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Job Summary:We are seeking a detail-oriented and DHA-compliant Quality Executive to join our Home Healthcare team. The successful candidate will be responsible for implementing, monitoring, and maintaining quality standards in accordance with Dubai Health Authority (DHA) regulations. This role ensures adherence to patient safety protocols, documentation accuracy, infection control, incident reporting, and supports continuous quality improvement across all home healthcare services.Key Responsibilities:<ul><li>Implement and monitor quality standards and procedures in compliance with DHA regulations and internal policies.</li><li>Ensure consistent adherence to patient safety protocols, incident reporting systems, and infection control practices.</li><li>Maintain accurate and complete clinical documentation and promote data integrity across all healthcare services.</li><li>Conduct regular internal audits and quality assessments to identify areas for improvement.</li><li>Manage corrective and preventive actions (CAPA) arising from audits, incidents, or non-compliance.</li><li>Provide ongoing training and education to clinical and non-clinical staff on quality-related policies and regulatory standards.</li><li>Oversee the implementation and evaluation of patient safety and quality improvement initiatives.</li><li>Ensure compliance with all regulatory, accreditation, and legal requirements related to home healthcare operations.</li><li>Collaborate with multidisciplinary teams to foster a culture of continuous improvement and excellence in patient care.</li></ul>Requirements:<ul><li>Bachelor's degree in Nursing, Healthcare Management, or a related field (Master's preferred).</li><li>DHA license or eligibility is mandatory.</li><li>Minimum of 01 years of experience in quality assurance within the home healthcare or clinical healthcare setting.</li><li>In-depth knowledge of DHA regulations, standards, and compliance requirements.</li><li>Strong analytical skills with experience in audits, incident analysis, and corrective actions management.</li><li>Excellent communication, training, and interpersonal skills.</li><li>Certification in Quality Management, Patient Safety, or Risk Management is an advantage.</li></ul>Preferred Competencies:<ul><li>Attention to detail and strong organizational skills</li><li>Proactive and self-motivated</li><li>Ability to manage multiple priorities and work under pressure</li><li>Strong leadership and team collaboration abilities</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have working in a quality assurance or patient safety role within a healthcare setting?</li><li>Do you have prior experience working specifically in a home healthcare setting?</li><li>Have you previously conducted internal audits or participated in external accreditation audits (e.g., DHA, JCI)?</li><li>Are you familiar with Dubai Health Authority (DHA) regulations regarding quality, patient safety, and documentation?</li><li>Have you ever been responsible for staff training related to quality, infection control, or patient safety?</li><li>Are you currently based in the UAE or willing to relocate to Dubai?</li><li>Are you available to join immediately?</li><li>The maximum salary offered is 5,000 AED. Are you comfortable with this?</li></ul>

Quality Executive – Home Healthcare (DHA Compliant)

Position Summary: We are seeking a compassionate and skilled Registered Nurse or Assistant Nurse to join our Doctor On Call team. In this role, you will support physicians during home or on-site visits, carry out key clinical duties, and help deliver high-quality care in a mobile healthcare setting. The ideal candidate is adaptable, patient-focused, and comfortable working independently or as part of a team.Key Responsibilities:<ul><li>Assist physicians during consultations at patients' homes or designated sites.</li><li>Perform initial patient assessments, including taking vital signs and medical histories.</li><li>Administer medications and treatments as prescribed.</li><li>Support minor medical procedures, ensuring adherence to infection control protocols.</li><li>Maintain accurate and timely patient records.</li><li>Provide patient and caregiver education on medication usage, aftercare, and follow-up steps.</li><li>Ensure medical kits are fully stocked and compliant with clinical standards.</li><li>Always maintain patient confidentiality, safety, and professionalism.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Nursing.</li><li>Valid DHA license or eligibility (for Registered Nurse or Assistant Nurse).</li><li>Minimum 1 year of clinical experience.</li><li>Strong communication skills and clinical judgment.</li><li>Proficient in English and Hindi.</li><li>Fresh DHA-eligible candidates in the UAE are welcome to apply.</li></ul>Preferred Qualifications:<ul><li>Experience in mobile or community-based healthcare.</li><li>Familiarity with Electronic Medical Record (EMR) systems.</li><li>Basic Life Support (BLS) certification.</li></ul>Work Schedule &amp; Transportation:<ul><li>12-hour rotational shifts (day and night).</li><li>Company-provided transportation for site visits (from the office and back).</li></ul>Benefits:<ul><li>Competitive salary</li><li>Comprehensive health insurance</li><li>Employment visa</li><li>Ongoing training and professional growth opportunities</li><li>Reliable transportation for all duty-related travel</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Do you hold a valid DHA license or an eligibility letter (Registered Nurse or Assistant Nurse)?</li><li>Have you previously worked in mobile healthcare, home care, or community-based nursing settings?</li><li>Are you comfortable working 12-hour rotational shifts (day and night)?</li><li>Are you fluent in English and Hindi?</li><li>Are you comfortable traveling with doctors to various patient locations as part of the job?</li><li>We must fill this position urgently. Can you start immediately?</li></ul>

Female - DHA - Assistant Nurse/ Registered Nurse

Job Title: Patient Relationship Executive Industry: Healthcare / Medical Services Location: DubaiPosition Overview:We are seeking a compassionate and proactive Patient Relationship Executive to enhance the patient experience across all touchpoints, from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers and a strong background in patient coordination, telesales, or healthcare customer service.This role is central to ensuring effective communication with patients, primarily through phone interactions, while maintaining high standards of service and care.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, post-visit follow-ups, and feedback collection.</li><li>Handle inbound calls to address patient inquiries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Provide clear and empathetic information to patients about treatments, diagnostic services, and medical specialties offered.</li><li>Accurately document patient interactions and maintain records using hospital or clinic software systems.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth appointment scheduling and patient flow.</li><li>Send appointment reminders, follow-ups, and relevant information via phone, SMS, or email.</li></ul>Candidate Profile:Experience:<ul><li>Minimum of 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal and problem-solving abilities.</li><li>A patient-centric, courteous, and empathetic approach.</li><li>Comfortable working in a high-volume, fast-paced environment with strong multitasking capabilities.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on clinic operations)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relation Executive (Healthcare/ Hospital only)

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Quality Executive – Home Healthcare (DHA Compliant)

Female - DHA - Assistant Nurse/ Registered Nurse

Patient Relation Executive (Healthcare/ Hospital only)