><li>Ability to monitor, organize, stock, prepare and keep exam rooms clean; maintain medical supply inventory in clinical areas.
</li></ul><ul><li>Ability to travel to other office/practice sites and meeting and training locations.
</li></ul><ul><li>Successful completion of IHA competency-based program within introductory and training period.</li></ul> 
</div>
MINIMUM PHYSICAL EXPECTATIONS:
<div><ul><li>The MODE of Work for this position is onsite.
</li></ul><ul><li>Physical activity that often requires keyboarding, phone work and charting.</li></ul>
<ul><li>Physical activity that often requires time working on a computer.</li></ul>
<ul><li>Physical activity that often requires lifting over 50 lbs.</li></ul>
<ul><li>Physical activity that often requires handling and lifting patients, walking, bending, stooping, reaching, climbing, kneeling and/or twisting.
</li></ul><ul><li>Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.</li></ul>
<ul><li>Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus.
</li></ul><ul><li>Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.</li></ul>
<ul><li>Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.</li></ul></div> 

MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.</div> 
</div>
</div> 
Location: Surgery &middot; Nursing 
Schedule: Full Time, 40 hours</div>

Medical Assistant (MA) Or Student Nurse

<div><div><div>POSITION DESCRIPTION:
Assists in the examination and treatment of patients by tracking patient information, documenting the medical record, assisting with in-office procedures and testing, administering medications and providing patient and caregiver education. Duties are performed under the oversight and direction of professional clinical staff and providers as outlined in the Clinical Support Staff Scope of Practice document. 

MA I ESSENTIAL JOB FUNCTIONS:
For those MA I&rsquo;s working in Workplace Health, please see additional &ldquo;ESSENTIAL JOB FUNCTIONS FOR THOSE MA I&rsquo;s WORKING IN WORKPLACE HEALTH:&rdquo; section below.
<div><ul><li>Greets and courteously escorts patient and other guests to examination room.</li></ul>
<ul><li>Determines and documents reason for the visit; utilizes critical thinking skills within the scope of the role to assess if patient information requires higher level follow up.</li></ul>
<ul><li>Performs initial response screening following protocols approved by supervising healthcare provider (i.e., physician, nurse practitioner, physician assistant, nurse midwife); obtains information from patient to complete appropriate EMR template(s) to update patient history.</li></ul>
<ul><li>Obtains patient vital signs and accurately documents information in patient EMR file; including vital signs, such as pulse rate, temperature, blood pressure, height and weight; calculates and documents BMI.</li></ul>
<ul><li>Directly enters medication, laboratory and radiology orders into the electronic medical record per state, local and professional guidelines.
</li></ul><ul><li>Performs diagnostic tests as directed by healthcare provider. May operate equipment to administer routine diagnostic tests.</li></ul>
<ul><li>Performs basic Gaps in Care.
</li></ul><ul><li>Credentialed MAs will perform TB testing.
</li></ul><ul><li>Tracks and informs patient of laboratory/diagnostic test results as directed by provider and according to IHA/office protocols; communicates with patient regarding provider instructions based on test results received.
</li></ul><ul><li>Administers prescribed medications and facilitates prescription renewals as directed by healthcare provider.</li></ul>
<ul><li>Performs general specimen collection duties (including blood, urine, throat swabs, etc.) and/or assists with other office procedures/surgeries as required; during the performance of these duties adheres to all IHA specified policies, procedures and safety precautions.</li></ul>
<ul><li>Participates in disease management programs under supervision of Care Manager and/or Nurse Manager.</li></ul>
<ul><li>Actively works to improve practice performance on Quality incentives including but not limited to Provider Dashboard, PCMH, and Health Plan incentives such as BCN Physician Recognition Program, BCBSM Clinical Quality and Priority Health Physician Improvement Plan.</li></ul>
<ul><li>Provides patient/family education as directed by healthcare provider.</li></ul>
<ul><li>Takes and relays accurate, comprehensive, dated and signed messages in a timely manner.</li></ul>
<ul><li>Serves as liaison between patient and healthcare provider when necessary. Ensures timely and courteous follow-up regarding patient questions.</li></ul>
<ul><li>Attends required meetings and participates in committees as requested.</li></ul>
<ul><li>Supports other offices, attends meetings and training as assigned.
</li></ul><ul><li>Performs other duties as assigned and works within the scope of MA certification.</li></ul></div> 

