Qureos Mentor

UMass Memorial Health

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$28.00 - $39.56
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Friday, Holidays - Every Other Holiday, On Call - Not Required, Saturday, Thursday, Wednesday
Scheduled Hours:
6:00AM - 4:00PM
Shift:
1 - Day Shift, 10 Hours (United States of America)
Hours:
40
Cost Center:
10030 - 5290 Maintenance Realty
Union:
UFCW-Skilled (United Food and Commercial Workers)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs various general maintenance work including plumbing, heating, carpentry, electrical, etc., necessary to maintain equipment and systems and related duties throughout all UMass Memorial Medical Center (UMMHC) Campuses. Works following general instruction such as routine work orders, preventive maintenance schedules, etc.
I. Major Responsibilities:
1. Performs preventive maintenance, troubleshoots, and repairs various equipment and systems such as, but not limited to, medical gas systems, medical air pumps, compressors, vacuum pumps, alarm panels, valves, gauges, water purification systems, refrigeration systems, fire alarm systems, pneumatic tube system, laundry equipment, beds, stretchers, sterilizers, surgical instruments, kitchen appliances, etc. 
2. Replaces light bulbs and related items. Assists with fire alarm system shut down, generator and electric testing as directed. Assists with major repairs and installation of equipment and systems. 
3. Fabricates minor repair parts and components as required. 
4. Troubleshoots, evaluates and identifies problems with mechanical, plumbing and electrical systems and responds appropriately. 
5. May perform sheet metal cutting, welding, and soldering duties. 
 
II. Position Qualifications:
Ability to read, write, calculate and follow instructions and procedures. Knowledge of basic plumbing, heating, electrical, and mechanical techniques and repair principles. Works from specifications, schedules, and general instructions requiring interpretation in various applications. Basic computer skills required. Reading (English), writing (English), and ability to utilize Computer to input work orders in the Computerized Maintenance Work Order System with minimal training within (60) days of employment required. One to three years experience. Trade school completion preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Maintenance Technician, 40 hours, Days

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$20.94 - $29.27
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8a to 4p
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 5404 Denials
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for reviewing, analyzing and initiating appropriate action for complex denial resolution by communicating with payers, hospital departments and patients.
I. Major Responsibilities:
1. Triages denial root cause and executes appropriate next steps. 
2. Identifies trends and participates in interdepartmental resolution strategies to reduce and eliminate future denials. Researches complex denials as assigned. 
3. Trains staff on payer websites, providing basic guidance and instruction on website navigation. 
4. Uses assigned work queues and prioritization standards and guidelines to perform denial resolution follow up. Work queues assigned will be representative of UMMHC more complex payers. 
5. Resolves accounts denials with high dollar balances (&gt;$100,00) recognizing the potential complexity and the need for rapid resolution. 
6. Uses reference material to troubleshoot payer issues and increase understanding of denial resolution techniques. References payer websites as needed. 
7. Analyzes and researches the denial reasons for each assigned denial code. Recognizes and differentiates between claim denials and payment variances. Initiates appropriate account follow up. 
8. Participates in payer and internal audits. Supports requests for information, claim correction and/or resubmission. Maintains appropriate documentation related to original audit findings. 
9. Corrects and updates claim information in the Medicare FISS system requiring in depth knowledge of Medicare billing and compliance regulations. 
10. Correct and resubmit claims in Mass Health MMIS and other payer websites 
11. Completes appropriate actions needed for an effective appeal including conducting authorization research, rebilling, and balance write off or transfer to next responsible party. Escalates issues as appropriate. 
12. Corresponds with third party payers, hospital departments, and patients to obtain information required for denial resolution following payer timelines. Releases information following Federal, State and Hospital guidelines. 
13. Follows payers established procedures and timelines to submit appeals utilizing payers preferred method, i.e., electronically or via paper. 
14. Documents all actions taken during the denial resolution process clearly including actions taken, next steps, payer processing timelines, etc. 
15. Adjusts account balances using correct transaction while code adhering to guidelines. 
16. Follows established protocols to ensure all documents are retained appropriately. 
17. Meets established quality and productivity standards. 
18. Facilitates and promotes the sharing of knowledge and content throughout departments. 
19. Follows all established Hospital Billing Revenue Cycle Management departmental and compliance policies and procedures. 
20. Adheres to change control processes.
 
