Qureos Mentor

Unibail-Rodamco-Westfield

<div>Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you&rsquo;ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You&rsquo;ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no &quot;perfect&quot; candidate and want to encourage applying even if all the requirements listed aren&rsquo;t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!
We are currently looking for our: Marketing Director (Westfield Galleria at Roseville)
What we offer
As Marketing Director, your primary objective is to lead the marketing function for Westfield in the market, to develop short-term and long-term marketing plans that drive sales, traffic, and NOI growth. You will oversee the marketing function in terms of local marketing strategy, interpretations and execution of national marketing programs, budget allocation and management, campaign development and measurement, support local PR efforts, drive digital engagement, support retailer/brand relationships, lead the local marketing team, and ensure that talent meets business needs.
In this role, your responsibilities include the following
<ul><li>Build and nurture relationships with internal and external partners, retail, and local community partners.</li><li>
Oversee Westfield&rsquo;s marketing, promotion, and advertising efforts to drive sales and build brand awareness, and ROI.</li><li>
Outstanding planning and project management abilities. Strong leadership and communication skills. Creative eye for design, copy, and fashion. Solid understanding of the latest fashion trends.</li><li>
Develop Westfield&rsquo;s annual Customer Content Strategy (CCS).</li><li>
Responsible for implementation of the annual CCS to meet marketing goals and KPIs, in collaboration with center&rsquo;s marketing team member(s), Corporate Marketing, Shopping Center Manager and asset team.</li><li>
Create and implement the development of marketing plans inclusive of all phases of center development, in collaboration with corporate marketing team, development and the asset team.</li><li>
Work with the corporate marketing &amp; Public Relations team to lead annual strategy to include, but not be limited to, creative development, media planning, community engagement, public relations, leasing launches and center opening.</li><li>
Responsible for center&rsquo;s annual marketing budget and development marketing budget including budget tracking and management.</li><li>
Develop and manage local media relations plans in collaboration with national Communications/PR team, inclusive of local public relations support for marketing campaigns, regional programs, new store openings and crisis management.</li><li>
Partner with Corporate Marketing to hire, on-board, and manage a social media agency, ensuring content is on-brand and drive channel KPIs.</li><li>
Partner with Corporate Brand Marketing &amp; local creative partners to locally implement brand creative and curate locally meaningful campaigns and programs.</li><li>
Collaborate with Westfield&rsquo;s Shopping Center Management, Operating Management, Development, Leasing, Brand Ventures, Events and other property and asset staff, to ensure total asset value creation and ongoing alignment.</li><li>
Collaborate with the National Marketing team on National Marketing, analysis &amp; insights, brand and content, media, PR/communications, events and digital marketing programs and initiatives that support Westfield.</li><li>
Develop and manage community relations, outreach, partnerships, and sponsorships for the center.</li><li>
Serve as a spokesperson for the asset, including managing on-site media, and supporting Crisis Management communications and PR activity.</li></ul>
Strategic &amp; Financial<ul><li>
Determine market priorities and assets to allocate marketing resources to the most important key issues.</li><li>
Drive generation of superior customer insights and translate into actionable, relevant plans and programs.</li><li>
Assist in the development and review of the center&rsquo;s business plans and budgets to ensure all key items are represented in line with the center strategies.</li><li>
Develop and manage the center&rsquo;s marketing budget and meet all budget deadlines.</li><li>
Understand the market research needs and lead on-going requirements in consultation with corporate Analysis &amp; Insights team; use research, insights and trends and apply to marketing strategies and communication.</li><li>
Review and interpret local, national, and global competitor activities and behavior for trends and potential ideas/application to Westfield and center marketing initiatives.</li><li>
Collaborate with Shopping Center Manager, Operating Manager, Brand Ventures, Events and national marketing team and other asset partners on the development and execution of marketing campaigns that leverage opportunities for additional revenue.</li><li>
Review post analysis and results for all major marketing initiatives ensuring measurability and quality, sharing results with key stakeholders.</li><li>
Ability to understand and communicate the center&rsquo;s sales performance, traffic results, retailer revenue, kick-outs, and percentage rent, and in comparison, to key benchmarks in the business / industry.</li></ul>
Operational<ul><li>
Review marketing strategy ensuring there is alignment between the overall market and individual center approach; identify best practice approaches in market and share results nationally and within center teams.</li><li>
Support the Shopping Center Management team with operational duties including manager on duty responsibilities.</li><li>
Assist in the management of Westfield&rsquo;s customer service initiatives as well as other customer service satisfaction measurement programs.</li><li>
Develop strong retailer relations by establishing and maintaining a thorough understanding of the retailer business.</li><li>
Solicit and encourage retailer participation / support and integration to marketing programs as an effort to promote their business and add value to the overall center marketing plan.</li><li>
Brings a discerning eye for design to the property to ensure overall center aesthetics and any common area marketing activations are on brand.</li></ul>
Qualifications
<ul><li>Bachelor&rsquo;s degree or equivalent work experience.</li><li>
7+ years of Marketing and/or related experience.</li><li>
Strong business acumen, strategic orientation, and general operations experience.</li><li>
Retail or Shopping Center industry knowledge, experience or expertise preferred.</li><li>
Strength in leadership, strategy, marketing, and financial management.</li><li>
Familiar with digital and social media platforms and curating content.</li><li>
Experience in public relations, media relations and crisis management preferred.</li><li>
Exceptional communication skills, clear, concise, and professional representation is expected.</li><li>
Strong analytical capability, especially in understanding and applying marketing/retail trends and marketing communication principles.</li><li>
Understands the RFP process from start to finish, able to create, execute and manage contracts specific to marketing.</li><li>
Must be flexible and able to work event shifts which may include nights, weekends, and holidays.</li><li>
Excellent interpersonal and communication skills at all levels, skilled at giving presentations and participating in large meetings with various stakeholders.</li><li>
Experience in executing tactical large- and small-scale marketing activities.</li><li>
Customer and KPI driven and focused, ability to synthesize consumer data and metrics into tactical marketing plans.</li><li>
Ability to use initiative and skills to meet Company objectives.</li><li>
Commercially aware and up to date with retail / industry news, trends and best practices, Luxury market trends and brand awareness</li><li>
Ability to travel, as needed.</li></ul>
Compensation<ul><li>
$110k -140k per year + Annual Discretionary Bonus</li><li>
Exempt</li></ul>
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW&lsquo;s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&amp;I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose &ndash; to Reinvent Being Together &ndash; is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people&rsquo;s differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in Creating Sustainable Places That Reinvent Being Together.
Featured benefits
Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Student loan assistance, Disability insurance, Commuter benefits</div>

