Qureos Mentor

Tufts Medicine

<div>
 
 Job Profile Summary
 
 
 
 This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Anesthesia related duties: Provides anesthesia for patients undergoing surgical, obstetric, diagnostic, or therapeutic procedures while monitoring the patient&rsquo;s condition and supporting vital organ functions. Responsibilities also include diagnosis and treatment of acute, chronic, and/or cancer pain as well as provide resuscitation and medical management for patients with critical illnesses and severe injuries. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises para-professional employees. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
 
 
 
 Job Overview
 
 
 
 This position has overall responsibility of ongoing communication, scheduling, and oversight that pertain to the flow of patients, supplies, and equipment in a highly complicated work environment. Provides clinical and administrative supervision to Clinical Care Technicians. Provides the operating rooms with required anesthesia and physiological monitoring equipment in preparation for anesthesia in surgical, obstetric, and diagnostic anesthesia suites.
 
 
 
 Job Description
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Four (4) years of experience as an Anesthesia Tech.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Certified Anesthesia Technician (Cer.A.T.)
 </li>
 <li>
 Certified Anesthesia Technologist (Cer.A.T.T.)
 
 
 
 </li>
 </ul>
 
 Duties and Responsibilities:
 
 The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
 
 
 <ul>
 <li>
 Performs and/or assists with procedures in the clinical setting.
 </li>
 <li>
 Assists anesthesiologist with preparation and placement of neurophysiologic monitors.
 </li>
 <li>
 Assists with induction by connecting patient to hemodynamic monitoring.
 </li>
 <li>
 Assists and anticipates needs of anesthesiologist in invasive monitor insertion and procedures such as arterial access, central venous access, fiber-optic intubation and/or difficult airway situations.
 </li>
 <li>
 Prepares and sets up equipment pertinent to the anesthesia provider and case.
 </li>
 <li>
 Prepares age-appropriate anesthesia equipment, monitors, and airway support.
 </li>
 <li>
 Prepares and assembles transducer lines and equipment necessary for invasive monitoring.
 </li>
 <li>
 Sets up, maintains, and transports specialty devices used in the diverse clinical areas.
 </li>
 <li>
 Trouble-shoots and corrects monitoring equipment questions.
 </li>
 <li>
 Responds immediately to OR room calls that require assistance regarding supplies, IV pumps, or other items required during the surgical procedure.
 </li>
 <li>
 Inventories and stocks anesthesia supplies consistent with departmental requirements.
 </li>
 <li>
 Maintains an inventory of properly functioning anesthesia equipment in designated area to track repairs.
 </li>
 <li>
 Stocks the operating rooms, specialty carts, anesthesia carts, equipment rooms and remote anesthesia areas with disposable/reusable supplies used by anesthesia staff.
 </li>
 <li>
 Performs the responsibilities for the Anesthesia Stat Lab (ASL) according to JACHO guidelines and as described in the Policy and Procedure Manual.
 </li>
 <li>
 Responsible for preparation and planning for next day case equipment needs.
 </li>
 <li>
 Acts as a preceptor for newly hired Anesthesia Techs and plays an integral role in their onboarding process.
 </li>
 <li>
 Oversees the restock and maintenance of the Anesthesia Code Bags and monitors needs of the restock room.
 </li>
 <li>
 Responsible for the maintenance and communication of all paper and electronic schedules (i.e. call, PTO requests, and triage of ill calls).
 </li>
 <li>
 Assists manager with review of prospective candidates for hire and engages in interview process
 </li>
 <li>
 Coordinates break/lunch relief, and floor assignments in an efficient and equitable manner
 </li>
 <li>
 Assists leadership team with strategic initiatives regarding process improvement efforts, with a focus on safety and efficiency.
 
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Prolonged, extensive, or considerable standing/walking.
 </li>
 <li>
 Ability to lift, reach, carry, push and pull 40-50 lbs or more.
 </li>
 <li>
 Considerable reaching, stooping, bending, kneeling, crouching.
 </li>
 <li>
 Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc.
 </li>
 <li>
 Regularly exposed to the risk of blood borne diseases and other transmissible infections.
 </li>
 <li>
 Contact with patients under wide variety of circumstances.
 </li>
 <li>
 Subject to varying and unpredictable situations.
 </li>
 <li>
 May have contact with hazardous materials.
 </li>
 <li>
 Ability to speak and hear effectively and meet telephone and customer service standards.
 </li>
 <li>
 Expression by means of spoken words to communication oral information to customers accurately, quickly, and loudly enough in the English language.
 </li>
 <li>
 Ability to perceive sounds such as phones ringing, beepers, alarms, and buzzers.
 </li>
 <li>
 Clarity of both near and far vision.
 </li>
 <li>
 Ability to stand/sit combination of eight (8) hours or length of assignment. Lifts, positions, pushes and/or transfer patients and equipment
 </li>
 <li>
 Ability to distinguish color, i.e. alarms and buzzers on equipment, and color codes on instrumentation.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities:
 
 
 
 <ul>
 <li>
 Read and write at a level necessary to perform all duties in English.
 </li>
 <li>
 Accurately maintain written records in addition to basic familiarity with computers and the ability to navigate at a basic level within web-based applications.
 </li>
 <li>
 Demonstrates a pro-active customer service orientation.
 </li>
 <li>
 Knowledge of basic anatomy and physiology of the cardiopulmonary systems and infection control.
 </li>
 <li>
 Strong interpersonal and communication skills to work well with people of diverse educational background within the potentially stressful operating room environment.
 </li>
 <li>
 Strong interpersonal and communication skills to work well with people of diverse educational background within the potentially stressful operating room environment.
 
