Qureos Mentor

TRM Labs

<div><h2 class="jobSectionHeader">Build a Safer World.</h2>
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.<h2 class="jobSectionHeader">
About the Role</h2>
The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team runs an integrated targeting workflow &mdash; taking legal process, fusing on-chain and off-chain data, and delivering actionable intelligence to partners.
As Investigations Manager, you will lead the all-source investigators who run that flywheel every day.
This is a management role for an operator. You will not carry your own caseload &mdash; but you will not be removed from the work either. We are looking for someone close enough to the tradecraft to direct it, review it, and drive it to an outcome. Someone at their best when a team of capable people needs aligning behind a single thread, rather than when a report needs writing.<div> 
</div><h2 class="jobSectionHeader">
The Impact You Will Have</h2><ul><li>
Run the team. You will manage a team of 5&ndash;15+ all-source investigators &mdash; this is a growing team. 1:1s, career-pathing, performance pulses, and growth feedback at TRM Manager standard. You convert priorities from department leadership into investigator workload and escalate cleanly when something exceeds team-level scope. You are joining a capable team building a new capability, and your first job is to invest in it properly: understand where each investigator wants to grow, give them the feedback and the opportunities to get there, and back your people when it counts. The reason your investigators stay and grow is you.</li><li>
Drive the flywheel's throughput. Manage the operational cadence of legal process on-chain/off-chain fusion targeting at high volume. Clear blockers, balance surge windows against a sustainable pace, and close the loop with stakeholders.</li><li>
Own work-product quality. Be the credible QC layer on every target package, attribution write-up, and legal-process return leaving the team &mdash; defensible, prioritized, and actionable. Our work gets tested by people outside TRM, so &quot;good enough internally&quot; is not the standard.</li><li>
Hire and develop. Source actively alongside the recruiter, run thoughtful interview loops, and own end-to-end onboarding. When the team needs to grow, or when automation shifts the analyst-to-volume ratio, you write the headcount case.</li><li>
Translate impact outward. Partner with engineering on tooling, legal on process, and partners on perishable leads, prosecutorial referrals, and joint disruption operations.</li><li>
Lead from alongside. Every TRM manager is close to the work. You know it well enough to review it, unblock it, and step in during a surge &mdash; without owning a caseload of your own.</li></ul><div> 
</div><h2 class="jobSectionHeader">
What We're Looking For</h2><ul><li>
You are a people manager. Around 3+ years leading a team, with specific examples of both: a high performer you recognized and accelerated, and someone who was not meeting the bar whom you addressed directly. Continuous feedback, career-pathing, and performance management are practiced habits rather than edge cases. This is the thing we care most about.</li><li>
You are an operator, not an observer. You have taken a body of information and driven it to a real-world outcome, not produced reports about it. You know how to go and find the intelligence &mdash; or how to make sure your team leads are doing what it takes to find it &mdash; and you expect a way forward, not a summary.</li><li>
Your work has been tested by outsiders. You have produced or supervised packages held to an external standard: adjudicated by DOJ or OFAC, or defensible in front of a court. Work where a claim had to survive challenge from someone with no stake in your conclusion, and every line had to be justified.</li><li>
Illicit-finance investigative background. You have run complex financial crime investigations &mdash; scams, fraud, sanctions, extortion, money laundering. The crime type matters less to us than how you work a case.</li><li>
Network mapping. You can build an understanding of how a network actually operates and what the total picture looks like, rather than a catalogue of isolated events.</li><li>
AI fluency (required). You use AI in your own work today, and you have a clear view of where it genuinely accelerates intelligence work and where human judgment has to stay in the loop. Beyond your own use, we are looking for someone who can set the standard for a team: what baseline competency looks like, how you tell whether an AI initiative is actually improving outcomes, and when to stop investing in one. If your environment limited the tools you could use, tell us &mdash; we account for that.</li><li>
