Urwah Admin

Tyler Technologies

<div><p>Do you believe in the power of technology to transform lives and create a better world? Are you driven by a deep passion for social impact, eager to make a difference for individuals seeking a second chance at life? If so, we invite you to join our elite and mission-driven team working together to change incarceration in America and create a brighter future for those who need it most.</p><p>
Tyler Technologies is a leading technology company specializing in developing innovative software solutions for the public sector. We are currently seeking a talented and motivated Software Engineer to join our dynamic development team. This is an exciting opportunity to work on cutting-edge projects and contribute to the growth and success of our organization.</p><p>
If you love technology, creating software, solving challenges across multiple projects in innovative ways, and you want to join a team of similar minded and similar caliber individuals, then we want to talk!</p><p>
Hybrid Work Policy: This is a hybrid position which requires the candidate to be local to the Plano,TX or Franklin, TN office 3 days per week.</p><p>
Please Note: We are not considering candidates who require visa sponsorship for this position. This is a budgetary decision and due to the significant talent available currently who do not require such sponsorship</p><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul><li>
Develop and maintain features for Corrections Solutions products with a focus on security, performance, and testing.</li><li>
Collaborate with Product Management and Engineering to ensure quality in a fast-paced, agile environment.</li><li>
Write clean, maintainable code, and conduct thorough code reviews.</li><li>
Design, implement, actively use, and maintain agentic coding workflows that leverage AI to generate, test, debug, and optimize software solutions.</li><li>
Automate and improve build and deployment processes to enhance efficiency and reliability.</li><li>
Design and integrate Web Services/APIs as part of product development.</li><li>
Work with relational databases (e.g., MySQL) to develop, optimize, and maintain data-driven features.</li><li>
Identify technical debt and implement solutions to improve team productivity.</li><li>
Confidently deliver features with minimal guidance and support larger projects.</li><li>
Participate in on-call rotations to troubleshoot product, security, and urgent engineering issues.</li><li>
Create and maintain documentation for recurring issues, knowledge transfer and standard procedures.</li></ul><div>
Success in This Role</div><ul><li>
Demonstrated ability to build and maintain scalable, user-friendly applications using modern programming languages, databases, and front-end frameworks.</li><li>
Adaptability to work across various languages and technologies as needed.</li><li>
Emphasis on coding standards, maintainability, and code quality.</li><li>
Familiarity with AWS, Docker, Kubernetes, and cloud technologies or willingness to learn.</li><li>
Mindset for continuous improvement, including test-driven development, automated testing, and continuous deployment.</li><li>
Collaborative and proactive approach to problem-solving and solution delivery.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
1-3 years of professional software development experience, including designing, building, and maintaining SaaS applications.</li><li>
Fundamental understanding of software engineering principles, design patterns, and scalable architecture.</li><li>
Experience working with relational databases, including schema design, querying, and performance tuning.</li><li>
Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud) and cloud-native development practices.</li><li>
Experience with agentic coding tools and AI-assisted software development workflows, including the ability to leverage AI systems to generate, debug, and optimize code.</li><li>
Experience with CI/CD pipelines and modern DevOps workflows.</li><li>
Strong communication and problem-solving skills, with the ability to work effectively in cross-functional teams.</li><li>
Proven ability to prioritize and deliver quality software in an Agile environment.</li><li>
Bachelor&rsquo;s degree in Computer Science or a related field, or equivalent practical experience.</li></ul><p>
Nice to have:</p><ul><li>
Experience with Node.js</li><li>
Familiarity with Web Services, AWS, Docker, Kubernetes, and experience with automating build and deployment processes.</li></ul></div>