Marketing Director

<div>We Are Currently Looking For Our
Coordinator, Property &amp; Client Services (Westfield Montgomery)
What We Offer
Reporting to the General Manager and supporting the Center Management Team, this is a full&#8208;time role responsible for all center&#8208;level administration, including but not limited to service contract and vendor administration, finance administration, and tenant administration and coordination. Coordination and execution of the on&#8208;site Specialty Leasing and Brand Ventures program, and providing all customers including guests, retail partners, contractors, and internal cross&#8208;functional teams with an exceptional service experience, while always maintaining compliance with company policies and procedures.
Scope
Contracts Administration (Service Contracts, Work Orders &amp; General Expenditure)<ul><li>
Maintains the Center Contract Log: logs new contracts, amendments and follows up with Facility Operations on expirations that require a new contract or renewal.</li><li>
Works in partnership with Facility Operations, drafts work orders and service contracts, checks and updates forecast expenditure balance.</li><li>
Monitors and manages compliance of center teams with the Contract Policy and Finance Authorization Matrix.</li><li>
Through Procore, supports the bidding process:</li><li>
Performs Know Your Partner/GAN Compliance checks.</li><li>
Notifies vendors of recommendations.</li><li>
Collects vendors&rsquo; Certificates of Insurance.</li><li>
Drafts contracts and issues to vendors for execution.</li><li>
Uploads vendor executed contracts and follows through internal approvals.</li><li>
Reconciles costs to process vendor payment.</li><li>
Creates and processes Change Orders.</li><li>
Attends weekly progress meetings with Facility Operations and follows through assigned actions.</li><li>
Supports Facility Operations in the preparation of work permits for center contract works (e.g. sprinkler drain&#8208; down) and furnishes contractors with relevant permits (through the Sine visitor management system for Flagships and manually for Regionals)</li></ul>
Finance Administration (Accounts Payable, Accounts Receivable and Other Finance Processes)<ul><li>
Accounts Payable (CAM/center&#8208;specific and CAPEX):</li><li>
Processes payables (PO/PA&#8208;Invoices)</li><li>
Matches invoices to purchase orders/projects.</li><li>
Obtains necessary back&#8208;up documentation.</li><li>
Routes invoices and follows up payments with corporate Accounts Payable and Fixed Assets.</li><li>
Monitors payable system for invoices on hold, coding errors etc. and troubleshoots with Facilities Director/General Manager.</li><li>
Accounts Receivable:</li><li>
Supports the General Manager, Operating Manager and AR Manager, as instructed.</li><li>
Responsible for uploading request and back&#8208;up documentation into the Box file for the Portfolio Associate to action.</li><li>
Violations (OTH)</li><li>
Construction (CCH) Manual Billing</li><li>
Services Sold (SVS)</li><li>
Legal Manual Billing</li><li>
Receives manual checks and maintains the Check Log for recording and auditing receipt of manual checks. Arranges FedEx delivery of manual checks to the centralized lockbox.</li><li>
Specialty Leasing Percent Rent Billing:</li><li>
Obtains sales from Tenants in accordance with lease terms, follows&#8208;up on any outstanding data to full completion and uploads data into Salesforce.</li><li>
Verifies Tenant billing on the monthly Rent Roll and issues to the General Manager for approval.</li><li>
Calculates percentage rent billing from sales data and creates/processes/sends manual bill.</li><li>
Month End/Quarter&#8208;End/Year&#8208;End Processes:</li><li>
Prepares a list of accruals and collates back&#8208;up documentation. Verifies accruals in system and assists the General Manager with the forecast.</li><li>
Reconciles P&#8208;card expenses, uploads receipts, and verifies payment.</li><li>
Centers with central Plant &ndash; prepares Central Plant Union (Engineers) payments:</li><li>
Calculates Union Dues/Annuity/Pension, creates invoice for overtime and bill&#8208;back.</li><li>
Creates a check request for Dues/Annuity/Pension and submits into Nexus, routes to Accounts Payable.</li></ul>
Specialty Leasing &amp; Brand Ventures Coordination of Center&#8208;level Program<ul><li>