Legal-process fluency. Working-level familiarity with subpoenas, warrants, preservation requests, and other formal investigative processes. You do not need to be a lawyer; you need to understand how high-quality investigative documentation supports downstream action.</li><li>
Strong written communication and stakeholder presence. You are comfortable briefing government audiences at both ends of the range &mdash; working-level federal partners and senior stakeholders &mdash; as well as TRM leadership, on case outcomes and team throughput.</li><li>
Fully remote, US-based. Expect 15&ndash;25% travel, unevenly distributed: some months nothing, some months a concentrated sprint or a DC-based working session.</li><li>
US Citizenship required; ability to obtain public trust may be required.</li></ul><h2 class="jobSectionHeader">
Nice-to-Have</h2><ul><li>
Crypto or on-chain experience. A genuine advantage, and useful beyond your own work: our investigators come in with a range of blockchain depth, and a manager who is fluent can build development paths that widen their options across TRM. But we teach on-chain tradecraft &mdash; we cannot teach the operator's instinct.</li><li>
Scam-ecosystem familiarity. Direct experience with pig butchering operations, romance fraud networks, scam-compound infrastructure, or investment-scam networks. It will shorten your ramp considerably, but the team knows this ecosystem well and can bring you up to speed on it.</li></ul><h2 class="jobSectionHeader">
About the Team</h2><ul><li>
The Scam Disruption team operates within TRM's Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners.</li><li>
Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment.</li><li>
High autonomy, high standards, low bureaucracy &mdash; you work directly with engineers, analysts, legal counterparts, and the partners who depend on the team's output.</li></ul><div> 
</div><h2 class="jobSectionHeader">
Team Operating Rhythms</h2><ul><li>
Weekly 1:1s with direct reports</li><li>
Weekly team sync covering active work, throughput, and escalations</li><li>
6-week performance pulse cycle across the team</li><li>
Quarterly career-pathing conversations and Areas of Responsibility audits</li><li>
Primary time-zone overlap: US Eastern / Central</li><li>
Surge availability expected during time-sensitive disruption windows</li></ul><div> 
</div><h2 class="jobSectionHeader">
Join Our Mission</h2>
We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you&rsquo;re excited by TRM&rsquo;s mission but don&rsquo;t check every box, apply anyway.<div></div> 
Build to protect civilization. Let&rsquo;s do it together.<h3 class="jobSectionHeader">
Life at TRM</h3>
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:<ul><li>
Priorities and targets to change quickly as we experiment and iterate</li><li>
Work that often requires operating with a high degree of ambiguity</li><li>
A high level of personal ownership and accountability</li><li>
Close collaboration across teams and functions</li><li>
Frequent, high-touch communication</li><li>
Creative problem solving and out-of-the-box thinking</li><li>
A pace that rewards urgency, adaptability, and outcomes</li></ul>
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like<div> 
</div><h3 class="jobSectionHeader">
AI Fluency at TRM</h3>
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:<ul><li>
Accelerate repeatable workflows</li><li>
Structure and solve problems</li><li>
Improve output quality</li><li>
Increase speed and leverage</li></ul>
You will be evaluated on applied AI fluency during the interview process.<h3 class="jobSectionHeader">
Leadership Principles</h3>
We hire and grow against three leadership principles. They&rsquo;re the standards for how we operate, treat each other, and make decisions.<ul><li>
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment &ndash; test, ship, measure, and iterate quickly.</li><li>
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.</li><li>
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset &mdash; giving and receiving feedback to make the team stronger.</li></ul><h3 class="jobSectionHeader">
Join our Mission</h3>
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you&rsquo;re excited by TRM&rsquo;s mission but don&rsquo;t check every box, we encourage you to apply &mdash; we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.<h3 class="jobSectionHeader">
Privacy Policy and Additional Information</h3>
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.<h3 class="jobSectionHeader">
Recruitment agencies</h3>
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.<h3 class="jobSectionHeader">
Learn More: Company Values | Interviewing | FAQs</h3>
Compensation Range: $190K - $230K</div>

