Qureos Mentor

Udemy

<div>
 
 Join Udemy. Help
 
 
 define
 
 
 the future of learning.
 
 
 
 Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It&rsquo;s personalized, practical, and focused on real-world impact.
 
 
 Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they&rsquo;re picking up something new or leveling up to stay ahead.
 
 
 Over 80 million learners and 17,000 businesses already learn with Udemy. If you&rsquo;re excited by change, energized by learning, and ready to have a real impact, you&rsquo;ll feel right at home.
 
 
 
 About You
 
 
 
 Learn more about us on our company page.
 
 
 You&rsquo;re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.
 
 
 
 About Your Skills
 
 
 
 <ul>
 <li>
 Adaptability and Curiosity &ndash; You&rsquo;re eager to learn new technologies, embrace change, and grow in a dynamic environment. You ask thoughtful questions and seek out opportunities to expand your knowledge.
 </li>
 <li>
 Collaboration and Communication &ndash; You can work well in a team, share your ideas clearly, listen actively, and contribute to a positive, supportive culture. You&rsquo;re comfortable giving and receiving feedback to improve both yourself and the team.
 </li>
 <li>
 Ownership &ndash; You take initiative and follow through on your responsibilities, whether you're contributing to a larger project or owning a specific feature end-to-end. You care about delivering quality work, ask for help when needed, and take pride in seeing your code reach real users. Your sense of ownership helps build trust across the team.
 
 
 </li>
 </ul>
 
 About The Role
 
 
 
 The Instructor Content Opportunities (ICO) team at Udemy is dedicated to building platforms and tools that help instructors succeed&mdash;whether they&rsquo;re creating courses, assessing learners, or managing their content. We work on foundational systems and other instructor-facing experiences that directly impact how instructors teach and how learners learn. Our goal is to empower instructors to deliver high-quality learning experiences while continually improving engagement, satisfaction, and outcomes for learners around the world.
 
 
 As a
 
 Software
 
 
 Engineer
 
 on Udemy&rsquo;s Instructor team, you&rsquo;ll contribute to the development of modern, scalable web applications that power instructor-facing experiences. You&rsquo;ll work closely with senior engineers and cross-functional partners to build user interfaces that are intuitive, performant, and help instructors create high-quality learning experiences.
 
 
 While your initial focus may be within the instructor content space, you&rsquo;ll have the opportunity to work on a variety of instructor-facing initiatives across the organization&mdash;from course creation tools to content management and engagement features. Your work will directly support instructor success and enhance learner outcomes, contributing to Udemy&rsquo;s mission of transforming lives through learning.
 
 
 This is a great opportunity for a
 
 motivated engineer
 
 to grow by making meaningful contributions to real products used by instructors around the world. In this role, you&rsquo;ll not only support ongoing projects but also
 
 take ownership of specific components
 
 , seeing them through from design to deployment. You&rsquo;ll work on production-level systems with direct user impact, all within a collaborative team that values
 
 ownership, mentorship, and continuous learning
 
 .
 
 
 If you're excited to build clean, maintainable, and impactful user interfaces while leveling up your skills&mdash;this is the place to do it.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Designing, developing, and maintaining applications that empower instructors to create and manage high-quality content.
 </li>
 <li>
 Develop modern frontend components and pages using frameworks like React to deliver responsive, data-driven experiences.
 </li>
 <li>
 Work closely with backend engineers to integrate APIs and ensure seamless, performant communication between the frontend and backend.
 </li>
 <li>
 Contribute to the ongoing improvement of frontend performance, accessibility, and maintainability, applying best practices in modern web development.
 </li>
 <li>
 Help improve and refactor existing code to support new features and better user experiences for instructors.
 </li>
 <li>
 Applying UI/UX best practices and ensuring the development of responsive, accessible, and maintainable front-end code.
 </li>
 <li>
 Participate in code reviews, learning from others while also contributing to team-wide code quality.
 </li>
 <li>
 Take ownership of well-scoped components or features, driving them from development to deployment with guidance.
 </li>
 <li>
 Participate in agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to help the team deliver iteratively and collaboratively.
 </li>
 <li>
 Learn and grow by working on real production systems used by a global instructor base and receive support through mentorship and feedback.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Have
 
