Qureos Mentor

UMass Memorial Health

<div><h1 class="jobSectionHeader"><b>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</b></h1><p></p><p><b>
Exemption Status:</b></p>
Non-Exempt<p></p><p><b>
Hiring Range:</b></p>
$31.31 - $56.35<p>
Please note that the final offer may vary within this range based on a candidate&rsquo;s <b>experience, skills, qualifications, and internal equity considerations</b>.</p><p></p><p><b>
Schedule Details:</b></p>
Thursday, Tuesday<p></p><p><b>
Scheduled Hours:</b></p>
8A-4P<p></p><p><b>
Shift:</b></p>
1 - Day Shift, 8 Hours (United States of America)<p></p><p><b>
Hours:</b></p>
0<p></p><p><b>
Cost Center:</b></p>
34000 - 1035 Anesthesiology Admin<p></p><p>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</p><p></p><h1 class="jobSectionHeader"><b>
Everyone Is a Caregiver</b></h1><p></p><p>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</p><p></p>
Collects and prepares financial/statistical data related to operating and capital budgets and financial reporting processes. Analyzes financial and statistical data (and other information as required) in support of creating the annual operating and capital plans and budgets, and then tracking performance against these targets. Focus on rolling quarterly forecasts and the use of metrics to evaluate financial performance, and working with a team. Works collaboratively with operating vice presidents, department managers and administrators as needed across the UMass Memorial Health Care (UMMHC) system to understand financial targets and results and provide related support. Gathers and prepares information that is formatted and structured, so it can easily be analyzed for accuracy and achievement of budget targets.<p></p><p>
I. Major Responsibilities:</p><p>
1. Supports and works with customers, Managers, Vice Presidents and Administrators through a process of proactively understanding customer needs. Resolves inquiries and provides training in use and navigation of multiple financial systems and reports.<br>
2. Develops a strong working knowledge of the forecasting/budgeting financial software and obtains efficient navigation capabilities. May assist with system quality assurance, testing and/or maintenance.<br>
3. Performs ad hoc and routine variance analysis and/or audits. Works collaboratively to develop and implement corrective actions to meet financial targets.<br>
4. Obtains data from the financial systems as needed. Designs, prepares and reviews various scheduled and ad hoc reports for presentation, distribution and/or ongoing financial data evaluation.<br>
5. Performs other duties as required including, but not limited to, identification of forecasting assumptions, preparation of an annual operating plan, and reconciliations of data from multiple financial systems.<br>
6. Participates in committees and work teams for various projects related to the budget process. May assist management in feasibility evaluation studies, market analysis and business plans.<br>
7. Trains and mentors Financial Analysts.<br>
8. May manage external contracts and revenues, which may include but is not limited to contract analysis, income review, funding, grant monies, cash collection, and invoicing.
<br>
9. May processes DEFAs and change forms and resolve discrepancies with the Medical Group and Medical School payroll departments. May coordinate services and additional compensation for moonlighting, sign-on bonuses, and medical school related reimbursements. May oversee departmental purchasing and payables documents.</p><p></p><p>
Standard Staffing Level Responsibilities:</p><p>
1. Complies with established departmental policies, procedures and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</p><p></p><p>
All responsibilities are essential job functions.</p><p>
II. Position Qualifications:</p><p><br>
License/Certification/Education:</p><p>
Required:<br>
1. Bachelor&rsquo;s Degree with a major or concentration in Health Care Administration, Math, Data Science, Economics, Finance, Accounting or related field.</p><p></p><p>
Preferred:<br>
1. MBA in Finance.</p><p></p><p>
Experience/Skills:</p><p>
Required:<br>
1. Minimum of 2 years of directly relevant work experience in finance.<br>
2. Must possess a fundamental understanding of financial management concepts and be able to assist in the development of financial plans.<br>
3. Familiarity with accounting principles and financial statements.<br>
4. Demonstrated experience utilizing Microsoft Office Suite programs (e.g. Excel, PowerPoint, Word, Access, Project) with expertise in modeling in Excel.<br>
5. Exhibit excellent analytical and interpersonal skills and the ability to develop and present creative approaches and solutions to strategic business issues.<br>
6. Strong organizational and communication skills, the ability to work with non-financial managers, and the ability to manage multiple projects.</p><p></p><p>
Preferred:<br>
1. Knowledge of discounted cash flows<br>
2. Familiarity with hospital/healthcare delivery systems, financial forecasting and budgeting.<br>
3. A comprehensive working knowledge of computer-based financial/forecasting/budgeting techniques strongly preferred.</p><p></p><p>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.</p><p>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</p><p></p><p>
III. Physical Demands and Environmental Conditions:</p><p>
Work is considered sedentary. Position requires work indoors in a normal office environment.</p><p>
ADDENDUM FOR SENIOR FINANCIAL ANALYST PHARMACY 340B PROGRAM</p><p></p><p>
Additional Major Responsibilities:</p><p>
1. Develops a thorough understanding of the 340B (federal drug discount program) regulations and guidelines for mixed-use pharmacies, prescription centers and contract pharmacies. This includes attending education sessions offered by Apexus 340B University, webinars and conferences.<br>
2. Develops, tests, and performs 340B optimization reviews which helps improve revenue capture at our 150+ contract pharmacies. Identifies shortcomings with 340B Third Party Administrators (TPAs), and designs targeted reports and manual review processes for missed opportunity on high dollar prescriptions.<br>
3. Builds and maintains 340B only NPI database to ensure the data loaded in all four 340B TPAs is accurate at all times to ensure compliance with 340B regulations.<br>
4. Designs a WAC (Wholesale Acquisition Cost) dashboard that tracks purchasing patterns (340B, GPO and WAC accounts) and helps identify opportunities to reduce the drug spend for mixed-use pharmacies. Reviews the items with high opportunity, identify root cause and make recommendations to the various teams including buyers, 340B Coordinator, Pharmacy Operations Manager, IS Pharmacists, Willow Analyst, etc. to realize the savings.</p><p></p><p>
Qualifications:</p><p>
Same.</p><p></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</p><p></p><p>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</p><p></p><p>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</p></div><p></p>

