Qureos Mentor

TTEC

<div>Bilingual German and English Senior Sales Advisor
Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a German - English Senior Sales Advisor working on site in Cairo, Egypt, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll be Doing
Your role as a Senior Sales Advisor will involve generating new business, contacting existing customers, and using a consultative approach to provide tailored solutions that meet the clients&rsquo; unique needs, while executing sales strategies to achieve the targets through both outbound and inbound sales calls.
During a Typical Day, You&rsquo;ll<ul>
<li>Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.</li>
<li>Getting through to the decision maker by utilizing the Influencers and Users to help close the business.</li>
<li>Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.</li>
<li>To respond to incoming calls/emails and ensure the delivery of outstanding customer experience.</li>
<li>Identify the customer&rsquo;s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.</li>
</ul>What You Bring to the Role<ul>
<li>A proven track record in B2B sales</li>
<li>Excellent communication and interpersonal skills, with the ability to adapt to different international cultures</li>
<li>Demonstrated proficiency in sales negotiation and closing techniques.</li>
<li>Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting.</li>
<li>Goal-oriented with a strong focus on achieving targets and contributing to business growth.</li>
<li>The ability to understand and share the feelings of customers seeking assistance and remedies.</li>
<li>Proficiency in German at the C1 minimum level and proficiency in English at a minimum of B2 level.</li>
</ul>What You Can Expect<ul>
<li>Excellent sales, product and systems training are provided with ongoing sales coaching.</li>
<li>Knowledgeable, encouraging, supporting and present leadership.</li>
<li>Diverse and community minded organization</li>
<li>Career-growth and lots of learning opportunities for aspiring minds</li>
<li>Competitive remuneration package, monthly bonus based on performance and 25 days paid leave.</li>
<li>Private medical &amp; life insurance plan and Tuition Reimbursement</li>
</ul>A Bit More About Your Role
We&rsquo;ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. You&rsquo;ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Sales Director. You&rsquo;ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That&rsquo;s all we do. Since 1982, we&rsquo;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&rsquo;s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 
Primary Location: EG-Cairo-Cairo 
Job: _Customer Care Representative</div>

Bilingual German and English Senior Sales Advisor

<div>
 Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. A s a
 
 CSenior Customer Service Representative - English speaking - Nights &ndash; supporting Volkswagen (VWG)
 
 working in our Cairo location
 
 ,
 
 you&rsquo;ll be a part of creating and delivering amazing customer experiences for Volkswagen's business customers while you also #ExperienceTTEC, an award-winning employment experience and company culture. You&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 Do you have a passion for helping others? In this role, you&rsquo;ll support retailers for Volkswagen, the leading multi-branded motor manufacturer. Whether it&rsquo;s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one.   You&rsquo;ll receive inbound contacts across multiple channels from retailers across our client&rsquo;s brands. You&rsquo;ll make outbound contacts where required and work with third parties in resolving retailer questions and business process related cases. You&rsquo;ll build effective and efficient working relationships with key client contacts within relevant networks and with external and internal third parties.
 
 
 
 During a Typical Day, You&rsquo;ll
 
 
 
 <ul>
 <li>
 Providing customer service to VW dealerships and retailers
 </li>
 <li>
 Be a VW brand advocate
 </li>
 <li>
 Liaise with other suppliers such vehicle logistics companies, port authorities, IT support desk, and external fulfilment operations
 </li>
 <li>
 Keep up to date with products, pricing, marketing, business developments and procedures
 </li>
 <li>
 Highlight issues, trends, or areas of opportunity for improvement of services
 
 
 </li>
 </ul>
 
 What You Bring To The Role
 
 
 
 <ul>
 <li>
 Experience supporting business processes, client handling skills within an automotive retail environment or with a strong interest or working knowledge of cars / commercial vehicles and the supporting retailer service Networks
 </li>
 <li>
 Client focused and resolution-oriented mindset
 </li>
 <li>
 Strong written communication skills
 </li>
 <li>
 Ability to demonstrate negotiation, conflict management and empathy skills
 </li>
 <li>
 Computer savvy
 
 
 </li>
 </ul>
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Base wage plus performance bonus opportunities
 </li>
 <li>
 And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com for more information.
 
