Qureos Mentor

Ulster University Qatar

Role:- ConciergeJob PurposeThe main purpose of this position is act as the first point of contact between guests and MIPC. Tasked with answering tenant inquiries, directing phone calls, and more. To uphold company culture at all times while making tenants and their guests feel welcomed and valued.Key Relationships&middot; Internal : MIPC PM, &amp; FM staff&middot; External: Customers/Clients, Tenants, Service providersAccountabilities&middot; To ensure seamless operation &amp; coordination within the assigned property .Duties and Responsibilities&middot; Report to the Property Supervisor and responsible for property management of assigned portfolio.&middot; Maintain a range of administrative duties and support the completion of facilities and property management key deliverables:- Arrange pre-move out inspections- Conduct move-out inspections with tenants &amp; FM Supervisor, including updating related documentation.- Coordinate with Leasing Dept. and FM with readiness/preparations of all vacant units.- Conduct move-in inspections and completion of all relevant documentation.- Monthly utilities (Kahraama/etc.) data capturing and reporting.- Production of monthly reports and notices.- Monitor AMC activities and notify tenants accordingly on possible impact.- Housekeeping &amp; Inventory management.- Parking coordination via Leasing Department&middot; Meet and greet tenants and customers as first point of contact ensuring complaints are escalated accordingly.&middot; Ensure phone calls are taken and queries are dealt with in a timely effective manner.&middot; Manage mail and deliveries and notify/handover to tenants (where applicable).&middot; Manage all incoming email within domain.&middot; Maintain both soft and hard filing systems, ensuring consistency and support management team where required.&middot; Coordinate social calendar events and related activities.&middot; Any other duties/responsibilities as assigned from time to time based on the relevant business requirements.Skills&middot; Positive phone demeanor and superior written and verbal communication skills are essential.&middot; Must have a service oriented mindset and be capable of making every tenant/guest feel valued.&middot; Exemplify strong organizational skills and attention to detail.&middot; Possess a positive attitude and be willing to work as part of a team.&middot; Ability to demonstrate professionalism, discretion and confidentiality at all times.Language (s):- English (Fluent)Specialized Training/ Knowledge Required&middot; Competent working knowledge with Microsoft Office suite, including Word, Outlook and Excel.&middot; Knowledge of basic office equipment, including printers, scanners, copiers, etc.Education &amp; Qualifications&middot; A qualification in customer service or business administration will be an advantageExperience&middot; Minimum of 5+ Years of previous customer service experience.&middot; Office administration experience in filing and compiling reports.Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you able to join within 15 days?</li></ul>Experience:<ul><li>Residential Concierge: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Concierge