Software Engineer, Enterprise Corrections - Courts & Justice

<div><div>The Project Manager is responsible for learning the steps and processes to successfully manage implementation projects. With growing knowledge and experience, this role is accountable for maintaining or exceeding the billable goals of the team and completing projects to the clients&rsquo; satisfaction on schedule and within budget. The Project Manager represents Tyler to the client.<br>
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The position is ultimately responsible for successfully managing the implementation of Tyler software for new and existing accounts, and/or will be responsible for managing a high volume of projects that are small in scope.<br>
<br>
As the Project Manager gains knowledge and experience, they will own one or several projects from the initial contract signing through formal transition to the support department.</div><p><b>
Responsibilities</b></p><ul><li>
Become knowledgeable regarding the steps and processes staff are responsible for to ensure Tyler software is implemented on time and within budget at client sites.</li><li>
Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party&rsquo;s responsibilities and mutual commitment to contribute adequate resources to follow the plan.</li><li>
Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.</li><li>
Manage all aspects of projects related to delivery of client software and services including:</li><li>
Coordinating necessary resources to meet project needs. Planning and tracking all project activity.</li><li>
Guiding the client through release planning in support of the overall project schedule.</li><li>
Tracking project hours and submitting project progress reports by due dates. Managing scope, time and cost to meet client commitments.</li><li>
Managing communication throughout the team and stake holders.</li><li>
Managing the quality of project team deliverables.</li><li>
Managing the project budget.</li><li>
Documenting and reporting status and issues. Identifying, reporting and managing risks; overcoming project obstacles and work in a high pressure environment.</li><li>
Acting as a client liaison and representative communicating client feedback to appropriate Tyler representatives; acting to resolve outstanding issues on behalf of client in a timely manner.</li><li>
Conduct planning sessions with the client&rsquo;s key functional leaders to create a series of documented management plans that specify the project plan and scope.</li><li>
Work with various departments to ensure resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes. Use departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers.</li><li>
Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required.</li><li>
Communicate completion of milestones to clients and secure formal acceptance from them. Upon project completion conduct meetings with clients to ensure a smooth transition of services from implementation to support.</li><li>
Communicate with the implementation staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and departmental issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet department goals.</li><li>
Maintain the project team&rsquo;s calendar commitments by keeping all project event information current. May identify add-on sales opportunities and manage contract addendum and purchase orders. Work toward obtaining PMP certification and maintain status after certification.</li><li>
Travel to client site as needed.</li></ul><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree, or comparable work experience.</li><li>
Software life cycle knowledge.</li><li>
Strong planning, organizational skills and ability to follow-through until process are completed. Strong customer service skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Proficiency using computers and exposure to IT infrastructure components.</li><li>
Strong decision making and problem-solving skills.</li><li>
Strong analytical ability, particularly in a technical environment. Proficient in Microsoft Word, Excel and Project. Ability to prioritize and complete multiple tasks in a fast paced, technical environment.</li><li>
Demonstrated ability to maintain a positive, professional attitude.</li><li>
Strong negotiation, conflict resolution, and persuasion skills.</li><li>
Valid driver&rsquo;s license.</li><li>
Valid passport or able to obtain one.</li><li>
Ability to travel.75-90% some months. Other months will involve less travel.</li></ul></div>