Sr Financial Analyst

<div><h1 class="jobSectionHeader"><b>Are you a current UMass Memorial Health caregiver? </b><b>Apply now through Workday.</b></h1><p></p><p><b>
Exemption Status:</b></p>
Non-Exempt<p></p><p><b>
Hiring Range:</b></p>
$19.74 - $28.59<p>
Please note that the final offer may vary within this range based on a candidate&rsquo;s <b>experience, skills, qualifications, and internal equity considerations</b>.</p><p></p><p><b>
Schedule Details:</b></p><p></p><p><b>
Scheduled Hours:</b></p><p></p><p><b>
Shift:</b></p>
1 - Day Shift, 12 Hours (United States of America)<p></p><p><b>
Hours:</b></p>
24<p></p><p><b>
Cost Center:</b></p>
10020 - 1226 Nursing 7 ICU<p></p><p><b>
Union:</b></p>
SHARE (State Healthcare and Research Employees)<p></p><p>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</p><p></p><h1 class="jobSectionHeader"><b>
Everyone Is a Caregiver</b></h1><p></p><p>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</p><p></p>
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team.
<br>
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.<br>
The Patient Care Tech III (PCT III) brings an additional skill set to the table. PCTs that are performing unit secretary duties, telemetry monitoring, remote video monitoring, or are working in the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay, and Harrington Telemetry Certified &amp; Step-Down Unit are eligible for this level.<p></p><p>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
11. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
12. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
13. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
<br>
14. Answers telephone using appropriate telephone etiquette. Takes and relays messages. Utilizes intra-department communication systems, such as pagers and intercom.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.</p><p>
The PCT III must fit into one of these specialties:</p><p>
Unit Secretary<br>
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months. Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records. Enters data or retrieves medical information from the electronic medical record systems.</p><p>
Remote Video Monitoring<br>
Continuously observes multiple patients utilizing the remote video monitoring system.<br>
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.</p><p>
Telemetry Certified &amp; Step-Down Unit - Harrington<br>
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.</p><p>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</p><p>
All responsibilities are essential job functions.<br>
II. Position Qualifications:<br>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.<br>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience.<br>
2. Ability to read, write and communicate in English in a clear and concise manner.<br>
3. Medical Terminology.<br>
4. Computer skills.<br>
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
6. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.<br>
7. Must be able to remain calm when under stress or in emergency situations.</p><p>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.<br>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</p><p></p><p><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</p><p></p><p>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</p><p></p><p>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</p></div><p></p>

