Qureos Mentor

UMass Memorial Health

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.
</h1><h1 class="jobSectionHeader">Exemption Status:
Non-Exempt
Hiring Range:
$19.74 - $26.96
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations .
Schedule Details:
Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
Scheduled Hours:
7a-3p
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 1410 Nursing 3 East
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
</h1><h1 class="jobSectionHeader">Everyone Is a Caregiver
</h1>At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.
I. Major Responsibilities:
 
1. Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others.
 
2. Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport.
 
3. Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated.
 
4. Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.
 
5. Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed.
 
6. Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation.
 
7. Maintains censuses with admissions, transfers and discharges.
 
8. Arranges admission, transfer, discharge for patients.
 
9. Enters, maintains, and retrieves computer information. Orders and maintains equipment and supplies. Maintains work area in neat and orderly fashion.
 
10. Maintains unit log as necessary. May be required to provide supply and dispatch services.
Standard Staffing Level Responsibilities:
 
1. Complies with established departmental policies, procedures and objectives.
 
2. Attends variety of meetings, conferences, seminars as required or directed.
 
3. Demonstrates use of Quality Improvement in daily operations.
 
4. Complies with all health and safety regulations and requirements.
 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
 
6. Maintains, regular, reliable, and predictable attendance.
 
7. Performs other similar and related duties as required or directed.
 
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
 
Required:
 
1. Equivalent to high school plus additional specialized training.
 
2. Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:
 
Required:
 
1. Ability to handle multiple priorities and effective communication.
 
2. 3 to 12 months experience.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Unit Secretary, 3 East, 24 Hours, Days

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.
</h1><h1 class="jobSectionHeader">Exemption Status:
Non-Exempt
Hiring Range:
$20.94 - $29.27
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations .
Schedule Details:
Monday through Friday
Scheduled Hours:
Flex 0700-1730
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
10020 - 4090 Bone Marrow Transplant Clinic
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
</h1><h1 class="jobSectionHeader">Everyone Is a Caregiver
</h1>At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
I. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients&rsquo; needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs
II. Major Responsibilities:
1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
 
2. Confirms and verifies patient demographic and insurance information.
 
3. May collect co-payments from patients upon arrival.
 
4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
 
5. Assess patients&rsquo; needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
 
6. Receives and directs phone calls.
 
7. Connects the patient&rsquo;s call to the provider or responds to the patient and takes messages as directed.
 
8. Schedules urgent care appointments as needed and directed by clinicians.
 
9. Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria.
 
10. Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of clinical staff, as well as resources.
 
11. Ensures tests and procedural prep information is provided to patients verbally, mail, and/or by the patient portal as necessary.
 
12. Collaborates with insurers to obtain patients&rsquo; prior-authorizations for procedures and tests as needed.
 
13. Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits.
 
14. Complies with referral management regulations.
 
15. Verifies eligibility for procedures or tests from various health care institutions.
 
16. Follows up to correct discrepancies.
 
17. May facilitate patient prescription renewal matters, (via telephone, fax, and email), within scope of authority as directed by clinicians.
 
18. Preps the patient&rsquo;s information for clinicians for scheduled patient visits as needed.
 
19. Scrubs Patient Encounter information and submits electronically.
 
20. Reviews and audits billing discrepancy reports and researches errors for resolution as directed by office or clinical management.
 
21. Maintains accurate and timely records, logs, charges, files, and other related information as required.
 
22. Performs a variety of related administrative and clerical duties, such as retrieving files distributing mail and other records, faxing, collating, data entry, and relaying messages to clinicians, residents and staff.
 
23. May prepare special reports or spreadsheets for clinicians as requested.
 
24. Collects co-payments from patients for visits, maintains records or makes daily cash deposits from patient visits.
 
25. Calculates daily totals of co-payments received for submission to the second tier for co-payment reconciliation.
 
26. Composes, or selects standard form letters for clinician&rsquo;s response to routine inquiries and procedures, such as back-to-school authorizations.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
 
2. Attends variety of meetings, conferences, seminars as required or directed.
 
3. Demonstrates use of Quality Improvement in daily operations.
 
4. Complies with all health and safety regulations and requirements.
 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
 
6. Maintains, regular, reliable, and predictable attendance.
 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
 
Position Qualifications:
 
License/Certification/Education:
Required:
 
1. High School Diploma.
 
Preferred:
 
1. Associate&rsquo;s or Bachelor&rsquo;s degree.
Experience/Skills:
Required:
 
1. 3 years of related experience, this requirement is waived if candidate has Associate&rsquo;s or Bachelor&rsquo;s degree.
 