Project Manager - School Transportation

<div><div>The Manager &ndash; Implementations position is a leadership role within the Professional Services department, responsible for guiding a team of consultants in the successful delivery of Tyler&rsquo;s software solutions. This position ensures that implementation projects are executed with consistency, professionalism, and efficiency by supporting team development, removing obstacles, and fostering a culture of accountability and continuous improvement. The Manager promotes autonomy and ownership among team members, provides direct and constructive feedback, and is comfortable addressing performance challenges and change.</div><div>
</div><div>
This role plays a critical part in achieving successful implementation outcomes by ensuring solutions are delivered efficiently, with high quality and minimal client disruption. The Manager collaborates with cross-functional teams to refine implementation practices, supports project teams in executing deliverables, and works closely with Client Success to transition satisfied, referenceable customers after go-live.</div><div>
</div><div>
In addition, this role operates with an enterprise integration lens, driving alignment and coordination across multiple divisions, systems, and product lines. The Manager serves as a central point of connection across internal teams, ensuring that implementation efforts are not executed in isolation but instead reflect broader organizational priorities, dependencies, and integration strategies. This includes facilitating clear and consistent communication across functional boundaries, proactively identifying cross-team impacts, and ensuring cohesive solution delivery across platforms.</div><div>
</div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><div><ul><li>
Supervise, coach, and support a team of implementation consultants, ensuring high performance, professional development, and adherence to implementation methodologies.</li><li>
Own end-to-end implementation execution for assigned solutions, ensuring successful client outcomes through effective solution design, configuration, and deployment.</li><li>
Provide advanced guidance and direction to implementation staff to ensure minimal disruption due to technical or product-related issues.</li><li>
Conduct regular performance feedback sessions, reviews, and coaching conversations; address underperformance constructively and support growth.</li><li>
Recruit, develop, and retain high-performing individuals, cultivating a best-in-class implementation team.</li><li>
Align consultant resources with project demands, considering experience, skillsets, scope complexity, and team revenue goals.</li><li>
Oversee staff utilization, monitor productivity, and take corrective action to meet department and company performance objectives.</li><li>
Mentor consultants on best practices, complex product functionality, and proper implementation techniques.</li><li>
Lead the development and continuous improvement of implementation processes, tools, templates, and best practices; share enhancements across teams.</li><li>
Partner cross-functionally with Product, Engineering, Conversions, Training, and Support to resolve complex implementation challenges and improve overall solution delivery.</li><li>
Collaborate with Project Managers, Product Managers, Conversion Engineers, Trainers, and Support to resolve escalated and critical implementation issues.</li><li>
Translate business and operational needs across divisions, ensuring clear, actionable communication between technical and non-technical stakeholders.</li><li>
Champion organizational alignment on integration strategy, ensuring solutions are implemented cohesively across products, platforms, and internal teams.</li><li>
Participate in and contribute to pre-sales activities, including scope validation, proposal estimates, RFP responses, and client presentations.</li><li>
Assist in drafting and reviewing Statements of Work to ensure clarity, feasibility, and alignment with delivery best practices.</li><li>
Partner with Sales to identify add-on opportunities and ensure smooth transitions between sales, implementation, and customer success teams.</li><li>
Establish and maintain strong relationships with cross-functional departments to ensure alignment and resource commitment.</li><li>
Travel to client sites as necessary (up to 30%) to support high-priority engagements or escalated issues.</li><li>
Forecast and track team revenue, manage billing milestones, and monitor financial performance against targets.</li><li>
Champion a team-oriented culture and lead regular meetings or initiatives (e.g., community development sessions, implementation summits) to foster collaboration and innovation.</li><li>
Oversee special implementation-related initiatives to expand capabilities and improve delivery effectiveness (e.g., LMS, Datamart).</li><li>
Maintain accountability for project deliverables, successful solution adoption, and overall customer satisfaction throughout implementation.</li><li>
Conduct periodic project audits to ensure alignment with project scope, solution design and delivery standards.</li><li>
Support strategic planning by providing input on budgets, staffing forecasts, and team development plans.</li><li>
Represent Tyler&rsquo;s core values by promoting integrity, innovation, superior service, and exceeding client expectations in all engagements.</li><li>
Perform other duties as assigned.</li></ul></div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><ul><li>
3-5 years of implementation and project management experience within a software company or division.</li><li>
A minimum of a B.S. or B.A. degree or equivalent experience is required.</li><li>
Exceptional conflict resolution, negotiation, business, and customer service skills including the experienced partnering successfully with clients on technical needs and delivering sales solutions tailored to client needs.</li><li>
PMP is strongly preferred.</li><li>
Seven or more years&rsquo; experience in managing client relationships/software projects.</li><li>
At least 5 years of technical software experience with proven success in assisting clients with utilizing new solutions.</li><li>
Implementation of solutions preferred.</li><li>
Strong knowledge and understanding of PMI standards to conducting projects.</li><li>
Strategic planning, organizational and time management skills including strong people management and project management experience involving the ability to manage multiple projects of various size, scope, and complexity simultaneously.</li><li>
Demonstrated ability to operate with broad technical competency across systems, platforms, and integration patterns, with an emphasis on connecting solutions rather than deep specialization in a single domain.</li><li>
Proven success in navigating and understanding multiple technology stacks, data flows, and system interactions to support end-to-end implementation outcomes. Exceptional interpersonal, collaboration and relationship building skills including the ability to build and maintain meaningful, trusting, and strategic internal/external client relationships across the organization.</li><li>
Prior experience interviewing, hiring, managing, leading, coaching, mentoring, and developing staff.</li><li>
Ability to strategically plan and establish business, client and staff goals and ensure successful goal achievement.</li><li>
Demonstrate prior success with recommending and implementing process improvements and best practices to senior leadership.</li><li>
Advanced research, decision making and problem resolution skills including root cause analysis and resolving the most complex issues.</li><li>
Proficient with Microsoft Office including MS Project</li><li>
Excellent verbal, written and technical communication skills including tailoring messages strategically to technical and non-technical client, staff, management, leadership, and executive audiences.</li><li>
Must be able to travel approximately 30-50% and provide reliable transportation and carry/maintain personal liability insurance on vehicle</li></ul></div></div>

