Qureos Mentor

Tromberg, Morris & Partners, PLLC

Job Title: MANAGEMENT- FORECLOSURE LEGAL OPERATIONS AND ADMINISTRATIONDivision/Department: DEFAULT SERVICING, LEGAL OPERATIONS &amp; ADMINISTRATIONReports to: Director of Default ServicesPosition Summary:AN AMAZING OPPORTUNITY WITH FUTURE CAREER GROWTH POTENTIAL AT A FAST GROWING LAW FIRM IN NEW YORK.Hybrid position but may consider full remote.Must have EXTENSIVE New York foreclosure process experience.A leadership position within Legal Operations and Administration that plays a key role with the design of a &ldquo;Best In Class&rdquo; law firm with the highest levels of compliance, efficiency and achievement of both internal and external goals. Responsible for building and managing the day-to-day operations along with a heavy focus on improving systems, process, and staff. The manager will work closely with the firm&rsquo;s senior management team to develop and achieve business and financial strategies.Duties and Responsibilities:<ul><li>MUST HAVE EXTENSIVE EXPERIENCE RELATED TO THE COMPLETE FORECLOSURE PROCESS FOR NEW YORK</li><li>Assist with building a BEST IN CLASS foreclosure operation.</li><li>Facilitate hiring of additional legal specialist as needed.</li><li>Lead technology initiatives relate to the firm's system utilized for the default servicing functions.</li><li>Manage and perform oversight of daily operations including all stages of the legal process and client requirements</li><li>Daily communications with staff to confirm production is completed timely and accurately and to plan for resource shortages when necessary</li><li>Work closely with other internal areas that have a direct impact on the managers areas of responsibility</li><li>Ensure continuous improvement of both internal (firm) and external (client) key performance indicators</li><li>Provide clients with exceptional customer service</li><li>Create and implement initiatives that improve performance, efficiency, quality of the operations, reduction in costs and increase in revenue</li><li>Performance monitoring/QA of both processes and staff</li><li>Strengthen the organization by performing ongoing professional development of staff via mentoring, motivating, coaching, training and rewarding</li><li>Develop best-in-class practices that continuously enhance the client experience and drive business objectives</li><li>Swiftly identify cause and cure of any negative performance trends</li><li>Facilitate client calls to review performance, trends and improvement suggestions in a collaborative manner that allows for an ongoing strong partnership and a continued future of shared success</li><li>Prepare and present presentations related to areas of responsibility to both internal and external audiences</li><li>Review, monitor, track and update SOPs for all positions as/when necessary</li><li>Attend and contribute to management meetings</li><li>Collaborate with team, peers and management to drive improvements and steps necessary to achieve strategic plans</li><li>Travel if/when appropriate</li><li>Client and potential client visits; prepare, present and attend</li><li>Employee reviews; prepare, present and attend</li><li>Ongoing recruiting efforts to drive strengthening of org structure and confirmation of ample staffing at all times</li><li>Daily, weekly and monthly monitoring of goals and key drivers and take necessary employee corrective action when controllable defects discovered</li></ul>Essential Functions and/or Working Conditions:<ul><li>Stationary position: must be able to remain in a stationary position for 85-100% of the time.</li><li>Operation of computer: must be able to constantly operates a computer for 85-100% of the time.</li><li>Communicate with peers and/or clients: the ability to communicate information and ideas so that others will understand, must be able to exchange accurate information in these situations via verbal and/or written communication,</li><li>Transport: regularly have the ability to transport documents, files, and/or other client items weighing up to 5 pounds across office for various needs</li><li>Indoor environment: must have the ability to work in an office in a socially distant setting</li><li>Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards</li><li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards</li><li>Must travel when necessary</li></ul>Job Type: Full-timePay: $25.00 - $35.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Deerfield Beach, FL 33441

MANAGER, FORECLOSURE LEGAL OPERATIONS AND ADMINISTRATION

Join Tromberg, Morris & Partners, PLLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tromberg, Morris & Partners, PLLC

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MANAGER, FORECLOSURE LEGAL OPERATIONS AND ADMINISTRATION