Qureos Mentor

TTEC

<div>Senior HR Generalist
Senior Human Resources / People and Culture Generalist &ndash; BPO - Cairo
Bringing smiles is what we do at TTEC&hellip; for you and the customer. As a Human Capital Generalist working on site in Cairo, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You&rsquo;ll Do
Looking for an opportunity where you'll contribute to the employee experience? You'll partner with operations and People &amp; Culture as a trusted advisor to support employees. You'll handle all employee relations issues, questions and training on employee benefits and programs, termination and performance actions, and all employee related issues. With an eye on elevating the employee experience, you'll report issues that affect employee morale to service delivery leaders and act as part of the team to address these issues. 
You&rsquo;ll report to the People &amp; Culture Manager. You&rsquo;ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.
During a Typical Day, You&rsquo;ll
<ul><li>Support benefit enrollment and assist with employment-related documents</li><li>Facilitate and coordinate the onboarding process.</li><li>Act as the go-to person for employee inquiries, offering guidance on policies, resolving workplace issues, and managing disciplinary actions.</li><li>Investigate grievances, coordinate &amp; manage disciplinary investigations, and assist with Labor related cases.</li><li>Facilitate sessions for managers on new and updated workplace policies.</li><li>Compile regular analytics</li><li>Manage personnel files, trackers, Social security , payroll related reporting and ensure consistency in HR systems through accurate record-keeping and ticket management.</li></ul>
What You Bring to the Role
<ul><li>Technical expertise and understanding to implement compliance with all local human resource laws and regulations</li><li>Recent experience within a BPO company.</li><li>Strong knowledge of HR best practices, policies, and procedures with the ability to customize them to the business's needs</li><li>Proven experience managing employee relations, handling complex grievances, and resolving conflicts effectively</li><li>Proven ability to manage multiple HR functions and prioritize tasks effectively</li><li>Communication styles and approaches to different employees and management styles</li><li>Open, honest, and empathetic manner when working with people</li><li>Desire to follow procedures</li><li>Support team members with their questions</li><li>Working knowledge of database applications</li><li>Trusted advisor to team members in challenging situations</li><li>Flexibility to work in different timings.</li></ul>
What You Can Expect
<ul><li>Supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li></ul>
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#SBL1<h3 class="jobSectionHeader"> 
Primary Location</h3>
: EG-Cairo-Cairo</div>

Senior HR Generalist

<div>
 Director of Sales Operations &ndash; Cairo, Egypt
 
 
 TTEC is currently seeking a Director of Sales Operations to join our delivery team in Cairo, Egypt. This is a new and strategically important role that will be responsible for scaling the outbound sales operation through performance, innovation, people and thought leadership. The successful candidate will be comfortable in building an executable strategic vision in partnership with our blue-chip client in a matrixed organization.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Cairo for multiple international accounts. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives.
 
 
 You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives.
 
 
 As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the clients, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials
 </li>
 <li>
 Manage day-to-day operations and deliverables
 </li>
 <li>
 Improve the key success metrics
 </li>
 <li>
 Develop a strong operating model to ensure rigor behind the below accountabilities:
 </li>
 <li>
 Revenue Forecasting accuracy
 </li>
 <li>
 Revenue and margin goals
 </li>
 <li>
 Client, customer, and Employee satisfaction scores
 </li>
 <li>
 Indirect below operational model
 </li>
 <li>
 Partner with the client on communication and changes and ensure that messaging reaches all employees.
 </li>
 <li>
 Developing sales teams and leaders
 </li>
 <li>
 Have a One TTEC mindset &ndash; bring all support teams together to ensure alignment implementation of the site strategy
 
 
 