Enterprise Integrations Implementation Manager

<div><div>The Manager &ndash; Implementations position is a leadership role within the Professional Services department, responsible for guiding a team of consultants in the successful delivery of Tyler&rsquo;s software solutions. This position ensures that implementation projects are executed with consistency, professionalism, and efficiency by supporting team development, removing obstacles, and fostering a culture of accountability and continuous improvement. The Manager promotes autonomy and ownership among team members, provides direct and constructive feedback, and is comfortable addressing performance challenges and change.</div><div>
</div><div>
This role plays a critical part in achieving successful implementation outcomes by ensuring solutions are delivered efficiently, with high quality and minimal client disruption. The Manager collaborates with cross-functional teams to refine implementation practices, supports project teams in executing deliverables, and works closely with Client Success to transition satisfied, referenceable customers after go-live.</div><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
Responsbilities</b></h2><ul><li>Supervise, coach, and support a team of implementation consultants, ensuring high performance, professional development, and adherence to implementation methodologies.</li><li>Own end-to-end implementation execution for assigned solutions, ensuring successful client outcomes through effective solution design, configuration, and deployment.</li><li>Provide advanced guidance and direction to implementation staff to ensure minimal disruption due to technical or product-related issues.</li><li>Conduct regular performance feedback sessions, reviews, and coaching conversations; address underperformance constructively and support growth.</li><li>Recruit, develop, and retain high-performing individuals, cultivating a best-in-class implementation team.</li><li>Align consultant resources with project demands, considering experience, skillsets, scope complexity, and team revenue goals.</li><li>Oversee staff utilization, monitor productivity, and take corrective action to meet department and company performance objectives.</li><li>Mentor consultants on best practices, complex product functionality, and proper implementation techniques.</li><li>Lead the development and continuous improvement of implementation processes, tools, templates, and best practices; share enhancements across teams.</li><li>Partner cross-functionally with Product, Engineering, Conversions, Training, and Support to resolve complex implementation challenges and improve overall solution delivery.</li><li>Collaborate with Project Managers, Product Managers, Conversion Engineers, Trainers, and Support to resolve escalated and critical implementation issues.</li><li>Participate in and contribute to pre-sales activities, including scope validation, proposal estimates, RFP responses, and client presentations.</li><li>Assist in drafting and reviewing Statements of Work to ensure clarity, feasibility, and alignment with delivery best practices.</li><li>Partner with Sales to identify add-on opportunities and ensure smooth transitions between sales, implementation, and customer success teams.</li><li>Establish and maintain strong relationships with cross-functional departments to ensure alignment and resource commitment.</li><li>Travel to client sites as necessary (up to 30%) to support high-priority engagements or escalated issues.</li><li>Forecast and track team revenue, manage billing milestones, and monitor financial performance against targets.</li><li>Champion a team-oriented culture and lead regular meetings or initiatives (e.g., community development sessions, implementation summits) to foster collaboration and innovation.</li><li>Oversee special implementation-related initiatives to expand capabilities and improve delivery effectiveness (e.g., LMS, Datamart).</li><li>Maintain accountability for project deliverables, successful solution adoption, and overall customer satisfaction throughout implementation.</li><li>Conduct periodic project audits to ensure alignment with project scope, solution design and delivery standards.</li><li>Support strategic planning by providing input on budgets, staffing forecasts, and team development plans.</li><li>Represent Tyler&rsquo;s core values by promoting integrity, innovation, superior service, and exceeding client expectations in all engagements.</li><li>Perform other duties as assigned.</li></ul><div>
</div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>3-5 years of implementation and project management experience within a software company or division.</li><li>A minimum of a B.S. or B.A. degree or equivalent experience is required.</li><li>Exceptional conflict resolution, negotiation, business, and customer service skills including the experienced partnering successfully with clients on technical needs and delivering sales solutions tailored to client needs.</li><li>PMP is strongly preferred.</li><li>Seven or more years&rsquo; experience in managing client relationships/software projects.</li><li>At least 5 years of technical software experience with proven success in assisting clients with utilizing new solutions.</li><li>Implementation of solutions preferred.</li><li>Strong knowledge and understanding of PMI standards to conducting projects.</li><li>Strategic planning, organizational and time management skills including strong people management and project management experience involving the ability to manage multiple projects of various size, scope, and complexity simultaneously.</li><li>Strong expertise in CAMA (Computer-Assisted Mass Appraisal) systems and end-to-end property tax business processes, including valuation modeling, mass appraisal cycles, data collection and validation, cost and sales analysis, ratio studies, assessment roll production, and appeals management.</li><li>Hands-on experience with appraisal and tax software/products is required.</li><li>Exceptional interpersonal, collaboration and relationship building skills including the ability to build and maintain meaningful, trusting, and strategic internal/external client relationships across the organization.</li><li>Prior experience interviewing, hiring, managing, leading, coaching, mentoring, and developing staff.</li><li>Ability to strategically plan and establish business, client and staff goals and ensure successful goal achievement.</li><li>Demonstrate prior success with recommending and implementing process improvements and best practices to senior leadership.</li><li>Advanced research, decision making and problem resolution skills including root cause analysis and resolving the most complex issues.</li><li>Proficient with Microsoft Office including MS Project</li><li>Excellent verbal, written and technical communication skills including tailoring messages strategically to technical and non-technical client, staff, management, leadership, and executive audiences.</li><li>Must be able to travel approximately 30-50% and provide reliable transportation and carry/maintain personal liability insurance on vehicle</li></ul></div>

