Qureos Mentor

UMass Memorial Health

<div></div><div><div><div><div><div><div><div>remote type</div>
<div>On-site (100% Onsite)</div>
</div></div></div><div></div><div><div><div>locations</div>
<div>Milford, MA</div>
<div>Medway, MA</div>
<div>Mendon, MA</div>
<div>Hopkinton, MA</div>
<div>Northbridge, MA</div>
</div></div>View All 6 Locations
</div><div></div><div><div><div><div><div>time type</div>
<div>Full time</div></div></div></div><div></div><div><div><div>
</div></div></div><div></div><div><div><div><div>job requisition id</div>
<div>R26101322</div>
</div></div></div></div></div><div><div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$15.75 - $28.35
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend
Scheduled Hours:
06:00AM-8:00PM
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
26000 - 1720 Phlebotomy
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
<h1 class="jobSectionHeader">Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Lab Support Tech I cordially greets and receives patients, ascertains their needs, and appropriately directs them. This role includes computer and telephone use, clerical duties, and performing phlebotomy procedures, including blood cultures, EKGs, breath tests, MRSA and COVID swabbing.
I. Major Responsibilities:
Specimen Collection
 
1. Collects blood samples using appropriate venipuncture techniques across all age groups.
 
2. Follows departmental protocols for sample collection.
 
3. Communicates difficulties or complications to supervisors and maintains professional conduct.
Specimen Receiving and Distribution
 
1. Receives specimens in the computer system.
 
2. Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately.
 
3. Transports specimens promptly and redistributes them per protocol.
Work Area Organization
 
1. Maintains a clean and organized drawing station or cart.
 
2. Restocks supplies at the end of each shift.
 
3. Keeps patient orders accessible and organized.
Specimen Registration
 
1. Registers all courier-delivered specimens accurately and efficiently.
 
2. Troubleshoots printer issues as needed.
Computer and Test Ordering Support
 
1. Demonstrates mastery of hospital information systems.
 
2. Orders tests accurately using knowledge of test dictionaries and panels.
 
3. Communicates with departments for clarification when needed.
Telephone Support
 
1. Answers and transfers calls courteously and efficiently.
 
2. Ensures coverage for incoming calls at all times.
Capillary Collection
 
1. Performs heel sticks and PKU collections proficiently.
 
2. Ensures proper sample volume and quality.
Resource Utilization
 
1. Adapts to workflow changes and staffing needs.
 
2. Provides coverage for home draws, secretarial duties, and drawing stations.
 
3. Offers constructive feedback to supervisors.
General Lab Duties
 
1. Restocks supplies and reports low inventory.
 
2. Uses PPE appropriately and provides shift reports.
 
3. Maintains procedural proficiency through annual reviews.
Emergency Room Support
 
1. Uses Responder 5 efficiently and works independently.
 
2. Maintains PPE compliance and pager readiness.
 
3. Stocks supplies, trains nursing staff, and ensures timely patient draws.
Age-Specific Competency
 
1. Applies knowledge of growth and development stages to patient care.
 
2. Demonstrates age-appropriate communication and support.
II. Position Qualifications:
 
License/Certification/Education
 
Required:
 
1. High School Diploma or equivalent
 
2. Valid driver&rsquo;s license
 
Preferred:
 
1. Phlebotomy training
 
2. ASCP certification or eligibility
Experience/Skills
 
Preferred:
 
1. Phlebotomy experience
 
2. Computer and keyboard proficiency
 
3. Fluent English communication skills
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents
This position will provide reliable coverage across all offsite locations. Various start/end times depending on site location between 6:00AM and 8:00PM.
Phlebotomy experience highly preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div></div>

Mental Health Counselor, Emergency Room, 24 Hours, 7A-3P

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?
</h1>Exemption Status:
Non-Exempt
Hiring Range:
$21.19 - $38.13
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations .
Schedule Details:
Monday through Friday
Scheduled Hours:
8:00 am to 4:30 pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 6165 HR Talent Acquistion
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
<h1 class="jobSectionHeader">Everyone Is a Caregiver
</h1>At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position reports to the Manager Talent Acquisition (TA) Onboarding &amp; Compliance and performs a variety of duties to support the TA team to ensure a high level of customer service is provided to new hires, internal caregivers, hiring managers, and other key stakeholders. Coordinates and completes all pre-employment requirements and ensures compliance is achieved for every caregiver.
I. Major Responsibilities:
1 (40%). Initiates all new caregiver pre-employment items: including but not limited to human resources items (I9, W4, M4, emergency contact forms, etc.), verifications of employment and education, national background checks, as well as pre-employment employee health services clearance.
 