2. Requires the ability to use specialized applications software and computer systems.
 
3. Necessitates individuals who are multifunctional and able to work under stressful situations.
 
4. Exemplifies, professional behavior and excellent communication and human relations skills.
 
Preferred:
 
1. Knowledge of business office procedures and medical terminology/procedures preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a patient care environment. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Ambulatory Service Rep, BMT Clinic, 40 Hour, Days

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.
</h1><h1 class="jobSectionHeader">Exemption Status:
Non-Exempt
Hiring Range:
$37.51 - $81.95
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations .
Schedule Details:
Holidays - Every Third Holiday, Sunday through Saturday, Weekends - Every Third Weekend
Scheduled Hours:
3P-3:30AM
Shift:
2 - Evening Shift, 12 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 6614 Hospital At Home
Union:
MNA-Memorial/Hahnemann
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
</h1><h1 class="jobSectionHeader">Everyone Is a Caregiver
</h1>At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for the planning, coordinating, delivering and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice while delivering optimal family-centered patient care. Manages and directs day-to-day work responsibilities for the Hospital at Home program to assure optimal patient flow and satisfaction.
I. Major Responsibilities:
1. Utilizes the Nursing Process for the delivery and management of patient&rsquo;s care from Admission to Discharge, appropriate to the developmental age of the patient population.
 
2. Performs patient assessment/reassessment according to standard procedure.
 
3. Develops and coordinates individual plan of care including discharge planning. Develops, implements/coordinates and documents Education Plan for patient/family/ significant other.
 
4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
 
5. Delegates appropriately to others in accordance with job description and competency level.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
 
2. Attends variety of meetings, conferences, seminars as required or directed.
 
3. Participates in performance improvement initiatives and demonstrates use of Quality Improvement in daily operations.
 
4. Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements.
 
5. Complies with all health and safety regulations and requirements.
 
6. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
 
7. Develops and maintains established departmental policies, procedures, and objectives.
 
8. Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
 
9. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.
 
10. Maintains, regular, reliable, and predictable attendance.
 
11. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications: 
 
License/Certification/Education:
Required:
 
1. Current Massachusetts Nursing licensure and registration.
 
2. Current unrestricted Driver&rsquo;s license.
 
3. BLS is a requirement for every RN unless an advance certification is current (ex ACLS, PALS, NRP). In addition, unit specific certification and competencies are defined in the Unit Profile.
Preferred:
 
1. Bachelor of Science degree in Nursing.
Experience/Skills:
Required:
 
1. Minimum 5 year&rsquo;s Nursing experience.
 
2. Thorough knowledge of the discipline of Nursing.
Preferred:
 
1. Homecare or Telehealth experience.
 
2. Phlebotomy, IV insertion and telemetry experience.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered heavy. Position requires travel from operations center to local hospitals and patient residences with primary work being indoors in an alternative patient care environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Registered Nurse, Hospital at Home, 24 Hours, 3PM-3AM

<div></div><div><div><div><div><div><div><div>remote type</div>
<div>On-site (100% Onsite)</div>
</div></div></div><div></div><div><div><div>locations</div>
<div>Milford, MA</div>
<div>Medway, MA</div>
<div>Mendon, MA</div>
<div>Hopkinton, MA</div>
<div>Northbridge, MA</div>
</div></div>View All 6 Locations
</div><div></div><div><div><div><div><div>time type</div>
<div>Full time</div></div></div></div><div></div><div><div><div>
</div></div></div><div></div><div><div><div><div>job requisition id</div>
<div>R26101322</div>
</div></div></div></div></div><div><div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$15.75 - $28.35
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend
Scheduled Hours:
06:00AM-8:00PM
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
26000 - 1720 Phlebotomy
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
<h1 class="jobSectionHeader">Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Lab Support Tech I cordially greets and receives patients, ascertains their needs, and appropriately directs them. This role includes computer and telephone use, clerical duties, and performing phlebotomy procedures, including blood cultures, EKGs, breath tests, MRSA and COVID swabbing.
I. Major Responsibilities:
Specimen Collection
 
1. Collects blood samples using appropriate venipuncture techniques across all age groups.
 
2. Follows departmental protocols for sample collection.
 
3. Communicates difficulties or complications to supervisors and maintains professional conduct.
Specimen Receiving and Distribution
 
1. Receives specimens in the computer system.
 
2. Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately.
 