 
 
 <ul>
 <li>
 B.S. degree or higher in Computer Science or a related technical field.
 </li>
 <li>
 2&ndash;3 years of experience working with modern frontend technologies and frameworks (ideally React, TypeScript, or similar).
 </li>
 <li>
 Solid understanding of JavaScript fundamentals, responsive design, and building accessible web interfaces.
 </li>
 <li>
 Experience integrating frontend applications with APIs (REST or GraphQL preferred).
 </li>
 <li>
 Awareness of frontend performance optimization techniques and browser rendering behavior.
 </li>
 <li>
 Familiarity with version control (e.g., Git) and agile development workflows.
 </li>
 <li>
 Bonus: Any exposure to GraphQL, testing frameworks (like Jest), or backend fundamentals is a plus.
 </li>
 <li>
 A collaborative mindset and strong communication skills&mdash;comfortable asking questions, offering help, and aligning with product/design partners.
 </li>
 <li>
 Curiosity and a growth mindset, with a desire to learn more about system design, testing, and user-centered development.
 </li>
 <li>
 A passion for building solutions that empower instructors and enhance the learning experience on a global scale.
 
 
 </li>
 </ul>
 Application deadline: October 31st 2025
 
 
 
 Why work here?
 
 
 
 
 You&rsquo;ll grow here.
 
 
 
 Learning is part of the job. You&rsquo;ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
 
 
 
 AI is real here.
 
 
 
 We use it in the way we learn and the way we work. You&rsquo;ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
 
 
 
 You&rsquo;ll own your work.
 
 
 
 We trust people to lead, make decisions, and follow through. You don&rsquo;t need to wait for permission or layers of approval to have an impact.
 
 
 
 You&rsquo;ll Build With Others.
 
 
 
 We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
 
 
 
 You&rsquo;ll see your impact.
 
 
 
 What you build helps people grow their skills, change their careers, or find a path forward. You&rsquo;ve got the experience, why not use it to help others gain theirs?
 
 
 
 Bring your curiosity. We&rsquo;ll bring the platform and the support. Let&rsquo;s
 
 LEARN
 
 together.
 
 
 
 
 Our Benefits Start With U
 
 
 
 Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits &amp; US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
 
 
 
 Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
 
 
 
 At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
 
 
 
 
 
 Information regarding data privacy is available within the Udemy Careers Privacy Notice.
 
 
 
 
</div>

Software Engineer - Frontend Engineering (Instructor Team)

<div>
 
 Join Udemy. Help
 
 
 define
 
 
 the future of learning.
 
 
 
 Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It&rsquo;s personalized, practical, and focused on real-world impact.
 
 
 Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they&rsquo;re picking up something new or leveling up to stay ahead.
 
 
 Over 80 million learners and 17,000 businesses already learn with Udemy. If you&rsquo;re excited by change, energized by learning, and ready to have a real impact, you&rsquo;ll feel right at home.
 
 
 
 Learn More About Us On Our Company Page.
 
 
 
 
 
 Where we work
 
 
 
 
 Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and T&uuml;rkiye.
 
 This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays
 
 .
 
 
 
 About Your Skills
 
 
 
 <ul>
 <li>
 Programming Language &amp; Framework Proficiency: Deep knowledge of at least one backend language (like Python, Java, or C#) and its associated frameworks are essential.
 </li>
 <li>
 API Design: Knowledge of how to design and build robust APIs, particularly GraphQL APIs, is critical for backend development.
 </li>
 <li>
 Problem-Solving: The ability to analyze problems and devise effective solutions.
 </li>
 <li>
 Communication: Clearly explaining technical concepts to both technical and non-technical audiences.
 </li>
 <li>
 Autonomy &amp; Ownership: Taking responsibility for your work and being able to work independently.
 
