Qureos Mentor

TWO95 International, Inc

<div>Job Summary
Our Greater Philadelphia area client is looking for an Healthcare Production Support Lead. Step into a role where your leadership, technical depth, and healthcare impact truly matter&mdash;own critical clinical systems, guide a high‑performing global team, and be the person who keeps mission‑essential data flowing when it counts most, for an organization that is leading the Payer space (Population Health Management, Medicaid/Medicare). 
Position Description:<ul><li>Monitoring and hands-on coding most of the day to ensure the issues are working well.</li></ul>
o 60% Production Support/Monitoring
o 40% Development in .Net and SSIS as needed<ul><li>Oversee production stability, high‑priority workflows, and time‑sensitive operations, including early‑morning through evening processing and SLA‑critical activities</li><li>Partner closely with business groups, compliance, and customer‑facing teams to understand needs, lead conversations, and drive issue resolution and system improvements</li><li>Provide guidance to offshore production support teams responsible for clinical, PHM, and MCO application ecosystems</li></ul> 
Requirements 
Required Skills:<ul><li>7+ years experience must be able to be both technical and functional &ndash; monitoring, and also debugging code.</li><li>60% Production Support/Monitoring</li><li>40% Development in .Net and SSIS as needed</li><li>Hands-on experience with SSIS, .NET, C# for modification to code as needed</li><li>Production Support for incident resolution</li><li>Understand technicalities of batch interfaces</li><li>Excellent communication &ndash; to report up to leadership in a proper format</li><li>7+ years working with healthcare technology platforms</li><li>Understand SOPs, create SOPS (Standard Operating Procedures)</li><li>Work with the appropriate team to make sure these issues get resolved</li><li>Experience with data integrations, ETL pipelines, and real‑time system interactions</li><li>Strong SQL capabilities, solid analytical thinking, and the ability to collaborate with engineering teams to diagnose and resolve technical problems</li><li>Proven experience guiding onshore/offshore staff, communicating effectively with business stakeholders, and working within structured SDLC and Agile environments</li><li>Available any time from 7am to 10pm during the time that jobs are running</li></ul>
Bonus Skills:<ul><li>Azure Cloud experience highly preferred</li></ul></div>

Healthcare Production Support Lead

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TWO95 International, Inc

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Healthcare Production Support Lead