CAMA Implementation Manager

<div><p>The Report Developer plays a crucial role in the development and delivery of tailored reports for Tyler clients. This position involves collaborating closely with clients to understand their specific reporting needs and requirements. The developer will utilize various tools and software to design, create, and implement custom reports that effectively present data in a clear and actionable manner. Attention to detail and a strong understanding of data analysis are essential, as the reports aim to provide insightful information to support clients' decision-making processes. Additionally, the Report Developer will ensure the accuracy and reliability of the reports produced, while adhering to project timelines and maintaining effective communication with stakeholders throughout the development cycle.</p><h2 class="jobSectionHeader"><b><br>
Responsibilities:</b></h2><ul><li>
Design, develop, document, and deliver custom reports of moderate complexity for Tyler</li><li>
Clients using the latest OLAP Cubes, Report Models, and transactional databases using MS Visual Studio.</li><li>
Work closely with Business Analysts and/or Software Engineers to ensure proper incorporation of new technologies when developing custom reports.</li><li>
Work closely with Implementation to ensure client delivery dates are met.</li><li>
Assure integrity of all solutions developed through coordination of testing and adherence to company standards and procedures.</li><li>
Publish all custom-developed reports to a shared document library.</li><li>
Occasionally travel to a client site to discuss reporting requirements.</li><li>
Work independently to manage workload and respond to changing deadlines.</li><li>
Respond with the flexibility to changing deadlines.</li><li>
Coordinate input from several different business functions and individuals within Tyler Technologies.</li><li>
Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical.</li><li>
Work independently.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2><ul><li>
Bachelor&rsquo;s degree in computer science or math, or comparable work experience.</li><li>
A minimum of 2 years of previous experience.</li><li>
Solid understanding of Tyler&rsquo;s business and client needs.</li><li>
Solid understanding of SQL and data modeling principles.</li><li>
Strong project management skills.</li><li>
Experience with SQL Server Reporting Services and SQL Server Business Intelligence</li><li>
Development Studio (BIDS) is strongly desired; experience with other established business intelligence tools is useful (e.g. Cognos, MicroStrategy).</li><li>
Experience with SharePoint and SharePoint Excel Services.</li><li>
Excellent interpersonal and communication skills.</li></ul></div>

SSRS Report Developer

<div><div>Provide basic-level payment processing software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure the timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team-coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.</div><div>
</div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><div><ul><li>
Strong desire to work with a team that has common goals</li><li>
Passion for helping clients and building rapport</li><li>
Desire to work in a fast-paced environment where every day offers diverse questions</li><li>
Aptitude for problem-solving and thinking out of the box.</li><li>
Provides inbound support to resolve client inquiries and problems.</li><li>
Analyzes data reports, forms, and web technologies commensurate with the level of training and understanding.</li><li>
Determines whether to resolve issues personally or to refer to a more experienced team member.</li><li>
Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.</li><li>
Uses Tyler&rsquo;s client management system to create, track, and/or update details on the specifics of client issue(s).</li><li>
May assist with writing documentation of support processes.</li><li>
May submit client issues to the development team for resolution as needed.</li><li>
May create or enhance documentation throughout the support process.</li><li>
Commits to expanding technological skills and knowledge of Tyler products.</li><li>
Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.</li><li>
Performs other duties as assigned.</li></ul></div><h2 class="jobSectionHeader"><br>
<b>
Qualifications</b></h2><div><ul><li>
Bachelor's degree in a related field or equivalent experience.</li><li>
Experience with payment processing software.</li><li>
Excellent interpersonal skills.</li><li>
Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.</li><li>
Strong organizational skills.</li><li>
Effective analytical ability, particularly in a technical environment.</li><li>
Excellent written and verbal communication skills.</li><li>
Knowledgeable with Microsoft Office.</li></ul></div></div>

Software Support Specialist - Payments

Join Tyler Technologies and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.