Qureos Mentor

TRUTECH INFORMATION TECHNOLOGIES LLC

<ul><li>We are an IT Services &amp; Solutions Provider based in Khalidiya, Abu Dhabi, delivering Managed IT Services and technology solutions to business customers across Abu Dhabi and Dubai.</li><li>We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects</li><li>This is an outdoor job (providing It support to customers by going to their locations).</li></ul>Responsibilities:<ul><li>Monitoring &amp; responding to client's IT support tickets/requests on time.</li><li>Monitoring &amp; replying to helpdesk &amp; support emails &amp; inquiries.</li><li>Provide ONSITE and remote IT technical support to client's IT systems as scheduled by the operations department (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer/CCTV/PABX).</li><li>Diagnose software, networking, or hardware issues and fix them.</li><li>Checking for other opportunities/issues when onsite.</li><li>Coordinating with the remote support team to fix issues and provide top-notch support service to clients.</li><li>Track &amp; Monitor ongoing jobs &amp; support.</li><li>Manage, Maintain, Update &amp; Monitor the HELP-DESK Ticketing system daily with accurate and timely information.</li><li>Preparing BOQ/SOW &amp; reports after site visit as required.</li><li>Managing &amp; compiling job reports.</li><li>Processing of all jobs with accuracy and timeliness.</li><li>Understand &amp; resolve customer requirements/issues and close tickets within time.</li><li>Maintaining good client relations &amp; ensuring a high level of Client satisfaction.</li><li>Responding to complaints/suggestions from customers and giving after-sales support.</li><li>Increase Company reputation with quality on-time support &amp; services.</li></ul>Required Technical Skills:<ul><li>Min 3 years of IT Support Experience in a similar job role.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Desktops and Laptops (Windows and Mac).</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Email Services (outlook).</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Basic networks (DHCP,DNS,TCP/IP).</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Basic Routers.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Printers.</li><li>Strong expertise and hands-on experience in cabling, patching, network tracing &amp; crimping.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Firewalls.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - PABX</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - CCTV</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Windows Servers.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - MS Active Directory.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - NAS devices.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Backup softwares.</li></ul>Other Required Skills:<ul><li>Good Knowledge of IT Technologies &amp; products.</li><li>Good written &amp; oral command of the English Language is a must.</li><li>Excellent phone &amp; email communication skills.</li><li>Excellent communication skills and the ability to explain technical issues to non-technical members of staff.</li><li>Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.</li><li>The capacity to work well on your own or in a team.</li><li>Ability to manage your time and plan your day effectively.</li><li>Demonstrated track record of performance and commitment.</li><li>Cool-tempered and able to handle rejection.</li><li>Good organizational skills.</li><li>Ability to hit deadlines and work under pressure.</li><li>Can easily adapt to new environments.</li><li>Excellent professional image &amp; should be presentable.</li></ul>Optional<ul><li>Valid UAE driving license</li><li>Certifications in IT</li></ul>Pay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Where are you currently located &amp; what is your visa status?</li></ul>Experience:<ul><li>IT Technical Support: 3 years (Required)</li><li>Microsoft Windows Server: 3 years (Required)</li><li>Basic Network: 3 years (Required)</li><li>Firewall: 3 years (Preferred)</li><li>Telephone &amp; Email Communication: 3 years (Preferred)</li><li>Helpdesk Ticketing System: 3 years (Required)</li><li>Desktop support: 3 years (Required)</li></ul>Language:<ul><li>English (Read, write, speak) (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

