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Truly Nolen

Operations &amp; Customer Success Coordinator (Remote)Job SummaryTruly Nolen of Ocala and Daytona is seeking a highly organized, proactive, and professional Operations &amp; Customer Success Coordinator to support our growing pest control operations.This is not a passive administrative role. We are looking for someone who can think independently, communicate confidently with customers, help manage operational systems, support scheduling and routing, assist with billing and collections, and help create an exceptional customer experience.The ideal candidate is detail-oriented, emotionally intelligent, organized under pressure, and capable of balancing professionalism with accountability. This position plays a major role in helping our company continue to grow while maintaining a high level of customer service and operational efficiency.This position is currently remote and part-time (approximately 25&ndash;30 hours per week), with strong potential to grow into a full-time leadership support role within the next 6 months.---Responsibilities- Answer inbound customer calls professionally and efficiently- Follow up with customers regarding services, scheduling, billing, and concerns- Support appointment scheduling and route coordination for technicians- Help optimize schedules and maintain operational organization- Assist with accounts receivable, payment collection, and invoice follow-up- Manage customer records and update information within company CRM systems- Support customer retention and overall customer experience initiatives- Assist with generating and requesting Google reviews from satisfied customers- Communicate professionally with technicians, customers, vendors, and management- Help identify operational inefficiencies and contribute to process improvement- Maintain accurate notes, documentation, and communication records- Assist with administrative support tasks related to daily operations- Support the Ocala and Daytona branches as company growth continues---Qualifications- Strong communication and customer service skills- Highly organized with strong attention to detail- Ability to multitask and prioritize in a fast-paced environment- Comfortable handling customer concerns professionally and calmly- Self-motivated and capable of working independently in a remote environment- Strong computer and technology skills- Experience with Google Workspace, Microsoft Office, or CRM software preferred- Experience with scheduling, routing, customer service, billing, or collections is preferred- QuickBooks or bookkeeping experience is a plus- Previous administrative or operations support experience is preferred- Bilingual candidates are a plus, but not required---Ideal CandidateThis role is ideal for someone who:- Thrives in a fast-paced environment- Enjoys organization and problem solving- Communicates confidently and professionally- Can balance empathy with accountability- Takes ownership instead of waiting for instruction- Wants to grow alongside a rapidly expanding company---Compensation- Part-Time Remote Position- Approximately 25&ndash;30 hours per week- Starting pay based on experience- Performance bonus opportunities available- Opportunity for advancement into full-time leadership support role---About UsTruly Nolen of Ocala and Daytona focuses on providing high-level pest, termite, rodent, insulation, and prevention services while building long-term relationships with our customers and community. We believe in professionalism, communication, accountability, and creating real value for the people we serve.Pay: $20.00 - $24.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Remote

Administrative Operations Coordinator

<div>ACCOUNTS RECEIVABLE SPECIALIST
We are seeking a professional Accounts Receivable Specialist with patience, accountability, and a genuine passion for providing a quality customer experience. Looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path!
Excellent compensation, paid training, medical/dental/vision, 401k, PTO and more!
What will I be doing?
<ul><li>You will secure revenue by contacting customers with past due balances for the world&rsquo;s largest family owned pest control company. Your job will involve speaking with current customers regarding declined credit cards, verifying balance/receipts and resolving discrepancies while ensuring customer satisfaction. You will answer incoming and make outgoing phone calls. Perform data entry (notating accounts) and ensure accuracy of information. Facilitate swift payment of invoices due by making collection attempts, via phone or email to outstanding accounts.</li>
</ul>What we are looking for?
<ul><li>You need previous experience working with customers, good typing skills and be computer literate. You are a true professional who is committed to working full time. Your excellent communication, organization, and problem-solving skills are crucial within our fast-paced service industry business. Your attention to detail and deadlines will make you a successful candidate! We will give you all the training you need to be a success!</li>
</ul>Why Join our Team?
<ul><li>Not only do you get to work for a well established industry and the world&rsquo;s leading family-owned pest control company; but you will receive ongoing incentives plans and continuous training and development! One thing our partners all have in common: they found a career they never expected!</li>
</ul>To learn more click here to hear our founders vision &ndash; https://www.youtube.com/watch?v=_2MWv-S4968
SOUNDS LIKE ME&hellip;..what do I do now?
Click the apply to position button below to create a profile and apply to the position; it takes less than five minutes to complete. An actual person, not a screening program will review your information and contact you to start the interview process!
440 S. Williams Blvd. Tucson, AZ 85711</div>

Accounts Receivable Specialist

Join Truly Nolen and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Truly Nolen

About Company

Administrative Operations Coordinator

Accounts Receivable Specialist