3. Transports specimens promptly and redistributes them per protocol.
Work Area Organization
 
1. Maintains a clean and organized drawing station or cart.
 
2. Restocks supplies at the end of each shift.
 
3. Keeps patient orders accessible and organized.
Specimen Registration
 
1. Registers all courier-delivered specimens accurately and efficiently.
 
2. Troubleshoots printer issues as needed.
Computer and Test Ordering Support
 
1. Demonstrates mastery of hospital information systems.
 
2. Orders tests accurately using knowledge of test dictionaries and panels.
 
3. Communicates with departments for clarification when needed.
Telephone Support
 
1. Answers and transfers calls courteously and efficiently.
 
2. Ensures coverage for incoming calls at all times.
Capillary Collection
 
1. Performs heel sticks and PKU collections proficiently.
 
2. Ensures proper sample volume and quality.
Resource Utilization
 
1. Adapts to workflow changes and staffing needs.
 
2. Provides coverage for home draws, secretarial duties, and drawing stations.
 
3. Offers constructive feedback to supervisors.
General Lab Duties
 
1. Restocks supplies and reports low inventory.
 
2. Uses PPE appropriately and provides shift reports.
 
3. Maintains procedural proficiency through annual reviews.
Emergency Room Support
 
1. Uses Responder 5 efficiently and works independently.
 
2. Maintains PPE compliance and pager readiness.
 
3. Stocks supplies, trains nursing staff, and ensures timely patient draws.
Age-Specific Competency
 
1. Applies knowledge of growth and development stages to patient care.
 
2. Demonstrates age-appropriate communication and support.
II. Position Qualifications:
 
License/Certification/Education
 
Required:
 
1. High School Diploma or equivalent
 
2. Valid driver&rsquo;s license
 
Preferred:
 
1. Phlebotomy training
 
2. ASCP certification or eligibility
Experience/Skills
 
Preferred:
 
1. Phlebotomy experience
 
2. Computer and keyboard proficiency
 
3. Fluent English communication skills
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents
This position will provide reliable coverage across all offsite locations. Various start/end times depending on site location between 6:00AM and 8:00PM.
Phlebotomy experience highly preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div></div>

Mental Health Counselor, Emergency Room, 24 Hours, 7A-3P

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?
</h1>Exemption Status:
Non-Exempt
Hiring Range:
$21.19 - $38.13
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations .
Schedule Details:
Monday through Friday
Scheduled Hours:
8:00 am to 4:30 pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 6165 HR Talent Acquistion
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
<h1 class="jobSectionHeader">Everyone Is a Caregiver
</h1>At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position reports to the Manager Talent Acquisition (TA) Onboarding &amp; Compliance and performs a variety of duties to support the TA team to ensure a high level of customer service is provided to new hires, internal caregivers, hiring managers, and other key stakeholders. Coordinates and completes all pre-employment requirements and ensures compliance is achieved for every caregiver.
I. Major Responsibilities:
1 (40%). Initiates all new caregiver pre-employment items: including but not limited to human resources items (I9, W4, M4, emergency contact forms, etc.), verifications of employment and education, national background checks, as well as pre-employment employee health services clearance.
 
2 (20%). Conducts new caregiver onboarding appointments which take place at multiple human resources office locations across the system, may have to rotate to different sites based on business needs. Monitors all items for completion to ensure compliance is finalized prior to new caregiver start date. Follows up on missing/incomplete information to ensure compliance is met.
 
3 (20%). Maintains onboarding documentation for all caregiver hire types: new caregivers, internal transfers, and contingent workers; collaborates with members of Human Resources Information Services on hire activities.
 
4 (5%). Facilitates CORI pre-adverse process with caregiver and maintains folder and documentation.
 
5 (5%). Monitors and responds to talent acquisition email account within 48 hours to ensure rapid response to inquiries.
 
6 (5%). May participate in participate on HR Joint Commission readiness team. Assists with any regulatory audits/mock surveys as well as accreditation surveys.
 