 
 </li>
 </ul>
 
 About This Role:
 
 
 
 The Core Services team is responsible for some of the key services on Udemy&rsquo;s teaching and learning platform. We work primarily with a high-volume, low-latency microservices environment built on Kotlin, Spring, GraphQL, Kotlin, gRPC, and DynamoDB. Working on the team, you will build the APIs and microservices for products and features that impact millions of learners.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Contribute to the process of defining and designing features in a highly collaborative agile environment
 </li>
 <li>
 Design, specify and implement features and services
 </li>
 <li>
 Participate in code reviews making sure that our code is well designed, tested, robust, secure, performant and readable
 </li>
 <li>
 Document, monitor and maintain features post-release
 </li>
 <li>
 Contribute to a team culture that values openness, inclusiveness, quality, robustness, and scalability while fostering innovation
 </li>
 <li>
 Grow your Software Engineering skills!
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Minimum three (3) years of experience as a full-stack or backend software engineer
 </li>
 <li>
 Experience building APIs and backend services called by frontend interfaces
 </li>
 <li>
 Knowledge of Object Oriented software design patterns and computer science fundamentals (e.g. data structures, algorithms).Web application development using modern frameworks
 </li>
 <li>
 Experience with Testing methods, including unit and integration tests
 </li>
 <li>
 Minimum 2 years of experience with Java, Kotlin or other strongly typed language
 </li>
 <li>
 Excellent communication skills in English
 </li>
 <li>
 Preferred but not required:
 </li>
 <li>
 Experience with microservice development and communications using gRPC.
 </li>
 <li>
 Experience with Spring Boot Microservices
 </li>
 <li>
 Experience defining and developing APIs with GraphQL
 </li>
 <li>
 Experience working with Real-time messaging and NoSQL infrastructures: Redis, Kafka, DynamoDB, etc.
 </li>
 <li>
 Familiarity with container orchestration technologies (Kubernetes, Marathon, Nomad, etc.)
 </li>
 <li>
 Familiarity with monitoring and alerting tools (DataDog, etc.)
 
 
 </li>
 </ul>
 
 Posting Date:
 
 October 28, 2025
 
 
 
 Application window:
 
 October 28, 2025 - November 11, 2025
 
 
 At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.
 
 
 Hiring Compensation Range
 
 
 $109,000&mdash;$136,000 USD
 
 
 
 Why work here?
 
 
 
 
 You&rsquo;ll grow here.
 
 
 
 Learning is part of the job. You&rsquo;ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
 
 
 
 AI is real here.
 
 
 
 We use it in the way we learn and the way we work. You&rsquo;ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
 
 
 
 You&rsquo;ll own your work.
 
 
 
 We trust people to lead, make decisions, and follow through. You don&rsquo;t need to wait for permission or layers of approval to have an impact.
 
 
 
 You&rsquo;ll Build With Others.
 
 
 
 We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
 
 
 
 You&rsquo;ll see your impact.
 
 
 
 What you build helps people grow their skills, change their careers, or find a path forward. You&rsquo;ve got the experience, why not use it to help others gain theirs?
 
 
 
 Bring your curiosity. We&rsquo;ll bring the platform and the support. Let&rsquo;s
 
 LEARN
 
 together.
 
 
 
 
 Our Benefits Start With U
 
 
 
 Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits &amp; US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
 
 
 
 Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
 
 
 
 At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
 
 
 
 
 
 Information regarding data privacy is available within the Udemy Careers Privacy Notice.
 
 
</div>

Software Engineer

<div>
 
 Join Udemy. Help
 
 
 define
 
 
 the future of learning.
 
 
 
 Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It&rsquo;s personalized, practical, and focused on real-world impact.
 
 
 Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they&rsquo;re picking up something new or leveling up to stay ahead.
 
 
 Over 80 million learners and 17,000 businesses already learn with Udemy. If you&rsquo;re excited by change, energized by learning, and ready to have a real impact, you&rsquo;ll feel right at home.
 
 
 
 Learn More About Us On Our Company Page.
 
 
 
 
 
 Where we work
 
 
 
 
 Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and T&uuml;rkiye.
 
 This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays
 
 .
 