 
 </li>
 </ul>
 
 A Bit More About Your Role
 
 
 
 We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
 
 
 You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
 
 
 
 About TTEC
 
 
 
 TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day&mdash;and it starts with the talent behind the experience.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
 
 Job
 
 
 
 _Customer Care Representative
</div>

English speaking - Senior Customer Service Representative – Nights

<div>English speaking - Senior Customer Service Representative &ndash; Nights
Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a CSenior Customer Service Representative - English speaking - Nights &ndash; supporting Volkswagen (VWG) working in our Cairo location, you&rsquo;ll be a part of creating and delivering amazing customer experiences for Volkswagen's business customers while you also #ExperienceTTEC, an award-winning employment experience and company culture. You&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
What You&rsquo;ll be Doing 
Do you have a passion for helping others? In this role, you&rsquo;ll support retailers for Volkswagen, the leading multi-branded motor manufacturer. Whether it&rsquo;s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one. You&rsquo;ll receive inbound contacts across multiple channels from retailers across our client&rsquo;s brands. You&rsquo;ll make outbound contacts where required and work with third parties in resolving retailer questions and business process related cases. You&rsquo;ll build effective and efficient working relationships with key client contacts within relevant networks and with external and internal third parties.
During a Typical Day, You&rsquo;ll<ul>
<li>Providing customer service to VW dealerships and retailers</li></ul><ul>
<li>Be a VW brand advocate</li></ul><ul>
<li>Liaise with other suppliers such vehicle logistics companies, port authorities, IT support desk, and external fulfilment operations</li></ul><ul>
<li>Keep up to date with products, pricing, marketing, business developments and procedures</li></ul><ul>
<li>Highlight issues, trends, or areas of opportunity for improvement of services</li>
</ul>What You Bring to the Role<ul>
<li>Experience supporting business processes, client handling skills within an automotive retail environment or with a strong interest or working knowledge of cars / commercial vehicles and the supporting retailer service Networks</li></ul><ul>
<li>Client focused and resolution-oriented mindset</li></ul><ul>
<li>Strong written communication skills</li></ul><ul>
<li>Ability to demonstrate negotiation, conflict management and empathy skills</li></ul><ul>
<li>Computer savvy</li>
</ul>What You Can Expect<ul>
<li>Supportive of your career and professional development</li>
<li>An inclusive culture and community minded organization where giving back is encouraged</li>
<li>A global team of curious lifelong learners guided by our company values</li>
<li>Base wage plus performance bonus opportunities</li>
<li>And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 
Visit https://mybenefits.ttec.com for more information.</li>
</ul>A Bit More About Your Role 
We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC 
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day&mdash;and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 
Primary Location: EG-Cairo-Cairo 
Job: _Customer Care Representative</div>