Supports Specialty Leasing and Brand Ventures operations. Responsible for center&#8208;level coordination and management of ALL temporary in&#8208;line and common area mall activations, including Retail Merchandizing Units (RMUs), pop&#8208;up in&#8208;line stores, and kiosks.</li><li>
Performs center walks/inspections, ensures Tenant activation complies with visual merchandising Design Guidelines.</li><li>
Monitors pipeline activity, distributing reports to center team, and plans the activation schedule.</li><li>
Arranges regular communications with center teams to align on activity (General Manager/Asst. General Manager/ Facility Operations.</li><li>
Arranges regular communications with the Specialty Leasing team to plan the schedule, align on Tenant requirements and troubleshoot issues.</li><li>
With support from Marketing, liaises with Tenants on retail and center operations, sales, and customer service, optimizing performance and income.</li><li>
Obtains permits from the local authority, where required, and supports Tenants with the same.</li><li>
Obtains Tenant Certificates of Insurance and uploads to Salesforce.</li><li>
Obtains Tenant signage proposals and internal approval from Retail Design Management, ensures the Tenant implements according to the approved specification.</li><li>
Coordinates the roll&#8208;on roll&#8208;off of units, issues instructions to Facility Operations and follows through to completion.</li><li>
Issues meter readings and utilities supplier information to Tenants (in&#8208;line stores and kiosks only).</li><li>
Inventory management in partnership with Facility Operations:</li><li>
Communicates maintenance and repairs. Creates associated purchase orders/invoices and forecasts for expenditures.</li><li>
Checks Exiting Condition Reports are completed for all vacant, outgoing in&#8208;line units and kiosks.</li><li>
Maintains an equipment and asset inventory schedule.</li><li>
Takes photos of activations, media, and space opportunities and uploads them to Salesforce as required.</li></ul>
General Coordination &amp; Duties<ul><li>
Sales Collection:</li><li>
Obtains sales from ALL permanent and temporary retailers in accordance with lease terms and uploads data into sales tracking system.</li><li>
Completes Sales Report sign&#8208;off and issues to the General Manager for approval.</li><li>
Processes Open/Closed/What's Happening Notices in accordance to policy.</li><li>
Uploads executed storage leases in the system.</li><li>
Processes mail &ndash; receives, opens, scans and mails: Certificates of Insurance, manual checks (mails to the lockbox), invoices, other general information.</li><li>
Prepares Tenant Operational Defaults for breach of lease covenants, issues to the General Manager for signature and distributes to the Tenant.</li><li>
Coordinates URW Connect:</li><li>
Uploads URW communications from Management Team to Tenants.</li><li>
Responds to Tenant requests and communicates these to relevant team members for follow&#8208;up.</li><li>
Processes Tenant requests for works and approves after hours work permits (checks insurance, reviews work in conjunction with Facility Operations).</li><li>
Attends weekly staff meeting and customer service (&ldquo;Style&rdquo; program) sessions.</li><li>
Attends required training classes and programs.</li><li>
Other duties, as assigned.</li></ul>
What We Are Looking For<ul><li>
BA or BS degree or equivalent experience required.</li><li>
2&#8208;3 years&rsquo; prior experience in an administration role, working with cross&#8208;functional teams.</li><li>
Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting.</li><li>
Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous.</li><li>
Ability to understand and interpret legal agreements.</li><li>
Ability to conform to policies and procedures and familiarity of working within a compliance framework.</li><li>
Ability to respect confidentiality and sensitivity of information.</li><li>
Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish.</li><li>
Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means.</li><li>
Ability to maintain composure in all scenarios.</li></ul>
Compensation<ul><li>
Non-Exempt / Hourly</li><li>
$28-$32 per hour</li></ul>
What Is Important To Us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW&lsquo;s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&amp;I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Join us to Reinvent Being Together.</div>