 
 
 About Your Skills
 
 
 
 <ul>
 <li>
 Continuous Learning and Growth: Being able to follow up on all the progress in the AI and ML field, translating them into strategic capabilities for you and your teams is critical for this role. Truly understanding what these algorithms are capable of and making sure you set your team for success.
 </li>
 <li>
 Leadership: You design and build an environment that balances outcomes and innovation, while keeping a collaborative yet competitive team culture. You lead with humility and clarity. You build an environment where individuals feel supported, heard, and proud of what they build together. You understand how to motivate and empower your team to do their best work.
 </li>
 <li>
 Data Driven: You rely on data driven processes to make sure what the team is building is delivering the intended value. Fueled by an iterative process of A/B experiments and learning, you provide a clear process that balances big bets and iterative improvements leading to measurable outcomes.
 </li>
 <li>
 Decision Making: You are able to gather and communicate effectively all data, cross functional partner inputs, company direction to facilitate effective brainstorming sessions, help the team to set direction and progress confidently.
 </li>
 <li>
 Effective Communication: You explain the complex domain of ML/AI Algorithms with intuitive and focused simplicity, while clearly communicating limitations and opportunities effectively.
 
 
 </li>
 </ul>
 
 About This Role
 
 
 
 As a Data Scientist manager in the Catalog Search team, you will be responsible for managing a team of data scientists building AI/ML driven algorithms for the discovery of learning experiences with a primary focus on search. You will drive the strategy for the team to explore new strategies to use LLMs, semantic embedding models as well as learning engagement analysis of users (behavioral data) and incorporate these to turn to highly personalized learning opportunities for learners.
 
 
 
 
 What you&rsquo;ll be doing
 
 
 
 
 <ul>
 <li>
 Partner with product managers, data scientists, engineers and other stakeholders to build data products and set direction as well as drive the execution.
 </li>
 <li>
 Build and maintain a high performance team, by recruiting, hiring and planning career development of a team of data scientists/ML engineers
 </li>
 <li>
 Provide hands-on technical guidance and career mentorship for team members
 </li>
 <li>
 Maintain high-quality standards, effective communication processes, and best practices in engineering and data science
 </li>
 <li>
 Research or prototype solutions and contribute to the codebase as needed
 
 
 </li>
 </ul>
 
 
 What you&rsquo;ll have
 
 
 
 
 <ul>
 <li>
 8+ years of experience as a software engineer, researcher or data scientist
 </li>
 <li>
 3+ years of management experience of teams building data driven solutions.
 </li>
 <li>
 Appetite and relevant background for learning state-of-the-art AI based search solutions
 </li>
 <li>
 Strong communication skills both written and verbal
 </li>
 <li>
 Strong coding skills with SQL and 1+ programming language (e.g. Java, Python)
 </li>
 <li>
 Familiarity with agile practices (e.g., Scrum)
 </li>
 <li>
 Ability to communicate effectively with non-technical stakeholders.
 
 
 </li>
 </ul>
 
 Preferred But Not Required
 
 
 
 <ul>
 <li>
 Hands on experience with Enterprise search systems (e.g. Elasticsearch, Solr).
 </li>
 <li>
 Experience with big data ecosystems such as Spark, Hadoop and Hive.
 </li>
 <li>
 Hands-on experience with training and fine-tuning semantic embeddings and/or LLMs.
 
 
 </li>
 </ul>
 application deadline 18 November 2025
 
 
 
 Why work here?
 
 
 
 
 You&rsquo;ll grow here.
 
 
 
 Learning is part of the job. You&rsquo;ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
 
 
 
 AI is real here.
 
 
 
 We use it in the way we learn and the way we work. You&rsquo;ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
 
 
 
 You&rsquo;ll own your work.
 
 
 
 We trust people to lead, make decisions, and follow through. You don&rsquo;t need to wait for permission or layers of approval to have an impact.
 
 
 
 You&rsquo;ll Build With Others.
 
 
 
 We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
 
 
 
 You&rsquo;ll see your impact.
 
 
 
 What you build helps people grow their skills, change their careers, or find a path forward. You&rsquo;ve got the experience, why not use it to help others gain theirs?
 
 
 
 Bring your curiosity. We&rsquo;ll bring the platform and the support. Let&rsquo;s
 
 LEARN
 
 together.
 
