Qureos Mentor

Tufts Medicine

<div>About Tufts Medicine
Tufts Medicine is an innovative, mission-driven health system that unites the best of academic and community medicine to deliver exceptional, connected, and accessible care. Our system includes Tufts Medical Center, the principal teaching hospital of Tufts University and Tufts University School of Medicine, as well as Lowell General Hospital, Lowell General Hospital &ndash; Saints Campus, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Tufts Medicine Behavioral Health Hospital (opening Fall 2025), Tufts Medicine Care at Home, Tufts Medicine Integrated Network, and a network of 2,300 physicians across Massachusetts and southern New Hampshire. We treat the most complex conditions, keep our communities healthy, and bring research breakthroughs to life.
Job Overview
This position provides advice and counsel to Human Resources Business Partners and client department management on a variety of compensation programs and issues including design and development of reward programs such as incentives, recognition awards, etc. This role provides analytical and consultative services in designing, delivering, and administering innovative compensation solutions/programs to assist clients with meeting their business needs. In addition, this role conducts market analysis, performs job evaluations, develops job descriptions, etc. This position manages health system wide projects and functions as a subject matter expert and consultant to leadership and provides support and guidance to HR staff across Tufts Medicine. This role assists with coordination of compensation team projects including advising and mentoring team members.
Job Description
Minimum Qualifications:
1. Bachelor&rsquo;s degree in human resources, business administration, data analytics, finance, or a related field.
2. Seven (7) years of progressive compensation experience.
3. Experience with compensation plan design, benchmarking and survey data, incentive plan design, and administration.
Preferred Qualifications:
1. Master&rsquo;s degree in human resources, business administration, economics, finance, or a related field.
2. Professional certification in compensation such as the Certified Compensation Professional (CCP) designation.
3. Experience with Workday.
4. Experience in healthcare compensation.
4. Experience with Compensation analytics tools such as Payfactors, etc.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Performs analytical studies in a variety of compensation areas, such as internal and external equity, competitive pay practices, incentive compensation, and emerging trends.
2. Recommends policy and/or program changes.
3. Conducts job evaluations for new or revised positions to determine appropriate salary grade.
4. Evaluates and analyzes market data, determines FLSA status, and maintains appropriate documentation regarding the review.
5. Participates in the development and administration of the annual salary programs, to include analysis of market data, position-to-market, trends for merit budgets, pay differentials, salary increase project plan, communications, and instructions for processing merit raises, etc.
6. Designs, develops, and administers special compensation programs, such as special incentive programs, job evaluation studies, etc.
7. Develops and presents educational/training programs to managers and employees.
8. Reviews (and may approve or recommend approval of) a variety of compensation actions, such as promotions, above guideline job offers, off-cycle pay increases, etc.
9. Compiles and interprets survey results and identifies labor market trends to support the management of compensation programs.
10. Continuously conducts additional research beyond traditional salary survey results to ensure a comprehensive understanding of the compensation data and competitive labor markets.
11. Provides analytical tools that align with talent development, workforce planning and best in class HR analytics.
12. Builds and maintains reports, dashboards, and metrics and monitors the integrity and validity of the data reported.
13. Analyzes trends in compensation and build intelligence through reporting.
14. Works with large amounts of data and build tools to streamline the process.
15. Continually reviews, researches and analyzes compensation processes to identify and recommend changes to improve efficiency, effectiveness and overall quality of information.
16. Develops tools and information presentation methods to deliver information in the appropriate context and format that best supports the organization.
17. Participates in System wide projects and initiatives.
18. Provides advisory services to leadership and HR teams around various pay, job, organization structure, and career pathing issues.
19. Leads assigned major/complex projects in a variety of compensation-related areas.
20. Assists with providing guidance, training, and mentorship to the compensation team members to ensure projects and responsibilities are accomplished on time and within expected standards.
Physical Requirements:
1. Work environment is a professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc.
2. This is largely a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending / descending stairs and operate office equipment.
3. Frequently required to speak, hear, communicate and exchange information.
4. Able to see and read computers displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.
5. Ability to work in confined or open environment.
6. Ability to work independently or in a team environment.
Skills &amp; Abilities:
1. Strong consulting, communication and relationship management skills.
2. Strategic and innovative thinker with excellent problem solving and analytical skills.
3. Demonstrated ability to solve complex problems using best practices, knowledge of internal and external business issues to provide a new perspective on existing solutions or create new solutions.
4. Highly detail oriented with emphasis on accuracy, coupled with the ability to see the broader picture.
5. Excellent organizational, project and time management skills with ability to organize and prioritize multiple projects and competing priorities.
6. Must be comfortable and able to work in a fast-paced changing environment and be able to use independent judgment for decisions that may not be straightforward, able to prioritize and manage multiple tasks/projects at once with ambiguity and changing priorities.
7. Ability to handle information in a manner which protects its confidentiality.
8. Must have a high level of analytical skills, including strong use of Microsoft Excel including v-lookup and pivot tables and experience dealing with large volumes of data.
9. Must have and maintain a working knowledge of federal and state labor laws related to compensation and all aspects of human resources.
10. Must have a thorough knowledge of Microsoft Excel and HRIS systems.
11. Ability to teach and mentor peers.
12. Must possess an in-depth knowledge of compensation methodologies and market trends.
Job Profile Summary
This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management &amp; organization development and employee/labor relations. In addition, this role focuses on performing the following Compensation duties: Designs programs that align rewards with organization goals, analyzes and models merit and other salary increases, manages job evaluation systems, and analyzes market data to assess the organization's competitive market position. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. 
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it. 
Pay Range: 