<div>English Speaking Senior Sales Advisor
Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a English Speaking Senior Sales Advisor working on site in Cairo, Egypt, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll be Doing
Your role as a Senior Sales Advisor will involve generating new business, contacting existing customers, and using a consultative approach to provide tailored solutions that meet the clients&rsquo; unique needs, while executing sales strategies to achieve the targets through both outbound and inbound sales calls.
During a Typical Day, You&rsquo;ll<ul>
<li>Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.</li>
<li>Getting through to the decision maker by utilizing the Influencers and Users to help close the business.</li>
<li>Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.</li>
<li>To respond to incoming calls/emails and ensure the delivery of outstanding customer experience.</li>
<li>Identify the customer&rsquo;s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.</li>
</ul>What You Bring to the Role<ul>
<li>A proven track record in B2B sales</li>
<li>Excellent communication and interpersonal skills, with the ability to adapt to different international cultures</li>
<li>Demonstrated proficiency in sales negotiation and closing techniques.</li>
<li>Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting.</li>
<li>Goal-oriented with a strong focus on achieving targets and contributing to business growth.</li>
<li>The ability to understand and share the feelings of customers seeking assistance and remedies.</li>
<li>Proficiency in English at the C1 minimum level.</li>
</ul>What You Can Expect<ul>
<li>Excellent sales, product and systems training are provided with ongoing sales coaching.</li>
<li>Knowledgeable, encouraging, supporting and present leadership.</li>
<li>Diverse and community minded organization</li>
<li>Career-growth and lots of learning opportunities for aspiring minds</li>
<li>Competitive remuneration package, monthly bonus based on performance and 25 days paid leave.</li>
<li>Private medical &amp; life insurance plan and Tuition Reimbursement</li>
</ul>A Bit More About Your Role
We&rsquo;ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. You&rsquo;ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Sales Director. You&rsquo;ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That&rsquo;s all we do. Since 1982, we&rsquo;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&rsquo;s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 
Primary Location: EG-Cairo-Cairo 
Job: _Customer Care Representative</div>

English Speaking Senior Sales Advisor

<div>Bilingual Italian and English Senior Sales Advisor
Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a Italian - English Senior Sales Representative working on site in Cairo, Egypt, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll be Doing
Your role as a Senior Sales Advisor will involve generating new business, contacting existing customers, and using a consultative approach to provide tailored solutions that meet the clients&rsquo; unique needs, while executing sales strategies to achieve the targets through both outbound and inbound sales calls.
During a Typical Day, You&rsquo;ll<ul>
<li>Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.</li>
<li>Getting through to the decision maker by utilizing the Influencers and Users to help close the business.</li>
<li>Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.</li>
<li>To respond to incoming calls/emails and ensure the delivery of outstanding customer experience.</li>
<li>Identify the customer&rsquo;s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.</li>
</ul>What You Bring to the Role<ul>
<li>A proven track record in B2B sales</li>
<li>Excellent communication and interpersonal skills, with the ability to adapt to different international cultures</li>
<li>Demonstrated proficiency in sales negotiation and closing techniques.</li>
<li>Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting.</li>
<li>Goal-oriented with a strong focus on achieving targets and contributing to business growth.</li>
<li>The ability to understand and share the feelings of customers seeking assistance and remedies.</li>
<li>Proficiency in Italian at the C1 minimum level and proficiency in English at a minimum of B2 level.</li>
</ul>What You Can Expect<ul>
<li>Excellent sales, product and systems training are provided with ongoing sales coaching.</li>
<li>Knowledgeable, encouraging, supporting and present leadership.</li>
<li>Diverse and community minded organization</li>
<li>Career-growth and lots of learning opportunities for aspiring minds</li>
<li>Competitive remuneration package, monthly bonus based on performance and 25 days paid leave.</li>
<li>Private medical &amp; life insurance plan and Tuition Reimbursement</li>
</ul>A Bit More About Your Role
We&rsquo;ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. You&rsquo;ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Sales Director. You&rsquo;ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That&rsquo;s all we do. Since 1982, we&rsquo;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&rsquo;s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 
Primary Location: EG-Cairo-Cairo 
Job: _Customer Care Representative</div>