ESSENTIAL JOB FUNCTIONS FOR THOSE MA I&rsquo;s WORKING IN WORKPLACE HEALTH:
<div><ul><li>Performs all Essential Functions of the Medical Receptionist I job description.
</li></ul><ul><li>Performs drug and alcohol testing including, but not limited to, Breath and Urine testing per Department of Transportation rules and regulations.</li></ul>
<ul><li>Performs FIT testing.</li></ul></div> 

ORGANIZATIONAL EXPECTATIONS:
<div><ul><li>Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of Trinity Health Medical Group.</li></ul>
<ul><li>Must be able to work effectively as a member of the clinical care team.
</li></ul><ul><li>Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.</li></ul>
<ul><li>Successfully completes all relevant organizational training and adheres to Trinity Health Medical Group standard of care as outlined in the Trinity Health Code of Conduct.</li></ul>
<ul><li>Maintains knowledge of and complies with Trinity Health Medical Group standards, policies and procedures.</li></ul>
<ul><li>Maintains general knowledge of Trinity Health Medical Group office services and in the use of all relevant office equipment, computer and manual systems.</li></ul>
<ul><li>Maintains strict confidentiality in compliance with Trinity Health Medical Group and HIPAA guidelines.</li></ul>
<ul><li>Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.</li></ul>
<ul><li>Uses resources efficiently.
</li></ul><ul><li>If applicable, responsible for ongoing professional development &ndash; maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.</li></ul> 
</div>
MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position. 
ESSENTIAL QUALIFICATIONS:
EDUCATION: High School Diploma or GED. Successful completion of accredited/approved:
<ul><li>MA program and MA Externship;</li>
<li>MA Internship;</li>
<li>Emergency Medical Technician (EMT) program;</li>
<li>Paramedic program; or
</li><li>Certified Athletic Trainer.
</li></ul>If credentialed, maintains current MA Re-Certification CEUs. 
CREDENTIALS/LICENSURE:
MA-Non-Credentialed I: MA eligible to attain Medical Assistant Certification is desired, or EMT with current/active license in the State of Michigan, or Paramedic following successful completion of the National Registry Paramedic Exam and/or holds a current/active license in the State of Michigan. Valid CPR certification.
MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies:
<ul><li>American Association of Medical Assistants (CMA)</li>
<li>American Medical Technologists (RMA)</li>
<li>National Center for Competency Testing (NCMA)</li>
<li>National Healthcareer Association (CCMA)</li>
<li>National Association of Health Professionals (NRCMA)</li>
<li>American Medical Certification Association (CMAC)</li></ul> 

For those MA I&rsquo;s working in Workplace Health, the following additional certifications are required:
<ul><li>DOT Drug Screen Collector, and
</li><li>DOT Breath Alcohol Technician</li></ul> 

MINIMUM EXPERIENCE: 0-1 year previous clinical experience or equivalent combination of education and experience preferred. In absence of completed MA Program/Externship/Internship, must have 2+ years&rsquo; clinical experience providing clinical support in community-based clinic and be subject to standardized testing and evaluation of clinical skills. 
 POSITION REQUIREMENTS (ABILITIES &amp; SKILLS):
<div><ul><li>Ability to perform all NEO Basic Competencies.</li></ul>
<ul><li>Ability to perform all Medical Receptionist I Essential Functions.
</li></ul><ul><li>Ability to work Mode of Work, which is onsite.
</li></ul><ul><li>Demonstrated competency in obtaining accurate patient vital statistics (height, weight, blood pressure, temperature, etc.) and patient health history.</li></ul>
<ul><li>Ability to be subject to standardized testing and evaluation of clinical skills.</li></ul>
<ul><li>Proficient/knowledgeable in medical terminology.</li></ul>
<ul><li>Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job.</li></ul>
<ul><li>Excellent communication skills in both written and verbal forms, including proper phone etiquette.</li></ul>
<ul><li>Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.</li></ul>
<ul><li>Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, vendors, family members, outside customers and community groups.
</li></ul><ul><li>Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.</li></ul>
<ul><li>Good organizational and time management skills to effectively juggle multiple priorities, time constraints and ever-changing medical situations.</li></ul>
<ul><li>Ability to exercise sound judgement and problem-solving skills.</li></ul>
<ul><li>Ability to perform mathematical calculations needed during the course of performing basic job duties, i.e.: calculating proper dosages for immunizations.</li></ul>
<ul><li>Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.</li></ul>
<ul><li>Ability to handle patient and organizational information in a confidential manner.</li></ul>
<ul><li>Ability to monitor, organize, stock, prepare and keep exam rooms clean; maintain medical supply inventory in clinical areas.
</li></ul><ul><li>Ability to travel to other office/practice sites and meeting and training locations.
</li></ul><ul><li>Successful completion of IHA competency-based program within introductory and training period.</li></ul> 
</div>
MINIMUM PHYSICAL EXPECTATIONS:
<div><ul><li>The MODE of Work for this position is onsite.
</li></ul><ul><li>Physical activity that often requires keyboarding, phone work and charting.</li></ul>
<ul><li>Physical activity that often requires time working on a computer.</li></ul>
<ul><li>Physical activity that often requires lifting over 50 lbs.</li></ul>
<ul><li>Physical activity that often requires handling and lifting patients, walking, bending, stooping, reaching, climbing, kneeling and/or twisting.
</li></ul><ul><li>Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.</li></ul>
<ul><li>Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus.
</li></ul><ul><li>Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.</li></ul>
<ul><li>Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.</li></ul></div> 

MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.</div> 
</div> 
Location: OB/GYN &middot; Nursing 
Schedule: Part Time, 24 hours</div>

Medical Assistant (MA)

<div><div><div>POSITION DESCRIPTION:
The EHR Analyst I&rsquo;s primary job responsibilities are to train IHA staff and resolve customer tickets. The EHR Analyst I is also an ambassador of the EHR system to end-users and provides information about workflows, processes and system functionality. Other key responsibilities include creating and updating training materials, conducting site visits, performing chart corrections, and providing go-live support. 

ESSENTIAL JOB FUNCTIONS:
<div><ul><li>Serves as a liaison between staff and IT professionals to facilitate a common understanding of the clinical standards and process improvement activities across multidisciplinary teams, throughout the lifecycle of clinical systems implementations and maintenance activities. Follows established processes and mechanisms that obtain and respond to clinician feedback.
</li></ul><ul><li>Ensures organizational needs are adequately addressed, business objectives are represented and that decisions regarding system development/process changes are viable for the IHA culture/environment.</li></ul>
<ul><li>Performs site visits to assigned practices to assess current-state workflows and opportunities for further education and training.</li></ul>
<ul><li>Provides support to customers in numerous ways, including but not limited to: addressing and resolving tickets assigned to the EHR Training and Optimization team, providing go-live support for new or transitioning practices, performing chart corrections, and resolving declined orders.</li></ul>
<ul><li>Conducts general educational sessions for staff related to new and existing systems and processes, including EHR implementations.</li></ul>
<ul><li>Delivers course content in a way that meets course objectives and adult learning principals; anticipates areas of difficulty and/or questions and quickly adapts training to meet the needs of students. Provides feedback to students to ensure learning objectives are met and knowledge transfer has occurred. Illustrates the impact of personal health records, patient-supplied data, patient portals and other patient-enabling technologies on clinical care.
</li></ul><ul><li>Develops training materials, classroom handouts, instructional materials, job aids, manuals, videos or others as necessary; ensures training materials are adaptable to various learning environments (classroom, remote training, etc.).</li></ul>
<ul><li>Periodically and systematically updates training materials to ensure that they reflect changes with respect to feedback provided through the evaluation process, input received at meetings or from other sources recommending change or improvements to support an effective training program.</li></ul>
<ul><li>Conveys information regarding the system and its impact on existing standards, processes and forms in such a way as to gain consensus for new ways of doing business and support to effectively implement those decisions.</li></ul>
<ul><li>Supports integration of quality improvement and safety-enhancing methodologies and tools in order to improve workflow processes, changes in health information technology, regulations, standards and evidence in a healthcare setting.
</li></ul><ul><li>Applies knowledge, data, information and workflow for the support of evidence-based models for health information technology solutions.
</li></ul><ul><li>Attends focus groups and meetings as needed to strategize workflow issues.
</li></ul><ul><li>Supports other offices, attends meetings and training as assigned.
</li></ul><ul><li>Performs other duties as assigned.</li></ul></div> 