21. Participates in cross training to optimize resources. 
22. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required. 
23. Maintains and fosters an organized, clean, and safe work environment. 
24. Actively contributes to the development and application of process improvements. 
25. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group&rsquo;s achievement of goals and to help foster a positive work environment. 
26. Demonstrates respect for the diversity of patient and employee populations. Supports and encourages diverse points of view, work, and lifestyles. 
27. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc. 
28. Performs a variety of related duties as assigned by management.
II. Position Qualifications:
License/Certification/Education: 
Required: 
1. A minimum of a High School diploma.
Experience/Skills: 
Required: 
1. Four or more years of experience in health care billing functions. 
2. Previous health care billing experience. 
3. Proven track record of successful performance and goal achievement. 
4. Experience in denial resolution process. 
5. Advanced knowledge of claim form content and claim submission requirements. Understands and can explain the purpose of revenue codes, condition codes, occurrence codes, modifiers and value codes. 
6. Proactively proposes resolutions to issues
 
7. Ability to communicate verbally and clearly document all actions taken during resolution process. 8. Demonstrates ability to research denial issues. Can provide root cause of denial issue and identify next steps needed to resolve issue. 
9. Ability to navigate in MassHealth claims processing application and/or the Medicare claims processing application. 
10. Experience with high dollar- high complexity claim submissions, i.e. Long length of stay, coverage changes and lapse, coordination of benefit issues 
11. Ability to work collaboratively and effectively with people. 
12. Exceptional communication and interpersonal skills.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Denials Resolution Specialist II

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$19.74 - $26.96
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
6 to 2:30pm 6:30 to 3pm 7 to 3:30pm 8 to 4;30 pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 5454 Surgery Pod AR
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for follow-up of complex claims for payment.
Responsible for follow-up of complex claims for payment.
Major Responsibilities:<ul><li>
Calls insurance companies and utilizes payor web-sites while working detailed reports to secure outstanding payments.</li><li>
Reviews rejections in assigned payors and plans to determine validity of rejection and takes appropriate action to resolve the invoice.</li><li>
Calculates and posts adjustments based on third party reimbursement guidelines and contracts.</li><li>
Makes appropriate payor and plan changes to secondary insurers or responsible parties.</li><li>
Inputs missing data as required and corrects registration and other errors as indicated.</li><li>
Schedule: 6 to 2:30pm, 6:30 to 3pm, 7 to 3:30pm, or 8 to 4;30 pm</li></ul>
Position Qualifications:
License/Certification/Education:
Required:<ul><li>
High School Diploma</li></ul>
Experience/Skills:
Required:<ul><li>
Previous Revenue Cycle knowledge in one of the following areas including PFS, Customer Service, Cash Posting, Financial Assistance, Patient Access, HIM/Coding and/or 3rd party Reimbursement.</li><li>
Ability to perform assigned tasks efficiently and in timely manner.</li><li>
Ability to work collaboratively and effectively with people.</li><li>
Exceptional communication and interpersonal skills.</li></ul>
Preferred:<ul><li>
One or more years of experience in health care billing functions.</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Accounts Receivable I, Physician Billing

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$19.74 - $26.96
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8:00am - 4:30pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 5406 HB AR Followup Team 1
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for resolving outstanding no-response and post-appealed accounts receivables in the circumstance that balances have not been adjudicated and performing all related tasks.
I. Major Responsibilities:
1. Performs follow up on accounts that have not been initially adjudicated by the payer utilizing assigned work queues and prioritization standards, 
2. Follows up on open receivables after appeal has been submitted by Revenue Cycle departments. 
3. Utilizes payor technology and resources to support account resolution activities. 
4. Follows established protocols to ensure all documents are scanned in appropriately. 
5. Maintains current knowledge of payer response time. 
6. Responds to incoming inquiries from attorneys, payers, employers, etc., following all hospital and regulatory guidelines. 
7. Analyzes and researches accounts to determine root cause of open receivables to determine and execute the best approach for timely and accurate resolution. 
8. Releases patient information following Federal, State and Hospital guidelines. 
9. Adjusts account balances using correct transaction, code adhering to guidelines. 
10. Corresponds with third party payers, hospital departments, and patients to obtain information required for account receivable resolution. 
11. Works with team leader and/or Supervisor on account resolution strategies that optimize reimbursement. Escalates issues timely. 
12. Uses established guidelines and provides support documentation needed for payer audit requests. 
13. Uses reference material to troubleshoot payer issues and increase understanding of account resolution techniques. 
14. References payer websites as needed to acquire knowledge and understanding of appropriate follow up actions. 
15. Meets established productivity standards. 
16. Facilitates and promotes the sharing of knowledge and content throughout departments. 
17. Follows all established Hospital Billing Revenue Cycle Management departmental and compliance policies and procedures. 
18. Adheres to change control processes. 
19. Participates in cross training to optimize department resources. 
20. Maintains and fosters an organized, clean and safe work environment. 
21. Contributes to the development and application of process improvements. 
22. Maintains a collaborative, team relationship with peers and colleagues to effectively contribute to the group&rsquo;s achievement of goals and to help foster a positive work environment. 
23. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
II. Position Qualifications:
License/Certification/Education: 
Required: 
1. High School diploma
Experience/Skills: 
Required: 
1. Previous Revenue Cycle knowledge including experience in one of the following areas PFS, Customer Service, Cash Posting, Financial Assistance, Patient Access, HIM/Coding or 3rd party Reimbursement. 
2. Ability to perform assigned tasks efficiently and in timely manner. 
3. Ability to work collaboratively and effectively with people. 
4. Exceptional communication and interpersonal skills. 
Preferred: 
1. One or more years of experience in health care billing functions. 
2. Experience in accounts receivable follow-up process.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Excellent Attendance and reliability are extremely important.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

