Qureos Mentor

U-Haul

<div><h2 class="jobSectionHeader">Unemployment Compensation Administrator</h2>
Are you looking for an opportunity to join a great team and grow your career? Check out our Unemployment Compensation Administrator position! This position and department provide lots of opportunities for growth and gaining new knowledge to keep you moving on your career path. This position is responsible for working with management to gather the facts and appropriately responding to claims and other inquiries received.
In this position you will:<ul><li>
Review claims and work with management to build your response and follow through until the claim is resolved</li><li>
Gather the facts, prepare for, and participate in hearings as needed, attention to detail is a must</li><li>
Respond to wage audits and other inquiries from government agencies</li><li>
Collaborate with other areas of Human Resources on project work</li><li>
Take detailed notes and record results so that overall program performance may be accurately assessed</li><li>
Maintain confidentiality of all sensitive information</li></ul>
Skills and Strengths Desired:<ul><li>
Knowledge of unemployment insurance and hearings.</li><li>
Strong written and verbal communications</li><li>
Solid knowledge of Excel and other MS office products.</li></ul>
U-Haul Offers:<ul><li>
Full Medical coverage</li><li>
Prescription plans</li><li>
Dental &amp; Vision Plans</li><li>
New indoor fitness gym</li><li>
Gym Reimbursement Program</li><li>
Registered Dietitian Program</li><li>
Weight Watchers</li><li>
Onsite medical clinic for you and your family</li><li>
Career stability</li><li>
Opportunities for advancement</li><li>
Valuable on-the-job training</li><li>
Tuition reimbursement program</li><li>
Free online courses for personal and professional development at U-Haul University&reg;</li><li>
Business and travel insurance</li><li>
You Matter Employee Assistance Program</li><li>
Paid holidays, vacation, and sick days</li><li>
Employee Stock Ownership Plan (ESOP)</li><li>
401(k) Savings Plan</li><li>
Life insurance</li><li>
Critical Illness/Group Accident</li><li>
24-hour physician available for kids</li><li>
MetLaw Legal program</li><li>
MetLife auto and home insurance</li><li>
Mindset App Program</li><li>
Discounts on cell phone plans, hotels, and more</li><li>
LifeLock Identity Theft</li><li>
Savvy consumer wellness programs - from health care tips to financial wellness</li><li>
Dave Ramsey&rsquo;s SmartDollar Program</li><li>
U-Haul Federal Credit Union</li><li>
Wellness Program</li></ul> 
 
 
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</div>

Unemployment Compensation Administrator

<div><h2 class="jobSectionHeader">U-Box Operations Analyst (IN-HOUSE ONLY)</h2>
 U-Box Operations Analyst (IN-HOUSE ONLY) 
Annual Salary Range: $45,000 &ndash; $60,000 
Compensation is based on experience, skills, and internal equity. 
 
Position Overview<ul><li>
Moving Help is seeking an experienced U-Box Operations Analyst to play a critical role in the oversight, optimization, and escalation management of U-Box operations. This position is intended for a seasoned professional with demonstrated experience managing complex operational challenges and driving meaningful process improvements.</li><li>
The successful candidate will be a self-directed, solutions-oriented individual with strong operational judgment, capable of independently resolving multifaceted issues, influencing stakeholders across U-Haul, and implementing improvements that directly enhance service quality and operational efficiency.</li><li>
This role requires the ability to operate with minimal supervision, confidently engage with senior leadership, and take ownership of high-impact decisions in a fast-paced environment.</li></ul> 
Key Responsibilities<ul><li>
Serve as a primary operational point of contact for complex and escalated U-Box and Moving Help issues.</li><li>
Partner cross-functionally with field teams, internal departments, service providers, and leadership to identify root causes and implement corrective actions.</li><li>
Independently analyze emerging operational issues and develop strategic, actionable solutions.</li><li>
Lead and manage difficult or sensitive conversations to resolve disputes, drive accountability, and uphold service standards.</li><li>
Own the escalation, documentation, tracking, and reporting of bugs, claims, disputes, and systemic issues to management and application teams.</li><li>
Actively promote and drive a culture of continuous improvement through process refinement, training, and operational feedback loops.</li><li>
Handle both inbound and outbound calls related to escalated U-Box concerns, including mileage disputes, claims, and service failures.</li><li>
Develop and maintain procedures, training materials, and operational documentation to improve consistency and performance.</li><li>
Coach and support internal teams and service providers through complex operational scenarios.</li><li>
Lead or contribute to special initiatives and cross-departmental projects, including U-Haul special projects.</li><li>
Adapt to changing priorities and support special assignments as business needs arise.</li></ul> 
Day-to-Day Responsibilities<ul><li>
Provide advanced operational support to field and internal teams supporting Moving Help and U-Box services.</li><li>
Review and manage RepWest claims involving Moving Help.</li><li>
Monitor and respond to service provider requests via the MH Field Support inbox.</li><li>
Identify trends, analyze data, and proactively flag operational risks.</li><li>
Escalate and track application bugs and systemic issues through established reporting channels.</li><li>
Maintain a &ldquo;call-first&rdquo; approach to efficiently and decisively resolve issues.</li><li>
Provide support outside of scheduled hours when operational needs require.</li></ul> 
Role Expectations<ul><li>
Operate independently with minimal supervision.</li><li>
Demonstrate strong troubleshooting, judgment, and decision-making skills.</li><li>
Communicate clearly, professionally, and effectively with all levels of the organization.</li><li>
Analyze operational data and translate findings into actionable outcomes.</li><li>
Accurately track, document, and report claims, disputes, and ongoing issues.</li><li>
Balance competing priorities while meeting tight deadlines.</li></ul> 
Required Qualifications<ul><li>
Demonstrated experience in operations, logistics, or service-based support roles.</li><li>
Strong working knowledge of Moving Help, U-Box, or similar operational platforms (highly preferred).</li><li>
Proven ability to manage escalations and complex operational challenges.</li><li>
Excellent analytical, problem-solving, and critical-thinking skills.</li><li>
Strong interpersonal and communication skills with the ability to influence stakeholders.</li><li>
Ability to thrive in a fast-paced, high-accountability environment.</li></ul> 
Preferred Qualifications<ul><li>
Advanced proficiency in Excel</li><li>
Experience with Azure DevOps or similar tracking and reporting tools</li></ul> 
 