Coordinator

<div>Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you&rsquo;ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You&rsquo;ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no &quot;perfect&quot; candidate and want to encourage applying even if all the requirements listed aren&rsquo;t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!
We are currently looking for our:
Director &ndash; Leasing
What we offer
Do you enjoy tackling challenges that require conceptual, strategic thought? Do you have a perpetual drive to win? Are you a calculated risk taker? Do you love to move fast and juggle several projects? Are you a growth-minded professional who thrives working with others? If so, then we have a role for you!
We are seeking a Director to join our Sales team. Reporting to the VP &ndash; Leasing, the ideal candidate will be an essential member of URW&rsquo;s 360 Sales Team, which encompasses permanent leasing, common area leasing. This role is focused primarily on Leasing.
Here are strengths you possess and the background you need to be successful -
DECISIVE &ndash; Blending analysis, wisdom, experience, and judgment, you are able to make sound decisions to keep the business moving forward.
RESULTS DRIVEN &ndash; You have a track record of exceeding goals. You are able to generate a strategy, transform it into an actionable plan, and execute in a timely fashion.
A SOLUTION SEEKER &ndash; You manage conflict effectively and with a minimum of noise. You work out tough disagreements and settle all disputes equitably.
A LEARNER &ndash; You learn from your failures and your successes. You seek opportunities and assignments that broaden your capabilities.
A FORWARD THINKER &ndash; You are always looking to drive new business opportunities and revenue growth with your clients. You are able to effectively grow revenue by using a 360 approach in all negotiations.
NEGOTIATING &amp; CLOSING SKILLS &ndash; You love tackling difficult negotiations and finding new ways to draw the &ldquo;YES&rdquo;. You are a deal shark and love closing deals as much as you love starting them.
Scope
<ul><li>Drive revenue growth that aligns with the overall company and asset strategy. Own the full cycle sales process including prospecting new leads, navigating the C-suite, negotiating contracts, and closing new and renewal business with customers.
</li><li>Manage existing client needs and lead the growth to secure a high percentage of renewal business.
</li><li>Own the deal flow process with tenants, legal leasing, retail delivery, retail design management, and center management to achieve rent commencement dates.
</li><li>Develop deep and comprehensive market understanding and competitive analysis by understanding sales, traffic trends, demographics, and leasing visions for any assigned property.
</li><li>Leverage strategic relationships and experience to sell across multiple shopping centers. Responsible for achieving annual quota by working within assigned centers.
</li><li>Confidently promote the advantages Westfield can offer a brand as an owner and operator of our assets.
</li><li>Favorably negotiate and execute leases with retailers to achieve center leasing budget.
</li><li>Create, execute, and own a center-specific merchandising strategy that supports local business development with timely and relevant concepts that offer a point of differentiation for leasing representative&rsquo;s assigned centers.
</li><li>Maintain financial budget and forecast reports.
</li><li>Effectively prioritize and manage multiple projects and tasks under tight deadlines.
</li><li>Traveling to assigned centers for the purpose of client meetings.
</li></ul>What we are looking for
<ul><li>Minimum of 5 &ndash; 7 years&rsquo; experience in a high-volume sales, leasing, or retail sales industry.
</li><li>Impeccable reputation for honesty and integrity
</li><li>Resiliency despite adversity. You bounce back from setbacks and maintain a positive attitude despite adversity. You are confident under pressure and are not rattled easily.
</li><li>Able and unafraid to tackle difficult issues. You readily tackle tough assignments and are willing to champion an idea in the face of objections.
</li><li>Experience in building and growing a book of business. Able to leverage relationships to maximize revenue and opportunities.
</li><li>Strong understanding of basic accounting principles including budgeting &amp; forecasting, NPV and IRR calculations.
</li><li>Eager and able to learn quickly. Have a flexible mindset and responds well to shifting dynamics, adversity and/or change.
</li><li>Excellent written and oral presentation skills.
</li><li>Able to multi-task and prioritize workload based on rolling and conflicting deadlines.
</li><li>Four-year college degree.
</li><li>History of thriving in a rapidly changing environment.
</li><li>Computer skills include Excel, Power Point, Adobe Acrobat and Salesforce.
</li></ul>Compensation
<ul><li>Exempt
</li><li>$115K-181K + Discretionary Annual Bonus
</li></ul>What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW&lsquo;s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&amp;I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose &ndash; to Reinvent Being Together &ndash; is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people&rsquo;s differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in Creating Sustainable Places That Reinvent Being Together.</div>

Director, Leasing

Join Unibail-Rodamco-Westfield and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Unibail-Rodamco-Westfield

ABOUT_COMPANY

Marketing Director

Coordinator

Director, Leasing