AR Follow-Up Specialist, Hospital Billing

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$15.00 - $25.82
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Weekends - One Full Weekend a Month
Scheduled Hours:
mixed
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
10020 - 0153 PCA Float Pool
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice. 
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight. 
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab. 
9. Phlebotomy in certain locations. 
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure. 
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
 
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
15. Replenishes patient and unit supplies and equipment. 
16. Requests assistance from identified resources when more direction is needed. 
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
18. Has the ability to precept new Patient Care Technicians.
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
2. Current Basic Life Support. 
Experience/Skills: 
Required: 
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I. 
or 6 months of prior inpatient/outpatient direct patient care experience. 
2. Ability to read, write and communicate in English in a clear and concise manner. 
3. Medical Terminology. 
4. Computer skills. 
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. 
6. Must have proven problem-solving abilities for routine situations. 
7. Must be able to remain calm when under stress or in emergency situations.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. 
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
Job Title: Patient Care Technician I 
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; weights and heights. 
8. Performs EKG&rsquo;s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab. 
9. Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
10. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure. 
11. Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed. 
12. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
13. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
14. Replenishes patient and unit supplies and equipment as needed. 
15. Requests assistance from identified resources when more direction is needed. 
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
1.2. Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills: 
Required: 
1. Ability to read, write and communicate in English in a clear and concise manner. 
2. Basic computer skills 
3. Basic Medical Terminology knowledge. 
4. Must be able to remain calm when under stress or in emergency situations
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. 
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Patient Care Technician I- Inpatient, Float Pool, Per Diem

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$15.00 - $25.82
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Weekends - One Full Weekend a Month
Scheduled Hours:
0700-1530
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
10020 - 1400 Nursing 3 West
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; weights and heights. 
8. Performs EKG&rsquo;s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab. 
9. Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
10. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure. 
11. Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed. 
12. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
13. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
14. Replenishes patient and unit supplies and equipment as needed. 
15. Requests assistance from identified resources when more direction is needed. 
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Minimum of a high school education or GED. 
2. Basic Life Support certification within 30-days as a condition of employment.
Experience/Skills:
Required: 
1. Ability to read, write and communicate in English in a clear and concise manner. 
2. Basic computer skills 
3. Basic Medical Terminology knowledge. 
4. Must be able to remain calm when under stress or in emergency situations
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. 
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
For TA Purposes:
PCA II -
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice. 
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services. 
Job Description 
Job Description 
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight. 
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab. 
9. Phlebotomy in certain locations. 
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure. 
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
 
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
15. Replenishes patient and unit supplies and equipment. 
16. Requests assistance from identified resources when more direction is needed. 
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
18. Has the ability to precept new Patient Care Technicians.
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
2. Current Basic Life Support.
Experience/Skills: 
Required: 
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I. 
2. Prior inpatient/outpatient care experience or clinical care training. 
3. Ability to read, write and communicate in English in a clear and concise manner. 
4. Medical Terminology. 
5. Computer skills. 
6. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. 
7. Must have proven problem-solving abilities for routine situations. 
8. Must be able to remain calm when under stress or in emergency situations.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Patient Care Technician I- Inpatient, 3 West, Per Diem

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$15.00 - $25.82
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Sunday through Saturday, Weekends (Saturday and Sunday)
Scheduled Hours:
mixed shifts
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
10010 - 0704 Maternity Center
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice. 
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight. 
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab. 
9. Phlebotomy in certain locations. 
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure. 
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
 
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
15. Replenishes patient and unit supplies and equipment. 
16. Requests assistance from identified resources when more direction is needed. 
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
18. Has the ability to precept new Patient Care Technicians.
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
2. Current Basic Life Support. 
Experience/Skills: 
Required: 
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I. 
or 6 months of prior inpatient/outpatient direct patient care experience. 
2. Ability to read, write and communicate in English in a clear and concise manner. 
3. Medical Terminology. 
4. Computer skills. 
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. 
6. Must have proven problem-solving abilities for routine situations. 
7. Must be able to remain calm when under stress or in emergency situations.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. 
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
Job Title: Patient Care Technician I 
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; weights and heights. 
8. Performs EKG&rsquo;s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab. 
9. Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
10. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure. 
11. Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed. 
12. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
13. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
14. Replenishes patient and unit supplies and equipment as needed. 
15. Requests assistance from identified resources when more direction is needed. 
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
1.2. Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills: 
Required: 
1. Ability to read, write and communicate in English in a clear and concise manner. 
2. Basic computer skills 
3. Basic Medical Terminology knowledge. 
4. Must be able to remain calm when under stress or in emergency situations
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. 
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Patient Care Tech II - Inpatient, Maternity Center, Per Diem

Join UMass Memorial Health and explore 34   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.