Manager, All Source Investigations (US-only)

<div><h2 class="jobSectionHeader">Build a Safer World.</h2>
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a member of the Global Investigations team, you will conduct ad hoc investigations and time-sensitive blockchain analysis for TRM's public and private sector partners, and develop solutions that let TRM scale its investigative capability rapidly and effectively. You'll work alongside experienced blockchain intelligence experts, engineers, and data scientists to deliver cutting-edge support to TRM's clients.
The impact you will have:<ul><li>
Investigate complex cases involving phishing, blockchain exploits, hacks, terrorism finance, account takeovers, scams, money laundering, ransomware, and other illicit use of blockchain technology.</li><li>
Produce insightful reports and deliver them in writing and in briefings to TRM's customers.</li><li>
Conduct long-term research on key categories of on-chain crime, turning it into intelligence TRM's partners can act on.</li><li>
Support sensitive and complex investigations for TRM's public and private sector partners.</li><li>
Proactively identify, build, and manage relationships with industry partners to add new sources of attribution to TRM's pipeline at scale.</li></ul>
What we're looking for:<ul><li>
Practical experience with virtual currencies and blockchain analysis; motivated to learn about new on-chain typologies as they emerge.</li><li>
3-5+ years combined experience as an investigator or analyst, private or public sector.</li><li>
Experience briefing senior stakeholders within an organization.</li><li>
Ability to structure ambiguous problems and prioritize the most critical issues.</li><li>
Experience in seizing stablecoins.</li><li>
Comfort using AI tools to accelerate research and pattern identification, while retaining ownership of final investigative judgment.</li><li>
Comfort operating in a fast-paced environment where priorities shift quickly.</li></ul>
About the Team:<ul><li>
The Global Investigations team is made up of experienced investigators who reliably work independently while staying closely connected to the team. This role suits someone with a strong crypto-investigations and LE background who can lead from a long-term, intentional perspective, not just execute tasks.</li><li>
A top candidate will be stretched by the caliber of the team and the ambiguity of the cases: novel on-chain typologies, adversarial actors, and time pressure from active investigations.</li></ul>
Team Operating Rhythms:<ul><li>
Daily Schedule: This team generally maintains standard business hours within their respective local timezones.</li><li>
Collaboration: Team members are expected to coordinate across global timezones to ensure seamless hand-offs and coverage for time-sensitive investigations.</li></ul>
On-Call Responsibilities<ul><li>
On-call schedule: Participates in a formal on-call rotation to provide 24/7 coverage for high-priority events, including hacks, LE support, and other time sensitive matters.</li><li>
On-call frequency: Rotation occurs on a weekly basis. Additionally, team members may be required to respond to unique, unscheduled events on weekends as needed.</li></ul>
Learn about TRM Speed in this position:<ul><li>
Reacts rapidly to the movement of funds during an active investigation to preserve the trail before it goes cold.</li><li>
Supports other teams on unforeseen, time-sensitive issues within the same business day.</li><li>
Continuously ramps on new on-chain typologies as they emerge, sharing findings with the team within the same week.</li></ul><h3 class="jobSectionHeader">
Life at TRM</h3>
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:<ul><li>
Priorities and targets to change quickly as we experiment and iterate</li><li>
Work that often requires operating with a high degree of ambiguity</li><li>
A high level of personal ownership and accountability</li><li>
Close collaboration across teams and functions</li><li>
Frequent, high-touch communication</li><li>
Creative problem solving and out-of-the-box thinking</li><li>
A pace that rewards urgency, adaptability, and outcomes</li></ul>
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like<div> 
</div><h3 class="jobSectionHeader">
AI Fluency at TRM</h3>
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:<ul><li>
Accelerate repeatable workflows</li><li>
Structure and solve problems</li><li>
Improve output quality</li><li>
Increase speed and leverage</li></ul>
You will be evaluated on applied AI fluency during the interview process.<h3 class="jobSectionHeader">
Leadership Principles</h3>
We hire and grow against three leadership principles. They&rsquo;re the standards for how we operate, treat each other, and make decisions.<ul><li>
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment &ndash; test, ship, measure, and iterate quickly.</li><li>
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.</li><li>
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset &mdash; giving and receiving feedback to make the team stronger.</li></ul><h3 class="jobSectionHeader">
Join our Mission</h3>
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you&rsquo;re excited by TRM&rsquo;s mission but don&rsquo;t check every box, we encourage you to apply &mdash; we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.<h3 class="jobSectionHeader">
Privacy Policy and Additional Information</h3>
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.<h3 class="jobSectionHeader">
Recruitment agencies</h3>
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.<h3 class="jobSectionHeader">
Learn More: Company Values | Interviewing | FAQs</h3></div>