7 ICU, PCT III, 24 Hours, Days

<div><h1 class="jobSectionHeader"><b>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</b></h1><p></p><p><b>
Exemption Status:</b></p>
Exempt<p></p><p><b>
Hiring Range:</b></p>
$59,051.20 - $106,308.80<p>
Please note that the final offer may vary within this range based on a candidate&rsquo;s <b>experience, skills, qualifications, and internal equity considerations</b>.</p><p></p><p><b>
Schedule Details:</b></p>
Monday through Friday<p></p><p><b>
Scheduled Hours:</b></p>
8am-4:30pm<p></p><p><b>
Shift:</b></p>
1 - Day Shift, 8 Hours (United States of America)<p></p><p><b>
Hours:</b></p>
40<p></p><p><b>
Cost Center:</b></p>
10021 - 0606 Partial Hosp Unit<p></p><p>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</p><p></p><h1 class="jobSectionHeader"><b>
Everyone Is a Caregiver</b></h1><p></p><p>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</p><p></p>
Provides clinical assessment, treatment, and/or disposition planning services to patients in the behavioral health inpatient and/or partial hospital programs. Works under the direction of the Manager of Behavioral Health Operations and/or Director of Behavioral Health.<p></p><div><div>
Job Description</div></div><div><p>
I. Major Responsibilities:<br>
1. According to departmental care standards and protocols and all applicable hospital standards, policies, and procedures, provides clinical treatment and care management services to patients with psychiatric problems and/or dual diagnosis problems<br>
a. Performs psychosocial assessments and develops treatment plans for assigned patients and families.<br>
b. Participates in the development of an individualized treatment plan.<br>
c. Provides goal directed clinical interventions according to defined plan.<br>
d. Initiates and oversees the discharge planning and implementation process.<br>
e. Facilitates contact and treatment team planning meetings with treatment team, family and community care providers as needed.<br>
f. Participates in treatment team rounds.<br>
g. Provides clinical case management back up to medical floors and Emergency Department appropriately if needed.<br>
h. Documents all interactions in Electronic Medical Record.</p><p></p><p>
2. Performs integrated and concurrent utilization, quality, and discharge planning reviews of all admissions.<br>
a. Performs level of care evaluations and collaborates with managed care groups and insurers to determine appropriate level of care.<br>
b. Accurately certifies admissions and continued stays using appropriate criteria.<br>
c. Conducts timely reviews of all cases and maintains accurate files.<br>
d. Appropriately refers cases, i.e., denials and quality issues, to attending.<br>
e. Collects and reports data elements and clinical reviews for certification by insurers.<br>
f. Independently works with Managed Care Providers companies. Submits required documentation when necessary.<br>
g. Independently pursues payment for any patient that is denied coverage by a provider. Submits appeals and other requested documentation.</p><p></p><p>
3. Provides counseling, education, and psychotherapy to individual patients, patient groups and patient support system members.</p><p><br>
<br>
4. Advocates for the patient with community agencies, insurers, managed care organizations, health maintenance organizations and other providers as necessary.</p><p><br>
II. Position Qualifications:</p><p></p><p>
License/Certification/Education:<br>
Required:<br>
1. Master&rsquo;s degree in Psychology, Social Work, or another clinical human services discipline. Must be license eligible for LICSW or LMHC.</p><p>
2. Workplace violence certification and BLS required within 30 days of hire.</p><p>
Preferred:</p><p>
1. Independent licensure as a Social Worker (LICSW) or Mental Health Counselor (LMHC).</p><p></p><p>
Experience/Skills:<br>
Required:<br>
1. Minimum two years full-time or equivalent part-time experience providing mental health and/or substance abuse assessment, treatment and/or disposition planning to acute patients preferred. Excellent verbal communication skills.<br>
2. Ability to converse in Spanish and Portuguese is helpful.<br>
OR equivalent combination of the above</p></div><p>
This position is for a clinical case worker in the PHP program. Candidate will be cross trained to also learn role on inpatient to assist as needed</p><p></p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</p><p></p><p>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</p><p></p><p>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</p></div><p></p>