 </li>
 </ul>
 
 The Skills You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 An ability to lead and partner successfully with teams, management and client
 </li>
 <li>
 An ability and a system to deliver multiple, complex, on&hyphen;going tasks and projects
 </li>
 <li>
 A high level of integrity, judgment and follow through
 </li>
 <li>
 A strong track-record in coaching, people, and leadership skills
 </li>
 <li>
 An ability to execute and maintain best in class Sales methodology practices
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Data driven decision making skills
 </li>
 <li>
 Strong analytical, verbal and written communications skills
 </li>
 <li>
 Technology acumen and reporting
 </li>
 <li>
 An ability to drive innovation to accelerate business growth
 </li>
 <li>
 A solution orientated approach to problem solving
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Strong experience in sales operations management ideally within a BPO call center
 </li>
 <li>
 People management experience with proven record of success
 </li>
 <li>
 Experience in building executive relationships with internal and external stakeholders
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Variable incentive bonus plan
 </li>
 <li>
 Global career mobility
 </li>
 <li>
 Employee recognition programs
 </li>
 <li>
 Professional development
 </li>
 <li>
 State of the art technology which allows for seamless global connectivity
 </li>
 <li>
 Rich wellness program and health incentives
 
 
 
 </li>
 </ul>
 TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don&rsquo;t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Director Sales Operations

<div>
 Sales Operations Manager, Cairo, Egypt
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Success with managing a BPO brick and mortar team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts for international clients
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Sales Operations Manager

<div>Sales Operations Manager
Sales Operations Manager, Cairo, Egypt
Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
What you&rsquo;ll do as a Leader:
<ul><li>Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.</li><li>Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.</li><li>Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.</li><li>Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.</li><li>Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.</li><li>Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.</li><li>Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.</li><li>Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.</li></ul>
What you&rsquo;ll do as Sales Manager:
<ul><li>Manage Sales pipeline and regular forecasting to meet assigned goals.</li><li>Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.</li><li>Develop and continuously improve lead qualification using established criteria and standards.</li><li>Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.</li><li>Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.</li><li>Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.</li></ul>
What you need to succeed: 
<ul><li>Native or fluent in spoken and written English</li><li>Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.</li><li>Success with managing a BPO brick and mortar team.</li><li>Demonstrated ability to be a quick learner.</li><li>Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions</li><li>Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company</li><li>Willingness to work across shifts for international clients</li><li>Advanced knowledge of Sales Operations, Technology used in Digital sales</li><li>Strong leadership driving Sales, Customer Success and Subscription management.</li><li>Proven ability to effectively manage people effectively, hire and train, coach new sales team members.</li><li>Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.</li></ul>
What You Can Expect
<ul><li>Supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li></ul>
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1<h3 class="jobSectionHeader"> 
Primary Location</h3>
: EG-Cairo-Cairo</div>

<div>
 Senior Human Resources / People and Culture Generalist &ndash; BPO - Cairo
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. As a Human Capital Generalist working on site in Cairo, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 What You&rsquo;ll Do
 
 
 Looking for an opportunity where you'll contribute to the employee experience? You'll partner with operations and People &amp; Culture as a trusted advisor to support employees. You'll handle all employee relations issues, questions and training on employee benefits and programs, termination and performance actions, and all employee related issues. With an eye on elevating the employee experience, you'll report issues that affect employee morale to service delivery leaders and act as part of the team to address these issues.
 
 
 You&rsquo;ll report to the People &amp; Culture Manager. You&rsquo;ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.
 
 
 During a Typical Day, You&rsquo;ll
 
 
 <ul>
 <li>
 Support benefit enrollment and assist with employment-related documents
 </li>
 <li>
 Facilitate and coordinate the onboarding process.
 </li>
 <li>
 Act as the go-to person for employee inquiries, offering guidance on policies, resolving workplace issues, and managing disciplinary actions.
 </li>
 <li>
 Investigate grievances, coordinate &amp; manage disciplinary investigations, and assist with Labor related cases.
 </li>
 <li>
 Facilitate sessions for managers on new and updated workplace policies.
 </li>
 <li>
 Compile regular analytics
 </li>
 <li>
 Manage personnel files, trackers, Social security , payroll related reporting and ensure consistency in HR systems through accurate record-keeping and ticket management.
 