 
 
 </li>
 </ul>
 At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
 
 
 The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
 
 
 Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.
 
 
 
 Pay Range:
 
 
 
 $60,908.12 - $76,140.43
</div>

Anesthesia Technician Supv

<div>Job Title: Patient Access Navigator
Hours: 40 hours per week; Monday through Friday from 11:30 AM to 8:00 PM (EST)
Location: 100% remote
Requirements: 3 weeks of full-time training is required from 8:00 AM to 4:30 PM<div></div><div><div><div><div><div>
Job Profile Summary
This role focuses on activities related to revenue cycle operations such as billing, collections, and payment processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
Job Overview
Under the direction of the Pre-Services Revenue Cycle Leadership, the position supports Revenue Cycle workflows such as but not limited to Front End Patient Support, Scheduling, Pre-Registration, Referrals and Authorization. The position works within Revenue Cycle as well as other service lines throughout Tufts Medicine to create a system of quality health care. Responsible for assuring that standard process discipline is adhered to. Ensures a high-performance work team is developed through training, coaching, mentoring and bi-monthly meetings. Maintaining a high standard of quality care by achieving set internal department KPIs/metrics. Responsible for supporting inbound and outbound call volume, completing pre-registrations, sending/receiving MyTuftsMed portal messages, support Epic appointment and patient workqueues, generate and finalize patient estimates, receiving and transcribing hospital-based orders, obtaining referrals and authorizations, collections of copays, deductible and/or co insurances.
Job Description
Minimum Qualifications:
1. Minimum High School Diploma or Equivalent
Preferred Qualifications:
1. Experience in insurance, managed care, private physician&rsquo;s office practice or hospital registration setting
2. Revenue Cycle, Patient Access or Pre-Services experience
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Utilizes effective customer service etiquette and skills in all phases of telephone communications.
2. Obtains accurate demographic, financial and clinical information from patients/guarantors.
3. Understands and demonstrates knowledge of basic medical terminology.
4. Meets or exceeds patient handling, speed to answer, first patient one call resolution, hold time quality metrics within the context of excellent customer satisfaction and minimal error rate.
5. Maintains a basic knowledge of billing, understands eligibility, referrals, pre-authorization, broad scope of benefits, policy number requirements, subscriber vs. guarantor, and order of insurances. 6. Possess a solid understanding regarding specific instructions associated with various appointment types and procedures.
7. Responds to telephone or electronic inquiries from patients, physicians, employees regarding registration, appointments, patient estimates, provider messages and other services.
8. Generates patient estimates and attempt to collect estimated amounts due prior to date of service and create a hospital account note to support your work.
9. Works to resolve all caller inquiries and issues and demonstrates ability to transfer calls by following customer service guidelines.
10. Accurately and promptly schedules, reschedules, and cancels appointments to maximize resource utilization for optimum efficiency.
11. Instructs patients in preparation of visit by providing any preparation, location and other general information in a professional and courteous manner.
12. Utilizes information systems/tools, such as Epic, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS.
13. Consistently provides the highest level of customer service when interfacing with patients, co-workers, referring physicians and all internal departments and external customers.
14. Participates in the achievement of personal and departmental goals and initiatives.
15. Actively contributes to positive morale and teamwork; supports changes and initiatives and demonstrates good communication skills.
Physical Requirements:
1. Frequent sitting, occasional standing &amp; walking. Mental requirements will be intense at times with involvement in many concurrent multi-faceted projects
2. Requires manual dexterity using fine hand manipulation to operate a computer keyboard and related equipment
3. Requires ability to see computer screens, monitoring equipment and reports
Skills &amp; Abilities:
1. Knowledge of Medical Terminology, CPT and ICD-10 codes
2. Significant knowledge of Medicare, Medicaid, and third-party payer billing guidelines, compliance, and regulations
3. Knowledge of Epic Cadence, Vyne/Trace, Microsoft Teams, Amazon Connect/AWS
4. Proven analytical and critical-thinking skills, as well as strong decision-making, required to synthesize complex data sets.
5. Interpret qualitative and quantitative data and trends to implement recommendations, resulting in measurable performance improvement and successful organizational change.
6. Ability to collaborate with those within, as well as outside of Revenue Cycle to understand challenges, and adapt methodologies and approaches to ensure results align with Tufts Medicine&rsquo;s objectives.
7. Ability to successfully build relationships with all team members.
8. Strong oral, written and interpersonal communication skills.
9. Ability to work in a complex environment with frequent changes.
10. Excellent organizational skills required with attention to detail.</div></div></div></div></div> 
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it. 
Pay Range: 

$20.12 - $25.15</div>

Patient Access Navigator - Remote

Join Tufts Medicine and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tufts Medicine

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Anesthesia Technician Supv

Patient Access Navigator - Remote