$101,084.26 - $128,878.21</div>

Senior Compensation Consultant Remote

<div>Job Title: Patient Access Navigator
Hours: 40 hours per week; Monday through Friday from 11:30 AM to 8:00 PM (EST)
Location: 100% remote
Requirements: 3 weeks of full-time training is required from 8:00 AM to 4:30 PM<div></div><div><div><div><div><div>
Job Profile Summary
This role focuses on activities related to revenue cycle operations such as billing, collections, and payment processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
Job Overview
Under the direction of the Pre-Services Revenue Cycle Leadership, the position supports Revenue Cycle workflows such as but not limited to Front End Patient Support, Scheduling, Pre-Registration, Referrals and Authorization. The position works within Revenue Cycle as well as other service lines throughout Tufts Medicine to create a system of quality health care. Responsible for assuring that standard process discipline is adhered to. Ensures a high-performance work team is developed through training, coaching, mentoring and bi-monthly meetings. Maintaining a high standard of quality care by achieving set internal department KPIs/metrics. Responsible for supporting inbound and outbound call volume, completing pre-registrations, sending/receiving MyTuftsMed portal messages, support Epic appointment and patient workqueues, generate and finalize patient estimates, receiving and transcribing hospital-based orders, obtaining referrals and authorizations, collections of copays, deductible and/or co insurances.
Job Description
Minimum Qualifications:
1. Minimum High School Diploma or Equivalent
Preferred Qualifications:
1. Experience in insurance, managed care, private physician&rsquo;s office practice or hospital registration setting
2. Revenue Cycle, Patient Access or Pre-Services experience
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Utilizes effective customer service etiquette and skills in all phases of telephone communications.
2. Obtains accurate demographic, financial and clinical information from patients/guarantors.
3. Understands and demonstrates knowledge of basic medical terminology.
4. Meets or exceeds patient handling, speed to answer, first patient one call resolution, hold time quality metrics within the context of excellent customer satisfaction and minimal error rate.
5. Maintains a basic knowledge of billing, understands eligibility, referrals, pre-authorization, broad scope of benefits, policy number requirements, subscriber vs. guarantor, and order of insurances. 6. Possess a solid understanding regarding specific instructions associated with various appointment types and procedures.
7. Responds to telephone or electronic inquiries from patients, physicians, employees regarding registration, appointments, patient estimates, provider messages and other services.
8. Generates patient estimates and attempt to collect estimated amounts due prior to date of service and create a hospital account note to support your work.
9. Works to resolve all caller inquiries and issues and demonstrates ability to transfer calls by following customer service guidelines.
10. Accurately and promptly schedules, reschedules, and cancels appointments to maximize resource utilization for optimum efficiency.
11. Instructs patients in preparation of visit by providing any preparation, location and other general information in a professional and courteous manner.
12. Utilizes information systems/tools, such as Epic, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS.
13. Consistently provides the highest level of customer service when interfacing with patients, co-workers, referring physicians and all internal departments and external customers.
14. Participates in the achievement of personal and departmental goals and initiatives.
15. Actively contributes to positive morale and teamwork; supports changes and initiatives and demonstrates good communication skills.
Physical Requirements:
1. Frequent sitting, occasional standing &amp; walking. Mental requirements will be intense at times with involvement in many concurrent multi-faceted projects
2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard and related equipment
3. Requires ability to see computer screens, monitoring equipment and reports
Skills &amp; Abilities:
1. Knowledge of Medical Terminology, CPT and ICD-10 codes
2. Significant knowledge of Medicare, Medicaid, and third-party payer billing guidelines, compliance, and regulations
3. Knowledge of Epic Cadence, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS
4. Proven analytical and critical-thinking skills, as well as strong decision-making, required to synthesize complex data sets.
5. Interpret qualitative and quantitative data and trends to implement recommendations, resulting in measurable performance improvement and successful organizational change.
6. Ability to collaborate with those within, as well as outside of Revenue Cycle to understand challenges, and adapt methodologies and approaches to ensure results align with Tufts Medicine&rsquo;s objectives.
7. Ability to successfully build relationships with all team members.
8. Strong oral, written and interpersonal communication skills.
9. Ability to work in a complex environment with frequent changes.
10. Excellent organizational skills required with attention to detail.</div></div></div></div></div> 
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it. 
Pay Range: 