2 (20%). Conducts new caregiver onboarding appointments which take place at multiple human resources office locations across the system, may have to rotate to different sites based on business needs. Monitors all items for completion to ensure compliance is finalized prior to new caregiver start date. Follows up on missing/incomplete information to ensure compliance is met.
 
3 (20%). Maintains onboarding documentation for all caregiver hire types: new caregivers, internal transfers, and contingent workers; collaborates with members of Human Resources Information Services on hire activities.
 
4 (5%). Facilitates CORI pre-adverse process with caregiver and maintains folder and documentation.
 
5 (5%). Monitors and responds to talent acquisition email account within 48 hours to ensure rapid response to inquiries.
 
6 (5%). May participate in participate on HR Joint Commission readiness team. Assists with any regulatory audits/mock surveys as well as accreditation surveys.
 
7 (5%). Responsible for ensuring compliance with new hire start lists for key stakeholders such as new caregiver welcome team, nursing professional development, epic training, etc.
 
All other duties as assigned.
II. Position Qualifications:
License/Certification/Education:
 
Required:
 
1. Associate&rsquo;s degree.
 
Preferred:
 
1. Bachelor&rsquo;s Degree in Human Resources, Industrial Organizational Psychology, Business or related discipline.
 
2. Relevant professional credentials, such as SHRM-CP, HCI Strategic HR Leadership, HCI Strategic Talent Acquisition, Certified Internet Recruiter.
 
Experience/Skill:
 
Required:
 
1. 1 to 3 years of related experience.
 
2. Strong written and verbal communication skills.
 
3. Demonstrated problem solving skills.
 
4. Experience with computer systems required including we based applications and Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
 
Preferred:
 
1. Previous human resources or talent acquisition experience.
 
2. Experience in healthcare.
 
3. Knowledge of local, state, and federal employment laws and regulations.
 
4. LEAN/Six Sigma experience improving HR processes and customer service.
 
5. Workday experience highly desirable.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Talent Acquisition Coordinator

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$37.51 - $81.95
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend
Scheduled Hours:
7p-7a
Shift:
3 - Night Shift, 12 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 1410 Nursing 3 East
Union:
MNA-University (Massachusetts Nurses Association)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Responsible for the planning, delivery and management of direct patient care utilizing the nursing process and adhering to the standards of nursing practice.
I. Major Responsibilities:
1. Utilizes the Nursing Process for the delivery and management of patient&rsquo;s care from Admission to Discharge, appropriate to the developmental age of the patient population.
2. Performs patient assessment/reassessment according to standard procedure.
3. Develops and coordinates individual plan of care including discharge planning.
4. Directs, supervises, coordinates and evaluate nursing care within assigned clinical setting.
5. Delegates appropriately to others in accordance with job description and competency level.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Current Massachusetts Nursing licensure and registration.
2. BLS is a requirement for every RN unless advance cardiac life support (ACLS) certification is current, in addition to any unit specific certifications and competencies.
Preferred:
1. Bachelor of Science degree in Nursing highly preferred.
Experience/Skills:
Required:
1. Thorough knowledge of the discipline of Nursing.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Registered Nurse, 3 East, Cardiac Telemetry, 24 Hours, Nights

