Qureos Mentor

Two Harbors Investment Corp.

The Cash Operations Analyst will ensure funds are processed and balanced accurately upon receipt according to department, investor, and regulatory guidelines. Ensures rejected and/or misapplied funds are identified, researched, and resolved in a timely manner. Process suspense, reversals, payoffs, and exceptions in accordance with established policies and procedures. Perform system updates upon receipt of approved modification, liquidation, and recast documentation. Document all systems with comments and relevant data. Complete assigned inter-department tasks within projected completion timelines.
 
The Cash Operations Analyst reports to the Cashiering unit manager; and must develop strong working relationships with peers, key stakeholders, vendors, investors, and other internal customers.
 
Responsibilities
 <ul>
<li>Accurate application of receipts to system of record.</li>
<li>Resolve account level exception volume is within SLAs, guidelines and risk tolerances.</li>
<li>Conduct account and process level analysis utilizing knowledge of mortgage servicing processes to assist in process improvement initiatives.</li>
<li>Assist with special projects required to meet the department goals, objectives and any other duties as assigned to meet department goals and objectives.</li>
<li>Assist with establishment and updates to company policies and procedures.</li>
<li>Assist in gathering internal and external audit materials.</li>
<li>Build strong relationships with investors, clients and other internal customers by serving as a point of contact for deliverables, questions and issues.</li>
<li>Contributes to RPMSC initiatives by participating in special projects and/or other responsibilities as assigned.</li>
<li>Completes internal training and development to meet all RPMS compliance requirements.</li>
</ul>
Qualifications
 
Required: 
<ul>
<li>BA/BS or 4 years’ experience in Mortgage Servicing or Accounting related field required</li>
<li>Knowledge of Mortgage Cash flows</li>
<li>LPS/MSP system experience/knowledge a plus</li>
<li>Cash operations experience a plus</li>
</ul>
Desired: 
<ul>
<li>Experience with Passport a plus</li>
<li>Analytical and problem-solving skills with the ability to take corrective action utilizing independent judgment</li>
<li>Must be a self-starting individual flexible to change and able to manage in a fast-paced environment with a positive team player attitude.</li>
</ul>
Physical Demands & Working Conditions
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
 <ul>
<li>The employee is regularly required to talk or hear.</li>
<li>The employee is required to sit for extended periods of time and is occasionally required to stand and walk.</li>
<li>The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.</li>
<li>The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.</li>
<li>The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.</li>
</ul>
About RoundPoint Mortgage Servicing LLC
 RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
 Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
 
Location
 <ul>
<li>Fort Mill, SC</li>
</ul>
Employee Status
 <ul>
<li>Regular</li>
</ul>
Travel
 <ul>
<li>No</li>
</ul>

Cash Operations Analyst

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Two Harbors Investment Corp.

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Cash Operations Analyst