Clinical Case Worker [LMHC or LICSW] - 40 Hours, Days

<div><div>Are you a current UMass Memorial Health caregiver? <div>Apply now through Workday.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$18.92 - $30.80<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Holidays - Every Other Holiday, Weekends - Every Other Weekend<div></div><div>
Scheduled Hours:</div>
645am - 315pm<div></div><div>
Shift:</div>
1 - Day Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
32<div></div><div>
Cost Center:</div>
10010 - 0215 West 2<div></div><div>
Union:</div>
SHARE (State Healthcare and Research Employees)<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.<br>
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.<div></div><div>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Requests assistance from identified resources when more direction is needed.<br>
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.<br>
18. Has the ability to precept new Patient Care Technicians.</div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.<br>
II. Position Qualifications:<br>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.<br>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.<br>
or 6 months of prior inpatient/outpatient direct patient care experience.<br>
2. Ability to read, write and communicate in English in a clear and concise manner.<br>
3. Medical Terminology.<br>
4. Computer skills.<br>
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
6. Must have proven problem-solving abilities for routine situations.<br>
7. Must be able to remain calm when under stress or in emergency situations.</div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.<br>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div><br>
FOR TA PURPOSES:</div><div></div><div>
Job Title: Patient Care Technician I<br>
Job Profile Summary:<br>
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.<br>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; weights and heights.<br>
8. Performs EKG&rsquo;s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.<br>
9. Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
10. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.<br>
11. Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
12. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
13. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.<br>
14. Replenishes patient and unit supplies and equipment as needed.<br>
15. Requests assistance from identified resources when more direction is needed.<br>
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.<br>
<br>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.<br>
II. Position Qualifications:<br>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
1.2. Basic Life Support certification within 30-days as a condition of employment.<br>
Experience/Skills:<br>
Required:<br>
1. Ability to read, write and communicate in English in a clear and concise manner.<br>
2. Basic computer skills<br>
3. Basic Medical Terminology knowledge.<br>
4. Must be able to remain calm when under stress or in emergency situations</div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds.<br>
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Patient Care Tech II, West 2, 32 Hours, Days

<div><div>Are you a current UMass Memorial Health caregiver? <div>Apply now through Workday.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$19.74 - $28.59<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Sunday through Saturday<div></div><div>
Scheduled Hours:</div>
3pm-11pm<div></div><div>
Shift:</div>
2 - Evening Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
32<div></div><div>
Cost Center:</div>
10020 - 1408 Cardiac Step Down<div></div><div>
Union:</div>
SHARE (State Healthcare and Research Employees)<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div><div>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
11. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
12. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
13. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
14. Answers telephone using appropriate telephone etiquette. Takes and relays messages. Utilizes intra-department communication systems, such as pagers and intercom.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.</div><div></div><div>
The PCT III must fit into one of these specialties:</div><div>
Unit Secretary<br>
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months. Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records. Enters data or retrieves medical information from the electronic medical record systems.</div><div>
Remote Video Monitoring<br>
Continuously observes multiple patients utilizing the remote video monitoring system.<br>
Emergency Department, Step Down Unit, ICU, Dialysis, and Hospital at Home.</div><div>
Telemetry Certified &amp; Step-Down Unit - Harrington<br>
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.</div><div></div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div></div><div>
All responsibilities are essential job functions.</div><div></div><div>
II. Position Qualifications:</div><div></div><div>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.</div><div></div><div>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the PCT II level.<br>
2. Prior inpatient/outpatient care experience or clinical care training.<br>
3. Ability to read, write and communicate in English in a clear and concise manner.<br>
4. Medical Terminology.<br>
5. Computer skills.<br>
6. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
7. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.<br>
8. Must be able to remain calm when under stress or in emergency situations.</div><div></div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div></div><div>
II. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div><br>
PCT II Job Description</div><div>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Requests assistance from identified resources when more direction is needed.<br>
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.<br>
18. Has the ability to precept new Patient Care Technicians.</div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.<br>
II. Position Qualifications:<br>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.<br>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I.<br>
or 6 months of prior inpatient/outpatient direct patient care experience.<br>
2. Ability to read, write and communicate in English in a clear and concise manner.<br>
3. Medical Terminology.<br>
4. Computer skills.<br>
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
6. Must have proven problem-solving abilities for routine situations.<br>
7. Must be able to remain calm when under stress or in emergency situations.</div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.<br>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