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$20.60 - $28.59
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
Scheduled Hours:
3:00pm- 11:30pm
Shift:
2 - Evening Shift, 8 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 0602 Emergency Mental Health
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Participates as a member of the mental health team on an inpatient and/or outpatient mental health unit. Provides direct patient care including treatment planning, implementing plans, documentation, and milieu safety assessments and activities such as group activities.
I. Major Responsibilities:
1. Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services. 
2. Provides clear, timely communication to the Registered Nurse (R.N.) regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets. 
3. Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed utilizing de-escalation and calming tools and strategies with anxious patients and following the Restraint Policy standards when caring for a restrained patient. 
4. Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment. 
5. Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed. 
6. Assists in medical emergencies as directed by R.N. Utilizes proper safety techniques and body mechanic in all work-related activities. 
7. Obtains and records vital signs (temperature, pulse, and respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight as assigned by R.N. 
8. Performs a variety of test and procedures which may include but not limited to EKGs, phlebotomy, and intake and output as assigned by R.N. 
9. Documents daily progress notes, and group notes (per policy) and as assigned by R.N. 
10. Assists the R.N. in other medical and psychiatric interventions as directed. 
11. Provides personal care as appropriate, working to optimize patient&rsquo;s independent functioning in performance of daily routines. 
12. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
13. Performs safety checks on patients and unit as directed. Documents findings. 
14. Reviews and follows treatment plan with patient. Provides feedback to clinical team regarding implementation of the plan. Implements special treatment strategies as indicated in the plan. 
15. Maintains logs, organizes patient care charts for admission/discharge/transfer and maintains medical records as instructed. 
16. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, emails, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education: 
Required:
1. High school diploma or equivalent.
2. Current Basic Life Support or Heart Savor certification required within one month as a condition of employment 
Preferred: 
1. Associates Degree 
2. Medical terminology and computer skills 
Experience/Skills: 
Required:
1. One year of relevant patient support experience.
2. Ability to read, write and communicate in English in a clear and concise manner. 
3. Must have effective interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, visitors and others. 
4. Must demonstrate effective problem-solving abilities for routine situations. 
5. Must have ability to read, write and communicate in English in a clear and concise manner.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal patient care environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Mental Health Associate, Emergency Mental Health, 24 Hours, Evenings

<div><h1 class="jobSectionHeader">Are you a current UMass Memorial Health caregiver? Apply now through Workday.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$16.88 - $28.01
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Sunday through Saturday
Scheduled Hours:
0645-1515
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
32
Cost Center:
10021 - 0226 Nursing 2
Union:
SHARE Marlborough
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice. 
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
2. Current Basic Life Support. 
Experience/Skills: 
Required: 
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I. 
or 6 months of prior inpatient/outpatient direct patient care experience. 
2. Ability to read, write and communicate in English in a clear and concise manner. 
3. Medical Terminology. 
4. Computer skills. 
5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. 
6. Must have proven problem-solving abilities for routine situations. 
7. Must be able to remain calm when under stress or in emergency situations.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. 
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
FOR TA PURPOSES:
Job Title: Patient Care Technician I 
Job Profile Summary: 
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients. 
I. Major Responsibilities: 
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. 
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee. 
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. 
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. 
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities. 
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. 
7. Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; weights and heights. 
8. Performs EKG&rsquo;s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab. 
9. Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies. 
10. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure. 
11. Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed. 
12. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships. 
13. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others. 
14. Replenishes patient and unit supplies and equipment as needed. 
15. Requests assistance from identified resources when more direction is needed. 
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis. 
 
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures, and objectives. 
2. Attends variety of meetings, conferences, seminars as required or directed. 
3. Demonstrates use of Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors. 
6. Maintains, regular, reliable, and predictable attendance. 
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions. 
II. Position Qualifications: 
License/Certification/Education: 
Required: 
1. Minimum of a high school education or GED. 
1.2. Basic Life Support certification within 30-days as a condition of employment. 
Experience/Skills: 
Required: 
1. Ability to read, write and communicate in English in a clear and concise manner. 
2. Basic computer skills 
3. Basic Medical Terminology knowledge. 
4. Must be able to remain calm when under stress or in emergency situations
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. 
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions: 
Position requires work indoors in a patient care environment. 
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. 
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Patient Care Tech, Med Surg, 32 Hours, Days