7 (5%). Responsible for ensuring compliance with new hire start lists for key stakeholders such as new caregiver welcome team, nursing professional development, epic training, etc.
 
All other duties as assigned.
II. Position Qualifications:
License/Certification/Education:
 
Required:
 
1. Associate&rsquo;s degree.
 
Preferred:
 
1. Bachelor&rsquo;s Degree in Human Resources, Industrial Organizational Psychology, Business or related discipline.
 
2. Relevant professional credentials, such as SHRM-CP, HCI Strategic HR Leadership, HCI Strategic Talent Acquisition, Certified Internet Recruiter.
 
Experience/Skill:
 
Required:
 
1. 1 to 3 years of related experience.
 
2. Strong written and verbal communication skills.
 
3. Demonstrated problem solving skills.
 
4. Experience with computer systems required including we based applications and Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
 
Preferred:
 
1. Previous human resources or talent acquisition experience.
 
2. Experience in healthcare.
 
3. Knowledge of local, state, and federal employment laws and regulations.
 
4. LEAN/Six Sigma experience improving HR processes and customer service.
 
5. Workday experience highly desirable.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Talent Acquisition Coordinator

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$37.51 - $81.95
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend
Scheduled Hours:
7p-7a
Shift:
3 - Night Shift, 12 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 1410 Nursing 3 East
Union:
MNA-University (Massachusetts Nurses Association)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.
I. Major Responsibilities:
1. Utilizes the Nursing Process for the delivery and management of patient&rsquo;s care from Admission to Discharge, appropriate to the developmental age of the patient population.
2. Performs patient assessment/reassessment according to standard procedure.
3. Develops and coordinates individual plan of care including discharge planning.
4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
5. Delegates appropriately to others in accordance with job description and competency level.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Current Massachusetts Nursing licensure and registration.
2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.
Preferred:
1. Bachelor of Science degree in Nursing highly preferred.
Experience/Skills:
Required:
1. Thorough knowledge of the discipline of Nursing.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Registered Nurse, 3 East, Cardiac Telemetry, 24 Hours, Nights

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$20.60 - $28.59
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
Scheduled Hours:
3:00pm- 11:30pm
Shift:
2 - Evening Shift, 8 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 0602 Emergency Mental Health
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Participates as a member of the mental health team on an inpatient and/or outpatient mental health unit. Provides direct patient care including treatment planning, implementing plans, documentation, and milieu safety assessments and activities such as group activities.
I. Major Responsibilities:
1. Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services. 
2. Provides clear, timely communication to the Registered Nurse (R.N.) regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets. 
3. Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed utilizing de-escalation and calming tools and strategies with anxious patients and following the Restraint Policy standards when caring for a restrained patient. 
4. Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment. 
5. Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed. 
6. Assists in medical emergencies as directed by R.N. Utilizes proper safety techniques and body mechanic in all work-related activities. 
7. Obtains and records vital signs (temperature, pulse, and respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight as assigned by R.N. 
8. Performs a variety of test and procedures which may include but not limited to EKGs, phlebotomy, and intake and output as assigned by R.N. 
9. Documents daily progress notes, and group notes (per policy) and as assigned by R.N. 
10. Assists the R.N. in other medical and psychiatric interventions as directed. 
11. Provides personal care as appropriate, working to optimize patient&rsquo;s independent functioning in performance of daily routines. 
12. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
13. Performs safety checks on patients and unit as directed. Documents findings. 
14. Reviews and follows treatment plan with patient. Provides feedback to clinical team regarding implementation of the plan. Implements special treatment strategies as indicated in the plan. 
15. Maintains logs, organizes patient care charts for admission/discharge/transfer and maintains medical records as instructed. 
16. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, emails, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education: 
Required:
1. High school diploma or equivalent.
2. Current Basic Life Support or Heart Savor certification required within one month as a condition of employment 
Preferred: 
1. Associates Degree 
2. Medical terminology and computer skills 
Experience/Skills: 
Required:
1. One year of relevant patient support experience.
2. Ability to read, write and communicate in English in a clear and concise manner. 
3. Must have effective interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, visitors and others. 
4. Must demonstrate effective problem-solving abilities for routine situations. 
5. Must have ability to read, write and communicate in English in a clear and concise manner.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal patient care environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Mental Health Associate, Emergency Mental Health, 24 Hours, Evenings

Join UMass Memorial Health and explore 22   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.