Bilingual Italian and English Senior Sales Advisor

<div>Bilingual Dutch and English Senior Sales Advisor
Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a Dutch - English Senior Sales Advisor working on site in Cairo, Egypt, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll be Doing
Your role as a Senior Sales Advisor will involve generating new business, contacting existing customers, and using a consultative approach to provide tailored solutions that meet the clients&rsquo; unique needs, while executing sales strategies to achieve the targets through both outbound and inbound sales calls.
During a Typical Day, You&rsquo;ll<ul>
<li>Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention.</li>
<li>Getting through to the decision maker by utilizing the Influencers and Users to help close the business.</li>
<li>Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.</li>
<li>To respond to incoming calls/emails and ensure the delivery of outstanding customer experience.</li>
<li>Identify the customer&rsquo;s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel.</li>
</ul>What You Bring to the Role<ul>
<li>A proven track record in B2B sales</li>
<li>Excellent communication and interpersonal skills, with the ability to adapt to different international cultures</li>
<li>Demonstrated proficiency in sales negotiation and closing techniques.</li>
<li>Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting.</li>
<li>Goal-oriented with a strong focus on achieving targets and contributing to business growth.</li>
<li>The ability to understand and share the feelings of customers seeking assistance and remedies.</li>
<li>Proficiency in Dutch at the C1 minimum level and proficiency in English at a minimum of B2 level.</li>
</ul>What You Can Expect<ul>
<li>Excellent sales, product and systems training are provided with ongoing sales coaching.</li>
<li>Knowledgeable, encouraging, supporting and present leadership.</li>
<li>Diverse and community minded organization</li>
<li>Career-growth and lots of learning opportunities for aspiring minds</li>
<li>Competitive remuneration package, monthly bonus based on performance and 25 days paid leave.</li>
<li>Private medical &amp; life insurance plan and Tuition Reimbursement</li>
</ul>A Bit More About Your Role
We&rsquo;ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. You&rsquo;ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Sales Director. You&rsquo;ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That&rsquo;s all we do. Since 1982, we&rsquo;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&rsquo;s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 
Primary Location: EG-Cairo-Cairo 
Job: _Customer Care Representative</div>

Bilingual Dutch and English Senior Sales Advisor

<div>
 Your potential has a place here with TTEC&rsquo;s award-winning employment experience. As a
 
 Customer Service Representative - Luxury Retail
 
 working remotely, you&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
 
 
 Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work&reg; certification in the United States says it all!
 
 
 Our TTEC work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 Do you have a passion for exquisite, personalized service? Do you have experience providing White Glove Customer Service? In this role, you&rsquo;ll support customers of an iconic global luxury retail brand. You&rsquo;ll make use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment.
 
 
 
 During a Typical Day, You&rsquo;ll
 
 
 
 <ul>
 <li>
 Answer incoming communications from customers
 </li>
 <li>
 Conduct research to provide answers for customers to resolve their issues
 </li>
 <li>
 Recommendations of products or services
 </li>
 <li>
 Closing a sale may be required
 
 
 </li>
 </ul>
 
 What You Bring To The Role
 
 
 
 <ul>
 <li>
 An appreciation for high fashion brands and luxury customer service
 </li>
 <li>
 1 year or more of customer service experience
 </li>
 <li>
 1 year or more post-secondary education OR 2 years equivalent work experience
 </li>
 <li>
 Recognize and solve problems of mid-to-high level customer service issues
 </li>
 <li>
 Computer experience
 </li>
 <li>
 High speed internet (&gt; 35 mbps)
 </li>
 <li>
 While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
 </li>
 <li>
 Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
 
 
 </li>
 </ul>
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Base wage starting at $16 per hour plus performance bonus opportunities
 </li>
 <li>
 And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
 
 
 </li>
 </ul>
 Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
 
 
 
 A Bit More About Your Role
 
 
 
 We&rsquo;re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you&rsquo;ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you&rsquo;re part of one dynamic, global family that&rsquo;s here to support you every step of the way.
 
 
 You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
 
 
 
 About TTEC
 
 
 
 TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day&mdash;and it starts with the talent behind the experience.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Job
 
 
 
 _Customer Care Representative
 
 
</div>

Customer Service Representative - Luxury Retail – Remote USA

Join TTEC and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TTEC

About Company

Bilingual German and English Senior Sales Advisor

English speaking - Senior Customer Service Representative – Nights

English speaking - Senior Customer Service Representative – Nights

English Speaking Senior Sales Advisor

Bilingual Italian and English Senior Sales Advisor

Bilingual Dutch and English Senior Sales Advisor

Customer Service Representative - Luxury Retail – Remote USA