Global Investigator

<div><h2 class="jobSectionHeader">Build a Safer World.</h2>
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Sales Account Director will join a team driving TRM&rsquo;s go-to-market strategy in the EMEA Private Sector market. This is a high-paced role, with a large volume of accounts that move quickly across diverse markets and regulatory environments.
We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers. This person will be knowledgeable about blockchain intelligence and digital assets, and feel comfortable navigating complex, multi-country processes to close six and seven-figure deals.<h3 class="jobSectionHeader">
The impact you will have:</h3><ul><li>
Connect with current and net new key stakeholders within your EMEA territory and identify what matters to them: potential mission applications, budget holders, decision-makers, influencers, and process owners.</li><li>
Spearhead the implementation of blockchain intelligence into customer workflows, driving towards an intimate understanding of how EMEA customers apply TRM&rsquo;s tooling and data to proactively improve their success.</li><li>
Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, and expansions.</li><li>
Create and execute strategic plans for your territory to ensure company goals are met across key revenue and churn metrics while also uncovering new growth opportunities in diverse EMEA markets.</li><li>
Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process&mdash;from demonstrations to trials to customer advisory sessions and innovation workshops.</li><li>
Proactively gather and prioritize customer feedback and champion it within TRM.</li><li>
Develop a roster of happy customers across the region who will refer new prospects, champion TRM, and provide crucial feedback.</li></ul><h3 class="jobSectionHeader">
What we&rsquo;re looking for:</h3><ul><li>
At least 6+ years of experience selling SaaS products, or 2 years&rsquo; experience accompanied with expert customer domain and mission knowledge and a background in consulting.</li><li>
Experience with virtual currencies, applications, and their use in financial networks.</li><li>
Strong knowledge of crypto-native organizations as well as their workflows, procurement processes, and organizational structures, particularly in EMEA.</li><li>
Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives.</li><li>
Familiarity with the European AML regulatory framework (e.g., 5AMLD, MiCA, FATF guidelines) and its application in financial institutions and fintechs.</li><li>
A knack for storytelling&mdash;you understand customer needs and can build and convey compelling value propositions.</li><li>
Ability to operate a large volume of accounts that develop quickly.</li><li>
Excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over customer happiness, meeting new contacts within accounts, and closing deals.</li><li>
Adaptable&mdash;goals can change fast. You anticipate and react quickly.</li><li>
Autonomous&mdash;you own what you work on, move fast, and get things done.</li><li>
Excellent communication skills to convey complex ideas effectively.</li><li>
Collaborative&mdash;you thrive working cross-functionally and across diverse cultures and organizational levels.</li></ul>
About the Team:<ul><li>
Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.</li><li>
Our team predominantly operates in the UAE GMT timezone, with some members in UK &amp; Europe. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek.</li></ul>
Learn about TRM Speed in this position:<ul><li>
Rapid Opportunity Assessment: You'll swiftly qualify or disqualify opportunities to ensure a strong, future-focused pipeline. Your goal is to add more than $500k in qualified pipeline each month, targeting next quarter and beyond.</li><li>
Sales Campaigns: You'll develop two new sales campaigns each month to accelerate pipeline growth, with a focus on generating in-quarter opportunities.</li><li>
Strategic Sales Planning: You'll regularly update and evaluate a strategic sales plan for all Tier 1 current customers and identify potential Tier 1 prospects on a monthly basis.</li></ul><h3 class="jobSectionHeader">
Life at TRM</h3>
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:<ul><li>
Priorities and targets to change quickly as we experiment and iterate</li><li>
Work that often requires operating with a high degree of ambiguity</li><li>
A high level of personal ownership and accountability</li><li>
Close collaboration across teams and functions</li><li>
Frequent, high-touch communication</li><li>
Creative problem solving and out-of-the-box thinking</li><li>
A pace that rewards urgency, adaptability, and outcomes</li></ul>
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like<div> 
</div><h3 class="jobSectionHeader">
AI Fluency at TRM</h3>
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:<ul><li>
Accelerate repeatable workflows</li><li>
Structure and solve problems</li><li>
Improve output quality</li><li>
Increase speed and leverage</li></ul>
You will be evaluated on applied AI fluency during the interview process.<h3 class="jobSectionHeader">
Leadership Principles</h3>
We hire and grow against three leadership principles. They&rsquo;re the standards for how we operate, treat each other, and make decisions.<ul><li>
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment &ndash; test, ship, measure, and iterate quickly.</li><li>
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.</li><li>
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset &mdash; giving and receiving feedback to make the team stronger.</li></ul><h3 class="jobSectionHeader">
Join our Mission</h3>
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you&rsquo;re excited by TRM&rsquo;s mission but don&rsquo;t check every box, we encourage you to apply &mdash; we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.<h3 class="jobSectionHeader">
Privacy Policy and Additional Information</h3>
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.<h3 class="jobSectionHeader">
Recruitment agencies</h3>
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.<h3 class="jobSectionHeader">
Learn More: Company Values | Interviewing | FAQs</h3></div>

