Qureos Mentor

UF Health

<div>Overview:

Monday through Friday 8am to 5pm 
The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans
Responsibilities:
<ul><li>Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries.</li><li>
Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management.</li><li>
Takes and accurately records patient payments for balances during check-in or check-out.</li><li>
Accurately schedules patient appointments and utilizes proper scheduling techniques to maximize appointment availability for patients.</li><li>
Clearly and concisely communicates with physicians and staff regarding any patient related issues.</li><li>
Ensures patient information is accurate, up to date, and complete in the electronic medical record program.</li><li>
Assists in maintaining liaisons with other organizations and offices for the exchange of information.</li></ul>
Qualifications:

Education / Training<ul><li>
High School Diploma/Equivalent</li></ul>
Experience Requirements<ul><li>
0 - 1 year Medical Practice Clerical experience</li></ul>
Preferences: 
1 year clerical experience in a health care setting</div>

Customer Service Specialist | Palencia Primary Care | Full-Time | Days

Overview: 
Processes and manages complex purchase programs that may or may not involve capital acquisitions and/or under-utilized business opportunities. This process includes product specification and selection assistance, bid and service agreement negotiation, contract review, project management and/or return of products as necessary. Meets with SJMC department personnel in support of project and programs, assists, collaborates and educate departments in best value propositions as part of on-going program and project management assignments. Ensures Purchase Orders, Contracts and Vendor documentation are in agreement and properly documented. Invoicing discrepancies are resolved and maintained at specified levels. Attends trade shows, fairs and community functions as necessary. Summarizes, updates Management on Furniture, Fixtures, Equipment, Supplies, Contracts and Business Utilization on a routine basis.
 
Qualifications:Required Education: 
Bachelor's degree in Business Administration or allied field. Hospital Supply Chain Services experience may be substituted in lieu of education.
 
Preferred Education: 
AHRMM or AHA Purchasing certification.
 
Necessary Skills: 
Computer skills.
 Verbal and written communication skills.
 Organizational skills.
 Problem-solving abilities.
 Product knowledge.
 Competitive bidding/negotiating skills.
 Contract review.
 Project specification knowledge base.
 
Required Experience: 
1-2 years - Medical Purchasing
 <ul>
<li>AND-</li>
</ul>
Over 5 years - Supply Chain Services.
 
Preferred Experience: 
At least eight (8) years purchasing and project administration experience in Medical Supply Chain Services and five (5) years in Medical Purchasing is preferred.

Buyer III

Join UF Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

UF Health

ABOUT_COMPANY

Customer Service Specialist | Palencia Primary Care | Full-Time | Days

Buyer III