 
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</div>

U-Box Operations Analyst (IN-HOUSE ONLY)

<div><h2 class="jobSectionHeader">Senior Media &amp; Public Relations Coordinator</h2>
This in-person senior External Communications role reports to the Manager of Media &amp; Public Relations. Daily work entails, but is not limited to, writing press releases and blogs; planning and executing marketing campaigns; pitching media; responding to media and public inquiries; supporting and coordinating with North American field teams and U-Haul International (UHI) departments to meet their needs; research and analysis projects; and other duties to protect and boost the brand image and voice of U-Haul Holding Co. and its subsidiaries. Public speaking, on-camera appearances and serving as a Company representative at various functions are also required. Management skills are needed to direct and maximize the efficiency of U-Haul PR interns as their primary point of contact. Oversee and effectively utilize media monitoring, media outreach and industry analysis tools contracted by the External Comms team. Research and proactively apply for awards that bring recognition to UHI products, services, programs, people, departments and good works. Manage the writing and distribution of new dealer press releases to promote small businesses that partner with UHI as rental locations, as well as disaster relief press releases that promote goodwill offers to communities in need. Assist with regular content creation for uhaul.com, the myuhaulstory.com blog, and other UHI forums. Assist the Manager of Media &amp; PR with crisis management as situations arise and be a lead decision-maker when needed. Advise and prepare UHI personnel and field teams for media opportunities and public presentations. Lead media or public tours of U-Haul-owned properties when needed. Accurately represent the values and views of U-Haul in all public-facing capacities.
Qualifications:
Candidates should have a minimum of seven years in a Public Relations, Journalistic, Communications, Marketing or related field with a track record of success; excellent writing skills and portfolio; command of the AP stylebook; exceptional time management; the ability to thrive independently and as part of a team; and the creativity to evaluate and implement new tactics for effective campaigns and messaging.
Occasional travel may be required. Position to be filled on the 23rd floor of the new U-Haul Tower at 20 E. Thomas in Midtown Phoenix. Full benefits, including access to the state-of-the-art Shoen Family Conference and Fitness Center on campus. Competitive salary to align with experience. While Monday to Friday business hours apply, must be able to contribute remotely as part of a rotating weekend schedule for distributing U-Haul-related breaking news to the field and responding to customers in need, and must be able to assist on a 24/7 basis for crisis scenarios and urgent field requests when they arise.
Why U-Haul?:<ul><li>
Full Medical coverage</li><li>
Prescription plans</li><li>
Dental &amp; Vision Plans</li><li>
New indoor fitness gym</li><li>
Gym Reimbursement Program</li><li>
Registered Dietitian Program
</li><li>Weight Watchers
</li><li>Onsite medical clinic for you and your family</li><li>
Career stability</li><li>
Opportunities for advancement</li><li>
Valuable on-the-job training</li><li>
Tuition reimbursement program</li><li>
Free online courses for personal and professional development at U-Haul University&reg;</li><li>
Business and travel insurance</li><li>
You Matter Employee Assistance Program</li><li>
Paid holidays, vacation, and sick days
</li><li>Employee Stock Ownership Plan (ESOP)</li><li>
401(k) Savings Plan</li><li>
Life insurance</li><li>
Critical Illness/Group Accident</li><li>
24-hour physician available for kids</li><li>
MetLaw Legal program</li><li>
MetLife auto and home insurance</li><li>
Mindset App Program</li><li>
Discounts on cell phone plans, hotels, and more</li><li>
LifeLock Identity Theft</li><li>
Savvy consumer wellness programs - from health care tips to financial wellness</li><li>
Dave Ramsey&rsquo;s SmartDollar Program</li><li>
U-Haul Federal Credit Union</li><li>
Wellness Program</li></ul> 
 
 
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</div>
 <div><h3 class="jobSectionHeader">About Us</h3>
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</div>

Senior Media & Public Relations Coordinator

Join U-Haul and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

U-Haul

ABOUT_COMPANY

Unemployment Compensation Administrator

U-Box Operations Analyst (IN-HOUSE ONLY)

Senior Media & Public Relations Coordinator