Account Director, Crypto (EMEA)

<div><h2 class="jobSectionHeader">Build a Safer World.</h2>
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM Labs, we&rsquo;re on a mission to build the best blockchain intelligence on earth &mdash; and we&rsquo;re looking for a seasoned Data Science Manager to lead the charge on one of our most foundational initiatives: connecting blockchain activity to real-world entities with unmatched precision and scale. This team tackles one of the most challenging and high-impact problems in blockchain analytics &mdash; combining intelligence, data science, and applied machine learning. The role is a unique blend of technical leadership, product strategy, and people management &mdash; perfect for someone who thrives in ambiguity and wants to shape how the world understands what&rsquo;s happening on-chain.
The impact you will have:<ul><li>Lead and mentor a high-performing data science team operating at the intersection of blockchain, intelligence, and machine learning &mdash; balancing individual execution with strategic vision.</li><li>Drive technical innovation across a diverse stack (e.g., Airflow, BigQuery, Kafka, Python), ensuring our data models and pipelines scale with quality and precision.</li><li>Collaborate cross-functionally with engineering, product, and intelligence teams to transform raw blockchain data into insights that power TRM&rsquo;s products and customer experiences.</li><li>Help make TRM the market leader in blockchain Attribution, setting new standards for accuracy, trust, and usability in blockchain data.</li><li>Recruit, develop, and retain top talent &mdash; and play a critical role in growing the team&rsquo;s technical and product maturity.</li></ul>
What we&rsquo;re looking for:<ul><li>Technical depth: You&rsquo;ve led data science teams in complex, ambiguous environments, and can operate across the stack &mdash; from debugging DAGs to modeling strategy.</li><li>Product sense: You understand customer problems deeply and can shape product direction through data and experimentation.</li><li>Hands-on leadership: You&rsquo;re not just a people manager. You stay close to the work, unblock your team, and lead by example.</li><li>Curiosity &amp; growth mindset: You&rsquo;re energized by novel problems, seek truth through data, and thrive in fast-paced, scrappy environments.</li><li>Strong communicator: You make your thinking legible &mdash; to engineers, PMs, and executives &mdash; and influence through clarity, not volume.</li></ul>
Minimum qualifications:<ul><li>4+ years of experience managing data science or ML teams.</li><li>Proven experience with large-scale data systems (e.g., BigQuery, Snowflake).</li><li>Strong programming skills in Python and familiarity with production code practices (git, testing, notebooks).</li><li>Bachelor&rsquo;s degree or higher in a quantitative field (CS, Stats, Physics, Engineering). Advanced degree preferred.</li></ul>
About the team:<ul><li>A team of ~8 DSists , fully remote, with regular async and synchronous collaboration.</li><li>High-trust, fast-moving, and relentlessly curious &mdash; we work at the bleeding edge of blockchain intelligence.</li><li>US time zones preferred; at least 6 hours overlap with US Eastern time required.</li><li>On-call responsibilities rotate every ~2 months.</li></ul>
Examples of TRM Speed in this position<ul><li>
Understands the importance of customer-facing incidents (if and when they occur). Is willing to push the boundaries of a simple work day if an incident arises to ensure the issue is mitigated. e.g. A customer incident starts around 4:45PM on a Thursday. Is able to engage, rally support, and manage resolution of the incident even when it bleeds into non-9-to-5 work time.<ul><li>