$20.12 - $25.15</div>

Patient Access Navigator - Remote

<div>
 
 Job Profile Summary
 
 
 
 This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Anesthesia related duties: Provides anesthesia for patients undergoing surgical, obstetric, diagnostic, or therapeutic procedures while monitoring the patient&rsquo;s condition and supporting vital organ functions. Responsibilities also include diagnosis and treatment of acute, chronic, and/or cancer pain as well as provide resuscitation and medical management for patients with critical illnesses and severe injuries. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises para-professional employees. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
 
 
 
 Job Overview
 
 
 
 This position has overall responsibility of ongoing communication, scheduling, and oversight that pertain to the flow of patients, supplies, and equipment in a highly complicated work environment. Provides clinical and administrative supervision to Clinical Care Technicians. Provides the operating rooms with required anesthesia and physiological monitoring equipment in preparation for anesthesia in surgical, obstetric, and diagnostic anesthesia suites.
 
 
 
 Job Description
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Certified Nursing Assistant (CNA)
 </li>
 <li>
 Two (2) years of experience working as an Anesthesia Tech within an Operating Room Environment.
 
 
 
 </li>
 </ul>
 
 Duties and Responsibilities:
 
 The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
 
 
 <ul>
 <li>
 Performs and/or assists with procedures in the clinical setting.
 </li>
 <li>
 Assists anesthesiologist with preparation and placement of neurophysiologic monitors.
 </li>
 <li>
 Assists with induction by connecting patient to hemodynamic monitoring.
 </li>
 <li>
 Assists and anticipates needs of anesthesiologist in invasive monitor insertion and procedures such as arterial access, central venous access, fiber-optic intubation and/or difficult airway situations.
 </li>
 <li>
 Prepares and sets up equipment pertinent to the anesthesia provider and case.
 </li>
 <li>
 Prepares age-appropriate anesthesia equipment, monitors, and airway support.
 </li>
 <li>
 Prepares and assembles transducer lines and equipment necessary for invasive monitoring.
 </li>
 <li>
 Sets up, maintains, and transports specialty devices used in the diverse clinical areas.
 </li>
 <li>
 Trouble-shoots and corrects monitoring equipment questions.
 </li>
 <li>
 Responds immediately to OR room calls that require assistance regarding supplies, IV pumps, or other items required during the surgical procedure.
 </li>
 <li>
 Inventories and stocks anesthesia supplies consistent with departmental requirements.
 </li>
 <li>
 Maintains an inventory of properly functioning anesthesia equipment in designated area to track repairs.
 </li>
 <li>
 Stocks the operating rooms, specialty carts, anesthesia carts, equipment rooms and remote anesthesia areas with disposable/reusable supplies used by anesthesia staff.
 </li>
 <li>
 Performs the responsibilities for the Anesthesia Stat Lab (ASL) according to JACHO guidelines and as described in the Policy and Procedure Manual.
 </li>
 <li>
 Responsible for preparation and planning for next day case equipment needs.