 
 
 
 Our Benefits Start With U
 
 
 
 Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits &amp; US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
 
 
 
 Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
 
 
 
 At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
 
 
 
 
 
 Information regarding data privacy is available within the Udemy Careers Privacy Notice.
 
 
</div>

Senior Data Science Manager

Join Udemy. Help define the future of learning.Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It s personalized, practical, and focused on real-world impact.Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they re picking up something new or leveling up to stay ahead.Over 80 million learners and 17,000 businesses already learn with Udemy. If you re excited by change, energized by learning, and ready to have a real impact, you ll feel right at home.Learn More About Us On Our Company Page.Where we WorkUdemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and T rkiye.About Your SkillsStrategic PlanningYou excel at defining organizational strategy, allocating resources, and setting strategic goals that guide service delivery to achieve long-term customer success and retention. You understand that services in a SaaS company are designed to ensure customer satisfaction, stickiness, positive business outcomes, and ultimately customer retention, ideally in a cost-neutral way..Program ManagementYou coordinate and oversee multiple related projects to ensure alignment with organizational goals and improve overall performance cross-functionally. You orchestrate complex service delivery across teams, ensuring seamless execution and maximum client value.Stakeholder ManagementYou identify stakeholders, determine their influence, develop communication management plans, and influence stakeholders through strategic engagement. You build trusted relationships across all levels of client organizations and internal teams.Change ManagementYou prepare, support, and guide individuals, teams, and organizations through transitions to achieve desired outcomes and ensure successful implementation of changes. You lead transformation initiatives that enhance service delivery and organizational capability.About This RoleAs a Senior Director of Professional Services, you will be responsible for leading our professional services organization to deliver exceptional client outcomes while driving strategic growth and operational excellence. This role requires a visionary leader who can scale service delivery capabilities, build high-performing teams, and establish Udemy as a trusted partner in our clients' transformation journeys.You will work closely with executive leadership to define and execute the professional services strategy, ensuring alignment with company-wide objectives and market demands. This position offers the opportunity to shape the future of how Udemy delivers value to enterprise clients through innovative service offerings and best-in-class delivery methodologies.What You'll Be DoingDevelop and execute comprehensive professional services strategy aligned with company goals and market opportunities Lead and scale a high-performing team of service delivery professionals, consultants, and project managers Partner with sales and customer success teams to identify service opportunities and drive revenue growth Establish and maintain service delivery standards, methodologies, and quality assurance processes Build and nurture strategic relationships with key enterprise clients and stakeholders Oversee complex, multi-phase client engagements from initiation through successful completion Drive continuous improvement initiatives to enhance service delivery efficiency and client satisfaction Collaborate with product and engineering teams to influence product roadmap based on client feedback and market insights Manage a services P&amp;L, understanding key business levers and their business impact. What You'll Have12+ years of progressive leadership experience in professional services or consulting roles Proven track record of building and scaling professional services organizations at Enterprise B2B SaaS companies. Deep expertise in enterprise learning and development, talent transformation, or related domains Strong background in managing complex, high-value client engagements with C-level stakeholders Experience leading cross-functional teams and driving results in matrix organizations Demonstrated success in developing service offerings that drive significant revenue growth Excellence in strategic planning, operational execution, team development and cross-functional collaboration Outstanding communication and presentation skills with ability to influence at all organizational levels At Udemy, we strive to be transparent around compensation.&nbsp;

Senior Director, Professional Services

<div>
 
 Join Udemy. Help
 
 
 define
 
 
 the future of learning.
 
 
 
 Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It&rsquo;s personalized, practical, and focused on real-world impact.
 
 
 Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they&rsquo;re picking up something new or leveling up to stay ahead.
 
 
 Over 80 million learners and 17,000 businesses already learn with Udemy. If you&rsquo;re excited by change, energized by learning, and ready to have a real impact, you&rsquo;ll feel right at home.
 
 
 
 Learn More About Us On Our Company Page.
 