Also understands that incident prevention is squarely in the control and ownership of engineering &amp; DS leadership and correctly prioritizes the type of work to prevent customer incidents. &ldquo;Project Zero&rdquo; - prioritize high-quality, long-term fixes to incident issues.</li></ul></li><li>
Effectively uses AI and self-driven investigation to understand the capabilities and boundaries of partner team infrastructure.<ul><li>
The answer to &ldquo;can we display a new type of swap&rdquo; can be answered 100% by a savvy individual with help from AI.</li><li>
Used AI tools to rapidly solve a UI issue with same-chain-swaps signatures. When testing, we discovered the UI wasn't showing funds flow lines as expected. After initially considering pulling the product feature, or looping in product engineering and product management, I used Codex to identify the exact line of code causing the issue in an unfamiliar codebase. This allowed us to ask a targeted question to the right teams, resulting in a same-day fix.</li></ul></li></ul>
The following represents the expected range of compensation for this role:<ul><li>
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.</li><li>
The estimated base salary range for this role is $210,000 - $230,000</li><li>
Additionally, this role may be eligible to participate in TRM&rsquo;s equity plan.</li><li>
Please note &ndash; we factor in the different costs for geographies outside the United States.</li></ul><h3 class="jobSectionHeader">
Life at TRM</h3>
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:<ul><li>
Priorities and targets to change quickly as we experiment and iterate</li><li>
Work that often requires operating with a high degree of ambiguity</li><li>
A high level of personal ownership and accountability</li><li>
Close collaboration across teams and functions</li><li>
Frequent, high-touch communication</li><li>
Creative problem solving and out-of-the-box thinking</li><li>
A pace that rewards urgency, adaptability, and outcomes</li></ul>
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like<div> 
</div><h3 class="jobSectionHeader">
AI Fluency at TRM</h3>
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:<ul><li>
Accelerate repeatable workflows</li><li>
Structure and solve problems</li><li>
Improve output quality</li><li>
Increase speed and leverage</li></ul>
You will be evaluated on applied AI fluency during the interview process.<h3 class="jobSectionHeader">
Leadership Principles</h3>
We hire and grow against three leadership principles. They&rsquo;re the standards for how we operate, treat each other, and make decisions.<ul><li>
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment &ndash; test, ship, measure, and iterate quickly.</li><li>
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.</li><li>
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset &mdash; giving and receiving feedback to make the team stronger.</li></ul><h3 class="jobSectionHeader">
Join our Mission</h3>
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you&rsquo;re excited by TRM&rsquo;s mission but don&rsquo;t check every box, we encourage you to apply &mdash; we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.<h3 class="jobSectionHeader">
Privacy Policy and Additional Information</h3>
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.<h3 class="jobSectionHeader">
Recruitment agencies</h3>
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.<h3 class="jobSectionHeader">
Learn More: Company Values | Interviewing | FAQs</h3></div>

Senior Manager, Data Science

Join TRM Labs and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TRM Labs

About Company

Manager, All Source Investigations (US-only)

Global Investigator

Account Director, Crypto (EMEA)

Senior Manager, Data Science