PCT III, Cardiac Stepdown Unit, 32 Hours, Evenings

<div><div><div>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$15.00 - $24.49<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Holidays - Every Third Holiday, Weekends - Every Third Weekend<div></div><div>
Scheduled Hours:</div>
19-07<div></div><div>
Shift:</div>
3 - Night Shift, 12 Hours (United States of America)<div></div><div>
Hours:</div>
24<div></div><div>
Cost Center:</div>
24050 - 1410 Flex Unit<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.<div></div><div>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.</div><div><br>
II. Position Qualifications:</div><div>
Patient Care Technician I</div><div>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Basic Life Support certification within 30-days as a condition of employment.</div><div>
Experience/Skills:<br>
Required:<br>
1. Ability to read, write and communicate in English in a clear and concise manner.<br>
2. Basic computer skills<br>
3. Basic Medical Terminology knowledge.<br>
4. Must be able to remain calm when under stress or in emergency situations</div><div><br>
Patient Care Technician II<br>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.</div><div>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.<br>
2. Prior inpatient/outpatient care experience or clinical care training.<br>
3. Ability to read, write and communicate in English in a clear and concise manner.<br>
4. Medical Terminology.<br>
5. Computer skills.<br>
6. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
7. Must have proven problem-solving abilities for routine situations.<br>
8. Must be able to remain calm when under stress or in emergency situations.</div><div></div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.</div><div><br>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div>
For TA Purposes:</div><div></div><div>
PCA II -</div><div></div><div>
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.<br>
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.<br>
Job Description<br>
Job Description<br>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Requests assistance from identified resources when more direction is needed.<br>
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.<br>
18. Has the ability to precept new Patient Care Technicians.</div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.</div><div>
II. Position Qualifications:</div><div>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.</div><div>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.<br>
2. Prior inpatient/outpatient care experience or clinical care training.<br>
3. Ability to read, write and communicate in English in a clear and concise manner.<br>
4. Medical Terminology.<br>
5. Computer skills.<br>
6. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
7. Must have proven problem-solving abilities for routine situations.<br>
8. Must be able to remain calm when under stress or in emergency situations.</div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Patient Care Technician (PCT), Flex Unit, Nights, 24 HPW

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Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$17.69 - $29.96<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend<div></div><div>
Scheduled Hours:</div>
6:45A-3:15P<div></div><div>
Shift:</div>
1 - Day Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
32<div></div><div>
Cost Center:</div>
10021 - 2340 Emergency Room<div></div><div>
Union:</div>
SHARE Marlborough<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team.<br>
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.<br>
The Patient Care Tech III (PCT III) brings an additional skill set to the table. PCTs that are performing unit secretary duties, telemetry monitoring, remote video monitoring, or are working in the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay, and Harrington Telemetry Certified &amp; Step-Down Unit are eligible for this level.<div></div><div>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
11. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
12. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
13. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
14. Answers telephone using appropriate telephone etiquette. Takes and relays messages. Utilizes intra-department communication systems, such as pagers and intercom.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.</div><div>
The PCT III must fit into one of these specialties:</div><div>
Unit Secretary<br>
Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months. Has administrative responsibilities including, but not limited to, maintaining logs, organizing patient care charts for admission/discharge/transfer and maintenance of medical records. Enters data or retrieves medical information from the electronic medical record systems.</div><div>
Remote Video Monitoring<br>
Continuously observes multiple patients utilizing the remote video monitoring system.<br>
Emergency Department, Step Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay.</div><div>
Telemetry Certified &amp; Step-Down Unit - Harrington<br>
PCT IIIs are cross trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT IIIs will also be assigned to areas of higher acuity, such as the Step-Down Unit.</div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.<br>
II. Position Qualifications:<br>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.<br>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience.<br>
2. Ability to read, write and communicate in English in a clear and concise manner.<br>
3. Medical Terminology.<br>
4. Computer skills.<br>
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
6. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.<br>
7. Must be able to remain calm when under stress or in emergency situations.</div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.<br>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Patient Care Tech III, Emergency Room, 32 Hour, Days

Join UMass Memorial Health and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.