 
 
 
 
 Hybrid work
 
 
 
 
 Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, T&uuml;rkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
 
 
 
 About Your Skills
 
 
 
 <ul>
 <li>
 Effective Communication &amp; Teamwork: You collaborate well in cross-functional teams, clearly communicating ideas and working closely with product managers, marketing, and data teams to build effective solutions.
 </li>
 <li>
 Problem-Solving &amp; Critical Thinking: You approach technical challenges with a structured mindset, breaking down moderately complex problems and applying logical, scalable solutions to improve messaging systems.
 </li>
 <li>
 Ownership &amp; Adaptability: You take initiative in your work, manage tasks efficiently, and adapt to new tools, frameworks, and evolving technical challenges to deliver high-quality results.
 </li>
 <li>
 Continuous Learning &amp; Growth: You are eager to learn new technologies, improve technical skills, and expand domain knowledge, continuously refining your approach to software development.
 
 
 </li>
 </ul>
 
 About This Role
 
 
 
 As a Software Engineer in the Marketing Integration and Engagement Team at Udemy, you will develop and enhance messaging infrastructure that powers customer engagement across multiple channels (Email, Mobile Push, SMS, Web Push, etc.). This role provides hands-on experience with Customer Data Platforms (CDP), Campaign Management Platforms (CMP), and large-scale messaging integrations. You&rsquo;ll collaborate with cross-functional teams to personalize and optimize communication experiences for millions of Udemy users, including learners, instructors, and businesses.
 
 
 
 
 What you&rsquo;ll be doing
 
 
 
 
 <ul>
 <li>
 Developing and optimizing messaging platforms using Kotlin, Spring Boot, Python, Django, and React.
 </li>
 <li>
 Building and maintaining scalable and reliable services for real-time and batch messaging operations.
 </li>
 <li>
 Working with Kafka, Redis, MySQL, and Spark to ensure high-performance data processing.
 </li>
 <li>
 Participating in sprint planning, code reviews, and continuous deployment.
 </li>
 <li>
 Collaborating with product, design, and data teams to improve communication personalization.
 </li>
 <li>
 Contributing to a culture of engineering excellence, emphasizing quality, scalability, and innovation.
 </li>
 <li>
 Researching and evaluating new technologies to improve processes and system performance.
 </li>
 <li>
 Sharing best practices within the team.
 
 
 </li>
 </ul>
 
 
 What you&rsquo;ll have
 
 
 
 
 <ul>
 <li>
 2+ years of professional software development experience.
 </li>
 <li>
 Fluency in English language
 </li>
 <li>
 Strong knowledge of object-oriented design, data structures, and algorithms.
 </li>
 <li>
 Technical competence in Kotlin/Java, Spring Boot, React/Vue.js, Kafka, MySQL, DynamoDB, Redis/Elasticache, GraphQL, Datadog, Kubernetes, Terraform, or closely related technologies.
 </li>
 <li>
 Understanding of microservices, and distributed systems.
 </li>
 <li>
 Working knowledge of analytical problem-solving, cross-functional communication, and systems thinking.
 </li>
 <li>
 Knowledge of unit and integration testing best practices.
 
 
 </li>
 </ul>
 
 Why work here?
 
 
 
 
 You&rsquo;ll grow here.
 
 
 
 Learning is part of the job. You&rsquo;ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
 
 
 
 AI is real here.
 
 
 
 We use it in the way we learn and the way we work. You&rsquo;ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
 
 
 
 You&rsquo;ll own your work.
 
 
 
 We trust people to lead, make decisions, and follow through. You don&rsquo;t need to wait for permission or layers of approval to have an impact.
 
 
 
 You&rsquo;ll Build With Others.
 
 
 
 We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
 
 
 
 You&rsquo;ll see your impact.
 
 
 
 What you build helps people grow their skills, change their careers, or find a path forward. You&rsquo;ve got the experience, why not use it to help others gain theirs?
 
 
 
 Bring your curiosity. We&rsquo;ll bring the platform and the support. Let&rsquo;s
 
 LEARN
 
 together.
 
 
 
 
 Our Benefits Start With U
 
 
 
 Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits &amp; US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
 
 
 
 Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
 
 
 
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Join Udemy and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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ABOUT_COMPANY

Software Engineer - Frontend Engineering (Instructor Team)

Software Engineer

Senior Data Science Manager

Senior Director, Professional Services

Software Engineer