Qureos Mentor

UAE General Civil Aviation Authority (GCAA)

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 Quality &amp; Compliance
 
 
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 Provide support in the development of Quality policies and procedures and ensure that all processes in place are in line with the approved policies and procedures.
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 Ascertain the extent of compliance with established policies, plans and procedures. Investigate and recommend action to be taken where there are weaknesses in Quality system control.
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 Report observations and findings to the line manager in order to enhance the value of the Quality Assurance process through continuous improvement and corrective actions.
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 Support in providing recommendations for increasing the operating effectiveness of specific procedures.
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 Self and External Assessment
 
 
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 Coordinate and review surveillance/assessment audit reports. Assess gaps and weaknesses in integrated management system and develop countermeasures identifying continuous improvement projects through internal/external audit triggers.
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 Review assessment reports to ensure that the relevant action plans are undertaken by process owners. Monitor and report on progress to ensure that gaps are closed.
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 System Compliance
 
 
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 Implement and administer a compliance management system to support the organisation towards the desired continuous improvement.
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 Quality Assurance Methods and Techniques
 
 
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 Establish techniques within the available methodology and develop these techniques to suit our culture and requirement on an on-going basis.
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 Support the Continuous Improvement activity with the 7 basic Quality Tools and a range of moderately advanced tools.
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 Policies, Procedures and Manuals
 
 
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 Conduct quality assurance reviews of relevant manuals to ensure that all the required information is captured for external and internal users.
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 Analysis and Monitoring
 
 
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 Perform data analyses, identify improvement opportunities by identifying barriers and root causes of issues and service with view to enhancing the overall assurance performance.
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 Monitor the enhancements of post implementation actions proposed within the quality assurance process.
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 Identify and recommend procedures and workflow improvements.
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 Quality Assurance Standards
 
 
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 Ensure that all internal standards are in line with local and international quality and excellence standards.
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 Research best practices to impact quality assurance initiatives and utilisation standards.
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 Update job knowledge by studying trends and developments in quality assurance, participating in educational opportunities, reading professional publications, and participating in professional organisations.
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 Provide effective communication regarding issues, objectives, initiatives, and performance of quality assurance process.
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 Reporting
 
 
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 Ensure that all functional reports are prepared timely and accurately and meet GCAA requirements and quality standards.
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 Health, Safety and Environment within GCAA
 
 
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 Ensure compliance with all relevant health, safety, quality and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude as per IMS available standards
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 Other Tasks/ Accountability
 
 
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 Perform additional tasks relevant to the role / area of expertise as requested by the management to be able to achieve the objectives/commitments.
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Officer - Quality & Compliance

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UAE General Civil Aviation Authority (GCAA)

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Officer - Quality & Compliance