Qureos Mentor

Unified Real Estate Development Company

<div>
 
 
 Saudi National Only:
 
 
 
 
 ROLE PURPOSE:
 
 
 
 The Executive - Marketing &amp; Communication will be responsible for handling, executing, and developing the marketing works (activities &amp; events, social media, branding... etc) for Company's projects that assist in achieving the marketing strategies and plans.
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 To handle the internal operations of the department through the internal system and its applications (i.e., Yardi, Kissflow, Freshdesk)
 </li>
 <li>
 To develop relations with the tenants (communication related to the Marketing activities).
 </li>
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 To liaise with various companies providing marketing services (agencies, contractors&hellip;)
 </li>
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 To control the stock and management equipment of Marketing Department assets.
 </li>
 <li>
 To execute any work related to the marketing requested by the management.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION &amp; EXPERIENCE:
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree or diploma in Marketing.
 </li>
 <li>
 A minimum of 3 years of experience in a similar position in Shopping Centre Marketing
 </li>
 </ul>
 
 
 
 
 
 SKILLS:
 
 
 <ul>
 <li>
 Excellent computer skills in MS Office, and preferably with Design Skills
 </li>
 <li>
 Effective Communication skills
 </li>
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 Creativity
 </li>
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 Analytical skills.
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 Customer Focus.
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 Team work.
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 Innovation
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 Evaluating the performance of agencies and contractors
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 Planning promotional events
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 Evaluating the campaigns and events
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 </ul>
</div>

Executive - Marketing & Communication

<div>
 
 
 🔹Brief Description:
 
 
 
 We are looking for a proactive and customer-focused
 
 Tenant Relations Specialist
 
 to act as the key liaison between our retail tenants and property management teams &mdash; ensuring exceptional tenant experience, smooth operations, and long-term partnerships across our retail and lifestyle assets.
 
 
 
 
 
 
 🔹Detailed Description:
 
 
 
 The
 
 Tenant Relations Specialist
 
 will serve as the primary point of contact for all tenant-related matters within our retail portfolio. This role ensures effective communication, timely resolution of issues, and adherence to company standards and lease obligations. The ideal candidate will collaborate closely with Facility Management, Leasing, Legal, and Finance teams to enhance tenant satisfaction and operational excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the main contact for tenants across retail and mixed-use developments.
 </li>
 <li>
 Manage tenant onboarding and handover processes in coordination with Leasing, Retail Delivery, and FM teams.
 </li>
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 Handle tenant requests, concerns, and service issues, ensuring prompt and professional resolution.
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 Coordinate with FM and Admin for maintenance, cleaning, and common area services.
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 Support tenant fit-out approvals and ensure compliance with company and mall guidelines.
 </li>
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 Conduct periodic inspections and walkthroughs to ensure compliance with lease terms and property standards.
 </li>
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 Monitor tenant performance and feedback to identify improvement areas and drive engagement initiatives.
 </li>
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 Coordinate renewal reminders and collaborate with Leasing for timely follow-ups.
 </li>
 <li>
 Maintain updated tenant contact databases and records of correspondence.
 </li>
 <li>
 Prepare reports on tenant satisfaction, complaint trends, and service response performance.
 </li>
 <li>
 Support in organizing tenant events, promotional activities, and seasonal engagement campaigns.
 </li>
 </ul>
 
 
 
 
 
 🔹Requirements:
 
 
 <ul>
 <li>
 Strong understanding of tenant relations within
 
 retail or commercial real estate
 
 .
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to manage multiple stakeholders and resolve issues diplomatically.
 </li>
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 Organized, detail-oriented, and capable of working independently.
 </li>
 <li>
 Proficiency in MS Office; experience in ERP or CRM systems is an advantage.
 </li>
 </ul>
 
 
 
 
 
 🔹Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in
 
 Business Administration, Real Estate Management, or a related field
 
 .
 </li>
 <li>
 Additional certification in
 
 Customer Service, Facility Management, or Real Estate
 
 is a plus.
 </li>
 </ul>
 
 
 
 
 
 🔹Experience:
 
 
 <ul>
 <li>
 
 3&ndash;6 years
 
 of experience in
 
 tenant relations, leasing support, or property management
 
 , preferably within
 
 retail real estate
 
 .
 </li>
 <li>
 Background in
 
 large-scale retail centers, mixed-use developments, or malls
 
 will be highly preferred.
 </li>
 </ul>
 
 
</div>

Tenant Relations Specialist

Join Unified Real Estate Development Company and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Unified Real Estate Development Company

ABOUT_COMPANY

Executive - Marketing & Communication

Tenant Relations Specialist