IT Technical Support Engineer

<ul><li>We are an ADMCC certified IT services and solutions provider based in Khalidiya, Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.</li><li>We are looking for Network CABLING (data/voice)/CCTV technicians &ndash; Outdoor (field job) with experience.</li></ul>Skills Required:<ul><li>UTP Cable Pulling &amp; Termination.</li><li>Fiber Cable Pulling &amp; Splicing (optional).</li><li>Hands-on experience in Data/CCTV cabling (villa/office/warehouse/buildings) (indoor &amp; outdoor)</li><li>Experience in CCTV works (cabling, fixing, NVR)</li><li>Experience in Door Access Systems (cabling, fixing)</li><li>Rack arrangements.</li><li>Experience in site visit &amp; reporting and ability to understand drawings.</li><li>Should have a minimum of 3 Years of hands-on Experience in a similar position/field.</li><li>Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.</li><li>Excellent phone &amp; email communication skills.</li><li>Should be able to multitask and manage time effectively.</li><li>Attention to detail.</li><li>Demonstrated track record of performance and commitment.</li><li>The capacity to work well on your own or in a team.</li><li>The ability to manage your time and plan your day effectively.</li><li>Ability to hit deadlines and work under pressure.</li><li>Can easily adapt to a new environment.</li><li>Excellent professional image &amp; should be presentable.</li></ul>Note: We require a face-to-face interview meeting, so candidates who are available locally need only to apply.Pay: AED3,500.00 - AED4,500.00 per monthExperience:<ul><li>Network Cabling and pulling: 3 years (Required)</li><li>CCTV Cabling &amp; Fixing: 3 years (Required)</li><li>Door Access Cabling &amp; fixing: 3 years (Required)</li><li>Network Rack fixing: 2 years (Required)</li><li>Fiber cabling &amp; splicing: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>ADMCC/SERA (Preferred)</li><li>UAE Driving (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Work Location: In person

Network & CCTV Cabling Technician

<ul><li>We are an IT services and solutions provider based in Khalidiya, Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.</li><li>Our back office will focus on all our sales, customer service, operations &amp; remote IT support.</li></ul>We are looking for a disciplined and proactive Sales Coordinator to manage inquiries, quotations, renewals, purchases, invoices and follow-ups to support revenue growth and ensure no opportunity is missed.Role Overview:This role requires strong follow-up discipline, organized pipeline tracking, and professional communication with clients and suppliers.Key Responsibilities<ul><li>Monitoring &amp; replying to sales emails &amp; inquiries.</li><li>Learn details about our product and service offerings.</li><li>Address any questions or issues customers may have.</li><li>Communicate with customers to understand their requirements and needs.</li><li>Schedule &amp; Coordinate meetings of potential clients with the manager.</li><li>Coordinate with suppliers for pricing, procurement, and deliveries.</li><li>Preparing Quotations &amp; costing.</li><li>Following up with clients to close quotes successfully.</li><li>Increase Company client base with quality customers.</li><li>Entering, updating &amp; maintaining clear &amp; correct data into CRM.</li><li>To retain existing customers and upsell services to achieve customer retention.</li><li>Assisting in achieving and exceeding company total monthly sales targets.</li></ul>Requirements<ul><li>Minimum 3 years experience as Sales Coordinator.</li><li>Excellent phone &amp; email communication and interpersonal skills.</li><li>The ability to manage your time and plan your day effectively.</li><li>Good Command over the English Language is a must.</li><li>Demonstrated track record of performance and commitment.</li><li>Cool-tempered and able to handle rejection.</li><li>Good organizational skills.</li><li>Willing to be trained and acquire knowledge in less time.</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>Sales Coordinator: 3 years (Required)</li><li>Handling emails &amp; enquiries: 3 years (Required)</li><li>Preparing quotations for clients: 3 years (Required)</li><li>Procurement: 2 years (Preferred)</li><li>Follow up &amp; Winning quotations sent to clients: 3 years (Preferred)</li><li>Invoicing: 3 years (Preferred)</li></ul>Language:<ul><li>English (Read, Write, Speak) (Required)</li></ul>Work Location: In person

Sales Coordinator - IT Company

Join TRUTECH INFORMATION TECHNOLOGIES LLC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TRUTECH INFORMATION TECHNOLOGIES LLC

About Company

IT Technical Support Engineer

Network & CCTV Cabling Technician

Sales Coordinator - IT Company