 </li>
 <li>
 Acts as a preceptor for newly hired Anesthesia Techs and plays an integral role in their onboarding process.
 </li>
 <li>
 Oversees the restock and maintenance of the Anesthesia Code Bags and monitors needs of the restock room.
 </li>
 <li>
 Responsible for the maintenance and communication of all paper and electronic schedules (i.e. call, PTO requests, and triage of ill calls).
 </li>
 <li>
 Assists manager with review of prospective candidates for hire and engages in interview process
 </li>
 <li>
 Coordinates break/lunch relief, and floor assignments in an efficient and equitable manner
 </li>
 <li>
 Assists leadership team with strategic initiatives regarding process improvement efforts, with a focus on safety and efficiency.
 
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Prolonged, extensive, or considerable standing/walking.
 </li>
 <li>
 Ability to lift, reach, carry, push and pull 40-50 lbs or more.
 </li>
 <li>
 Considerable reaching, stooping, bending, kneeling, crouching.
 </li>
 <li>
 Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc.
 </li>
 <li>
 Regularly exposed to the risk of blood borne diseases and other transmissible infections.
 </li>
 <li>
 Contact with patients under wide variety of circumstances.
 </li>
 <li>
 Subject to varying and unpredictable situations.
 </li>
 <li>
 May have contact with hazardous materials.
 </li>
 <li>
 Ability to speak and hear effectively and meet telephone and customer service standards.
 </li>
 <li>
 Expression by means of spoken words to communication oral information to customers accurately, quickly, and loudly enough in the English language.
 </li>
 <li>
 Ability to perceive sounds such as phones ringing, beepers, alarms, and buzzers.
 </li>
 <li>
 Clarity of both near and far vision.
 </li>
 <li>
 Ability to stand/sit combination of eight (8) hours or length of assignment. Lifts, positions, pushes and/or transfer patients and equipment
 </li>
 <li>
 Ability to distinguish color, i.e. alarms and buzzers on equipment, and color codes on instrumentation.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities:
 
 
 
 <ul>
 <li>
 Read and write at a level necessary to perform all duties in English.
 </li>
 <li>
 Accurately maintain written records in addition to basic familiarity with computers and the ability to navigate at a basic level within web-based applications.
 </li>
 <li>
 Demonstrates a pro-active customer service orientation.
 </li>
 <li>
 Knowledge of basic anatomy and physiology of the cardiopulmonary systems and infection control.
 </li>
 <li>
 Strong interpersonal and communication skills to work well with people of diverse educational background within the potentially stressful operating room environment.
 
 
 
 </li>
 </ul>
 At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
 
 
 The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
 
 
 Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.
 
 
 
 Pay Range:
 
 
 
 $51,281.05 - $64,096.04
</div>

Anesthesia Technician Supv

Join Tufts Medicine and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tufts Medicine

About Company

Senior Compensation Consultant Remote

Patient Access Navigator - Remote

Anesthesia Technician Supv