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$28.30 - $50.94
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Holidays - Every Third Holiday, Monday through Friday, Weekends (Saturday and Sunday), Weekends - Every Other Weekend, Weekends - Every Third Weekend
Scheduled Hours:
36
Shift:
1 - Day Shift, 12 Hours (United States of America)
Hours:
36
Cost Center:
25080 - 1710 Respiratory Therapy
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The therapist is expected to be able to perform all modes of Respiratory care as defined in the department policy and procedure manual. These tasks will include, but are not limited too, delivery of small volume nebulizers, drawing of arterial blood gases, maintaining artificial airways and mechanical ventilation. The therapist must be competent to deliver these therapies to all age groups ranging from perinatal to geriatric.
I. Major Responsibilities: 
1. Demonstrates excellent customer service skills. 
2. Appropriately documents all care activity performed and charges in the hospital EMR system 
3. Participates in hospital and departmental performance improvement activities 
4. Demonstrates competency in utilization and maintenance of arterial blood gas machines. 
5. Demonstrates competency in proper set up and utilization of all mechanical ventilators 
6. Demonstrates competency in proper set up and utilization of the V60 NIPPV 
7. Demonstrates competency in proper set up and utilization of all High Flow Oxygen Therapy systems 
8. Demonstrates competency in the disinfection, transport and set up of all non-disposable equipment. 
9. Adheres to the Hospitals&rsquo; Standards of Behavior. 
10. Completes all hospital and department annual competencies.
II. Position Qualifications:
License/Certification/Education: 
Required: 
1. Must be a graduate of an AMA approved school of Respiratory Care. 
2. Licensed in the state of Massachusetts in respiratory care, license may be in full or limited capacity. 
3. Current American Heart Association Basic Life Support certification for Healthcare Providers (BLSHP). 
4. Maintenance of CEU&rsquo;s in accordance with the regulation of licensure in the state of Massachusetts
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Respiratory Therapist - Harrington Hospital, 36 hours, Days

<div><h1 class="jobSectionHeader">Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</h1>
Exemption Status:
Non-Exempt
Hiring Range:
$15.81 - $28.45
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday)
Scheduled Hours:
Mixed Shifts
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
99940 - 5488 Registration Services Mem Hahn
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.<h1 class="jobSectionHeader">
Everyone Is a Caregiver</h1>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the general direction of the Registration Services Team Lead, Lead Registrar, Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.
II. Major Responsibilities: 
1. Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system. Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc. 
2. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required. 
3. Obtains and verifies workman&rsquo;s compensation and automobile coverage when required. 
4. Schedules and/or arrives Radiology, Lab, and basic ancillary service appointments. 
5. Arrives and completes Emergency Department and Labor &amp; Delivery demographic and insurance collection. 
6. Coordinates the provision of multiple services to patients. 
7. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service. 
8. Performs Surgical Day admissions. 
9. Performs bed control, transfers, discharges, and admissions tasks. 
10. Provides patient with standard information regarding their personal preparation for scheduled procedures and services. 
11. Assesses patients&rsquo; financial needs and directs accordingly to financial counseling and refers to appropriate person or area. 
12. Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc. 
13. Maintains accurate and timely records, logs, files, and related information as required. 
14. Completes online death certificate registry. 
15. Receive and secure patient valuables. 
16. Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.
Standard Staffing Level Responsibilities: 
1. Complies with established departmental policies, procedures and objectives. 
2. Attends variety of meetings, conferences, seminars, and on-going training as required or directed. 
3. Demonstrates use of Lean Methodology and Quality Improvement in daily operations. 
4. Complies with all health and safety regulations and requirements. 
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 
6. Performs other similar and related duties as required or directed.
All Responsibilities are essential job functions unless otherwise noted.
III. Position Qualifications: 
License/Certification/Education:
Required: 
1. High School Diploma. 
Preferred: 
1. Associate or Bachelor&rsquo;s Degree in Business or Healthcare related field. 
Experience/Skills:
Required: 
1. Minimum of 1-2 years of data entry experience. 
2. Proficient data-entry skills with attention to detail. 
1. Must have computer skills that include use of Windows and the ability to navigate. 
2. Strong customer service skills both verbal and written; with a variety of internal and external customers. 
3. Demonstrated knowledge of medical terminology. 
4. Ability to work in a high volume, team-oriented environment. 
5. English speaking, reading and writing skills. 
Preferred: 
1. Experience in hospital admissions, insurance, billing, scheduling or telephone customer service. 
2. Previous insurance verification and/or authorization. 
3. Bilingual speaking, reading, and writing skills.
Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. 
Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with the position incumbents.
IV. Physical Demands and Environmental Conditions: 
Work is considered light. Position requires work indoors in a normal office environment. 
Holiday and/or weekend shift work, as well as after-hours coverage as required.
Cross trained role to include on unit in person consent capture.
Must be available to work a minimum of 3, 8-hr shifts per month.
Must be available during daytime hours to attend training.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div>

Per-Diem Registrar

Join UMass Memorial Health and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.