 
 
 </li>
 </ul>
 What You Bring to the Role
 
 
 <ul>
 <li>
 Technical expertise and understanding to implement compliance with all local human resource laws and regulations
 </li>
 <li>
 Recent experience within a BPO company.
 </li>
 <li>
 Strong knowledge of HR best practices, policies, and procedures with the ability to customize them to the business's needs
 </li>
 <li>
 Proven experience managing employee relations, handling complex grievances, and resolving conflicts effectively
 </li>
 <li>
 Proven ability to manage multiple HR functions and prioritize tasks effectively
 </li>
 <li>
 Communication styles and approaches to different employees and management styles
 </li>
 <li>
 Open, honest, and empathetic manner when working with people
 </li>
 <li>
 Desire to follow procedures
 </li>
 <li>
 Support team members with their questions
 </li>
 <li>
 Working knowledge of database applications
 </li>
 <li>
 Trusted advisor to team members in challenging situations
 </li>
 <li>
 Flexibility to work in different timings.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 #SBL1
 
 
 &emsp;
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
</div>

<div>Director Sales Operations
Director of Sales Operations &ndash; Cairo, Egypt 
TTEC is currently seeking a Director of Sales Operations to join our delivery team in Cairo, Egypt. This is a new and strategically important role that will be responsible for scaling the outbound sales operation through performance, innovation, people and thought leadership. The successful candidate will be comfortable in building an executable strategic vision in partnership with our blue-chip client in a matrixed organization.
What you&rsquo;ll be doing: 
The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Cairo for multiple international accounts. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives.
You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives.
As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the clients, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation.
Your Responsibilities:
<ul><li>Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials</li><li>Manage day-to-day operations and deliverables</li><li>Improve the key success metrics</li><li>Develop a strong operating model to ensure rigor behind the below accountabilities:</li></ul>
o Revenue Forecasting accuracy 
o Revenue and margin goals 
o Client, customer, and Employee satisfaction scores 
o Indirect below operational model 
<ul><li>Partner with the client on communication and changes and ensure that messaging reaches all employees.</li><li>Developing sales teams and leaders</li><li>Have a One TTEC mindset &ndash; bring all support teams together to ensure alignment implementation of the site strategy</li></ul>
The skills you&rsquo;ll need:
<ul><li>An ability to lead and partner successfully with teams, management and client</li><li>An ability and a system to deliver multiple, complex, on&#8208;going tasks and projects</li><li>A high level of integrity, judgment and follow through</li><li>A strong track-record in coaching, people, and leadership skills</li><li>An ability to execute and maintain best in class Sales methodology practices</li><li>Strong attention to detail</li><li>Data driven decision making skills</li><li>Strong analytical, verbal and written communications skills</li><li>Technology acumen and reporting</li><li>An ability to drive innovation to accelerate business growth</li><li>A solution orientated approach to problem solving</li></ul>
Qualifications 
Minimum Qualifications:
<ul><li>Strong experience in sales operations management ideally within a BPO call center</li><li>People management experience with proven record of success</li><li>Experience in building executive relationships with internal and external stakeholders</li></ul>
What We Offer:
<ul><li>Competitive Salary</li><li>Variable incentive bonus plan</li><li>Global career mobility</li><li>Employee recognition programs</li><li>Professional development</li><li>State of the art technology which allows for seamless global connectivity</li><li>Rich wellness program and health incentives</li></ul>
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don&rsquo;t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.
#LI-SB1<h3 class="jobSectionHeader">
Primary Location</h3>
: EG-Cairo-Cairo</div>

Join TTEC and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TTEC

ABOUT_COMPANY

Senior HR Generalist

Director Sales Operations

Sales Operations Manager

Sales Operations Manager

Director Sales Operations

Senior HR Generalist

Director Sales Operations