Qureos Mentor

UMass Memorial Health

<div><div><div>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$15.00 - $25.82<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Sunday through Saturday, Weekends (Saturday and Sunday)<div></div><div>
Scheduled Hours:</div>
varied<div></div><div>
Shift:</div>
4 - Mixed Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
0<div></div><div>
Cost Center:</div>
10021 - 0226 Nursing 2<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.<div></div><div>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients&rsquo; weights and heights.<br>
8. Performs EKG&rsquo;s, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.<br>
9. Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
10. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.<br>
11. Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
12. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
13. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.<br>
14. Replenishes patient and unit supplies and equipment as needed.<br>
15. Requests assistance from identified resources when more direction is needed.<br>
16. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.<br>
<br>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.</div><div></div><div>
II. Position Qualifications:</div><div></div><div>
License/Certification/Education:</div><div></div><div>
Required:</div><div>
1. Minimum of a high school education or GED.<br>
2. Basic Life Support certification within 30-days as a condition of employment.</div><div></div><div>
Experience/Skills:</div><div></div><div>
Required:<br>
1. Ability to read, write and communicate in English in a clear and concise manner.<br>
2. Basic computer skills<br>
3. Basic Medical Terminology knowledge.<br>
4. Must be able to remain calm when under stress or in emergency situations</div><div></div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div></div><div>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds.<br>
Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div><br>
For TA Purposes:</div><div></div><div>
PCA II -</div><div></div><div>
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.<br>
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.<br>
Job Description<br>
Job Description<br>
I. Major Responsibilities:<br>
1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.<br>
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.<br>
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.<br>
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.<br>
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.<br>
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.<br>
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients&rsquo; height and weight.<br>
8. Performs EKG&rsquo;s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.<br>
9. Phlebotomy in certain locations.<br>
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.<br>
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.<br>
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.<br>
13. Demonstrates sensitivity and responsiveness to patients&rsquo; needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.<br>
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.<br>
15. Replenishes patient and unit supplies and equipment.<br>
16. Requests assistance from identified resources when more direction is needed.<br>
17. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.<br>
18. Has the ability to precept new Patient Care Technicians.</div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures, and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div>
All responsibilities are essential job functions.</div><div>
II. Position Qualifications:</div><div>
License/Certification/Education:<br>
Required:<br>
1. Minimum of a high school education or GED.<br>
2. Current Basic Life Support.</div><div>
Experience/Skills:<br>
Required:<br>
1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.<br>
2. Prior inpatient/outpatient care experience or clinical care training.<br>
3. Ability to read, write and communicate in English in a clear and concise manner.<br>
4. Medical Terminology.<br>
5. Computer skills.<br>
6. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.<br>
7. Must have proven problem-solving abilities for routine situations.<br>
8. Must be able to remain calm when under stress or in emergency situations.</div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.<br>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div>
III. Physical Demands and Environmental Conditions:<br>
Position requires work indoors in a patient care environment.<br>
Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Patient Care Tech, Med Surg, Per Diem

<div><div><div>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</div></div><div></div><div>
Exemption Status:</div>
Exempt<div></div><div>
Hiring Range:</div>
$68,369.60 - $123,073.60<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Monday through Friday<div></div><div>
Scheduled Hours:</div>
830-5<div></div><div>
Shift:</div>
1 - Day Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
40<div></div><div>
Cost Center:</div>
99940 - 5961 Inpatient<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Collaborates closely with operational stakeholders and is responsible for the selection, development, implementation, testing, documentation, maintenance, and adoption of application software to effectively meet clinical or business information system needs.<div></div><div>
I. Major Responsibilities:</div><div></div><div>
Project and Meeting Leadership:<br>
1. Proactively identifies barriers to completing work and escalates issues with proposed solutions.<br>
2. Attends all required meetings, assume accountability for assigned follow-ups and practice closed loop communication.<br>
3. Participates as workstream lead on cross-functional projects, ensure tasks are completed within scope and project management guidelines.<br>
4. Runs optimization requests, including scheduling meetings, identifying timelines, and allocating resources.</div><div></div><div>
Stakeholder Engagement:<br>
1. Develops and maintains partnerships with operational staff, serving as a subject matter advisor for application-related questions.<br>
2. Leads discussions with subject matter experts, caregivers, and vendors to evaluate, design and configure application features.</div><div></div><div>
Product Evaluation and Application Support:<br>
1. Attends product demonstrations to assess system functionality against customer requirements and recommends appropriate software solutions.<br>
2. Facilitates application upgrade processes, including recommending new functionalities to operational caregivers.<br>
3. Tests new features and functionalities and develop Job Aids for customer support and training.</div><div></div><div>
Issue Investigation and Troubleshooting:<br>
1. Investigates application and system configuration issues to develop and implement effective system fixes.<br>
2. Participates in ticket triage and analysis to determine the appropriate work stream and assist in scoping efforts.<br>
3. Independently troubleshoots application components within server configurations, including system services and interface jobs, and engage other teams as necessary.<br>
4. Effectively participates in critical incident response and escalates appropriately as needed.</div><div></div><div>
Collaboration and Configuration:<br>
1. Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features.<br>
2. Configure application features, security settings, and develop support documentation, including test scripts and workflow diagrams.<br>
3. Builds relationships with third-party vendors to maintain vendor software.</div><div></div><div>
Documentation and Training:<br>
1. Develop support documentation for application teams, including test scripts, workflow diagrams, and knowledge base articles.<br>
2. Partners with the training team to create end-user training materials.</div><div></div><div>
Mentorship:<br>
1. Mentors less experienced team members, providing guidance and support for their development.</div><div></div><div>
Continuous Learning:<br>
1. Actively learns and applies new skills to improve support for customers and coworkers.<br>
2. Continuously advances knowledge of current products, including obtaining application certifications and staying updated on system configurations and emerging technology and industry trends.<br>
3. Actively participates in professional development programs defined by department.</div><div></div><div>
Adaptability:<br>
1. Demonstrates high adaptability to dynamic responsibilities and evolving project requirements.</div><div></div><div>
Must be able to work off hours as needed and participate in an on-call rotation.</div><div></div><div>
II. Position Qualifications:<br>
License/Certification/Education:<br>
Required:<br>
1. High school diploma or GED.<br>
2. Epic/Workday/Application certification(s) or ability to achieve, as required by department.</div><div></div><div>
Experience/Skills:<br>
Required:<br>
1. 3 years experience with enterprise platforms (EHRs/ITSM/ERPs).<br>
2. Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude, solution focused.<br>
3. Able to act independently with minimal oversight.<br>
4. Able to serve as a mentor to less experienced team members.<br>
5. Able to lead meetings and effectively communicate with all users at all levels of the organization.</div><div>
Preferred:<br>
1. Healthcare experience.</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Sr EPIC Applications Systems Analyst

Join UMass Memorial Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

UMass Memorial Health

About Company

Patient Care Tech, Med Surg, Per Diem

Sr EPIC Applications Systems Analyst