Qureos Mentor

True Life Medical Center

Job Responsibilities: Procedure Pre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul><ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul><ul><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

Join True Life Medical Center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

True Life Medical Center

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Patient Coordinator - Arabic