Job PurposeAlong with the Facility Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment upliftment, preventive maintenance and or rehabilitation projects. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Under direction of the Facility Manager, supervises on-site maintenance staff, which may include Grounds-keeper(s), Housekeeper(s), PPM and Maintenance Technician(s) and AMCs.Duties and Responsibilities<ul><li>Under direction of the Facility Manager, supervise and schedule maintenance activities for portfolio units and maintenance staff.</li><li>Work with the Property Management (i.e. Apartments and Villas, move in and out reports, etc.).</li><li>Determine weekly apartment make-ready and Service Request schedules.  Report apartments that are ready to show to the Facility Manager.</li><li>Complete daily/weekly maintenance employee schedules and assignments in tandem with Facility Manager.</li><li>Communicate assignments and major tasks to employees.</li><li>Periodically check the work progress of each staff in the maintenance team. Provide assistance and instruction as needed.</li><li>Provide input to Facility Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.</li><li>Assist the Facility Manager in recruiting and interviewing potential Maintenance and Facility Maintenance department members.</li><li>Coordinate, schedule and respond to resident/management Service Request for occupied units.</li><li>Use Service Request and schedules to establish priorities. Determine with Facility Manager, requests or emergencies that should be top priority.</li><li>Assign Service Requests equally to Service Technician(s). Monitor the completion of Service Requests in order to limit callbacks.</li><li>Repair/replace appliances, plumbing systems, air conditioning/heating/electrical systems and any unit material/maintenance requests within scope of management responsibility and Landlords Material Threshold.</li><li>Monitor the number of times a specific repair was repeated. Determine course of action.</li><li>Coordinate, schedule and prepare vacant apartments for move-in, via coordination with the Property Management department.</li><li>Work all vacancies to determine make-ready needs. Coordinate effort with Facility Manager to make schedule and assignments. If major appliances or assets need replacing, discuss with Facility Manager before taking action.</li><li>Ensure all repairs/replacements necessary for the apartment to be occupied are completed.</li><li>Ensure all wastes from apartments are cleaned out before, during and after make-ready activity.</li><li>Coordinate and schedule appropriate safety and skills training for maintenance employees.</li><li>Assess training needs of employees and along with Facility Manager, and Health/Safety Coordinator, provide input for training programs.</li><li>Provide one-on-one training to employees that may need to improve current skills or wish to learn new skills.</li><li>Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted.</li><li>Provide initial Tool Box safety and safety equipment training for all new employees.</li><li>Identify and correct hazardous Working conditions.</li><li>Tour of selected properties daily to look for needed maintenance and liability hazards and report to the Facility Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.</li><li>Periodically complete written property safety audits.</li><li>Coordinate, schedule, and perform preventive maintenance on equipment.</li><li>Manage maintenance budget within approved parameters.</li><li>Work with Facility Manager and use input from maintenance staff, determine supplies, equipment and tools. Must get approval from Facility Manager prior to placing orders for major expenditures and unbudgeted items.</li><li>Provide input to Facility Manager in determining needs for next fiscal year budget. (CAPEX and OPEX)</li><li>Attendance of Technicians is an essential job function, issuance of job orders and work permits.  May be requested to assist in other areas of the Operation including office support, etc. depending on needs.</li><li>Assist with hazardous weather problems, fires, floods, etc. Responsible for overall organization and cleanliness of work areas and maintenance workshops.</li><li>Any other duties / responsibilities as assigned time to time based on business requirements by Management.</li></ul>Skills<ul><li>Ability to perform upliftment of all facets of the property / building.</li><li>Ability to troubleshoot and repair HVAC equipment, plumbing systems, electrical systems, all major appliances, pool and spa equipment and other systems within the operation (gates, phone jacks, irrigation systems, etc.).</li><li>Reading and writing English skills at intermediate level</li><li>Ability to deal with moderate to high levels of stress due to meeting and reporting deadlines, reprioritizing activities and supervising employees.</li><li>Excellent interpersonal skills</li><li>Manual dexterity sufficient to operate small-motorized equipment (such as forklift) an advantage.</li><li>Ability to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.)</li><li>Ability to perform physical active tasks (to be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment), climbing ladders/stairs, and walking on rooftops)</li></ul>Specialized Training/ Knowledge Required<ul><li>Freon Recovery Certification Type I and II, or Universal will be an advantage.</li><li>Certifications in Electrical, Plumbing, HVAC (advanced), Carpentry license, use of fire extinguisher and first aid preferred.</li><li>Certifications/permits required by Qatar or Home Country to perform job responsibilities will be an advantage.</li><li>Training in compressor diagnosis, appliance repair, etc. recommended.</li></ul>Education &amp; Qualifications <ul><li>Trade Diploma (MEP Engineering preferably) or equivalent required; University, college or trade school preferred.</li></ul>Experience <ul><li>Minimum of 8 years&rsquo; general maintenance experience and at least 2-year multi-skilled, commercial/ residential /civil Service Request experience.</li><li>Previous supervisory experience is required.</li><li>Multilingual.</li><li>Intermediate computer skills and report compilation required</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have minimum of 8 years general maintenance experience and at least 2-year multi-skilled commercial / residential / civil service request experience?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Facilities Maintenance Supervisor

Duties and Responsibilities<ul><li>Conducting effective market research; competitive intelligence, identifying market gaps.</li><li>Develop and optimize marketing initiatives to drive customer acquisition;</li><li>Organizing public relations events or product exhibitions</li><li>Develop and manage content for Social Networks and Blog Sites</li><li>Drive revenue conversion from leads of the company website and social media.</li><li>Implement, analyse, and optimize organic and paid search engine marketing activities;</li><li>Implement and execute email campaigns to nurture leads and customers;</li><li>Analyse and provide weekly &amp; monthly digital marketing, sales metrics and lead status reports for both sales and marketing</li><li>Copywriting and ensuring high quality of all marketing collateral.</li><li>Ensure optimized use of marketing portfolio mix- over the line/under the line channels.</li><li>Ensure and demonstrate marketing ROI.</li><li>Utilization and building of database with appropriate CRM tools</li><li>Brochure and marketing collateral development.</li></ul>Skills and Required Traits<ul><li>Social Media Management, manage the position plan and content creation for all platforms.</li><li>Website management: regular checking and quality control in all content published in website.</li><li>Project management: managing the marketing tasks from QS team.</li></ul>Qualifications<ul><li>A degree or master&rsquo;s in business or related qualification</li></ul>Experience<ul><li>Proven experience in social media management</li><li>Strong content creation skills across digital platforms</li><li>Solid knowledge of digital marketing principles and strategies</li><li>Three (3) to five (5) years of relevant experience, preferably within the Qatar market</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Marketing: 3 years (Required)</li></ul>Work Location: In personJob Types: Full-time, PermanentExperience:<ul><li>Marketing: 3 years (Required)</li></ul>Work Location: In person

Marketing Executive (Doha British School)

Join Ulster University Qatar and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ulster University Qatar

About Company

Concierge

Facilities Maintenance Supervisor

Marketing Executive (Doha British School)