ORGANIZATIONAL EXPECTATIONS:
<div><ul><li>Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.</li></ul>
<ul><li>Must be able to work effectively as a member of the Information Systems team.
</li></ul><ul><li>Successfully completes IHA&rsquo;s &ldquo;The Customer&rdquo; training and adheres to IHA&rsquo;s standard of promptly providing a high level of service and respect to internal or external customers.</li></ul>
<ul><li>Maintains knowledge of and complies with IHA standards, policies and procedures.</li></ul>
<ul><li>Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.</li></ul>
<ul><li>Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.</li></ul>
<ul><li>Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respect cultural differences.</li></ul>
<ul><li>Uses resources efficiently.
</li></ul><ul><li>Responsible for ongoing professional development &ndash; maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.</li></ul> 
</div>
MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position. 
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor&rsquo;s degree or equivalent education and experience in health care or information technology.
CREDENTIALS/LICENSURE: Credentialed Medical Assistant (CMA, RMA, NCMA) or RHIT (Registered Health Information Technician) preferred.
MINIMUM EXPERIENCE: 1-3 years&rsquo; relevant work experience preferred utilizing EHR (Epic preferred) in a medical practice environment, with strong preference for IHA office experience. 

POSITION REQUIREMENTS (ABILITIES &amp; SKILLS):
<div><ul><li>Maintains a working knowledge of applicable Federal, State and local laws and regulations.
</li></ul><ul><li>Maintains up-to-date knowledge of trends and advances in the field of Healthcare Informatics and related hardware and software technology, clinical practices, regulatory standards and organizational direction.</li></ul>
<ul><li>Familiarity with information systems, clinical software and other computer applications.</li></ul>
<ul><li>Understands system requirements and advocates for development requests with health information technology systems where appropriate.</li></ul>
<ul><li>Models teamwork within the analyst team and the Information Systems Department; demonstrates the ability to operate in a collaborative, shared leadership environment.</li></ul>
<ul><li>Utilizes professional standards of care, scientific evidence and practice to evaluate health care programs across the care continuum.
</li></ul><ul><li>Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records/templates, Microsoft Office (Outlook, Word, Excel), e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job.</li></ul>
<ul><li>Excellent communication skills in both written and verbal forms, including proper phone etiquette and ability to actively listen. Ability to read, understand and respond to detailed written and oral instructions.
</li></ul><ul><li>Ability to speak before groups of people, either in-person or virtually, and apply consultative skills to work effectively within assigned areas of the organization</li></ul>
<ul><li>Ability to recommend findings to administration and/or share information among staff members.
</li></ul><ul><li>Competent level of understanding and application of adult learning principles and training methodologies.</li></ul>
<ul><li>Demonstrates initiative and excellent follow through to ensure resolution of open items.</li></ul>
<ul><li>Ability to exercise sound judgement and problem-solving skills.</li></ul>
<ul><li>Ability to troubleshoot problems and questions from end-users and provide resolution and requested information.</li></ul>
<ul><li>Ability to research, evaluate and analyze alternatives to reach issue resolution.</li></ul>
<ul><li>Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, vendors and the general public.
</li></ul><ul><li>Good organizational and time management skills to effectively juggle multiple priorities, time constraints and deadlines.</li></ul>
<ul><li>Ability to travel to other office/practice sites and meeting and training locations.
</li></ul><ul><li>Successful completion of IHA competency-based program within introductory and training period.</li></ul></div> 

MINIMUM PHYSICAL EXPECTATIONS:
<div><ul><li>Physical activity that often requires keyboarding and phone work.</li></ul>
<ul><li>Physical activity that often requires time working on a computer and sitting.</li></ul>
<ul><li>Physical activity that often requires walking, bending, stooping, reaching and/or twisting.
</li></ul><ul><li>Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs.</li></ul>
<ul><li>Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus.
</li></ul><ul><li>Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.</li></ul>
<ul><li>Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.</li></ul>
<ul><li>Ability to operate a vehicle or gain transportation to multiple locations.</li></ul></div> 

MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in both an office environment and in a medical facility and requires regular walking to various locations around the hospital/clinic. It involves frequent interruptions, competing priorities and significant interaction with people which can be stressful at times.</div> 
</div> 
Location: Central &middot; Information Systems 
Schedule: Full Time, 40 Hours</div>

EHR Clinical Analyst I - Onsite in Ann Arbor, MI

Join Trinity Health - IHA and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Trinity Health - IHA

About Company

Medical Assistant (MA) Or Student Nurse

Medical Assistant (MA)

EHR Clinical Analyst I - Onsite in Ann Arbor, MI